Yauatcha City

4.3
2278 Reviews
£25 and under
Chinese
Yauatcha City opened in May 2015 in Broadgate Circle, just outside Liverpool Street Station. This is Yauatcha’s second UK location following the success of its award winning restaurant in Soho.


Yauatcha City is an all-day dim sum teahouse, where friends and family gather to catch up over a wide selection of dim sum, wok dishes, tea and cocktails. To complement the cuisine, the drinks menu comprises nearly 40 types of tea, as well as cocktails inspired by Chinese ingredients and a broad wine and Champagne list.


Yauatcha’s first standalone patisserie, Yauatcha Patisserie, is located just below the restaurant, where Chinese heritage and modern European cooking techniques have inspired the pastry team to create a range of unique macarons, petits gateaux and chocolates.
What 2278 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.1
service
4.2
ambience
3.8
value
Noise · Energetic
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
AK
AlexK
1 review
Dined 4 days ago
Overall1food1service1ambience1

Slow service

Was a lady next to us for pre wedding dinner with her friends they were so loud and on top of that waiters were going to chat there and making jokes and interacting with that table as they were not energetic enough
I guess it happened because they were ordering lot of drinks and bill would be higher but nobody told them to behave as also there were other customers.

Yauatcha City
Responded 12 hours ago

Dear AlexK, Thank you for taking the time to share your experience with us. I can assure you that the experience you had with service was not our standard. We have sent your feedback to our team and do hope you will visit us again in the future. Sincerely, Yauatcha City Management Team

Report
OT
vipOpenTable Diner
London
1 review
Dined 6 days ago
Overall4food4service4ambience3

Too noisy and packed all in one small space

Yauatcha City
Responded 12 hours ago

Dear Guest, Thank you for dining with us at Yauatcha City. We appreciate the feedback on our service standards. We take comments such as these very seriously, and you can rest assured they are being addressed. Thank you, and we do hope to have the pleasure of welcoming you back. Sincerely, Yauatcha City Management Team

Report
TB
TheydiaB
1 review
Dined on October 16, 2021
Overall4food5service3ambience5

My overall experience was great apart from the fact we waited a while to have our orders taken. The good and staff members were friendly and welcoming.

Yauatcha City
Responded 12 hours ago

Dear TheydiaB, Thank you for sharing your experience at Yauatcha City. We appreciate the feedback on our service standards. We take comments such as these very seriously, and you can rest assured they are being addressed. Thank you, and we do hope to have the pleasure of welcoming you back. Sincerely, Yauatcha City Management Team

Report
OT
OpenTable Diner
London
1 review
Dined on October 16, 2021
Overall3food3service3ambience3

Birthday dinner

Yauatcha City
Responded on October 19, 2021

Dear Guest, Thank you for dining with us at Yauatcha City. We do hope to have the opportunity to welcome you back. Best Regards, Yauatcha City Management

Report
JO
JOOLS13
London
8 reviews
Dined on October 15, 2021
Overall3food4service3ambience3

Lost it's magic since covid
Menus by scanning the app so you spend time looking at your phone
Service slow to begin with although it did improve
Very loud drunken group when we arrived but thankfully they left
Very expensive for the decline in service and quality
Discretionary service charge has been sneakily raised to 13.5% and automatically added to bill

Yauatcha City
Responded on October 19, 2021

Dear JOOLS13, We regret to hear that you weren’t happy with the service and the food. We take every comment seriously and have passed your notes along to the team. We do hope to have the opportunity to welcome you back. Sincerely, Yauatcha City Management

Report
G
Graham
London
13 reviews
Dined on October 14, 2021
Overall5food5service5ambience5

Great atmosphere outside, kept warm by the patio heaters. Great food as always and super staff.

Yauatcha City
Responded 12 hours ago

Dear Graham, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

Report
OT
OpenTable Diner
London
1 review
Dined on October 13, 2021
Overall2food5service2ambience1

I will not go back to Yauatcha. We want as a party of 6 for a birthday. Menu is super complicated, understanding and ordering took forever and was stressful. The waiter reported that it was stressful for them as well!
Poor service, staff interrupting, putting their arms pretty much in our faces to serve and take plates away. Clearly no waitressing training in line with the exclusive prices. The place is very noisy. The food was delicious but did not make up for the poor quality of our overall experience. Really disappointing for us, particularly given the high prices.

