Made a reservation for 6:30 pm. Arrived at 6:30. The hostess immediately wrote my name down and said it’s going to be a while have a seat and I’ll come back and let you know how long. At 6:45 I noticed 2 seats at the end of the bar open. I walked over to the hostess and said there are 2 seats at the bar can we eat at the bar. Yes of course she said, great that you found a spot. We sat at the bar. To be told by the bartender these 2 seats are reserved. I said the hostess just said great for finding a seat at the bar go ahead and eat there. Well after a lengthy discussion they made room at the other end of the bar squeezing us next to the server station. Pizza was burnt and tasted like any pizza at the local bowling alley. My wife like the penne/vodka sauce. Which is why I gave this over booked every table packed not even close to 3 feet away let alone 6 feet rude hostess restaurant 1 star. If I could post negative stars I would. The hostess is the first personal experience the customer has. If your hostess is inexperienced and rude. That makes for a bad dining experience.

The BEST Italian restaurant we’ve ever been to. The food was delicious. The service was Outstanding! We will definitely be back. Thank you for such a wonderful experience!

Being with friends who lost a loved one.

Celebrated our Anniversary and my Husband’s Birthday at Zaza’s. He had the Walleye and I had the Grouper. Both were very good! Good service from our waitress! Will be back.

The whitefish was very good. The lasagne was quite average. The calamari appetizer was fresh and tasty. Server was attentive and pleasant.

Eggplant parm appetizer was tasty but a little too much salt. Chicken parm was a disappointment, it definitely wasn’t made in house from scratch. White fish dinner was the best thing out of the 3 we ordered.

Will be back

We were disappointed that ZaZa's was not limiting their capacity on 2/14. Had we know this we would not have made the reservations and will think twice about dining there as to there apparent greediness vs. theirs patron's safety.

Our dinner party were 3 people. The appetizers were amazing!!! 2 of us ordered fettuccine Alfredo both people said the sauce was rather bland. I ordered shrimp and lobster Diablo is was delish!!! The ambience was perfect. Our server was wonderful. This was our first time there the menu is very appetizing. We will be back because there was plenty we’d like to try. Also priced very very reasonable.

First time a t Za Za’s. We were seated in the bar area. A little noisy for a Valentine’s Dinner. Staff was very knowledgable about the menu and wine list and very helpful with pairing the wine with the entrees. Baked oysters with the light cream sauce were fantastic. Vitello Frances was very good. The Braciolle was very good but over cooked.
Dessert was the special heart shaped red velvet cake but was served too cold. The left over cake was much better the next day when at room temp. Stick to the main menu for desserts.

The food was good but we were seated in a heated tent which was about 57 degrees. It was very cold and unconfortable!!! We asked to be seated in the dining room and it was declined due to being full. Other peope were walking in and were seated there. I thought we had a reservation??? We should have been informed about being seated in a tent which made for a very uncomfortable dinner. Ate with coats on and froze!

Our hostess Austin did a fantastic job as did Nancy our server… We had a lot of laughs and the meal was very good

Delicious italian fare with great service and a warm and friendly environment. Great for a romantic evening, family dinner, catching up with friends! Love the scallops and braciole! Dessert is a slight miss but great wine list and overall wonderful experience everytime.

Great food great service..........

Always a great place to relax and dine

Poor service

Great night out. Whitefish delicious asparagus salad fresh and wonderful. ZaZa Cosmo fabulous

The food was not very good. It did not taste fresh

Food is excellent!

Great service, food and place. Recommend to family and friends.

Very nice service and great food. Highly recommend.

Great experience! Would come back. Everything tasted great and the ambiance was perfect

Outdoor dining (tent with fans) with good social distance. Food is always terrific and drinks are very well done. Enjoyable experience (always) for me and my family.

Our server was so rude he literally threw a temper tantrum at our table, never checked on our app or main entree. The hostess brought all of our food out to our table and we didn’t see him all night until we complained at the end. We asked for salt and pepper and he freaked out and threw his hands in the air and said we were just going to have to ask the governor. I get that there are Covid restrictions but we didn’t know their particular policy, he seriously yelled at us. We didn’t want to take our leftovers home because we were afraid he spit in them in the kitchen. It was absolutely awful. The food was good, and we felt safe (the rude server was not wearing his mask properly but everyone else was). The manager comped our cocktails (2), but I just left so disappointed. We have been coming here for like 15 years and have never had anything like this happen so I am hoping it was just an anomaly and they will get rid of this guy, it ruined our whole evening. It was hard to spend $100 on such a disappointing experience.

Such great food and service. One of the very best restaurants in the western suburbs!

Great food, great table, great waitress, however, they were stretched for staff. Not a secret there have been cutbacks with Covid however their restaurant is so good, people just keep coming! Staff wore masks the whole time and tables were social distanced.

Always great food and atmosphere Exceptional service We love to take new people to Zaza

Great service and delicious food!

We had a great time! Thank you!

Waited close to 2 hours for our entrees to be served. Yes, it was New Year's Eve, but waiting that long is unacceptable. We were close to walking out. We've dined there several times in the past and had good experiences. Not sure we'll return after that fiasco!!

This is an awesome spot. Great food and very personal service. Constant check up to make sure you’re enjoying your meal. Also the bus boys are always ready to refill your beverages. This place is a 10/10 and I would even say 15/10 as of right now with all the covid closings and restrictions.

The food was great! We sat on the patio, were warm, with distance between the tables. Music playing and could easily talk across the table.
Great experience.

Nancy was a wonderful server. Thank you for a special Christmas Eve dinner.

Food is always excellent and well priced. Overall service is great!

Always consistently great food and service.

The food and staff here are fantastic!! Their whitefish is amazing - my husband gets it almost every time we go. I have never had a bad meal here, the food is outstanding.

Friendly, knowledgeable staff.

Great meal, as usual, with friends!

Great menu with great service. Food has always been prepared perfectly. Go with an appetite because portions are generous!

Always great service and delicious food. They do a great job spacing tables and ventilating the restaurant.