Enable JavaScript to run this app.
Skip to Main Content
OpenTable logo
  1. Home
  2. United States
  3. New York / Tri-State Area
  4. Manhattan
  5. Midtown East
Zuma Japanese Restaurant - NY, New York, NY

Zuma Japanese Restaurant - NY

4.5
4.5
1486 Reviews
$50 and over
Japanese
Zuma, the brainchild of award winning co-founder and creator, Rainer Becker, brings its internationally acclaimed style of contemporary Japanese cuisine to midtown, New York.

Serving dishes designed to share and inspired by the informal dining style of izakaya; the three kitchens present authentic yet alluring options, with bold flavors and simple presentation, highlighting quality ingredients.
261 Madison Avenue 10016

Make a reservation

2 people

7:00 PM


Booked 41 times today

Order delivery or takeout

Options

  • Logo image for ChowNow
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Japanese, Sushi, Contemporary Asian

  • Hours of operation

    Lunch Mon–Fri 11:30 am–2:30 pm Dinner Mon–Wed 5:30 pm–10:15 pm Thu–Sat 5:30 pm–10:45 pm

  • Phone number

    (212) 544-9862

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Daniel No

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Zuma New York can accommodate all your special event needs.

  • Private party contact

    Private Dining Coordinator: (212) 544-9862 ext. 3

  • Neighborhood

    Midtown East

  • Cross street

    Between E. 38th & E 39th Streets

  • Parking details

    Affiliated Parking LLC<br />B/W Park and Madison on 39th Street

  • Public transit

    Herald Square 34th Street and Grand Central Terminal

  • Entertainment

    our resident dj plays in the bar and lounge monday though to saturday from 7.30pm

  • Additional

    Bar/Lounge, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine

Popular dishes

What 1,486 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.2Service
  • 4.5Ambience
  • 4Value

NoiseModerate

Sort by

Filters

  1. H

    Hubie11

    Los Angeles

    8 reviews

    vip
    5.0

    8 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Service and food was great as always! Joe and the team were wonderful. Can't wait to go back.
  2. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Semplicemente fantastico, come ogni Zuma nel mondo!
  3. OT

    OpenTable Diner

    Greensboro

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Food was amazing. Good experience and vibes. Cocktails are very good
  4. LF

    LuisF

    Orange County

    6 reviews

    vip
    4.0

    6 reviews

    Dined on November 21, 2022

    overall4food5service3ambience5
    First time to Zuma and it was amazing, the food and atmosphere were truly memorable. The service was ok because we had a change in servers but the hand off was not executed well and there was a sizeable gap in no contact from anyone. We had no idea what was going on and no one around to ask. But in the end the food and the environment prevailed as the most memorable experiences.
  5. OT

    OpenTable Diner

    Birmingham

    2 reviews

    vip
    2.0

    2 reviews

    Dined on November 19, 2022

    overall2food5service1ambience5
    Server was very rude!
  6. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on November 15, 2022

    overall5food5service5ambience5
    Everything was great, highly recommended
  7. OT

    OpenTable Diner

    New York Area

    8 reviews

    3.0

    8 reviews

    Dined on November 12, 2022

    overall3food4service2ambience3
    First of all, when we arrived the hostess on the second floor was a little bit rude and let us wait for a table for 30 minutes, even though we had made a reservation. We had to complain about the waiting time and another hostess had us seated. The waiter also was not very attentive and patient. The music on the second floor was so high it was like we were at a night club instead of a restaurant. The food was very good.
  8. f

    foodlover26

    New York Area

    10 reviews

    1.0

    10 reviews

    Dined on November 11, 2022

    overall1food1service1ambience1
    Don’t give a late reservation if you’re just going rush us the entire time. Waitress (Madeline I believe her name was) told us we better order within 10 mins all our food including deserts bc the kitchen is about to close. I barely even took my jacket off. She was far from attentive nor pleasant. We had to ask for napkins, chopsticks, soy sauce, drinks, everything. Took our order & disappeared the whole night. She seemed annoyed we were even there. The bus boy took care of us after that. He was very nice. Over $1000 later for crappy rushed service. Again, if you don’t want to serve guests after a certain time, then do not make the reservation available. I was so embarrassed in front of my other guests bc I recommended the place. This place has really gone downhill. Never, ever, again.
  9. OT

