Willows at Chumash Casino
We visit the Willows every time we are at the Chumash and this visit was the first disappointing one..we came earlier than our reservation and it was NOT busy, just a few tables around. A party of 3, we only ordered 3 salads and three a la carte items (side of mac n cheese and two baked potatoes). That's it. It took OVER an hour and a half for our food to arrive. Pretty sad as we wanted to get back out to the gaming floor.
It was a favorable evening. We had the scallops sitting on risotto. Delicious. The pino was good and my husband had Jamison. It was my birthday and they acknowledged it with a dish of ice cream with Happy Birthday written with chocolate. The service was wonderful and I really believe we will come back.
Enjoyed the restaurant and service. Food was very good
it really nice and cozy restaurant
all staff in the premises are so friendly.
Steak and sides were amazing. Put us in large side room for our party of 5 and we felt so vip! Thanks for making birthday dinner with friends so special! Gave us our choice to select type of steak knife which was nice touch.
Wonderful atmosphere with very cute decor The waiter suggested a red wine for us and it was perfect, so smooth we just loved it. We had a filet mignon it was cooked perfectly best filet mignon we’ve had in years.
Great food, service was extremely slow as they were short staffed. We had to ask 3x for bread
Everything was wonderful, great drinks , great service. Scallops a little overdone but all an all a great meal
We always have a great time at dinner. The ambiance is great and the FOOD is even better. Thank you for the great time all around!
Overall was ok...Went for moms birthday. Appetizers were good. When ordering the main course, she asked for the mixed seafood grill and advised the waiter she doesn’t like swordfish since it is firm. But he stated it won’t be too firm. What she gets is only the swordfish with no mixed grill...after we finished dinner, we were not asked for dessert and then waited for the check for over 7 minutes.
always good food. hostess at front desk seemed unhappy and unpleasant but our waiter was great.
Food and service were excellent! I was really looking forward to trying the Prime Rib but unfortunately, it wasn’t available so went with the rib eye steak. Steak was very good and service was great.
Food was good but the service was horrible. This is the second time in a row that our server did not bring our appetizers, with the last time bringing them after we received the main course when he realized his mistake. It also took a good 15 minutes after we were finished to get our tab as he had forgot about us being we were put into the overflow room. We expect a lot more when spending 200 dollars on a meal.
I originally made a reservation for Willow's on Friday Night. We ate there before the Tyler Henry Show and it was delicious, and the Waiter's/Staff/Food Service was exceptional as well as the food.
Needless to say, we decided to go back on Saturday Night, and again the food, staff, waiters were exceptional.
We allowed an hour and a half for dinner before seeing a show. First, the wine and cocktails were on a laptop that didn't work. The waiter started to take drink orders and wasn't familiar with what the bar offered. He came back for appetizer orders and only asked half the table. I got my appetizer 45 minutes later. I told them to take it back because our dinner was finally about to be served. It took over an hour and fifteen minutes to get our dinner. We only had 15 minutes to eat. We were doubled charged for our cocktails. The jidori chicken was bland. It was not jdori chicken. The whole dinner was terrible and terrible service to match. Will never go back
We like the Willows and dine there often. The Willows salad is GREAT and I especially like the jidori chicken. Service is good and we like the quiet. Occasionally the bar can be a little noisy.
Willows provided one of the most delicious meals we have ever had. We ordered 2 different steaks that were cooked to perfection. They were so large that we have continued to enjoy the leftovers in sandwiches. The server, Irma, was very attentive while not being overly so. Willows was not crowded as it was a weeknight which gave us a chance to chat with her. She brought us a complimentary dessert when she found out we were celebrating our 50th anniversary next month.
I'll never go again because you must walk thru a large smoke filled casino to get to the restaurant. The food was just ok. Bread basket was very good. Ceasar said was very average, watery dressing. Steak was ok, not worth $61. for q12 ounces. Service
I am not sure what they changed but it's not like it was. We went last year for my birthday, it was outstanding, everything! We went again for my birthday this year, it was not the same at all. I was very disappointed. The food was very good and I love the Kita wines, our waitress was adorable but they definitely stepped down. The menu shrank, it's written on a giant cardboard like you'd expect in a chain restaurant, no linen on the table, the food was good but not great and pricey for what they offered. I don't know if I would recommend it or not. I've no idea if they changed the manager or the chef or both... I doubt I will go back.
Willows has always been good. However, this trip they earned every facet of their four diamond rating.
