Zen Sushi Bistro
Very good sushi, very good service, would definitely recommend if you haven’t been there
I don't want even discuss it! Service was terrible.
Grabbed a nice dinner on our way home from the airport - enjoyed the food and would come back again.
Good little neighborhood Sushi spot for Millbrae and close to SFO>
Nice place, very very fresh and good food.
Our current favorite local Japanese food restaurant. Always seem to get prompt courteous service. We mainly order full dinners, which have all have been very good. We like this a lot better than newer places where it seems everything is a la carte, including rice (I guess we're a bit traditionalist). Likewise, the Nigiri and rolls we've tried have all been good. Overall, a pretty dependable local restaurant for us. For comparison, it's not quite the same quality and ambiance as the original Osho that was about a mile south (closed a few years ago), but still pretty good.
Always a great place to have sushi & appetizers!
Food is mediocre. Rainbow roll - the fish cuts were to thin. Low value
I’ve been there many many times, lunch and dinner. Yesterday, I tried the lunch special which was a great value for $13. Left very satisfied and full.
The only complaint I have is the flies. They were very annoying and would suggest some kind of trap near the bathroom or behind The light valance.
Happy hour makes this place worth the price
Service and food quality has been pretty good and consistent the past several visits we've made here. We mainly order sashimi and specialty rolls. By far, the best sushi in Millbrae. Come early for quick seating, or make a reservation in advance.
Great for evening dinner. Fish selections always excellent. Varied menu. Tasty rolls and special offers or half price roll night is always a must!
Glad I discovered this restaurant. There is a wide variety of dishes available. There are specials for the day that you are there and happy hour is of great value. My party had gyoza, beef teriyaki, salad, miso soup, sushi, sashimi, fresh oysters, mussels, karaage, and they were all very tasty and fresh. That is a very good indication of excellent food throughout their menu. The service was superb. I really like the fact that the servers can serve all tables. One tip: make a reservation. It gets busy during the “dining” hours.
I didn't get my opentable pts credited by this restaurant afterwards. Not good practice!!!
A family happy hour, the food, staff and ambience were fantastic as usual. Our favorite spot!
I enjoyed the selection of sushi. I was interested in going to a place that served sushi fresh and had a good selection of sashimi. Zen Sushi has a nice selection that tops your average sushi joint, but its still not prepared with the care of the high end sushi restaurants. However, you also don't pay the 150 or 200 that it costs to have that kind of service. The servers were quick and helpful, bringing everything out as it was made. I ordered several items throughout the meal and they were very accommodating. I don't have a lot of experience with sushi restaurants, but I'd say these prices were medium. The specialty Maki rolls were between 14 and 18 dollars, and the Nigiri was 6-8 dollars for two pieces. Again, the meat was fresh and seemed to be high quality. I would go again, and I would recommend it. Its a full 10 minutes from the San Francisco Airport, which made it a nice last stop before leaving the city.
$8 roll is good. But if quality is the same, then the roll is not worth menu price.
The service was Great! We enjoyed our stay.
We had an amazing time at Zen Sushi. Our waitress was perfect! She picked up on our humor and vibe right away and made us laugh several times. The food was excellent! I would highly recommend going here with a small group of friends.
We have been here over the past 4 years many times and the food is always fresh and yummy. Good value for money and nice folks. I would always have this as our go-to place when hungry.
Our go to favorite local restaurant. Very consistent overall.
Very disappointed. Service was so bad. we have to get their attention many times. Bad attitude l never ever go back or Recomended this place again
Very poor experience with the waitstaff. Very little attention paid to our table. Ordered items were forgotten (it was my bday and they forgot my ramen - had to reorder). Out there of six menu items for dessert, only 2 were available.
Food was really good. Big menu. Nice atmosphere.
Prompt service - good food - fair pricing !
Terrible service. It took 15-20 to even get a server's attention to take our order. They never checked on us and forgot my cousin's salmon bento order! We asked them twice where the order was & each time they gave us a lame excuse "salmon takes longer to cook." That's BS because I ordered salmon too, so how did mine come out 30 minutes before my cousin's order? Shouldn't they have been made together? Never going back.
