Zizzi - Bluewater

3.8
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38 Reviews
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£25 and under
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Italian
Italian restaurant chain Zizzi opened the doors of its very first branch in London's Chiswick in 1999. Now there are over 100 branches, all decorated in an appealing contemporary style. Wood-fired ovens, open kitchens and modern interior design with locally influenced art features make for a vibrant atmosphere. As for the food, they serve up a variety of traditional Italian dishes including all the usual suspects: salads, antipasti, pasta, pizza, calzone, risotto as well as fish and meat mains and desserts. What Zizzi really pride themselves on is sourcing good quality ingredients; salads are dressed with white balsamic vinegar from Modena, for example, and offer Goddess Olives, a variety known for their firm flesh and nutty flavour. The modestly priced wine list is dominated by Italian wines, starting at £13.45 for a Montepulciano d'Abruzzo. The Bluewater branch is located in the large Kent shopping centre (though they have al fresco seating too) and, in addition to the regular menu,
What 38 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on all time ratings
3.9
food
3.8
service
3.5
ambience
3.8
value
Noise · Moderate
67% of people would recommend it to a friend
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OT
London
2 reviews
Dined on December 31, 2018
Overall3food5service4ambience2

Arrived and they had no record of booking via open table, when I showed confirmation I was told that there were several booking pathways they used and sometimes was difficult to check them all - but that they could accommodate us anyway. Service was lovely, food was lovely (as always) but we were placed next to a large, very noisy group - we weren’t able to hear each other (we were a group of 4) so ate our meals in silence and left as soon as we had finished.

FC
1 review
Dined on December 1, 2018
Overall4food4service1ambience3

The lady at front of house had a terrible attitude. Previous to booking through opentable I asked in person if I could book a table for, NO, NO bookings. I couldn’t even finish my sentence before she rudely shut me down.

So I hopped on to Opentable where I could indeed book. I received my notification via email and turned up for my booking 1.5 hours after booking through the app.

I was greeted again by the same terrible service by the same terrible woman. Rolling her eyes and saying no I have no booking. You are too early. We do not have it on our system. You will have to come back in 15 minutes.

Incidentally the table we were eventually sat down at was free when we arrived for our assigned booking as I had saw it empty through the window when we turned up for our scheduled booking.

A terrible start to what was otherwise a nice meal with tasty food and a fabulous dessert.

CD
1 review
Dined on May 26, 2018
Overall3food3service3ambience3

I was running late & when my friends arrived the lady they spoke to said there was no reservation under my name

OT
Kent
4 reviews
Dined on September 17, 2017
Overall4food4service5ambience4

Outstanding waitress who look after our every need. Food was lovely with great atmosphere and a really lovely Sunday evening out.

A
Las Vegas
12 reviews
Dined on September 9, 2017
Overall5food5service5ambience5

Isabella the manager really cares about her customers and provides a warm welcome. Our waitress Parwiza was amazing and very knowledgeable of the menu, nothing was too much trouble. The food was excellent too.

N
Kent
32 reviews
Dined on January 28, 2013
Overall4food4service4ambience3

Food was good, service was excellent

E
London
29 reviews
Dined on November 29, 2012
Overall2food2service2ambience1

Loud noise
Food can be better cooked
Service not coping at peak times

r
London
16 reviews
Dined on November 29, 2012
Overall3food3service3ambience3

I have eaten here quite a few times, menu is good, ample potions, and in the summer has a good position overlooking a steam dining al fresco. Would recommend

C
London
88 reviews
Dined on November 24, 2012
Overall2food2service4ambience3

Zizzi at Bluewater is rather good value if you are in the shopping mall.
Not worth driving there especially, but you could do a lot worse if stuck for a bite to eat.
Their fish is surprisingly decent.
Tried their calamari rings and they were tender and tasty. Their chilli prawns were also good. Seabass al cartoccio good but could be improved. Far too much seasoning for such a delicate fish (lemon wedges, tomatoes, oregano...). Simple is best, guys.
I cannot comment on pizza and pasta, but it seemed to be the most popular choice with other diners.
Service was truly switched on: speedy and cheerful.
Only concerns: so noisy you can't hear yourself talk &...watch that child! Lots of them.

E
London
29 reviews
Dined on November 14, 2012
Overall3food3service3ambience1

You could not hear the person sitting next to you.

F
Kent
3 reviews
Dined on September 28, 2012
Overall4food3service4ambience2

Had 7 adults and 1 child at a long table, service good and food yummy, but lots of background noise made it very difficult to hear anyone not right next to me at the table. Good place for a quick bite and good range of options on the menu, but not great for intimate romantic dinners

DW
Kent
5 reviews
Dined on April 10, 2012
Overall4food4service4ambience4

Zizzi - Bluewater/Greenhithe

Food and service excellent. No fuss lunch. Perfect for when on a days shopping trip.

Would recommend as there is something for everyone on the menu

a
Kent
57 reviews
Dined on April 3, 2012
Overall4food4service5ambience4

As ever great quality and value.

OT
London
4 reviews
Dined on April 2, 2012
Overall4food4service4ambience4

the food is always dependable in zizzi. the key is to combine it with an offer to make ot good value

OT
Kent
22 reviews
Dined on April 1, 2012
Overall2food3service3ambience2

Good friendly service. Large choice of pizzas but not a big selection of pasta anymore. This is a very noisey environment and is not ideal for a quite meal or to go with children who can't cope with noisy environments.

