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Woodcliff Hotel & Spa - Horizons Restaurant, Fairport, NY

Woodcliff Hotel & Spa - Horizons Restaurant

4.3
4.3
387 Reviews
$30 and under
American
Dining at this Rochester Restaurant is a unique experience. At Horizons Restaurant, our guests enjoy beautiful views and creative cusine. Located at Woodcliff Hotel and Spa, Horizons Restaurant has been a favorite Rochester NY restaurant for nearly two decades. Our tradition of excellent wines and great food in an elegant, yet relaxed atmosphere keeps our guests returning to this great Rochester Restaurant.


Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


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Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    American, Steakhouse
  • Hours of operation
    Daily 4:00 pm–10:00 pm
  • Phone number
    (585) 248-4825
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Matt Laurence
  • Catering
    Our well-rounded culinary team has a reputation for creating some of the most innovative menus for large group functions and small intimate events. Our chefs stay current with recent trends but also pull from a traditional and classical base. Starting with only the highest quality ingredients is the foundation for creating exquisite culinary flavors. We feature the highest quality beef, natural hormone-free chicken, and fresh-caught fish and shellfish. In addition, local and organic vegetables and fruit are incorporated into our seasonal menus in our restaurant and catering operations.
  • Private party facilities
    Private Events are more than just tables and chairs. We put people first to bring your vision to life in ways you never imagined. The Woodcliff Hotel & Spa offers 6,000 square feet of event space that includes an exquisite boardroom, stunning ballroom, private meeting rooms, beautiful outdoor spaces, an interactive restaurant, delectable catering, and rejuvenating spa--all the ingredients you need to foster creativity and memorability.
  • Private party contact
    Jessica Chappel: (585) 248-4821
  • Neighborhood
    Fairport
  • Cross street
    NY State Route 96
  • Parking details
    We provide complimentary valet parking for those who desire such and have a private lot as well.
  • Entertainment
    Horizons offers entertainment Friday and Saturday evenings from 7:30 pm until 12 midnight and weekdays from 5:30 to 8:40 pm in Horizons Lounge
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Outdoor Smoking Area, Takeout, View, Wheelchair Access, Wine

What 387 people are saying

Overall ratings and reviews

4.3
4.3 based on all time ratings
  • 4.3Food
  • 4.3Service
  • 4.5Ambience
  • 3.9Value

NoiseModerate

387 Reviews
  1. KayC

    1 review

    5.0

    1 review

    Dined on January 17, 2021

    overall5food5service5ambience5
    Hubby and I just needed a quiet night away from reality and this was perfect. Such a relaxed, yet Covid abiding, night at dinner. Food was fantastic and worth the amount spent! Waitress was phenomenal....professional but welcoming! Just what we needed!

    Is this helpful?

  2. TomW

    New York Area

    1 review

    5.0

    1 review

    Dined on January 16, 2021

    overall5food5service5ambience5
    Excellent service. Food was very good. Downsized menu due to COVID

    Is this helpful?

  3. DonJ

    New York Area

    5 reviews

    vip
    5.0

    5 reviews

    Dined on January 16, 2021

    overall5food5service5ambience5
    Great dinner and great service a nice night out in crazy times highly recommend

    Woodcliff Hotel & Spa - Horizons RestaurantResponded on January 18, 2021

    Thank you for the kind words and thinking of us for your night out during these unprecedented times. It means the world to us.

    Is this helpful?

  4. ScottK

    New York Area

    7 reviews

    3.0

    7 reviews

    Dined on January 15, 2021

    overall3food2service4ambience4
    Very nice place to eat, waitress was very good, yet I found a very long hair in my food, actually fried into it.

    Woodcliff Hotel & Spa - Horizons RestaurantResponded on January 18, 2021

    Dear Scott, On behalf of the entire Horizon's team, please accept our apologies. The circumstances which you encountered are not to the established standards at our restaurant. Such actions are never intentional nor in the best interest of Horizons to leave any guest with negative impression. We appreciate your feedback and will share the kind words with our team as well. We look forward to welcoming you back soon! Corey Dooley General Manager

    Is this helpful?

  5. Mdot

    1 review

    4.0

    1 review

    Dined on January 9, 2021

    overall4food5service4ambience4
    I would have given 5 stars however there was a family who just came from the pool in there bathing suits who were allowed into the restaurant and I know the attire is smart casual however it wasn’t enforced.

    Woodcliff Hotel & Spa - Horizons RestaurantResponded on January 18, 2021

    Dear Mdot, Thank for the recommendation as well as your feedback. The circumstances you described were quite unusual for our restaurant. We have taken this time to review our policies to ensure all our guests are comfortable. Corey Dooley General Manager

    Is this helpful?

  6. laura

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on December 22, 2020

    overall5food5service5ambience5
    Good quality food and a lovely atmosphere in a quiet setting. Andy is a wonderful server! Highly recommended.

    Is this helpful?

  7. OpenTable Diner

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on December 20, 2020

    overall5food5service5ambience5
    The food was amazing and the service was fantastic definitely will be dining here again!

    Is this helpful?

