The manager should be fired. A small crowd cripples this place. Tables are not cleared to turn them over. The kitchen gets backed up up with less than half the tables filled. The bar takes 15 minutes to get a drink. Poorly ran all the way around.
Went in before a movie on Christmas. Waitress didn’t come to the table for 20 minutes to take our order and that was only after she was flagged down. Were out of gluten free pizza crust and the gluten free pasta dish we were offered instead wasn’t good. I understand it was a holiday so I’m trying to keep an open mind but severely under staffed for a busy movie night when other restaurants are closed.
Service was terrible. Waited at least 20 minutes to just get water when we got there. Food was very mediocre. Manager came over twice. Took forever to get our bill. The manager did comp half the bill, but that didn’t make up for the lousy service we received! Probably won’t be back.
The pizza is always good. But everything we also tried to order it was out of stock.
The restaurant was closed for business, I wish open table would have known. I don't know why there were open reservations for a closed business. can you update your website, and open table with this information, it was very irritating to show up to a closed doors.
Good thin crust pizza. Separate entrance from theater.
Great venue before or after the movie. Very fun environment for all who attend.
I had made this reservation in advance for 10 people on Open Table. When I arrived the hostess acted like she didn't know about the reservation. We were given a table and had terrible service. It took a long time to receive our meals and when they did arrive, only half of it was brought, and some was incorrect. The other half took an additional 15 min or so. Our waitress disappeared and the manager took over. It took quite a bit of time to get our checks/pay, etc. and some items were also charged incorrectly on the bill. We were late to the movie we had all come to see. The manager gave us free movie passes to make up for it, however was disappointed in the service we received.
Waitress was not prompt at all!! We were one of the only tables in the place and we were late for our movie!!!! She was very unorganized and not very good
It was a good option for a dinner & movie date.
The drinks were not great - wife got the wrong wine at first, but our waitress was helpful and poured a replacement herself to make sure she got the right type. I ordered a Fat Tire on tap (one of their promo specials), but it tasted like the tap was skunky.
Our waitress Stephanie took good care of us, but she was definitely slammed with new tables when we came in at 6:00. Not her fault, just worth giving yourself a few extra minutes if you have an early show.
The food was quite good - both the cheese curds appetizer and supreme pizza came out quickly and were hot and delicious. We love thin crust pizza, and Zaffiro's does it well. Given how busy they were with a rush of people right before the 7:00 movies, I was impressed.