Zen Bistro is a small restaurant and so always packed during dinner, especially during Thursdays when they have their Rolls special. There were four of us but only three got their orders together. The server who brought the three items couldn't tell which roll was which. My order was still not ready after 45 minutes and my companions were already done eating. We had different servers as well...not one specific person assigned it seemed. When I followed up with one of them about my order, instead of being apologetic and helpful, she snapped back and said "Well, everybody's waiting." She was so curt! My order did not arrive until about an hour from the time we ordered. We have eaten at Zen a couple of times before but have never encountered such rude or curt wait staff, nor waited too long to get our order. The food is good but this time around, the service was really bad.
Excellent service and food selection!
We love this restaurant! Food is always very fresh and tasty!
I have been here several times with friends and colleagues. I always enjoy the atmosphere; the service is great, and the food is always spot on. Never disappointed.
I'll be back!
One of the best around for sushi and sashimi places, and lots of delicious rolls, too. A neighborhood gem. We go there frequently. They have specials everyday of the week, and in addition, we always find some new on the special menu that's delicious.
Have been going to Zen Bistro for many years. I love the sashimi and nigiri. They are very generous with the fish cuts and it is incredibly fresh.
Service is usually quite spotty, but this night the server was fantastic. The restaurant can get very crowded.
At the risk of sounding racially biased, I feel that the management tend to give preference to Chinese speaking customers. I saw this night a family complain to the manager that the wait was too long and magically they got a table. There was still a bunch of folks waiting. Also when the server was taking our order, that same table rudely interrupted her to ask for something.
I am Japanese and appreciate service as part of my dining. I hate rude customers. Please appreciate your servers and consider other customers. You are not the only person the world.
The sukiyaki was very very good and the rolls were priced perfect considering that it was happy hour Thursday ($8 rolls).
Reserving a table on Open Table let us ahead of the queue. It pays to reserve online.
Great deals on their happy hour menu. The kids loved the $5 California roll. Food quality is very consistent and enjoyable.
Sushi was great. Very helpful advice from server regarding sake. Restaurant was busy and wait staff seemed a bit overwhelmed. But the quality is so good, we will return.
Lots of good and different options. Try the sake flight! Had a sake I'd never think to order and liked it.
So disappointed this visit to Zen Bistro, service still good, politeness and efficiency from waiters and waitresses good.. but the food has gone way way downhill unfortunately. We ordered two of the combination sushi platters (because we felt one was not enough for 4) and got small portions of sashimi, not like the last time where the slices were large and fresh. This time they seared our sashimi! Even cooked a few pieces, if I wanted cooked fish I would have ordered cooked fish. I just wonder if they were hiding the freshness of the fish, maybe it was day old and they needed to hide the color. Have never received cooked sashimi in any high quality Japanese restaurant, especially if I ordered raw sashimi. Very disappointed! Not sure if I'll be back, it's very hit and miss at Zen, and consistency is a major factor.
Staff was excellent and the food was exceptional.
CUSTOMER SERVICE [Wait Staff] (Poor) »» A More Genuine "Welcome Greeting" Upon Arrival would have been appreciated .. AT LEAST offer Hot Tea or Water as soon as Customers were seated and not for them to feel neglected (after waiting about 15 minutes for beverage to be offered)..especially considering the fact that 18% "Gratuity Charge" would AUTOMATICALLY be added to the bill for 8 or more people (which was not an issue if service was adequately provided) .. Wait Staff should have a bit more knowledge of the food if there were inquiries from Customers about certain items .. Acknowledge the Birthday Recipient (perhaps a single scoop of ice cream with a candle at the end of dinner would have been a nice gesture) when it had been noted on the Open Table Reservation that the party was there for a "Birthday Event" >> These are just some of the basic gestures to be expected at such an establishment that has been around since 2008.
FOOD & PRESENTATION (Fair) »» There were a few items that appeared somewhat disappointing as far as quality was concerned.
OVERALL EXPERIENCE »» We certainly hope that the Owner/Manager/Staff will take note of this for possible future visits. Thank You.
Have been here many times. We keep coming back because the fish is very fresh and the sushi chef is terrific. This visit the food was again good, but it was the worst service ever by the wait staff. Tardy, inattentive, disingenuous, forgetful. We would have ordered more but we just needed to get out of there. Service has never been their strong point, but this was pathetic. So much for omotenashi.
There are many Japanese / sushi restaurants in the Bay area and this one was nothing special. The food was average and the restaurant staff was uninviting. Not worthy of its high ratings on open table.