Yauatcha City
Responded on October 19, 2021

Dear Guest, It is disappointing to read that your dining experience did not live up your expectations and I must apologise for that. We have gone through the sequence of service with our waiters to address all service issues. As such, retraining has been performed in order to prevent future mishaps that unfortunately lead to your experience not being perfect. We do hope that the few concerns expressed will not deter you from visiting us again. Sincerely, Yauatcha City Management

Report
UK
vipUKfoodiefan
London
32 reviews
Dined on October 10, 2021
Overall5food5service5ambience4

Always a fantastic experience, quality food, good and attentive service and the best dim sum options available in London!

Yauatcha City
Responded 12 hours ago

Dear UKfoodiefan, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

Report
J
Jays
London
10 reviews
Dined on October 9, 2021
Overall5food5service3ambience4

Vegan menu was good

Yauatcha City
Responded 11 hours ago

Dear Jays, We take pride in customer satisfaction and making every guest to feel special. I am very delighted to hear you enjoyed our food and service. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

Report
OT
vipOpenTable Diner
London
1 review
Dined on October 9, 2021
Overall4food4service2ambience4

Food and atmosphere were great however service was ruined by one member of staff spilling sauce across the table and me. This is not an issue however she then did not return with anything to clean up with after I asked if I could have some tissues etc to clean up.

OT
OpenTable Diner
Birmingham
8 reviews
Dined on October 7, 2021
Overall4food5service4ambience3

Food was outstanding, however it took too long to arrive and they tried to charge us for extra beers that we hadn't ordered.

B
Benaround
London
4 reviews
Dined on October 6, 2021
Overall2food2service2ambience2

A shadow of its pre-Covid self. For some restaurants, the pandemic-induced down-time, was an opportunity to revisit their value proposition and re-emerge fresh and relevant. Clearly, that is not the case with Yauacha City. The signature steamed dim sum was mediocre at best, not to mention sloppy, with 6 pieces arriving glued together. We ordered the caviar Peking duck, only to be informed 10 minutes later this was not available. Instead, we were offered the plain-vanilla crispy duck, which, measured against taste, was genuinely subpar. Staff were uninterested, perhaps because they are operating in a vibeless business lounge of a room, where - understandably - tie-bearing professionals from the adjacent financial services firms make up the majority of Yauatcha City's clientele.

Yauatcha City
Responded 11 hours ago

Dear Benaround, Thank you for taking the time to share your experience with us. I can assure you that the experience you had with the food and service was not our standard. We have sent your feedback to our team and do hope you will visit us again in the future. Sincerely, Yauatcha City Management Team

Report
DN
DianaN
London
1 review
Dined on September 30, 2021
Overall3food4service2ambience4

they forgot our main dish and pretended as if we were wrong

Yauatcha City
Responded on October 5, 2021

Dear DianaN, Thank you for taking the time to share your experience with us. I can assure you that the experience you had with the service was not our standard. We have sent your feedback to our team and do hope you will visit us again in the future. Sincerely, Yauatcha City Management Team

Report
OT
vipOpenTable Diner
London
1 review
Dined on September 25, 2021
Overall1food1service2ambience3

Food is so expensive for what it is lol never again. And it was freeezing even sitting inside so the food went cold within 1 second.

A
Anna
Oxford
7 reviews
Dined on September 22, 2021
Overall4food4service4ambience4

Great vibe, great food.

Yauatcha City
Responded on September 28, 2021

Dear Guest, We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

Report
OT
OpenTable Diner
1 review
Dined on September 21, 2021
Overall2food5service1ambience2

I’ve been dining at Yauatcha (Soho and City) since 2011 and this was some of the worst service I’ve ever had. A manager did remove an item off the bill as well as the service charge after I offered my feedback. Apart from taking the food order and being given the bill, there was zero service from any of the team. No check backs, no offering of dessert etc, no water/tea/wine refills. A massive disappointment and very sad to see such poor service in Yauatcha. The saving grace was that the food was as excellent as it’s always been.

