The main course special Surf and Turf filet was tough and flavorless. I asked them to try again and after waiting 30 minutes it was the same. Our server apologized and said it was the seventh time that night. The manager never stopped at our table. Server comped a free glass of wine and of course removed the charge for the main course. The octopus and lobster tail was good. Management in the kitchen should have stepped up and just removed the special until they had better cuts of meat.
I had the most beautiful anniversary at the restaurant. The food was amazing and they serve you a lot you d get what you pay for. The waiter was amazing, Orlando made our anniversary special. Next time I go I'm going to ask for him. Overall the dinner, restaurant, service, and just everything was outstanding and beautiful.
Table reservations were not met. They tried to make up for it but the flowers were wilted and on the verge of dying. I asked that the table be set on arrival and it was not, they brought them after we were already seated for close to ten minutes. Food was great but the pre setting not so hot.
My wife and I enjoyed a quiet peaceful valentines dinner at Zocca. We both ordered the Alfredo. She had chicken and I had shrimp. Both were delicious and served hot and fresh. The wait staff was courteous and professional. I would definitely go back.
The environment was nice and quiet. Our waiter was attentive and polite. The food was incredible! Do yourself a favor and order either the Spinach Gnocchi with Shrimp or the Spaghetti. You would regret not getting either. My only regret was accidently leaving our leftovers in the hotel room. This mistake will haunt me for the rest of my life... 11/10 will go again.
It was a very elegant place. My fiancé and I went there for valentine's day. Absolutely loved it!
Had steak as part of valentines menu...but steak at an Italian restaurant probably not the best idea. Steak was not that good for the price
Everything is always perfect! Love this place. We went for Valentines Dinner and it was wonderful. Even received a rose at the end. Thank you!
Overpriced and the food okay at best. As an owner in the Westin this was a disappointment. No white table cloths was very surprising given the price point. No view of the river walk because there was scaffolding blocking the view. It looks as if the scaffolding was there a long time. The bright spot was the waiter was very eager to please and polite. I don’t recall his name but he was new to the restaurant.
They haven’t changed their menu in about three years. They used to have a variety of delicious breads and now they do not. They have unusual entrees such as rabbit and even though I appreciate fine dining their menu is limited and ordinary. The description on the menu does not equate with the meal that is actually prepared. I had the brick oven chicken that basically tasted like rotisserie chicken with this jelly sauce . I had my wedding reception here several years ago and I’m guessing it was under different management . We had the bananas foster pizza which was just this brown dough that wasn’t sweet with a few bananas on it and some kind of sauce . The waiter was really nice though. Our cocktails were good but they served the Cabernet that we ordered at the wrong temperature. In a nutshell this restaurant has lost its finesse and special memories for us.
We dined at Zocca's the day before Valentines Day. I had requested a table by the window for the view. When we arrived we got the table we requested but there was scaffolding in front of the entire windows due to remodeling and it was not mentioned when I requested the table. The food was good but not enough choices.
Food was pretty good. Very good at their price level. Service was very slow. Waiter was not at all knowledgeable about the entrees, said he'd only been there a month.
Food was delicious and beautifully plated. Service was friendly and knowledgeable.
Very good place, very good food and nice service. I would really recommend !!!
very good food! definitely getting a large portion of food for dinner.
we visited during restaurant week. We were disappointed. It just seemed like a nice hotel restaurant. My husband had eaten the restaurant food at a Spurs game and loved it. It just didn't WOW us.
I was looking for a place to eat with a friend who is vegetarian. Everything we ordered was delicious. Wonderful options and great service.
Server was pie but bus boy excellent. Food very heavy especially pasta. Mozzarella salad excellent with wonderful tomatoes in the wintertime
Both of us had pasta dishes. Pasta was over cooked and pastey. Asked for bolanaise sauce but did not get it. My Alfredo sauce was tasteless. Had been to this restaurant last year and it was very good. We were disappointed this time. NOT GOOD
Restaurant week menu was excellent, and excellent value.
However, in a not crowded at all restaurant, the service was pretty spotty.
We were served the main course before the 1st course, so it went back to the kitchen till they fixed the first course for us. Which was excellent!
Portions were large; my friend and I each took half a sandwich & starter home to our husbands.
Dessert was scrumptious - chocolate coated cheesecake with berries, chocolate crisp and cream.
We loved the food, but felt the staff was not in top form.
Location on the Riverwalk is lovely - better view when the scaffolding comes down.
Tables and chairs looked like they were from Denny’s rather than a restaurant that would change so much. Staff was friendly but food only fair
I took my husband for his 50th birthday. The food and atmosphere were great. Our server Alyssa was wonderful and surprised my husband with a beautiful birthday dessert!!! We had a great time and will be back.