    OpenTable Diner

    New York Area

    6 reviews

    vip
    3.0

    6 reviews

    Dined on November 11, 2022

    overall3food4service1ambience4
    Service was terrible food was good
  10. P

    Palmguest24

    New York Area

    10 reviews

    4.0

    10 reviews

    Dined on November 9, 2022

    overall4food5service5ambience4
    Great place for a business dinner. The service was beyond amazing. Our server was attentive, made excellent recommendations very personable. She made the evening. The food was fresh and delicious.
  11. TC

    TiffanyC

    Philadelphia

    5 reviews

    5.0

    5 reviews

    Dined on November 6, 2022

    overall5food5service4ambience5
    All the food was fantastic! Get the risotto!
  12. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5
    Everything was exceptionally good! Definitely a place to recommend!
  13. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on November 5, 2022

    overall3food3service4ambience2
    I couldn’t hear the other party. Food was ok. Tasted good but definitely NOT sharing portions. Calamari was my favorite, it was seasoned well. I really liked the king crab dipping sauce but I was very hungry after 2appetizers and the king crab meal. Drinks are great.
  14. K

    Keith

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on November 3, 2022

    overall5food4service5ambience4
    Great place for a power lunch, and also a great bar upstairs for cocktails. I've attended a private party there as well, the upstairs area has several private rooms.
  15. OT

    OpenTable Diner

    New York Area

    4 reviews

    3.0

    4 reviews

    Dined on October 29, 2022

    overall3food5service4ambience3
    Pésimo servicio de recepción. Despues de muchas visitas, la atencion en Zuma NYC va empeorando año a año. Personal de recepcion distante inefucaz e irrespetuoso. Buena respuesta por parte de la Jefe de Sala y de camareras.
  16. OT

    OpenTable Diner

    Denver

    1 review

    vip
    3.0

    1 review

    Dined on October 29, 2022

    overall3food5service3ambience4
    Food is excellent in quality. Service is very good. Though we spent $1K on dinner for 3 of us, meaning we ordered the very best dishes and multiple drinks making it a great night of business for Zuma, and they literally forced us to leave immediately when the check came. I thought it was very unprofessional of them to tell us we need to get up and leave at 7:30pm on a Saturday night when we just dropped $1K+ on dinner and had only been there for 1.5 hours where there is a 2 hour limit to the tables. Not impressed with their mana cements lack of care for the customer being me. Would love them to reach out to me and offer me the ability to have a better end of dining experience next time. Overall a good restaurant, great food, great drinks, great atmosphere, great service (from waitresses/bartenders/cooks) - terrible way to end the night with poor choice on management’s part.
  17. FM

    FranciscoM

    New York Area

    8 reviews

    vip
    1.0

    8 reviews

    Dined on October 26, 2022

    overall1food4service1ambience4
    Do not expect to be seated on time... A 50 minute wait to be seated and terrible service from rest. manager. Used to be a regular but no longer. My business dinner was a total chaos..
  18. N

    Nico

    Tokyo

    1 review

    3.0

    1 review

    Dined on October 25, 2022

    overall3food3service1ambience3
    We waited for our seats to be ready in the upstairs bar area, but it was not linked to the first floor and we were not given directions.
  19. B

    Bllg

    Monterrey

    38 reviews

    vip
    5.0

    38 reviews

    Dined on October 23, 2022

    overall5food5service1ambience5
    The food is amazing and the place outstanding. The service was bad. For the type of restaurant and the nice place it is the service should be much better.
  20. PA

    PatriciaA

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on October 22, 2022

    overall5food5service5ambience5
    Amazing experience
  21. DD

    DavidD

    1 review

    5.0

    1 review

    Dined on October 21, 2022

    overall5food4service5ambience5
    Fun scene, good food, engaging staff, and an all 'round super NYC dining experience.
  22. D

