Zuma Japanese Restaurant - NY

4.6
1323 Reviews
$50 and over
Japanese
Zuma, the brainchild of award winning co-founder and creator, Rainer Becker, brings its internationally acclaimed style of contemporary Japanese cuisine to midtown, New York.

Serving dishes designed to share and inspired by the informal dining style of izakaya; the three kitchens present authentic yet alluring options, with bold flavors and simple presentation, highlighting quality ingredients.
261 Madison Avenue 10016
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors

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Tue - Sat 5:00PM - 6:00PM

What 1323 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.4
service
4.7
ambience
4.1
value
Noise · Moderate
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JA
vipJAG5
New York Area
13 reviews
Dined on November 20, 2021
Overall1food1service1ambience4

They’ve given up on the notion of providing good food. Just a money grab. Plenty of other options out there.

AN
ANTHONYN
New York Area
1 review
Dined on November 19, 2021
Overall5food5service3ambience5

Spicy Beef Tenderloin was amazing. We enjoyed all the dishes.

OT
OpenTable Diner
Philadelphia
1 review
Dined on November 19, 2021
Overall4food5service4ambience5

Food and service was good. Dined in for a birthday celebration and was seated downstairs, in a dark corner, next to another table while the entire restaurant was empty at the time – although the reservation was made about a month in advance. I suggest if you want a nice view, or to even get a glimpse of the photo worthy grass-wall, that you go in person/call after you make your reservation and request/specify for your seating to be upstairs where the “elites” are seated.

OT
OpenTable Diner
8 reviews
Dined on November 18, 2021
Overall5food5service5ambience5

Amazing tasting foods .Service wad fast . Its expensive but you grt what you pay for

JM
vipJoanM
New York Area
60 reviews
Dined on November 17, 2021
Overall5food5service5ambience3

Please lower the sound (not music) We could not have a conversation

OT
vipOpenTable Diner
New York Area
7 reviews
Dined on November 16, 2021
Overall1food3service1ambience1

Rude and obnoxious hostesses. This place is inhospitable to LGBTQIA community. so many better places to go, thank goodness.

OT
OpenTable Diner
San Antonio
2 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

This restaurant has absolutely amazing food and drinks. Wait staff is wonderful and very attentive. This has become one of our favorite NYC spots. Pricey but worth it!!

OT
OpenTable Diner
New York Area
1 review
Dined on November 11, 2021
Overall3food4service2ambience5

Made us wait one hour for a table despite having a reservation

WL
WenL
San Francisco
2 reviews
Dined on November 10, 2021
Overall5food5service5ambience5

Great food and nice touch on the birthday plate!

OT
vipOpenTable Diner
New York Area
11 reviews
Dined on November 8, 2021
Overall5food5service3ambience4

Overall everything was pretty terrific and the service was great except for our main server who seemed angry every time we wanted to order anything

OT
OpenTable Diner
Toronto
1 review
Dined on November 5, 2021
Overall5food5service5ambience5

Birthday celebration

MM
MarkM
New York Area
2 reviews
Dined on November 4, 2021
Overall2food4service1ambience4

Great restaurant and bar ruined by the arrogance of most of the staff we encountered.
Also very surprised to note that there was no vaccine check in entry and not a single staff member wearing a mask.

OT
OpenTable Diner
Miami
1 review
Dined on November 4, 2021
Overall5food4service5ambience5

Service was great, but there may have been some food contamination as we all had really bad bowels post meal. Not my first time at zuma, so it may have been some cross contamination.

OT
OpenTable Diner
Toronto
1 review
Dined on November 1, 2021
Overall3food3service2ambience5

I expected more. The place is beautiful but the food was ok

OT
OpenTable Diner
New York Area
1 review
Dined on October 29, 2021
Overall3food3service3ambience3

The table was on the corner so I was dissatisfied

JM
vipJosephM
New York Area
64 reviews
Dined on October 29, 2021
Overall5food5service5ambience5

Terrific in every way: service, food, ambiance. But oh so expensive!

AC
AdrianaC
New York Area
1 review
Dined on October 29, 2021
Overall5food5service5ambience5

Friend from out of town

AG
vipAlbertG
New York Area
1 review
Dined on October 23, 2021
Overall2food3service2ambience2

Bad experience.Mix up between courses took close to 50 minutes between eack.server apologized for delay.Placed near loudspeaker.Pd close to 700 dollars for apry of four.

BW
vipBeeW
San Francisco
15 reviews
Dined on October 18, 2021
Overall2food5service1ambience5

Horrid service, fantastic food. I’ve rarely experienced service this poor, they were grossly understaffed due to a large birthday party.

OT
OpenTable Diner
Pittsburgh
1 review
Dined on October 16, 2021
Overall1food1service2ambience3

I got food poising from the restaurant, spent next day in the hospital. I called the restaurant and they never called me back.
Be careful when eating there. They were in a run, very busy.
Not dining there anytime soon!!

r
viprebeccat
New York Area
11 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

From start to finish the food and service were just impeccable.