Restaurant was very easy to find since we are originally from Corpus Christi. As soon as we walked in we were greeted and sat down right away. Our server came and ordered our drinks and appetizers. Which were delicious. Our meal came out right away and it was very delicious. The wine the server recommended was up to my tasting. We would definitely go back and highly recommend it.
Although a little on the pricey side the food was great! They have awesome gluten free options. The decor was nice too...overall great experience. Orlando provided wonderful and professional service. Would defiantly go back!
Ceasar salad wasn't good...kale salad was reasonable. Service poor - forgot to take our entree order; we left after salad. Didn't realize it was inside Westin; wish we had gone to a non hotel restaurant.
Perhaps it was the time of year or perhaps it was what we ordered, but I expected so much more from a restaurant located in the upscale Westin Hotel. I don’t often write negative reviews, but there was very little positive to say this night. The atmosphere was more IHOP than upscale dining, although the menu descriptions online and the menu pricing indicated the exact opposite.
The positives—our waitress was friendly and upbeat. The salads were fresh and properly dressed, and the vegetables sliced to paper thinness. The manager was responsive to our concerns. But it stops there.
We arrived at 6:50 for our 7 p.m. reservation, only for the hostess to have to search for a table. The one she found was not part of the regular restaurant but at the edge of what I would term the overflow section. The bread that was served before our meal was tasteless and totally lacking in salt. The olive oil for dipping the bread was bitter.
The tagliatelle with Bolognese sauce—touted as containing the traditional ground beef, pork, tomatoes and cream, was dry when incorporated with the pasta, not creamy and saucy as you would expect. And if there was a protein of any kind in the sauce it pretty much evaporated into thin air. The manager offered to replace my dish with another, but we settled instead for a small bowl of sauce. When the extra sauce arrived and I combined it with the pasta in the bowl, the dish I was expecting came to fruition.
The ravioli was a very loose, modern interpretation of the classic. Described as Pork, Leek and Cheese Ravioli accompanied by fig and fennel slaw with juniper & cranberry sauce, my husband equated it to a dry biscuit. The sauce was a smear of paste atop the piece of slate used as a plate.
To add insult to injury, after washing my hands in the lady’s room, there were no towels or hand dryer to use to dry my hands. Every single container for towels was empty.
What I saw last night was a restaurant and hotel that was not paying attention.
Extremely disappointed in everything. Expected much better for a restaurant in a Westin hotel. We had the spaghetti and the taste was unremarkable.
The staff and food were excellent! We did make a special request which wasn’t honored even though the restaurant wasn’t crowded, which was disappointing.
Solidly okay place and food.
Food was great, service was good as soon as we were seated but the setup was a little awkward. You walk into the restaurant through the bar, the hostess table is midway back and was unmanned when we arrived.
We stood there for about 10 minutes before we gave up and asked the bartender to track someone down. If we hadn't had a reservation we would have assumed that the place wasn't open for dinner.
Great service and gluten free options were plentiful
Delicious, creative food. We stayed at the Westin for an event in San Antonio and this was the perfect dinner. We went back again for dessert!
I always love coming to Zocca to celebrate special days and just to come and enjoy the always amazing and delicious food. There are favorite classic Italian dishes as well as more flavor filled creative dishes that you won't want to share with anyone else. The desserts are to die for! Every time I come in, there is always something new and delicious to enjoy and the staff always make you feel warm and welcome.
Food and service was just average. Okay, but for the price, we found far better Italian fare in the San Antonio downtown/Riverwalk area.
GREAT gluten free options!!
Loved our waiter very nice meh was a little older man Latino very very helpful will go back because of him
Food is fine and service is friendly.
I was disappointed. Several of the reviews had mentioned how good the food was; however, the quality of the food did not match up to the reviews. The service was very good and the wait staff and hotel staff were very nice. Although the food wasn't bad, it was bland. I would expect this quality of food from Olive Garden or Carrabbas, but not from a place like Zocca. Most likely will not eat here again because there are too many great restaurants in the area. Why go somewhere that is "okay" when you can go somewhere that is fantastic.
The food was pretty good (pappardelle pasta), but the antipasto appetizer was delicious. I was most disappointed with the service. We had a reservation for two at 630pm on a Saturday. I was surprised to see that the restaurant wasn't very busy, and also that many staff members appeared to be milling about without any real purpose. We were next in line to be seated and I thought this would be done immediately. Instead, we stood right next to the manager while he talked on the phone while another staff member stood looking at him who finally left without seating us. Finally, we were seated and given water and menus. We then had to wait again for several minutes for someone to take our order. We flagged down the manager who happened to wander by and finally ended up with a great waiter.
I won't be back