Yauatcha City
Responded on September 24, 2021

Dear Guest, Thank you for dining with us at Yauatcha City. We appreciate the feedback on our service standards. We take comments such as these very seriously, and you can rest assured they are being addressed. Thank you, and we do hope to have the pleasure of welcoming you back. Sincerely, Yauatcha City Management Team

Report
AG
AnnabelleG
London
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

Lovely food, quiet and relaxing ambience on the terrace and the staff very friendly and helpful

Yauatcha City
Responded on September 24, 2021

Dear AnnabelleG , We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

Report
KS
KayS
1 review
Dined on September 18, 2021
Overall1food1service1ambience1

Bland and very underwhelming. I expected better from the Hakkasan group

Yauatcha City
Responded on September 24, 2021

Dear KayS , Thank you for sharing your experience with us. We take great pride in our cuisine and source our ingredients from the best purveyors. We are constantly innovating and looking to provide an exceptional experience for our guests. We have made note of your comments, and have shared them with our management team. We do hope to have the opportunity to welcome you back. Best Regards, Yauatcha City Management Team

Report
KC
KabraCat
London
6 reviews
Dined on September 15, 2021
Overall3food4service2ambience3

Anniversary dinner
Food was good but the restaurant was understaffed and several of our dishes didn’t show up.

Yauatcha City
Responded on September 24, 2021

Dear KabraCat, Thank you for sharing your experience with us. We take great pride in our cuisine and source our ingredients from the best purveyors. We are constantly innovating and looking to provide an exceptional experience for our guests. We have made note of your comments, and have shared them with our management team. We do hope to have the opportunity to welcome you back. Best Regards, Yauatcha City Management Team

Report
DN
DamienN
1 review
Dined on September 14, 2021
Overall5food5service5ambience4

Amazing food!! Quite busy for a Tuesday evening but that didn’t really matter.
We will be back!

Yauatcha City
Responded on September 24, 2021

Dear DamienN , We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

Report
GA
vipGARY
London
30 reviews
Dined on September 12, 2021
Overall3food4service2ambience3

Although the restaurant was only half full, we had to wait for a long time to be served, and dishes were missed and had to be served in the wrong order.

The food is good but shame about the service.

Yauatcha City
Responded on September 24, 2021

Dear Gary, We appreciate your feedback. It’s great to hear that you loved the food, but we regret to hear that you weren’t happy with the service. We take every comment seriously and have passed your notes along to the team. We do hope to have the opportunity to welcome you back. Sincerely, Yauatcha City Management Team

Report
OT
OpenTable Diner
Nottingham
2 reviews
Dined on September 11, 2021
Overall4food4service4ambience4

Loved the ambience, the food and the service!

Yauatcha City
Responded on September 24, 2021

Dear Anonymous , We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

Report
V
Viraj
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

Great dining experience from start to finish. An amazing ambience. Extremely courteous staff who know how to make you feel special!
Already recommended to friends and will come back for more.

Yauatcha City
Responded on September 24, 2021

Dear Viraj , We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

Report
A
Aileen
1 review
Dined on September 11, 2021
Overall3food3service4ambience3

The food is salty, and they contain too much oil. I drunk a lot of water after the meal.

Yauatcha City
Responded on September 24, 2021

Dear Aileen, We appreciate your feedback.We regret to hear that you weren’t happy with the food. We take every comment seriously and have passed your notes along to the team. We do hope to have the opportunity to welcome you back. Sincerely, Yauatcha City Management Team

Report
1
10outof10
London
4 reviews
Dined on September 5, 2021
Overall4food4service1ambience5

The first time I experienced terrible service from a waiter at Yauatcha. Miserable, unfriendly and rude. Very surprised as Yauatcha’s standards are high.