    Disastrousmothersday

    New York Area

    5 reviews

    vip
    5.0

    5 reviews

    Dined on October 20, 2022

    overall5food5service3ambience3
    Parents weekend The Restaraunt was packed at 8.30 PM and they made us wait in spite of having a reservation The food was fantastic as always so it was worth all the hassle.
  23. B

    Balp

    New York Area

    5 reviews

    vip
    4.0

    5 reviews

    Dined on October 18, 2022

    overall4food5service5ambience4
    Docking a star because the servers (politely) gave us only a 2-hr time limit for dinner - otherwise, the courses, the ambiance and the waiting staff were great. My first cocktail was light on qty - literally 2 sips or let us say my Mezcal Sunset set too soon. When we called it out - they rectified it immediately. The roasted lobster drowned in butter was one of the best I had recently ...
  24. MA

    MarianaA

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on October 17, 2022

    overall4food4service5ambience5
    We always get the miso glazed cod, and love it, only this time it came a bit dry. Still like the place and we will be coming back
  25. RR

    RoyR

    New York Area

    11 reviews

    vip
    1.0

    11 reviews

    Dined on October 16, 2022

    overall1food2service1ambience2
    The place got really bad and lost his quality The furniture is torn, the food was medium and even the signature omakasa was missing all the good parts like the famous rice.. The service was super slow, the reservation was for 930 and we got the table around 10! It took them forever to clean the table even when it was already available
  26. N

    Nana

    New York Area

    226 reviews

    vip
    1.0

    226 reviews

    Dined on October 15, 2022

    overall1food1service1ambience1
    In over my 20 years of dining in New York City, from the over 1,000 establishments I've patronized, I've never not once given a tip because I know how much the hospitality industry relies on that. Even when I give places horrible reviews, which is rare, I still tip the waiter; except now. So many things went wrong here that I don't know where to begin. It took us 35 minutes to be seated. After we were seated, we were given the worst waitress I've ever seen in the hospitality industry. She was very terse, unfriendly and acting as if she was doing us a favor. She regularly would disappear, and we would have to ask another waiter to get us simple water, to go and get us our waiter just to add basic things to our order. She never smiled one time we sat there, our food took 45 minutes to arrive. It a was terrible existence and the management was of no help.
  27. JP

    JenniferP

    Minneapolis

    1 review

    5.0

    1 review

    Dined on October 14, 2022

    overall5food5service5ambience5
    Our top fave dining experience all weekend. We had the most top notch service ever. The ambience is so unique with all positive vibes. The food was outstanding with our Server making great suggestions. It is smaller portions and all things are meant to be sharable as they come our when ready versus all at once. I would recommend to anyone as there are so many options for dishes. Bravo!
  28. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on October 13, 2022

    overall5food4service1ambience2
    I was seated at a high table near the bar and told that no dinner tables were available and I needed to specify my table of choice next time prior to arrival. I was not pleased.
  29. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    3.0

    3 reviews

    Dined on October 12, 2022

    overall3food5service4ambience2
    Good and service were great. We were seated upstairs right next to kitchen so it was not great hearing staff shout every time coming in and out. Bit of a vibe killer!!
  30. JF

    JamesF

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on October 11, 2022

    overall1food1service1ambience2
    I typically never write a bad review. Every place has bad days and as a business owner who relies on reviews. I completely understand. However this place was the most horrible experience. Upon walking in a rude nasty security guard held a few people outside due to a few rips in their jeans saying sorry you guys don’t look appropriate for Zuma. Then the manager came out and said sorry we all look great and we can enter. Completely turned off. Then The service was slow and the food was not good by any stretch of the imagination. Will never return. Nobu is strides better if you want good sushi and non judge mental people who have power trips at the front
  31. P

    Pascal

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on October 9, 2022

    overall3food3service3ambience2
    Quality and quantity deteriorated. I come to Zuma for many years and I’ve been disappointed. Music was like in a disco. Impossible to talk. Please, Management Team, react!
  32. AO

