Zuma Japanese Restaurant - NY
Serving dishes designed to share and inspired by the informal dining style of izakaya; the three kitchens present authentic yet alluring options, with bold flavors and simple presentation, highlighting quality ingredients.
261 Madison Avenue 10016
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The dining experience was fantastic. Great food, great service and good value given the quality and amount of food
Best japanese restaurant in NYC
Amazing food, amazing service - not cheap but worth it!
Muy buena solo hay que tener paciencia para ser sentado
No respetan los horarios de las reservaciones
Amazing evening with my friends! Absolutely delicious food and very nice atmosphere!
Had a 8:30 reservation. Got seated at 9:10. Server was great. Sommelier was MIA after he brought the first bottle. Good food. Long wait was the killer as we had other commitments afterwards
This Zuma's food quality is way worse than the one in HK.
We were overall disappointed with Zuma. Though it’s a beautiful space, the food, drinks and service were not on par with the price point. Our server was good, but the hostess and upstairs bartenders not so much. Given the price, we were expecting much higher quality overall. Nothing compared to Blue Ribbon, and even Futago blows the food quality out of the water. Likely won’t be returning.
Zuma is one of my favorite restaurants and I have come here many times over the last few years. The food it outstanding and usually the service is too. This time, however, the service was subpar which was unusual. The waiter came to pour our water and then disappeared - we had to place our order with someone else. Then, throughout the night our water glass was empty and stayed empty and he never refilled it despite walking past us several times - this happened 2 times. The manager also came over to the tables on both sides of us, asking how their meal was ... but we were once again ignored. It was like we were at an invisible table. The food was still amazing so I will continue coming back and hopefully the average service was just a fluke with that waiter that night.
Took my girlfriend there for her birthday, everything was spectacular. The food, the service, the atmosphere. No complaints. Our waiters were very nice and the wine and sake they suggested was top notch.
Reconnecting with her again after waiting so long
The worlds slowest service . Last time going here . The staff to table ratio is very low . It also takes incredibly long to be seated . It’s unfortunate because the food is good . However Nobu is way better .
supe bueno, bonito, agradable y con gente muy bien
Good experience - especially the service. Our waiter made a mistake and told us the rice didn’t have tofu in it. He was wrong, and he took it back and took it off the bill without us ever having to ask him to do that.
My one complaint is that I booked the same day via Open Table and was not informed that same day reservations yielded seats at the sushi bar instead of a formal table.
Our favorite restaurant in New York.
The food is out of this world, service outstanding.
We highly recommend Zuma!
The best restaurant 🙏🏼❤️
The service was perfect. The food is good. Wide range of options. Fun energy.
Superb service and the food was incredibly flavorful. Can’t wait to go back
Zuma thinks it is a Michelin star restaurant, overpriced sushi and small portions. The hostess makes you think it’s overbooked when it’s not even close. I enjoyed the food however , and the drink menu, but not worth the price, unless you love the ambience. Great location and Great decor. I did think however the waiter added food to my bill to push up the price since it was a business lunch and didn’t think I would notice 2 desserts and a appetizer that wasn’t ordered. I’m suspicious. Not a good experience
The experience as a whole is outstanding! Service and cocktails are impeccable. Love the staff especially the bartender Cesar. He always makes you feel welcomed and at home, very friendly and on top of everything! Food is always delectable but it is pricey for the portions. Ambiance and music are great. Perfect for a date night or out with friends.
Arrived 45 minutes early for drink at bar, checked in, advised host was ready for time of reservation, 45 minutes later, wasn’t seated at table instead put in lounge area. Very disappointed
Food was slow and different than what we asked for. We asked for an omakase fish only and we got a bunch of vegetables. Missing salt in some fishers
We have to wait long time for our table, in spite of having a reservation. But the waitress was very friendly and generous at the end. Than we have a wonderful evening with delicious food. The ambiance is really beautiful. It seemed to be an Hotspot for the rich people of New York.
Food & Service was EXCELLENT, make sure you reserve the Lobster as soon as your seated
don’t bother making a reservation on open table if you want to have a valid reservation. They consider this booking from this app as the lowest form. They tried to sit us in the upstairs lounge which was a cocktail table. The hostess was so obnoxious and rude. Luckily with strong persistence I was able to get the gm’s attention and she was more then kind to sit us at a proper table. Needles to say I would never return to this restaurant and highly urge you to beware not to book at reservation through open table at this restaurant.
We had a great time the atmosphere and food was awesome
Food was great - when it arrived. Service was slow to start off with - took about 30 mins to be able to order a beer. Luckily was catching up with friends we hadn't seen for ages, so didn't result in us leaving. They also managed to deliver a complimentary plate of sushi from the chef - which we initially thought was a VERY nice apology for the slow service, and then they realised they'd made a mistake and took it away again - just doubly embarrassing. Food when it came was great - but overall for the price you pay, service should be excellent - especially given the number of staff standing around chatting.
We finished eating and the waiter brought us the bill without asking and also without asking if we wanted dessert or something else to drink. It is very unpleasant to feel this way. The experience was not pleasant.
Food was great.
It was amazing. Our waiter Walter was the best. He totally took care of our entire dining experience. He listened to our preferences and tailored everything to what we liked. It was great!! He’s the best!!
Good food however the quality of food in the London branch is better
Try to come to this restaurant every time I’m in town. Beautiful restaurant and tables are fairly well spaced. Service is excellent. The asparagus and avocado salad is so good, fresh and vibrant in color. Black cod is a good choice for an entree, delicate and flavorful.
Great !!! We have the omakase was awesome and good price / benefit
Our waiter Fredy was awesome!!
Wanderfull experience as usuall
As always, the food was fabulous! The shisito peppers and cod are a personal favorite and incredible. Prices are a little high, but amazing quality and pretty place that never lets you down. My go-to place for lunch in the neighborhood.
Celebration for an award