  8. celestial101

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on December 12, 2020

    overall5food5service5ambience5
    Nice place to have dinner. Wish there was a few more dinner options.

    Is this helpful?

  9. HollyB

    Baltimore

    6 reviews

    5.0

    6 reviews

    Dined on December 12, 2020

    overall5food5service5ambience5
    The food was excellent and the service was fabulous. Andy goes above and beyond to ensure your experience is top-notch.

    Is this helpful?

  10. CarlS

    1 review

    5.0

    1 review

    Dined on December 10, 2020

    overall5food5service5ambience5
    Andy our waiter and bartender was outstanding and food was excellent as well.

    Is this helpful?

  11. esprit

    New York Area

    7 reviews

    3.0

    7 reviews

    Dined on December 5, 2020

    overall3food3service2ambience3
    Admittedly, haven't been to the restaurant in 10 years but it was definitely not what I remembered. Fine dining is probably a stretch... somewhere between a pub and casual. Limited menu, food was just OK, service was average and unlike before, it felt like I was dining in a hotel restaurant versus the restaurant having it's own identity.

    Is this helpful?

  12. Babcock

    1 review

    5.0

    1 review

    Dined on November 14, 2020

    overall5food5service5ambience5
    Food was amazing!!! The staff was very friendly! Definitely recommend

    Is this helpful?

  13. 2010couple

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on November 14, 2020

    overall5food5service5ambience5
    Andy was great- we had a great time despite the covid restrictions

    Is this helpful?

  14. KJakes

    Toronto

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 5, 2020

    overall5food5service5ambience5
    Hands down the best bartenders in and around Rochester. Views are amazing and the food is off the charts

    Is this helpful?

  15. SWILS

    New York Area

    7 reviews

    2.0

    7 reviews

    Dined on October 30, 2020

    overall2food2service5ambience5
    Horizons is our favorite restaurant. Friday, Oct 30 you could see the impact of covid. High wine prices, VERY limited menu, $48 strip steak. It certainly is not the upscale restaurant I now miss. Think of it for now as a upscale tavern. Not a special night out. I understand the circumstances, but i was so disappointed.

    Is this helpful?

  16. OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on October 23, 2020

    overall5food5service5ambience5
    Delicious food. Service a little slow, empty waters for far too long but (pandemic). Very romantic.

    Is this helpful?

  17. TammyC

    1 review

    4.0

    1 review

    Dined on October 23, 2020

    overall4food4service5ambience4
    Good dinner. Very good waiter. Would’ve been nice to have more elegant music. Heard some Ariana Grande all top 40’s pop seemed out of place for such a nice restaurant.

    Is this helpful?

  18. DonnaF

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on October 23, 2020

    overall5food5service5ambience5
    The hotel offers a beautiful view, great food and wonderful service at an affordable price!

    Is this helpful?

  19. Cassie

    New York Area

    1 review

    5.0

    1 review

    Dined on October 17, 2020

    overall5food5service5ambience5
    Staff were very friendly and attentive. Food was amazing!

    Is this helpful?

  20. KatieN

    New York Area

    1 review

    4.0

    1 review

    Dined on October 16, 2020

    overall4food5service5ambience5
    Very clean and spaced out! Always a good restaurant but I especially appreciated the way they were handling the dining during COVID.

    Is this helpful?

  21. Clifton0907

    New York Area

    8 reviews

    vip
    4.0

    8 reviews

    Dined on October 10, 2020

    overall4food5service5ambience4
    Very good food and service. Really an unexpected pleasure at a hotel restaurant. Only complaint need update to lighting. Things are a bit dated.

    Is this helpful?

  22. OpenTable Diner

    1 review

    1.0

    1 review

    Dined on October 4, 2020

    overall1food1service1ambience1
    Food was horrible.

    Is this helpful?

  23. DougF

    New York Area

    6 reviews

    vip
    5.0

    6 reviews

    Dined on October 2, 2020

    overall5food5service5ambience5
    Great venue and food. Highly recommended. Service was fantastic

    Is this helpful?

  24. NICK

    New York Area

    6 reviews

    4.0

    6 reviews

    Dined on September 25, 2020

    overall4food4service4ambience5
    Limited menu was VERY limited, but we still found options we enjoyed. Service was good but a little on the slow side. Would definitely go again-when menu options increase!

    Is this helpful?

  25. AmberM

    1 review

    5.0

    1 review

    Dined on September 20, 2020

    overall5food5service5ambience5
    Food was phenomenal and the service was great. Loved the openness and watching the sunset from my seat. We had a lovely time!

    Is this helpful?

  26. Sharon

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on September 12, 2020

    overall5food5service5ambience5
    We enjoyed a lovely, relaxing evening at Woodcliff last Saturday evening, complete with a beautiful sunset and absolutely delicious food.

    Is this helpful?

  27. Betsy

    1 review

    2.0

    1 review

    Dined on September 12, 2020

    overall2food2service5ambience3
    The service was wonderful, but the food wasn’t very good. Not even fresh peaches during peach season. The decor is tired with paint chips.

    Is this helpful?

