Zaffiro's - New Berlin / Marcus Ridge Cinema
Due to higher than normal business volume, it is highly recommended that groups of 8 or more guests contact the restaurant directly to confirm availability.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Waitstaff wear masks
- Sick staff prohibited in the workplace
Pizza overpriced, $2.50 per topping and hardly any toppings on the super thin crust pizza. Not a lot of sauce used either. The cheese curds were good!
Either they are short staffed in the kitchen or server wise and maybe both but after waiting 10 minutes just to have someone come to our table, another 20 minutes to get our drinks and then food after 45 minutes, we had to scarf our food down in order to get to our movie on time. Disappointed in the bbq chicken pizza as there wasn't much chicken or cheese, just a whole lot of bbq sauce. We've normally had decent food and service so will chalk it up to a one off.
Arrived at restaurant, the hostess refused to honor our OpenTable reservation, showed her the confirmation email - she determined it was FAKE - Had to get a manager in order to be seated!
Really good thin crust pizza! Great service and timely.
Our waiter, Mateo, did an excellent job! This was our first visit back to Zaffiros in over a year and we felt safe the entire time. The food was great as always. This is a perfect spot to pop in before a movie.
This place is not what it used to be. They no longer offer the homemade chips, they are a pizza place with minimal Pizza offerings. They used to have an extensive menu with great options. Not so much anymore. Haven't been there in a while. Won't go back
You took our reservation even though you weren't open. Not good.
Food was tasty, but cold. Service was really good I would eat there again as long as they serve the food hot.
They were not open. Open table let me make the reservation anyway?An hour of my time wasted.
We were alarmed as there was NO ONE THERE . This is an awesome restaurant and prior to COVID it was very busy. Our waiter, CJ, was just so amazing--he made us feel very welcome and very safe. I can't thank you enough for having such a quality person working there
We had a Barbeque Chicken Pizza. It was great, with the signature crust we love, and a great barbeque sauce. Service was rapid, as we were going to see a movie after dinner. Our server was Matt, and he was incredible; friendly, quick to respond, and really seemed to enjoy what he was doing!
We'll certainly be back, and will ask for Matt, if he is available.
Zaffiro’s is consistently good. Love the thin crust pizza, and quick/friendly service.
Even knowing our movie time, food came out late. Also, overly salty. The pizza was good.
The pizza was delicious, and our server was personable. Kudos!
The service, food and atmosphere provided a nice New Year's Eve outing.
The theatre yes but not the food. Only a step above fast food and very pricey for that. Sauces are not homemade and it’s very noticeable. Pizza crust is too thin.
I was surprised our party of 7 was able to get a reservation for the opening night of Frozen 2! We had no trouble placing our order and getting served with plenty of time to eat and get to the movie on time. I will definitely be doing this again. It was so convenient, and added a "night out" feeling to a family movie night. Thank you!
The restaurant was out of two of the foods we ordered and it took way too long to get our food which were appetizers and soup. Waiter was nice enough but would not go there again. We were almost late for the movie. Only two other tables of patrons at the time.
I have heard the pizza is good, but the fettuccine Alfredo was gross. It was dry with only garlic. The service once we were seated was great. The hosting staff seemed inexperienced.
Our server was amazing! We heard that someone quit and didn't come in that day. This individual took on the task of helping multiple tables and did so with ease and precision. Didn't forget anyone's orders or follow up requests. They were really polite when I don't know that I would have taken that change with ease. Way to go, Zaffiro's!
Great place to come before or after a movie night. Pizza is very good as well as atmosphere
Our waitress paid us no attention. Didn’t bring food out together. Forgot someone’s soup and when we brought it to her attn she didn’t even apologize. The girl at the front desk was picking her nose and rolling it up YUCK. The wait staff was having conversations about not showering. So bizarre for a restaurant. Totally unprofessional.
