Zuma Japanese Restaurant - NY

4.6
1305 Reviews
$50 and over
Japanese
Zuma, the brainchild of award winning co-founder and creator, Rainer Becker, brings its internationally acclaimed style of contemporary Japanese cuisine to midtown, New York.

Serving dishes designed to share and inspired by the informal dining style of izakaya; the three kitchens present authentic yet alluring options, with bold flavors and simple presentation, highlighting quality ingredients.
261 Madison Avenue 10016
avatar copy

Private Dining

Book your next event with us

View details

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors

Offers

Instantly increase your points with dining rewards

See availability for bonus point tables

Tue - Sat 5:00PM - 6:00PM

What 1305 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.4
service
4.7
ambience
4.1
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
BW
vipBeeW
San Francisco
15 reviews
Dined on October 18, 2021
Overall2food5service1ambience5

Horrid service, fantastic food. I’ve rarely experienced service this poor, they were grossly understaffed due to a large birthday party.

OT
OpenTable Diner
Pittsburgh
1 review
Dined on October 16, 2021
Overall1food1service2ambience3

I got food poising from the restaurant, spent next day in the hospital. I called the restaurant and they never called me back.
Be careful when eating there. They were in a run, very busy.
Not dining there anytime soon!!

r
viprebeccat
New York Area
11 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

From start to finish the food and service were just impeccable.

JW
vipJaneW
Washington DC
36 reviews
Dined on October 15, 2021
Overall5food4service5ambience5

fabulous cocktails! food was excellent and the service wonderful. we did not like the spinach salad.

OT
OpenTable Diner
Washington DC
1 review
Dined on October 15, 2021
Overall5food5service5ambience5

The food was absolutely fantastic and the service was great. I would recommend this place to everyone! I’m so happy we went here.

D
Dabbagmm
London
24 reviews
Dined on October 14, 2021
Overall3food3service5ambience5

Was really disappointed this visit as highly-priced truffle dishes came with either preserved truffle or truffle oil. These used to come with fresh truffle.

A
vipAndres
New York Area
42 reviews
Dined on October 13, 2021
Overall2food5service2ambience3

As a New Yorker, many of us are just finally venturing out to see people we have not seen since Feb 2020. So we specifically choose places we feel nostalgic about going back to from pre-pandemic. Furthermore, we (2 people) like to eat and drink. 2 hours and $250 later we are told that if we want to have another drink we should move to the bar (granted would not have been an issue if we had ordered dessert but I guess Zuma has not heard of liquid dessert). If there was a line of people waiting to be seated AND all tables filled with people we would understand BUT there was no line of people AND there were many EMPTY tables around us. I (a Latin male) was seated with a Black woman… Would they have made us feel this uncomfortable had we been 2 white people? We will never know! But what we do know is that we will NOT spend our hard earned $$ at this venue ever again because luckily NYC has MANY options to dine at!

RS
RSVP
New York Area
2 reviews
Dined on October 9, 2021
Overall5food5service5ambience5

I love zuma. This was the second time my boyfriend and I ate there. The Robata scallops are to die for. Overall the service is excellent. Really amazing restaurant thank you for your excellent food quality.

NN
vipNatashaN
New York Area
5 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

Such a cool restaurant. Service was excellent. Good was incredible. We’ve been to the one in Miami and Las Vegas and NYC is as good as Miami. A great overall experience.

OT
OpenTable Diner
New York Area
1 review
Dined on October 8, 2021
Overall1food2service1ambience2

Worst service ever. Spoke to manager regarding service and he was of no help and just offered me and my guest a round of drinks. Wasn’t pleased with the service at all. They forgot things we ordered then brought my steak out and my friend sat waiting the entire time watching me eat and her food finally came. By this time we were over the dinner and ready to go. Waited hours and wasn’t even able to order dessert because they took so long with every little thing you order.

BM
BradM
San Francisco
6 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

Amazing food
Great place to celebrate my birthday

OT
OpenTable Diner
New York Area
6 reviews
Dined on October 4, 2021
Overall5food5service4ambience5

Great food and drink!

OT
OpenTable Diner
Toronto
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Perfection

OT
vipOpenTable Diner
New York Area
5 reviews
Dined on September 28, 2021
Overall3food4service1ambience4

Food was very good. Significantly understaffed. The waiter tried his best Weak apologies. Nothing offered for the wait and inconvenience. For the prices charged, the service should be top notch. Quite disappointing.

j
vipjohnson
Los Angeles
5 reviews
Dined on September 25, 2021
Overall4food5service4ambience4

We were seated at the bar and didn’t have quite the high touch experience I expected for the cost. I have been many times, so maybe I had been spoiled in prior visits.

OT
OpenTable Diner
New York Area
2 reviews
Dined on September 24, 2021
Overall5food5service4ambience4

Food was great and service was really good. Will definitely be coming back.

OT
OpenTable Diner
New York Area
1 review
Dined on September 24, 2021
Overall3food5service1ambience3

Great food poor host

D
vipDavid
New York Area
13 reviews
Dined on September 23, 2021
Overall5food5service3ambience5

Great place, amazing food although pricy

HC
HankC
New York Area
1 review
Dined on September 22, 2021
Overall5food5service5ambience5

Excellent service, food, and atmosphere. Would recommend this place to anyone interested in a fine dining experience centered around amazing seafood

JK
JohnK
1 review
Dined on September 11, 2021
Overall1food4service1ambience3

Needed to wait an hour after reservation time to finally be seated. They left off two sushi rolls that we ordered even after reminding them several times. When the bill finally came, Zuma included the missing rolls on the check. Very let down by this experience.