Myself and 5 of my best friends went for my birthday. We were treated like royalty and enjoyed every possible moment. Justin is simply the best server and the food was perfect. Steaks were perfect, prawns were firm and sweet, watermelon carpaccio was fantastic and the lobster bisque never fails to impress. Thank you Willows for a fantastic evening.
We love the Willows!!!! The food is amazing. Imvegetarian and there is plenty to choose from.
Above all our server Irma is AMAZING!!!!! She remembers our names. Drink preferences and isjust the BEST!!!!! We always request her for several reasons......she’s always soo happy to see us and we her.
From our outstanding server to the tasty high-quality meal, our special occasion was exactly what we wante. The complimentary happy anniversary dessert is not something everyone does these days, but Willow’s got it right!
Do not miss dining here! The service is stellar, food is amazing, and the ambiance is lovely without being pretentious. Great food, great drinks, and a great value for the quality.
Very unimpressive atmosphere and lacked in any design qualities. Plain and uninteresting. Very disappointed...plus only one other table occupied.
Thank you very much for the feedback on your experience. I noticed your comment about the decor and wanted to share that you caught us right in the middle of some upgrades. We are currently updating all decor elements including lighting, tables, chairs, wall coverings and private dining areas. We anticipate the project to be complete the first week of August and really can't wait to share the changes with all our guests. I hope you will come see what we've accomplished. Thank you again
Great food and excellent service! The ribeye steak was excellent. The martini was prepared just the way I like it. Couldn't have asked for a better place for dinner. The server (Derrick) was a great guy. He presented me with a set of steak knives of which I picked one for my steak. That made the experience even more exciting! Thank you Willows! I'll come back again! Bob Sandoval (Santa Paula, CA).
The food was excellent and the service was top notch. I will definitely come back.
We went to Willows at the Chumash to celebrate our 40th and it was Amazing: Spectacular food and desserts and wine. Excellent service, no waiting in line and immediate seating with reservations.
Delicious! Everything was perfect. The steak cooked perfectly, the seafood was fresh and the service outstanding.
One of the BEST Steakhouses I have eaten at. The quality of food is great along with the service.
Friendly staffs, good food. I was expecting a five star service but was bit disappointed. I reserved a booth but was leaded to a table. A lady walked by and dropped off a birthday card from the restaurant staff on our table for my friend's birthday, it's a very nice gesture but would be nicer if she stopped and say few words and hand her the card. Overall, it was a good experience.
My husband and I had dinner at the Willows. The food was perfect, drinks slightly weak, service awesome ! What bothered me the most was how frazzled the staff was, almost like you were understaffed. Where we were sitting I could see the bar and it was a mess. Glasses and bottles backed up on the bar. The most unbelievable thing was when I watched the bartender take a used wine carafe and reuse it without washing it first. First that is unacceptable as well as a health violation. I am sharing this with you so you can make these corrections. When you spend over 200.00 for a meal you want the whole experience to be amazing. We will be back for sure and I hope that my experience helps you improve and be even more amazing
Thank you for a great evening.
Anniversary dinner. Greeted with a welcome card from staff. Finished meal with a delightful ice cream and berries in an anniversary signed bowl. In between our entrees were creative in vision as well as taste. Thin apple slices blended into the beet salad and caviar added to each oyster shell for my husband. Best dinner! Thanks
Our waiter was amazing. The ambiance, the drinks and food were over the top. I recommend Willow to my friends. It’s five stars plus.
The ambiance was very serene and peaceful. The maple glaze duck was excellent. My favorite plate so far. Scallops excellent. Side dishes were enough to feed three people. Service was great.
Too expensive for the amount of food that we received. The shrimp fettuccine was disgusting no flavor what so ever.
Date night with the hubby. We ordered filet mignon and New York steak. Amazing food. Service was excellent we will be back
Most amazing steak ever! Thoroughly enjoyed our meal and the service was stellar. Looking forward to going back.
The grilled Artichoke was absolutely delicious as was the bacon wrapped scallops entrée. My husband ordered prime rib and he felt it was too tough for that type of quality he had expected in the price. The noise level was very high Once it got busy and all the tables filled up. Thank you
Food was amazing! Lamb short ribs and roasted chicken were so tender and juicy. The wine was awesome as well as the starters. Our waiter disappeared a good 18-20 minutes as we waited on our bottle of wine. Other than the wait time the experience was excellent.