J
Jessen
Hertfordshire
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

Lovely ambience and restaurant layout, very helpful and attentive staff, great quality food

AL
AnthonyL
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

The food is incredible, I recommend the Cheng Fun.

DP
DiogoP
London
1 review
Dined on September 4, 2021
Overall2food5service1ambience3

I thought the waiter was a bit presumptuous. Made a wild assumption (and wrong) about what I would like to drink and did not even apologise for it. I think it is really unpleasant to feel profiled or stereotyped - this is not a pub I would expect a little more refinement

Yauatcha City
Responded on September 5, 2021

Dear DiogoP, Thank you for dining with us at Yauatcha City. We appreciate the feedback on our service standards. We take comments such as these very seriously, and you can rest assured they are being addressed. Thank you, and we do hope to have the pleasure of welcoming you back. Sincerely, Yauatcha City Management Team

Report
N
Nickyp
1 review
Dined on September 3, 2021
Overall4food5service4ambience4

Great food, service was generally good but would have been better if they left a jug of water on our table rather than having to ask the waiter/ waitress to refill our very small water glasses every time we needed more. Apart from that, excellent experience

Yauatcha City
Responded on September 5, 2021

Dear Nickyp , We take pride in customer satisfaction and making every guest to feel special. We appreciate the feedback on our service standards. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you again at Yauatcha City. Kind regards, Yauatcha City Management

Report
OT
OpenTable Diner
London
1 review
Dined on September 3, 2021
Overall5food5service5ambience4

Lovely food, quick service

You must try the Wagyu Beef

Yauatcha City
Responded on September 5, 2021

Dear Nickyp , We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you again at Yauatcha City. Kind regards, Yauatcha City Management

Report
AS
AffaanS
London
2 reviews
Dined on September 2, 2021
Overall5food5service5ambience5

I really enjoyed the food and the staff were very polite and attentive.

Yauatcha City
Responded on September 5, 2021

Dear AffaanS , We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you again at Yauatcha City. Kind regards, Yauatcha City Management

Report
CJ
CharlieJ
1 review
Dined on September 1, 2021
Overall1food1service3ambience1

The food was awful. My soft shell crab was three pieces of crab sitting on a mound of fried almonds for show. The Wagu beef puffs looked and tasted like they were from Iceland (and I don't mean the country). The ribs are better in my local take-away.

I asked for a bottle of pinot grigiot...there was none. A n alternative Sancerre was recommended ( at over £70 a bottle). My bill for two was £199....a complete rip off.

Yauatcha City
Responded on September 5, 2021

Dear CharlieJ, Thank you for taking the time to share your experience with us. It is disappointing to read that your dining experience did not live up your expectations and I must apologise for that. We do hope that the few concerns expressed will not deter you from visiting us again. Best regards, Yauatcha City Management Team

Report
OT
OpenTable Diner
London
1 review
Dined on August 31, 2021
Overall4food5service3ambience5

Would give it 5 stars but they ran out of dessert by the end and didn’t tell me about it when I was ordering food

Yauatcha City
Responded on September 5, 2021

Dear Anonymous, Thank you for sharing your experience with us. We take great pride in our cuisine and source our ingredients from the best purveyors. We are constantly innovating and looking to provide an exceptional experience for our guests. We have made note of your comments, and have shared them with our management team. We do hope to have the opportunity to welcome you back. Best Regards, Yauatcha City Management Team

Report
OT
vipOpenTable Diner
Newcastle
1 review
Dined on August 28, 2021
Overall1food4service1ambience1

I was really disappointed by the service

S
Shelly
London
2 reviews
Dined on August 27, 2021
Overall1food3service1ambience5

The service is really bad

SN
SarahNaib
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

Amazing service, chilled environment, mixed groups of ppl - overall I would recommend to everyone.

Yauatcha City
Responded on August 28, 2021

Dear SarahNaib , We take pride in customer satisfaction and making every guest to feel special. On behalf of myself and the entire Yauatcha City team we would like to thank you for your feedback. We look forward to seeing you soon at Yauatcha City. Kind regards, Yauatcha City Management

Report
AL
AnnaL
London
4 reviews