JW
vipJaneW
Washington DC
36 reviews
Dined on October 15, 2021
Overall5food4service5ambience5

fabulous cocktails! food was excellent and the service wonderful. we did not like the spinach salad.

OT
OpenTable Diner
Washington DC
1 review
Dined on October 15, 2021
Overall5food5service5ambience5

The food was absolutely fantastic and the service was great. I would recommend this place to everyone! I’m so happy we went here.

D
Dabbagmm
London
24 reviews
Dined on October 14, 2021
Overall3food3service5ambience5

Was really disappointed this visit as highly-priced truffle dishes came with either preserved truffle or truffle oil. These used to come with fresh truffle.

A
vipAndres
New York Area
42 reviews
Dined on October 13, 2021
Overall2food5service2ambience3

As a New Yorker, many of us are just finally venturing out to see people we have not seen since Feb 2020. So we specifically choose places we feel nostalgic about going back to from pre-pandemic. Furthermore, we (2 people) like to eat and drink. 2 hours and $250 later we are told that if we want to have another drink we should move to the bar (granted would not have been an issue if we had ordered dessert but I guess Zuma has not heard of liquid dessert). If there was a line of people waiting to be seated AND all tables filled with people we would understand BUT there was no line of people AND there were many EMPTY tables around us. I (a Latin male) was seated with a Black woman… Would they have made us feel this uncomfortable had we been 2 white people? We will never know! But what we do know is that we will NOT spend our hard earned $$ at this venue ever again because luckily NYC has MANY options to dine at!

RS
RSVP
New York Area
2 reviews
Dined on October 9, 2021
Overall5food5service5ambience5

I love zuma. This was the second time my boyfriend and I ate there. The Robata scallops are to die for. Overall the service is excellent. Really amazing restaurant thank you for your excellent food quality.

NN
vipNatashaN
New York Area
5 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

Such a cool restaurant. Service was excellent. Good was incredible. We’ve been to the one in Miami and Las Vegas and NYC is as good as Miami. A great overall experience.

OT
OpenTable Diner
New York Area
1 review
Dined on October 8, 2021
Overall1food2service1ambience2

Worst service ever. Spoke to manager regarding service and he was of no help and just offered me and my guest a round of drinks. Wasn’t pleased with the service at all. They forgot things we ordered then brought my steak out and my friend sat waiting the entire time watching me eat and her food finally came. By this time we were over the dinner and ready to go. Waited hours and wasn’t even able to order dessert because they took so long with every little thing you order.

BM
BradM
San Francisco
6 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

Amazing food
Great place to celebrate my birthday

OT
OpenTable Diner
New York Area
6 reviews
Dined on October 4, 2021
Overall5food5service4ambience5

Great food and drink!

OT
OpenTable Diner
Toronto
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Perfection

OT
vipOpenTable Diner
New York Area
5 reviews
Dined on September 28, 2021
Overall3food4service1ambience4

Food was very good. Significantly understaffed. The waiter tried his best Weak apologies. Nothing offered for the wait and inconvenience. For the prices charged, the service should be top notch. Quite disappointing.

j
vipjohnson
Los Angeles
5 reviews
Dined on September 25, 2021
Overall4food5service4ambience4

We were seated at the bar and didn’t have quite the high touch experience I expected for the cost. I have been many times, so maybe I had been spoiled in prior visits.

OT
OpenTable Diner
New York Area
2 reviews
Dined on September 24, 2021
Overall5food5service4ambience4

Food was great and service was really good. Will definitely be coming back.

OT
OpenTable Diner
New York Area
1 review
Dined on September 24, 2021
Overall3food5service1ambience3

Great food poor host

D
vipDavid
New York Area
13 reviews
Dined on September 23, 2021
Overall5food5service3ambience5

Great place, amazing food although pricy

HC
HankC
New York Area
1 review
Dined on September 22, 2021
Overall5food5service5ambience5

Excellent service, food, and atmosphere. Would recommend this place to anyone interested in a fine dining experience centered around amazing seafood

JK
JohnK
1 review
Dined on September 11, 2021
Overall1food4service1ambience3

Needed to wait an hour after reservation time to finally be seated. They left off two sushi rolls that we ordered even after reminding them several times. When the bill finally came, Zuma included the missing rolls on the check. Very let down by this experience.

OT
vipOpenTable Diner
New York Area
1 review
Dined on August 28, 2021
Overall2food2service2ambience3

#1 over rated in nyc hands down

OT
OpenTable Diner
New York Area
1 review
Dined on August 28, 2021
Overall3food3service1ambience3

Aún teniendo reserva 9.15 PM nos hicieron esperar más de 1 hora y media para darnos nuestra mesa, es decir nos dieron mesa hasta las 10.30 y como la cocina la cierran a las 11 nos cancelaron varios platillos que se ordenaron. Pésimo servicio y las chicas de recepción no tienen ni idea de como hacer su trabajo.

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FAQs

You can order delivery directly from Zuma Japanese Restaurant - NY using the Order Online button.

Zuma Japanese Restaurant - NY is rated 4.6 stars by 1323 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.