    AlexeiOrlov

    New York Area

    54 reviews

    vip
    1.0

    54 reviews

    Dined on October 8, 2022

    overall1food2service3ambience2
    Right from the outset, the lady at the door was anything, but the lady. Restuarant was not even busy and we were 30 minutes earlier, and yet in that vast space like the last visit of a few months again they wanted to put us on a bar bench when we had asked specifically for a table. Then they tried to take it upstairs to the bar area which is so loud and definitely not a place for romance. And finally at my insistence the manageress managed to sort it out by which time 30 minutes had gone by and Iwe have lost the will to eat. Food came in. It was okay but nothing near the standard of Nobu. The service was good because the guy was lovely. But overall an appalling disappointing experience. It just does not seem to be any real sensibility at the front of the desk and this really does need to get sorted out.
  33. NY

    NewYorkDiner

    New York Area

    76 reviews

    vip
    4.0

    76 reviews

    Dined on October 8, 2022

    overall4food5service3ambience5
    It took pretty long to wait for the food served and a drink. Had to remind and prompt. Must be understaffed.
  34. d

    dandadan

    Mexico City

    21 reviews

    vip
    4.0

    21 reviews

    Dined on October 7, 2022

    overall4food4service4ambience4
    It's a contemporary Japanese Izakaya style restaurant with a good atmosphere. A course menu was satisfactory.
  35. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on October 5, 2022

    overall5food5service5ambience5
    Get pork belly skewers on the menu!!
  36. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on October 1, 2022

    overall3food5service5ambience5
    Hostess was awful at the check in the rest was good…
  37. DJ

    DavidJ

    New York Area

    84 reviews

    vip
    1.0

    84 reviews

    Dined on September 27, 2022

    overall1food2service1ambience3
    It's not often when I will write a poor review. I know a lot of people depend on their livelihood's. But must say this visit to Zuma was out of sorts by everyone. From the upstairs bar, to the meal at the sushi bar, it was poorly handled. Service was poor, a salad cam after 3 other dishes, and the portions now seem poor in proportion to the presumed added-value experience and cost. Honestly, this location is at risk for being crossed off of my rotation list.
  38. T

    Tina

    London

    22 reviews

    vip
    3.0

    22 reviews

    Dined on September 23, 2022

    overall3food3service5ambience5
    Zuma is a great restaurant, but food quality goes down lower and lower every time I visit. Design and service are amazing. But food… All the other Zuma restaurants in Hong Kong, London, Dubai, etc are serving amazing food. New York is way behind. Too bad!
  39. OT

    OpenTable Diner

    Mexico City

    1 review

    5.0

    1 review

    Dined on September 23, 2022

    overall5food5service3ambience5
    We where not asigned a actual table. They sat us at the bar even though we had reserved regular seating.
  40. SU

    SUIFONG

    Puebla

    16 reviews

    vip
    5.0

    16 reviews

    Dined on September 23, 2022

    overall5food5service4ambience5
    Comida muy buena, lugar súper … faltan meseros para nuevos de atención debe tener mejor servicio

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Zuma Japanese Restaurant - NY does offer delivery in partnership with Chow Now.

Zuma Japanese Restaurant - NY is rated 4.5 stars by 1486 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 41 times today

Order delivery or takeout

Options

  • Logo image for ChowNow
Google Map for Zuma Japanese Restaurant - NY

261 Madison Avenue, New York, NY 10017

Additional information

  • Cross street

    Between E. 38th & E 39th Streets

  • Neighborhood

    Midtown East

  • Hours of operation

    Lunch Mon–Fri 11:30 am–2:30 pm Dinner Mon–Wed 5:30 pm–10:15 pm Thu–Sat 5:30 pm–10:45 pm

  • Cuisines

    Japanese, Sushi, Contemporary Asian

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Affiliated Parking LLC<br />B/W Park and Madison on 39th Street

  • Public transit

    Herald Square 34th Street and Grand Central Terminal

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Executive chef

    Daniel No

  • Entertainment

    our resident dj plays in the bar and lounge monday though to saturday from 7.30pm

  • Additional

    Bar/Lounge, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine

  • Phone number

    (212) 544-9862

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Zuma New York can accommodate all your special event needs.

  • Private party contact

    Private Dining Coordinator: (212) 544-9862 ext. 3

Copyright © 2022 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking LogoPriceline LogoKAYAK LogoAgoda LogoRentalcars LogoOpenTable Logo