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  4. Manhattan
  5. Midtown East
Zuma Japanese Restaurant - NY, New York, NY

Zuma Japanese Restaurant - NY

4.6
4.6
1549 Reviews
$50 and over
Japanese
Zuma, the brainchild of award winning co-founder and creator, Rainer Becker, brings its internationally acclaimed style of contemporary Japanese cuisine to midtown, New York.

Serving dishes designed to share and inspired by the informal dining style of izakaya; the three kitchens present authentic yet alluring options, with bold flavors and simple presentation, highlighting quality ingredients.
261 Madison Avenue 10016

Make a reservation

2 people

7:00 PM


Booked 10 times today

Order delivery or takeout

Options

  • Logo image for ChowNow
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Japanese, Sushi, Contemporary Asian

  • Hours of operation

    Lunch Mon–Fri 11:30 am–2:30 pm Dinner Mon–Wed 5:30 pm–10:15 pm Thu–Sat 5:30 pm–10:45 pm

  • Phone number

    (212) 544-9862

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Daniel No

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Zuma New York can accommodate all your special event needs.

  • Private party contact

    Private Dining Coordinator: (212) 544-9862 ext. 3

  • Neighborhood

    Midtown East

  • Cross street

    Between E. 38th & E 39th Streets

  • Parking details

    Affiliated Parking LLC<br />B/W Park and Madison on 39th Street

  • Public transit

    Herald Square 34th Street and Grand Central Terminal

  • Entertainment

    our resident dj plays in the bar and lounge monday though to saturday from 7.30pm

  • Additional

    Bar/Lounge, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine

What 1,549 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.4Service
  • 4.6Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Manhattan

    Hot spot

Sort by

Filters

  1. OpenTable Diner

    Hamburg

    1 review

    vip
    1.0

    1 review

    Dined 6 days ago

    overall1food2service1ambience3
    Disrespectful and lousy service at the reception . Long waiting tomes and after reclamation embarrassing behavior in font of all guests
  2. OpenTable Diner

    Philadelphia

    5 reviews

    5.0

    5 reviews

    Dined on March 18, 2023

    overall5food5service5ambience5
    Excellent service, excellent food. Love Zuma 💞
  3. OpenTable Diner

    New York Area

    10 reviews

    vip
    5.0

    10 reviews

    Dined on March 17, 2023

    overall5food5service5ambience5
    Delicious food and drinks as always and great DJ upstairs
  4. Birthday94

    Toronto

    23 reviews

    vip
    4.0

    23 reviews

    Dined on March 16, 2023

    overall4food4service4ambience5
    We were in NYC for a vacation. The ambience is great. Service is ok but slow. The food was good. We had crab legs for $76.00 US thinking it would be special. It only had 4 meat pieces. Over priced and regret ordering it.
  5. OpenTable Diner

    Miami

    2 reviews

    4.0

    2 reviews

    Dined on March 9, 2023

    overall4food4service5ambience4
    No me encanto, aunque volveria a ir y probar nuevamente, lo unico excelente fue el servicio recibido.
  6. OpenTable Diner

    New York Area

    4 reviews

    vip
    1.0

    4 reviews

    Dined on March 8, 2023

    overall1food3service4ambience3
    How do you say mediocre Nobu ripoff in Japanese? Maza Refused to serve a dairy free omakase, overcooked the meat, slow service. Stay away!!!!!
  7. AlanaF

    Buckinghamshire

    11 reviews

    vip
    5.0

    11 reviews

    Dined on March 8, 2023

    overall5food5service5ambience5
    Great restaurant with delicious food, great atmosphere, and amazing service
  8. OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on March 4, 2023

    overall5food5service5ambience5
    Really good sushi and drinks, I would recommend.
  9. OpenTable Diner

    New York Area

    7 reviews

    vip
    2.0

    7 reviews

    Dined on March 3, 2023

    overall2food4service1ambience2
    Food is always solid. It used to be a nice fun scene. They decided over the past few month to become obnoxious. From the velvet rope and bouncer. The rude staff members and the zero cares abut the patrons. We will spend are money at nobu and bondst going fwd.
  10. OpenTable Diner

    London

    1 review

    2.0

    1 review

    Dined on February 24, 2023

    overall2food3service1ambience3
    Over all service has deteriorated. Specially the stuff .
  11. Cheebai

    New York Area

    11 reviews

    vip
    3.0

    11 reviews

    Dined on February 20, 2023

    overall3food5service5ambience4
    Check-in process always feels like you are begging for a table. The receptionists are the worst and make you feel like you are lucky to be dining here. The waitress Julia was incredible. Food great. Will think 3x before returning. Don’t want attitude when I’m paying good money for food I can get anywhere.
  12. olguita13

