Zizzi - St. Albans

3.8
108 Reviews
£25 and under
Italian

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About

Italian restaurant chain Zizzi opened the doors of its very first branch in London's Chiswick in 1999. Now there are over 100 branches, all decorated in an appealing contemporary style. Wood-fired ovens, open kitchens and modern interior design with locally influenced art features make for a vibrant atmosphere. As for the food, they serve up a variety of traditional Italian dishes including all the usual suspects: salads, antipasti, pasta, pizza, calzone, risotto as well as fish and meat mains and desserts. What Zizzi really pride themselves on is sourcing good quality ingredients; salads are dressed with white balsamic vinegar from Modena, for example, and offer Goddess Olives, a variety known for their firm flesh and nutty flavour. The modestly priced wine list is dominated by Italian wines, starting at £13.45 for a Montepulciano d'Abruzzo. Situated in the heart of the renowned market town, the St Albans branch of Zizzi has become a firm favourite with locals, and offers al fresco d
What 108 people are sayingWrite a review
Overall ratings and reviews
3.8based on all time ratings
3.9
food
3.8
service
3.7
ambience
3.8
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
OpenTable Diner
Perthshire
1 review
Dined on December 21, 2019
Overall2food4service1ambience3

Whilst food was good, the service really our experience down. We turned up and they didn’t have our booking and the server blamed it on cy technology. It took a long time to order and we weren’t offered another drink or pudding. Instead, we were told to settle the bill as they were closing. My friend had a voucher and had checked the Ts&Cs but this obviously wasn’t good enough and they processed to squat down at our table and scroll through the terms for themselves. My friend was insulted. Shame about the experience, wouldn’t recommend.

K
vipKath61
London
86 reviews
Dined on October 31, 2019
Overall5food5service5ambience5

We had a superb meal at Zizzis St Albans. Really loved the rusticate pizzas we had very authentic

OT
OpenTable Diner
Hertfordshire
5 reviews
Dined on October 5, 2019
Overall4food5service4ambience4

Really good pizza and great atmosphere

LC
LoisCook
Hertfordshire
7 reviews
Dined on August 28, 2019
Overall3food4service3ambience3

Bit noisy and slow service . Also even though I said we were using Meerkat Meals when we booked AND when we arrived, they tried to charge full price.
Usual good food mostly made up for it.

OT
OpenTable Diner
Bristol
2 reviews
Dined on August 10, 2019
Overall1food1service2ambience2

Really bad service, food was unseasoned and very poor.

BB
vipBBBB
London
74 reviews
Dined on July 1, 2019
Overall4food4service4ambience4

Always great service and tasty food. Sometimes a bit noisy.

K
vipKath61
London
86 reviews
Dined on March 9, 2019
Overall4food4service4ambience3

We had an enjoyable meal. Shared starters of wild boar and garlic bread which were superb. Only downside was that it was a bit noisy but it was a Saturday night.

S
Spindles
London
18 reviews
Dined on February 7, 2019
Overall3food3service3ambience3

Pleasant mid week pizza

OT
OpenTable Diner
Hertfordshire
2 reviews
Dined on January 26, 2019
Overall5food5service5ambience5

Fantastic service, food and drinks. Definitely recommend going. And definitely recommend the cocktail Twisted Rossini

AS
AnnS
Hertfordshire
3 reviews
Dined on December 29, 2018
Overall3food2service2ambience3

Firstly they didn't have my booking. After ordering the starter came quickly and was good, however, the main course took over half an hour the table wasn't cleared of the starter until the main came. The main came and the pizza was burnt and we did not have any cutlery to eat it with as the waiter did not replace the ones he took away we couldn't find a waiter to complain about the pizza. Overall the experience of this restaurant was not good.

D
Diana
London
36 reviews
Dined on December 16, 2018
Overall4food4service4ambience4

Been to Zizzi's many times before and you always know what you will get.
Good friendly service, nice food and good if you are with a young family.
They were very busy when we went as it was close to Christmas but the service was still quick and food came promptly. Children's menu is a good size.