  28. veggies2luv

    New York Area

    1 review

    5.0

    1 review

    Dined on September 12, 2020

    overall5food5service5ambience5
    Service, food and servers are excellent. We dine there frequently.

    Is this helpful?

  29. AmandaG

    1 review

    5.0

    1 review

    Dined on September 10, 2020

    overall5food5service5ambience5
    Everything was wonderful and the food was delicious

    Is this helpful?

  30. JoeB

    Naples

    2 reviews

    5.0

    2 reviews

    Dined on September 8, 2020

    overall5food5service5ambience5
    We ate at the bar and Andy was both our bartender and food server. The menu had a nice assortment of options and the food was outstanding. As always, Andy was outstanding!

    Is this helpful?

  31. AshleyM

    1 review

    5.0

    1 review

    Dined on September 5, 2020

    overall5food5service5ambience5
    IMPECCABLE. The food and service was amazing! Definitely recommend.

    Is this helpful?

  32. laura

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on August 28, 2020

    overall5food4service5ambience5
    Good food and a nice atmosphere. Service was excellent. A quiet setting for a pleasant meal.

    Is this helpful?

  33. jackie5

    New Mexico

    20 reviews

    5.0

    20 reviews

    Dined on August 16, 2020

    overall5food5service5ambience5
    My out of town guest and I enjoyed the quiet, the service and found the small menu to be adequate. It was a lovely relaxing lunch and I thank the servers. Gail Harms Antonelli

    Is this helpful?

  34. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on August 13, 2020

    overall5food5service5ambience5
    Andy was an excellent server/bartender! Great experience.

    Is this helpful?

  35. Marie

    1 review

    5.0

    1 review

    Dined on August 8, 2020

    overall5food5service5ambience5
    Andy the server was the best! He had amazing customer service,very attentive and made our whole Woodcliff experience wonderful!!

    Is this helpful?

  36. SukiB

    West Palm Beach

    6 reviews

    vip
    5.0

    6 reviews

    Dined on August 7, 2020

    overall5food5service5ambience5
    Very good dinner.

    Is this helpful?

  37. KathyM

    New York Area

    22 reviews

    5.0

    22 reviews

    Dined on March 5, 2020

    overall5food5service5ambience5
    Wonderful experience. Server was so attentive and she enhanced the experience. A true dining pleasure.

    Is this helpful?

  38. CathyR

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on March 1, 2020

    overall5food5service5ambience5
    We always enjoy dinner and dancing for special occasions at Horizons. Wonderful food and service. Excellent live music.

    Is this helpful?

  39. PamG

    1 review

    5.0

    1 review

    Dined on February 22, 2020

    overall5food5service5ambience5
    We had a wonderful evening with our birthday party of 15. Enjoyed the food and servers were attentive and professional. We will be back

    Is this helpful?

  40. sassysnatch

    New York Area

    7 reviews

    3.0

    7 reviews

    Dined on February 22, 2020

    overall3food2service4ambience3
    The view of the sunset was great as was our server Marco. However, it's an expensive restaurant and wasn't worth the price. The tuna appetizer was tasteless and had veins in it. The broccolini was served cold. The lobster and venison were both good but for that price, each meal should have included one small side.

    Is this helpful?

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Woodcliff Hotel & Spa - Horizons Restaurant offers takeout which you can order by calling the restaurant at (585) 248-4825.

Woodcliff Hotel & Spa - Horizons Restaurant is rated 4.3 stars by 387 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Order delivery or takeout

Google Map for Woodcliff Hotel & Spa - Horizons Restaurant

199 Woodcliff Dr, Fairport, NY 14450

Additional information

  • Cross street
    NY State Route 96
  • Neighborhood
    Fairport
  • Hours of operation
    Daily 4:00 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    American, Steakhouse
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    We provide complimentary valet parking for those who desire such and have a private lot as well.
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Executive chef
    Matt Laurence
  • Entertainment
    Horizons offers entertainment Friday and Saturday evenings from 7:30 pm until 12 midnight and weekdays from 5:30 to 8:40 pm in Horizons Lounge
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Outdoor Smoking Area, Takeout, View, Wheelchair Access, Wine
  • Phone number
    (585) 248-4825
  • Catering
    Our well-rounded culinary team has a reputation for creating some of the most innovative menus for large group functions and small intimate events. Our chefs stay current with recent trends but also pull from a traditional and classical base. Starting with only the highest quality ingredients is the foundation for creating exquisite culinary flavors. We feature the highest quality beef, natural hormone-free chicken, and fresh-caught fish and shellfish. In addition, local and organic vegetables and fruit are incorporated into our seasonal menus in our restaurant and catering operations.
  • Private party facilities
    Private Events are more than just tables and chairs. We put people first to bring your vision to life in ways you never imagined. The Woodcliff Hotel & Spa offers 6,000 square feet of event space that includes an exquisite boardroom, stunning ballroom, private meeting rooms, beautiful outdoor spaces, an interactive restaurant, delectable catering, and rejuvenating spa--all the ingredients you need to foster creativity and memorability.
  • Private party contact
    Jessica Chappel: (585) 248-4821
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