    Miami

    15 reviews

    vip
    5.0

    15 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5
    Amazing as always
  13. OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5
    Food was good, portions on the small side, music upstairs could be loud at times, service was good
  14. AzizaE

    New York Area

    1 review

    2.0

    1 review

    Dined on February 16, 2023

    overall2food2service4ambience3
    The food was not tasty and too expensive for what it offers
  15. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on February 16, 2023

    overall5food5service4ambience5
    THE FOOD IS TOO GOOD! Highly recommend! We live in an era where restaurants and spots are too invested in the aesthetic and not the food, but Zuma does both so well!! Everything tasted so good! The skirt steak and the skewers were so tasty and the mocktail as well! Love that they offer non-alcoholic options as some folks do not drink.
  16. OpenTable Diner

    New York Area

    2 reviews

    vip
    3.0

    2 reviews

    Dined on February 15, 2023

    overall3food4service3ambience4
    Poor table. Across from the bar. Way overpriced. Won’t be back.
  17. RicardoB

    1 review

    4.0

    1 review

    Dined on February 15, 2023

    overall4food5service5ambience3
    We had the wings and sushi for apetizers. The steak for my date and the black Cod for myself the cod is a must!!!
  18. HMM15

    New York Area

    14 reviews

    vip
    5.0

    14 reviews

    Dined on February 9, 2023

    overall5food5service5ambience4
    The Midtown Manhattan location certainly, consistently ranges from very good to great, every time.
  19. Rignata

    London

    10 reviews

    vip
    5.0

    10 reviews

    Dined on February 8, 2023

    overall5food5service5ambience5
    Total experience was superb.
  20. AlexH

    Philadelphia

    2 reviews

    2.0

    2 reviews

    Dined on February 6, 2023

    overall2food2service3ambience3
    Way too pricey for what it offers. I have had much better sushi at more reasonable price
  21. almin1204

    Frankfurt

    54 reviews

    vip
    1.0

    54 reviews

    Dined on February 3, 2023

    overall1food1service1ambience1
    This was by far THE WORST dining experience I’ve ever had. My partner and I got there 15 mins before our reservation (@ 5:30pm). We were suggested to wait at the bar upstairs and have a drink while they were still in the opening phase. We get to the bar and there’s nowhere to sit, no stools. So we basically had to stand ordering our drinks. We made it clear that one of us had back problems and that we need to sit till our table was going to be available. They eventually pointed a couch by the staircase and we sat there. Then it’s 5:35, we asked a host if we could be seated and she told us to go back downstairs and someone would have taken care of us. We went and the same woman (SANDRA) who checked us in at the very beginning, just walked in front of us a couple of times bringing other customers to their tables. So we wait. Then after a while I asked her if we could be seated and she’s telling me that I can’t be seated cause I’m wearing a hoodie ($600 designer hoodie!). She tells me to tuck it in, which I did even without really understanding why cause other customers already sitting have hats on, one had a sky jacket with the hoodie. Then we waited at least 10 minutes and someone else comes over bragging, not in a polite way, about their policy of no hoodies. Eventually they took us to our table and we ordered our meal shortly afterwards, at least 6-7 courses + drinks. As soon as the appetizers are getting served, I realized I needed to wash my hands and I headed to the restrooms. An obnoxious and very rude woman (NOOR TEETER) stops me saying I cannot wear the hoodie, even if tucked in. I explained that I already had the conversation with Sandra about tucking it in but I wasn’t told to either check it in or put my coat on. At that point she now orders me to either check it in or wear my coat at the table or otherwise I had to leave. She was really nasty also to my partner who tried to have a decent conversation with her. They still charged us, outrageous.
  22. FoodieformNJ

    San Francisco

    10 reviews

    vip
    5.0

    10 reviews

    Dined on February 1, 2023

    overall5food5service5ambience5
    Wonderful service and the food was delicious
  23. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on February 1, 2023

    overall5food5service5ambience5
    Our first time there. Beautiful “Manhattan glam” decor. International/diverse staff. Had a sushi meal. Delicious and very fresh. Took a friend out for a birthday dinner and we loved it.
  24. Kira

    Atlantic City

    1 review

    5.0

    1 review

    Dined on January 29, 2023

    overall5food5service5ambience5
    Very good food and drinks ambiance amazing.
  25. OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on January 28, 2023

    overall5food5service5ambience4
    Reception was slightly cool but wait staff was excellent. All selections were delicious and we enjoyed everything about our visit
  26. MichaelE