A
London
2 reviews
Dined on March 1, 2012
Overall4food4service4ambience4

Zizzi's Bluewater: Nice meal, pleasant atmosphere, nice staff. Not bad, but not extraordinary.

a
Kent
57 reviews
Dined on February 16, 2012
Overall4food4service4ambience4

Fresh food in a good loaction. Can't beat the pizzas!

OT
London
10 reviews
Dined on January 29, 2012
Overall3food3service3ambience3

Zizzi Bluewater Greenhithe. Used 02's offer of free doughsticks & 2 glasses of prosecco on arrival. Main course of chicken and mushroom risotto was hot but was nothing special. Lasagne ditto. Panettone bread and butter pud delicious.

OT
London
4 reviews
Dined on January 26, 2012
Overall3food2service3ambience3

very average food . plates cold so it made the food cold. service good.

a
Kent
57 reviews
Dined on January 19, 2012
Overall4food4service4ambience4

Great value for money.

a
Kent
57 reviews
Dined on November 29, 2011
Overall5food5service5ambience4

Great value for money. Will be back soon.

OT
London
10 reviews
Dined on October 6, 2011
Overall5food5service5ambience5

Zizzi is THE place to eat at Bluewater to experience a really lively and buzzy atmosphere, with friendly staff who were very accommodating of our seating requests and patient beyond call with our meal orders. Good value for money with delicious italian food and the rustic pizza followed by the amaretti cheesecake is a definite recommendation. Would definitely recommend for couples, groups and families. There was even lights dimmed and happy birthday sung to a party! Wonderful!

OT
London
9 reviews
Dined on August 30, 2011
Overall3food4service4ambience1

Zizzi - Greenhithe
I visited here with a friend on a Tuesday evening, it was extremely busy and very noisy, service was ok but it was hard for our waiter to hear our order

E
Kent
20 reviews
Dined on August 2, 2011
Overall5food5service5ambience5

Zizzi Bluewater Greenhithe the meal was very nice I think they over did it with the cucumber the prawns were perfect and the chocolate grissini was lovely.The waiter James was very good at his job

L
London
9 reviews
Dined on July 6, 2011
Overall5food5service5ambience5

Once again food and service was exellent and great value for money.
Very lively place, great for groups, not for a quiet meal.
Enjoyed a full meal from starters to desserts, really great.

OT
London
2 reviews
Dined on June 26, 2011
Overall4food5service2ambience4

Visited Zizzis Bluewater, as a group of 12, The location lovely overlooking the lakes. Food was delicious. Service was fast but we felt a bit rushed and as they were including a 12.5% service charge I think a smile wouldn't have hurt. Still great night out, reasonable prices and lovely food.

NB
London
6 reviews
Dined on June 22, 2011
Overall5food5service5ambience4

A lively and fresh restaurant with excellent service, very tasty food and wine and a real buzz about it - but just about right so you can also hear yourself talk.

L
London
9 reviews
Dined on June 20, 2011
Overall5food5service5ambience5

food was great, will definitely go back. Waitresses were very attentive, despite being a busy resturant and having many tables to cover

OT
Kent
15 reviews
Dined on June 16, 2011
Overall3food3service3ambience2

very busy resturant at lunch time- even though i booked a week in advance and specified a booth as it was my friends birthday, we may as well have just turned up on the day as we were just given a little table - starter was very nice - but the lamb shank had far to much herbs crusted on the outside it really spoilt the flavor of the lamb. the up sell is pretty strong even though i got veg and potatoes with my meal. the waitress was telling me it was only small and i would need extra sides!!!

OT
London
10 reviews
Dined on June 9, 2011
Overall5food4service5ambience5

Went here for a work party- we were well looked after, food was good, attentive service and great ambience

f
Kent
9 reviews
Dined on May 26, 2011
Overall4food3service5ambience4

Great atmosphere, food good but service by Mary was excellent!

OT
Kent
22 reviews
Dined on May 17, 2011
Overall4food4service4ambience3

Tables are a bit squashed togehter so you don't have much privacy.
Always very busy, but staff are attentive and give a quick service.

OT
London
10 reviews
Dined on April 20, 2011
Overall4food4service4ambience4

Good food, ambience and service.
Can't go wrong

m
Kent
56 reviews
Dined on March 6, 2011
Overall4food4service4ambience4

Zizzi's at Bluewater is as reliable as you would expect from this chain. Being at Bluewater, there's a lot of passing trade and it was busy at 5pm on a SUnday afternoon! My wife had the RISOTTO DI PESCE, I had the CHITARRA ALLA PESCATORA. Both were good, though I thought mine could have had bit more seafood (compared to the risotto). Service was fine and food came out in good time. Will come again.

OT
London
9 reviews
Dined on February 17, 2011
Overall5food5service5ambience5

Zizzi at Bluewater is a great restaurant for this chain

OT
London
16 reviews
Dined on November 25, 2010
Overall4food4service4ambience3

Zizzi at Bluewater was very nice. It's busy and noisy but the food is good and satisfied our large male family members.

k
London
2 reviews
Dined on November 22, 2010
Overall4food4service4ambience3

Very good deal the pasta was delicious

d
London
5 reviews
Dined on November 17, 2010
Overall4food4service2ambience4

On arrival at zizzi's bluewater for a 7.30pm booking I was told that our table had been re let because I should have been there at 7pm after providing the evidence I was still told that according to them I should have been there for 7pm after this embarrassing start the food turned out pretty good