OT
vipOpenTable Diner
New York Area
1 review
Dined on August 28, 2021
Overall2food2service2ambience3

#1 over rated in nyc hands down

OT
OpenTable Diner
New York Area
1 review
Dined on August 28, 2021
Overall3food3service1ambience3

Aún teniendo reserva 9.15 PM nos hicieron esperar más de 1 hora y media para darnos nuestra mesa, es decir nos dieron mesa hasta las 10.30 y como la cocina la cierran a las 11 nos cancelaron varios platillos que se ordenaron. Pésimo servicio y las chicas de recepción no tienen ni idea de como hacer su trabajo.

Report
M
Marisa
Mexico City
1 review
Dined on August 20, 2021
Overall5food5service5ambience5

Excelente lugar. El menú de degustación nos encantó!

Report
OT
OpenTable Diner
Mexico City
10 reviews
Dined on August 17, 2021
Overall5food5service5ambience5

La comida es deliciosa y tienen muy buen servicio
Nos hicieron una sugerencia de pedir un menú de varios tiempos y fue la mejor decisión
Sin duda uno de los mejores restaurantes!!

Report
OT
OpenTable Diner
San Antonio
2 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

Our dinner was amazing, every dish we ordered was perfect and delicious. Cocktails were absolutely amazing, too! The service was outstanding. Would recommend to anyone looking for a wonderful spot in NYC for dinner, drinks or dessert!

SD
SamDiLeo
Tahoe
5 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

Zuma became my favorite Japanese restaurant in New York City. Visited last weekend, and we were completely amazed by the place, the service, the drinks and the food. Our waiter Alfredo made our night so pleasant, and kept surprising us with new great drinks and food recommendations.
Definitely recommend to order a few plates to share, the king crab was the best I've ever had, and tuna was incredible too.
Cesar, the bar manager, made sure all of our needs were satisfied and we were happy with the drinks they prepared.
Without a doubt, we're coming back next time we're in NY.

R
vipRockyroad
New York Area
193 reviews
Dined on August 12, 2021
Overall5food5service5ambience5

The food was delicious and the service was great. A great place to go to celebrate an occasion.

JC
JCOM
Mexico City
1 review
Dined on July 28, 2021
Overall5food5service5ambience5

Cumpleaños

Report
RR
vipRoyR
Miami
7 reviews
Dined on July 23, 2021
Overall3food4service2ambience3

I’ve been here many times before and it was very disappointing with the level of service from the waitress in addition to the attitude of the hostess this time

JA
vipJenniferA
New York Area
10 reviews
Dined on July 23, 2021
Overall1food5service1ambience5

Zuma is one of my favorite restaurants. Waited a whole year to return. Upon my arrival requested a corner table because I was bringing a friend for the first time. Table was empty in corner - yet hostess proceeded to state table was booked.

I sat in bar and saw table empty for over one hour and table next to it. She was unwilling to accommodate my party. Completed ruined my experience in restaurant. Left upset and disappointed- place was not that busy on the second floor. Ended up sitting in bar.

OT
vipOpenTable Diner
San Diego
4 reviews
Dined on July 2, 2021
Overall5food5service5ambience5

Took my boyfriend to Zuma NYC for his birthday. We got the premium omakase for both of us and tried a lot of their cocktails. Everything was outstanding! Service was fantastic. Food was unbelievably good. Will be back next time we are in NYC.

YG
YanG
New York Area
2 reviews
Dined on June 29, 2021
Overall5food5service4ambience5

thank you!

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on June 29, 2021
Overall2food5service3ambience1

The air conditioner was broken, and even though the food was great, the whole dinner experience was not good

T
vipTamis
New York Area
1 review
Dined on June 29, 2021
Overall1food4service4ambience4

There AC was broken and it was 95 degrees that day! They should have informed there customers about the problem before they arrived .

e
vipeddie
New York Area
20 reviews
Dined on June 26, 2021
Overall4food5service3ambience5

Service can be improved

JB
vipJBNJ
New York Area
12 reviews
Dined on June 25, 2021
Overall5food5service5ambience5

Outstanding, each course was more amazing than the last. Exceptional service. Pricey but that was expected and you certainly get what you paid for. Can't wait to return.

GD
GD1007
Los Angeles
22 reviews
Dined on June 25, 2021
Overall5food5service5ambience5

This is by far the most amazing restaurant I have experienced. The food is simply magnificent, the service is impeccable ( staff is still wearing masks ) the decor is unique, and great ambiance music. It will definitely become an must every time we come to NYC !

OT
OpenTable Diner
New York Area
1 review
Dined on June 22, 2021
Overall4food4service3ambience3

Get it together

OT
OpenTable Diner
New York Area
2 reviews
Dined on June 18, 2021
Overall5food4service5ambience5

Great atmosphere, nice food, beautiful restaurant!!

RF
vipRafahF
New York Area
3 reviews
Dined on June 15, 2021
Overall1food2service1ambience2

So so disappointed with the quality of food and service! So not worth it

FAQs

You can order delivery directly from Zuma Japanese Restaurant - NY using the Order Online button.

Zuma Japanese Restaurant - NY is rated 4.6 stars by 1305 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.