CJ
CJBS
Hertfordshire
42 reviews
Dined on December 16, 2018
Overall3food4service3ambience3

Food was OK, service friendly but a bit slow and they wouldn't accept tesco vouchers that we had brought, apparently valid until yesterday and again in 2019, was not clear when booked so disappointed to be paying cash

BB
vipBBBB
London
74 reviews
Dined on November 18, 2018
Overall3food4service4ambience3

Great food, only down point is the place attracts families with noisy children

OT
OpenTable Diner
Hertfordshire
1 review
Dined on November 16, 2018
Overall3food5service1ambience5

Great food and ambiance unfortunately let down by really poor customer service.... has to keep going up to am to order, collect plates ask for cutlery etc.... such a shame

OT
OpenTable Diner
Hertfordshire
2 reviews
Dined on October 13, 2018
Overall4food5service5ambience5

Lovely service, tasty food. Good value for money

BB
vipBBBB
London
74 reviews
Dined on October 7, 2018
Overall4food4service4ambience4

Zizzis always has a great choice of tasty food, can be a bit noisy at times though

BB
vipBBBB
London
74 reviews
Dined on September 2, 2018
Overall4food4service4ambience4

Zizzi is one of my favourite chains. Always great food for a great price

BB
vipBBBB
London
74 reviews
Dined on August 26, 2018
Overall4food4service4ambience4

Zizzi never disappoints. Always good service and tasty food

G
Gate15
Hertfordshire
7 reviews
Dined on June 17, 2018
Overall3food4service4ambience3

Claimed to have no record of my opentable booking and showed no interest in the e mail confirmation🙄
Still they found us a table in the end . Food was ok... service slow but friendly

SG
SarahG
London
1 review
Dined on March 16, 2018
Overall4food4service5ambience5

The restaurant has been redecorate since I last visited and it looks really great. I have always felt that the service has been good but I noticed the staff were particularly attentive this time. All the courses appeared freshly prepared and well presented. My salad with chicken tasted as if it had just been assembled to order rather than prepared in advance and left in the refrigerator to chill. Good casual dining experience.

S
Snorbens
London
1 review
Dined on March 11, 2018
Overall2food2service1ambience1

A Mother's Day booking gone very wrong. We were attended to very slowly, the drinks were wrong, the fish was raw, drinks weren't replenished. Complaints were handled as though we were wrong. I never review restaurants good or bad, but this was beyond the pale. We used to go here fairly regularly - once every 2 months. But it's very different now - upon enquiry, new manager apparently. We got a healthy chunk taken off the bill without asking, so at least it was acknowledged.

m
mrandmrsk
Hertfordshire
3 reviews
Dined on January 28, 2018
Overall4food5service5ambience4

All great, recently renovated premises. Easy find, kids welcome, reasonably priced

HT
HatTipNick
Hertfordshire
1 review
Dined on January 7, 2018
Overall2food4service4ambience3

Been here loads of times. Unfortunately, this was the last sitting before a two week refurb. This meant the kitchen was partially closed down, and hence nothing on the menu that needed frying was available.

This wiped out about 1/4 of the menu, and most of what we'd planned to eat! Not sure this is OpenTable's fault but it would have been good to have some kind of notice of this BEFORE we'd booked.

T
Tookey
Brighton
6 reviews
Dined on December 16, 2017
Overall4food5service3ambience5

It started badly with being ignored as it was very busy and no one took our order. However once the food arrived it was all good. the food was delicious and the children's portions were a perfect size.

D
Dragonson
London
24 reviews
Dined on August 26, 2017
Overall4food4service4ambience4

The restaurant main seating area was very busy as it was school holidays but sitting outside was available which was a bonus! Food was tasty and served quickly. It was a pleasant experience.

OT
OpenTable Diner
Hertfordshire
5 reviews
Dined on August 12, 2017
Overall4food4service4ambience4

Always good food and nice place to spend and evening with family

D
vipDiner
London
8 reviews
Dined on June 24, 2017
Overall1food1service1ambience1

Awful. App hadn't booked the table at all. Second time this has happened at zizzi St Albans

h
hendy
London
1 review
Dined on April 16, 2017
Overall5food5service5ambience4

Food was very nice and excellent value. Vibrant atmosphere and the staff were very accommodating of our 4 young children in the party.