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on January 28, 2023

    overall5food5service5ambience5
    Great vibe. The upstairs lounge and music is more lively / downstairs is more intimate - so pick your preference. There was an issue getting a table despite the reservation confirmation. I’ll chalk it up to an anomaly - good for a date or a hang out with friends.
  27. OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on January 27, 2023

    overall5food5service4ambience4
  28. Carol

    New York Area

    123 reviews

    vip
    5.0

    123 reviews

    Dined on January 26, 2023

    overall5food5service5ambience5
    Always a fabulous experience. The food is delicious and imaginative and the restaurant itself is gorgeous!
  29. OpenTable Diner

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on January 25, 2023

    overall1food5service1ambience5
    The maître d’ offered us a table at the sushi bar, even though we had a reservation and that was unacceptable.
  30. ChefJoe

    New York Area

    1 review

    3.0

    1 review

    Dined on January 25, 2023

    overall3food3service3ambience5
    Going to Zuma is like going to Osaka restaurants in Peru or Colombia the difference is that Osaka has personality in there dishes while Zuma has quite a big menu but nothing was impressive well only the prices. Spending tip included 400US 2p I was expecting more.
  31. OpenTable Diner

    Washington DC

    10 reviews

    vip
    2.0

    10 reviews

    Dined on January 25, 2023

    overall2food2service2ambience3
    Poor seating communications. Last minute change on my part turned me into third-class citizen
  32. OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on January 24, 2023

    overall5food5service5ambience5
    Love this restaurant
  33. OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on January 23, 2023

    overall4food4service4ambience4
    I make the dinner reservation for restaurant week. However, when I asked for the restaurant week dinner menu. I was told the restaurant is not participating for restaurant week dinner. When I clicked the restaurant week dinner menu it popped up on the screen when I make the reservation so I am not sure is it open table hasn’t update the site or it is managed by the restaurant. It was disappointing to find that out after we sat down and being served. Please kindly update the site so there is no misunderstanding. Thank you.
  34. Cris

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on January 20, 2023

    overall4food4service4ambience4
    It is worth the restaurant week menu, otherwise I think the prices are too high and I don't think it's worth it.
  35. ValenciaB

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5
    Service and food were great.
  36. Matt

    New York Area

    33 reviews

    vip
    5.0

    33 reviews

    Dined on January 12, 2023

    overall5food5service5ambience4
    Food and service was great. Only downside was our table was squeezed in next to the bar so the foot traffic was a bit of a nuisance.
  37. OpenTable Diner

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on January 10, 2023

    overall3food5service3ambience4
    Food was great as always, service was not that great this time.
  38. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5
    A lot of fun!
  39. OpenTable Diner

    Philadelphia

    5 reviews

    5.0

    5 reviews

    Dined on January 3, 2023

    overall5food5service5ambience5
    Wonderful experience. Waiter was amazing and knowledgeable. Staff was friendly. Food was 10/10. Will definitely be coming back
  40. OpenTable Diner

    Charleston

    5 reviews

    vip
    1.0

    5 reviews

    Dined on December 31, 2022

    overall1food1service1ambience1
    TERRIBLE experience! Been to zuma all over the world, a regular at zuma miami but this was the worst experience I’ve ever had. Had a reservation for 10:15 arrived at 10:10 didn’t get seated until 10:35… manager was no help she kept telling us the people downstairs are finishing their desserts for longer then expected… will never be returning. Terrible service and management!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Zuma Japanese Restaurant - NY does offer delivery in partnership with Chow Now.

Zuma Japanese Restaurant - NY is rated 4.6 stars by 1549 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 10 times today

Order delivery or takeout

Options

  • Logo image for ChowNow
Google Map for Zuma Japanese Restaurant - NY

261 Madison Avenue, New York, NY 10017

Additional information

  • Cross street

    Between E. 38th & E 39th Streets

  • Neighborhood

    Midtown East

  • Hours of operation

    Lunch Mon–Fri 11:30 am–2:30 pm Dinner Mon–Wed 5:30 pm–10:15 pm Thu–Sat 5:30 pm–10:45 pm

  • Cuisines

    Japanese, Sushi, Contemporary Asian

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Affiliated Parking LLC<br />B/W Park and Madison on 39th Street

  • Public transit

    Herald Square 34th Street and Grand Central Terminal

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Executive chef

    Daniel No

  • Entertainment

    our resident dj plays in the bar and lounge monday though to saturday from 7.30pm

  • Additional

    Bar/Lounge, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine

  • Phone number

    (212) 544-9862

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Zuma New York can accommodate all your special event needs.

  • Private party contact

    Private Dining Coordinator: (212) 544-9862 ext. 3

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