Loved the resort itself very nice, all the staff was amazing.
Food was a let down my steak was tough and vegetables were bland. My husband had prime rib ate one small piece and did not want more because it lacked flavor (he usually has a king cut and cleans his plate).
Server had to many tabled so we waited a long time. She was very pleasant and polite just had to many tables.
We will come back we loved the villa and the property just may not be dining at resort.
Nice place very elegant seems like it's more for adults the buffet was good they could have had french toast they only had pancakes the service was okay but not from our waitress she was okay but not very attentive
The hallibut On the menu was excellent
Very good wine menu too
Great buffet. Lots of choices and not too pricey... drinks are included which is great. Would come back next time I’m in the area. They don’t rush you either although the restaurant was not full might be different in summer.
It was great! The team was outstanding
Not worth the price. Service was horrible. Food was mediocre. Bill was large. Go anywhere else!
The service was terrible and the food was way over priced.
If you are staying in the territory and want a convenient, comfortable dinner this is a good choice. I suggest you listen to the waitperson as to recommended eats. Ours suggested the lamb chops, WOW. Excellent. One of our group went off on his own with the rib eye. She did not recommend it.... There was a reason. He was the only one of our group disappointed. Salads were all nice, the apps were tasty. Corkage is only $10, so we brought several bottles from home. All in All, not 5 star, but a very convenient, nice , comfortable option.
We went for our wedding anniversary. We were delighted with the food. I had grouper and my husband had a shrimp dish. Both were really good! Service was great!
We both had prime rib. My wife asked for it medium and the piece that came back from the grill was VERY undersized. Service was slow. Finally had to ask Chris to get our check (not our server).
The Saturday night buffet was outstanding; Perfect prime rib. The wine list had several excellent choices and the staff was very attentive. It was a very enjoyable evening.
This was not the first time we dined here but it will be the last. We are always hopeful that they would change chefs or menus or something because we live nearby but we are always disappointed. To be fair, the dining room is usually very lovely. However they were doing ceiling repairs and most of the room was blocked off so we were seated in the back on folding tables and chairs. Because we were unhappy with many of their entrees in the past, we decided to order steaks. What could be safer? The steaks were cooked to order and very good. But the vegetables were cold, the sauces were cold and solidified, and the salads were wilted. Too pricey for terrible food.
Never again. Any other restaurant in Galena is better than this.
Had the prime rib buffet NYE and brunch the next morning. The food was delicious. The staff was very friendly and attentive.
We have dined here several times before and always had very good experiences, this was not the case this evening. One of us ordered the salmon. It was described as being served with a number of vegetables including corn, asparagus, tomatoes and a specialty potato. The salmon we were served was on a bed of greasy corn. There was one very small piece of asparagus ( about an inch in length )and two very small pieces of tomato skin. No potatoes were on the plate. We asked about the potatoes and they were brought after we were all done eating what we’d been served. The salmon had a very fishy taste, consistent with fish that’s not fresh. We ordered the house specialty desert, Sinsinawa bread with ice cream. The portion we were served was over cooked and grease soaked with no ice cream. We asked for the ice cream. It took an unusually long time for the server to bring it. By then the dish, that is served warm, was cold. The server did not charge us for the ice cream. She did not mention or make any exception for the salmon dish that was missing over half of the items as described on the menu. It was a busy evening, and we just moved on. The experience was very disappointing. We emailed the food and beverage director about this unusually poor experience. We’ll see if he responds.
We've been there several times and each time is almost better than before. We went for Brunch and you can't beat the selection. Service is Always Fantastic!! Wonderful Staff!!
Always a Facorite with everyone!!
We have been here several times and have always enjoyed ourselves. The food is great and it's nice to see the same staff when we come back. It's easy to find what you are looking for from sit down dining to brunch to casual bar and even a pizza and coffee shop.
Family weekend. Enjoyed a fabulous dinner our last night in Galena. Everyone had a great time
The managers rude and loud. At least I think he was the manager, he acted like it. Pile of dirty plates on a table next to us. My food was horrible! Bacon wrapped scallops were the bacon isn't cooked.
Very nice, ask for a table by the windows if you are there early enough to see out. Very nice view over the lake.
The Wood land brunch at Eagle Ridge is always a great option. Our server, Kelly, was fantastic!