G
Gourmet
London
23 reviews
Dined on March 25, 2017
Overall4food4service4ambience3

Very pleasant restaurant, same format as with all Zizzi's. The restaurant was very busy but the service was quick, and the server very attentive to make sure that everything was OK.

The only point that lets this location down is the poor decor, with paint peeling off the walls, and other stains on the walls. Not very conducive to the overall experience.

OT
OpenTable Diner
London
1 review
Dined on January 7, 2017
Overall4food4service4ambience4

We went here for lunch before the panto, the waiting staff were great and served us quickly and dealt with the children's food first, which always helps with hungry little people. Food was lovely too. It was packed but still ran well. Very nice meal.

OT
OpenTable Diner
London
1 review
Dined on December 30, 2016
Overall1food1service1ambience3

Unfortunately there was a large party going on when we arrived, they couldn't find our booking and then left us at the table for ages. I had to go and request some service and a child's menu. My skinny pizza was awful, the "slaw" was just some limp rocket. The pizza was basically a base with 5 prawns on it, no sauce or flavour, just all dry and horrible. The starter with carrot sticks was so dry it was inedible. The service did get better once we had complained, although our water glasses were not refiled. I am sure my coffee was not decaffinated as I had requested as it kept me awake. I will not be going back and our party of 7 will not either.

LM
vipLMRis
London
3 reviews
Dined on December 27, 2016
Overall1food1service1ambience1

They didn't have the booking! They made us feel
Awful whilst we waiting for them to arrange a table and it was subtly suggested more than once we should go as they couldn't fit us! I should them my booking on OpenTable app and they blamed you guys despite the booking over a week old there was only one toilet to service the whole restaurant the proper toilets weren't working

OT
OpenTable Diner
Manchester
1 review
Dined on December 23, 2016
Overall4food4service5ambience4

I brought my grandchildren to the restaurant after watching the Pantomime and it added to a really lovely occasion. Considering the time of year the service was excellent and attentive. Our waiter went out of his way to attend to the children which I really appreciated.

SK
SharonK
Hertfordshire
1 review
Dined on December 17, 2016
Overall5food5service5ambience5

Thanks Zizzi's we had a great night food was delicious

OT
OpenTable Diner
Hertfordshire
1 review
Dined on October 15, 2016
Overall4food4service4ambience4

Booked for my partners birthday for a large group of friends and family had to alter the seating twice but they were very helpful with this.
On the night the service was excellent and the food very good. We all enjoyed it and at the end they brought in the birthday candle so we could all sing happy birthday!!

l
vipleslie
London
207 reviews
Dined on July 13, 2016
Overall2food2service3ambience3

Family meal staff friendly food very average to be honest

GB
GlennB
Hertfordshire
1 review
Dined on July 9, 2016
Overall3food2service3ambience3

Extremely busy , service was very good , food was ok but nothing exceptional . Seated near the till and service area which I wasn't keen on and should have moved which was my mistake !
Not sure that I would rush back but it is a very popular restaurant so best to pre book .

j
janetj
Hertfordshire
2 reviews
Dined on July 6, 2016
Overall3food3service3ambience3

Very reasonable food. Service was a bit variable, as our waiter was trying to deal with customers coming in, as well as dealing with diners needs. Seperate roles would be better as I have seen in other chains.

BB
vipBBBB
London
74 reviews
Dined on April 24, 2016
Overall4food4service4ambience4

This restaurant delivers time after time. It is one of the, if not the best ,chains specialising in Mediterranean food

M
Mazz
London
3 reviews
Dined on December 21, 2015
Overall4food3service4ambience3

Went here as a group for a Christmas get together. Got to our table promptly and drinks orders were taken as soon as we sat down. The waiter was friendly and nice to the 4 children we had with us. Found was standard although I was disappointed they didn't have the specials starter.

FAQs

Zizzi - St. Albans does offer delivery in partnership with Deliveroo, Just Eat and Uber Eats.

Zizzi - St. Albans is rated 3.8 stars by 108 OpenTable diners.