This was the first time service was horrible. It was not that busy and we had to wait almost 45 minutes for our two burgers and cheese curds, leaving us less than 15 minutes to eat before our movie was starting. The waitress did not check on us at all and acted surprised when I asked why the food took so long, when it came time to pay the bill. She said the kitchen burnt a pizza and screwed up other orders. I think there was a lot of inexperienced employees working that day.
Food is good, but the pizza is great! I love the ultra thin crust ( good for carb counters). Service has been hit or miss at times but location is INSIDE Ridge Cinema so we still come here all the time. Overall i would recommend coming here!
The service and atmosphere was superb! !! Ther waiter was nice and very warm.
We love goin to Zaffiro's before a movie--the best part of our experience is ALWAYS the great employees. The food of course is yummy but the folks who work there are just lovely.
Terrible customer service!! Slow service!! ! Food was okay!!
Great service. The restaurant was half empty and they were saying that the kitchen was behind, I’m wondering if they need more staff.
We went for a birthday celebration and went solely for the "Big Z" aka the 4ft pizza. When we got there, we were told that they were out of the crust. There was a specific meal deal associated with the Big Z and while the restaurant still 'honored' that, it was a little underwhelming. It came with 4 drinks, 2 large pizzas and unlimited garlic bread. The tap beers were limited mostly down to domestics. We were also told by the hostess that the Big Z was equivalent to 3 large pizzas, not just 2. Lastly, our server was busy with a few tables while multiple employees sat at the front or near the bar. We got our food quick enough, but the drinks took a while and our server just seemed like he didn't want to be there. We have had better experiences previously but I dont know that I'm eager to go back any time soon.
This was my first visit here and I'll return if for nothing else but the gelato. The pizza was good, but my visit was very odd due to a crazy lady who talked to me the whole time from across the aisle. She claims that she wrote the opening scene for the remake of A Star is Born and "they" stole it from her. She had a lot of other crazy stories too and would not stop talking to me. The waiter did offer more than once to move me to a different table, but I feared it might set the crazy lady off and declined. I don't blame the restaurant for this lady at all, but it was too interesting not to share. Apparently she's a semi-regular, so you might just meet her if you dine here!
The pizza was overpriced and the crust was horrible… I would preferred to have a frozen pizza… I will only eat their pizza on the east side I will never order it at the cinema again!
We waited a very long time to get a waiter to take our order. They brought one drink at a time to our party??? Very weird type of service. I ordered a salad and never got it. The pizza is always very good but I was very disappointed in the service. The manager gave a very weak apology for me not receiving my salad an offered no perks like a free dessert for the messed up service.
The food was great, the atmosphere was great and the service was quick! We got to our movie in plenty of time. :)
Slowest service every time we go. Manager just standing by the bar talking while we waited at the table next to the bar 15 minutes for a waiter to come. He had one other table , it was not crowded at all when we went at 6pm.
Always underwhelming but this time they dropped my daughter's chicken tenders on the table. Not to worry! They scooped them right back. So done here.
Good mozzarella sticks! Pizza is inconsistent. Sometimes, it is too well done or not done enough. It doesn't always taste the same. During our recent visit, it was very good.
This was our first time and it won’t be our last!! Such attention to customers. Even tho they were obviously very short handed, we were made to feel like we were the only ones there. Our server was Jason who I don’t believe is usually a server. He was amazing and even said “make sure you come back to see me”. Seriously!!! We loved our experience!!!
Our order was wrong and we were billed wrong/extra for our drinks... examine your receipt!
Our server, Matt was outstanding, probably one of the best servers we've ever had
Zaffiro's - New Berlin / Marcus Ridge Cinema does offer delivery in partnership with Uber Eats. Zaffiro's - New Berlin / Marcus Ridge Cinema also offers takeout which you can order by calling the restaurant at (262) 797-8759.
Zaffiro's - New Berlin / Marcus Ridge Cinema is rated 4 stars by 190 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.