We had a group of 12 people, but only received service from on waiter who had a very hard time keeping up with our party. He even spilled a glass of red wine on 3 or 4 of our guests and only comped a handful of desserts that our party ordered. Very poor planning by the restaurant as we made our reservations several weeks in advance and it wasn't very busy at all.
Went to Woodlands for Sunday brunch---best brunch in the midwest---excellent food, service, surroundings, hotel, and grounds.
I had a wonderful time and my server Jay was fantastic!!!! The ribeye I ordered was cooked to perfection. It was a very relaxing and great evening. The entire staff was top notch!!!!! Fantastic job and meal. Well worth the price. Thank you!!!!!!😄😄👍👍
Another absolutely wonderful visit. The staff is always so nice. Kayla and Susan take great care of the front. Chris, Kelly and Nan always take great care of the guests.
This restaurant is still a nice place but has declined in recent years. The brunch used to something we would brag about. Now, it is average. Service is non-existent.
The restaurant is in the Eagle Ridge Resort, which is beautiful. So the setting is impressive: lovely views of a lake, lots of flowers and landscaping on the grounds. The food was equally impressive. For a "fancy restaurant" the prices are reasonable and the food was excellent. I got the pheasant and my dining partner got the rack of lamb. Both were delicious, and came with a very nice salad (home-made dressing on the side) and a nice assortment of side vegetables that were arranged in a very creative and attractive manner. The staff was attentive and very friendly. We will definitely go back!
We had a great evening. Our wait person was wonderful and the food was totally delicious. Drinks were good too!
Our group of five friends, including one adult in a wheelchair, enjoyed Sunday brunch at the Woodlands in July, 2017. Our server was very attentive and pleasant. Wheelchair access to the dining room and restrooms was fine. The breakfast and lunch items offered for Sunday brunch were excellent with a wide variety of tasty choices, including the made-to-order omelettes. The lake view from our table was great. It was a very relaxing, nice dining occasion to cap off our weekend in the Galena IL area before driving home!
The food, service and scenery was outstanding. The food/brunch was great for the price point. There were many great food options to choose from. Our waitress Kelle was very accommodating to our large group.
Lovely brunch for Father's Day. Our third year of celebrating Father's Day at Woodlands.
It's been about five years since we've done the Sunday brunch here, and unfortunately we were a little disappointed this time. The service wasn't great. We asked for water and waited about 15 minutes for it. One server told someone else to get us water, but she never did. The food selection was lacking and many of the food trays were either nearly empty or completely empty. The desserts were subpar. I remember having better experiences years ago. Would not go back again after this time.
I asked for a table with a view - and we were given a beautiful prime spot overlooking the lake and valley. With no additional prompting we were wished a happy anniversary. The vegetarian option was delicious - not just a regular meal without meat. Our waiter Jay was attentive but not intrusive and was completely up front with us about a brief delay on our drinks arriving - meaning we were not bothered because we knew the circumstances. It was a perfect meal and a wonderful occasion. Thank you to all who made that happen.
Great window view of lake and limited but amazing food menu
Great fine dining . Great view, good food and good service. Can't Go wrong.
Great place, been there for brunch and dinner many times. never had bad service or food.
This Easter meal experience was disappointing to say the least. We had a 3:00 pm reservation and arrived 15 minutes early. We were told we could be seated early, but once seated we were told we could only have the brunch which ended at 3:00. We were not allowed to see the dinner menu, which was supposed to start at 3. The food was cold and did not taste fresh. Service was hurried and unprofessional. Wait staff and managers were heard arguing in the open near our table. Very unprofessional and really disappointing.
My wife has been sick recently so I thought it would be nice to ask in advance for a table near the windows overlooking the lake. I even confirmed this by phone days in advance. Instead we were seated in a booth by the staff station even though there were tables available near the windows. The food was good but nothing exceptional for an Easter brunch.
Everything was great. The service by Kathy was perfect and the food outstanding. Friendly and will go again when at the resort. Our 2 year old grandson had a good time too
Lovely buffet, simple breakfast for about $15, and a full buffet with mimosas and champagne for $25. We had a window table with lovely views.
We went for our 10 year anniversary... the restaurant was not crowded and it was a Saturday night. The original waiter who came to our table to ask for our drink order never came back. They were doing a dinner buffet that night so my husband was so frustrated he just got the buffet so he wouldn't have to wait to put in his food order. A waitress ended up coming over by us finally to ask if our waiter ever came back and just took over the table. Service was EXTREMELY slow-- food was good but the service ruined it for us.