This was the worst experience I’ve ever had. The waiter completely ruined everything. I waited the entirety of an hour to order an entree. Afterwards our waiter avoided us . Not going back in the next decade!
Had the restaurant week menu there which was excellent and by far the best value in the valley.
Best food ever
It was restaurant week and they had a great menu for that . Food was quality , very tasty and beautiful plated . Staff was attentive and friendly .
Absolutely outstanding as usual. This restaurant has the best ceviche we have every tried and their steaks are equal to other steakhouses that charge twice as much. The caesar salad is also my favorite. The service is as excellent as the food.
Excellent food and our server Kaitlyn was great!
Everything was great. Peppercorn sauce for my steak was a little runny but it tasted good. Only complaint is that it seems to be high traffic for loud employees. Not sure it it’s on the way to their break room or what. Will be back for sure.
It was a wonderful thanksgiving feast with amazing friend and wonderful family. We had a private room all to our selves. The dinner was delicious. Highly recommend the dinner with the wine pairing. Thank you all who catered to us. We appreciate it.
Good food, nice portions
As usual, the service (Irma) was fantastic, food was very well prepared and tasted great.
Will be back soon.
Great food, beautiful presentation, innovative cuisine, excellent service
Great place to go to celebrate something. Excellent service and food. One drawback is having the long walk through the casino to get to the restaurant. Not being interested in the casino, this is a drawback for me. I'd go more often if there was a separate direct entrance.
I would highly recomment
We have enjoyed a visit to the Willows whenever we are staying at Chumash Casino Resort and have never been disappointed. They have helped us celebrate two anniversaries with a special homemade ice cream and berries dessert. The entrees are so special with fresh vegetables, delicious sauces and creative presentations. The bread basket comes with four choices of spreads, and the salad selection changes seasonally...we saw strawberries being harvested on the drive down, and enjoyed a fresh strawberry salad as a starter. A restaurant that we always look forward to!
Willows has improved quite a bit from years past. The service is wonderful. Our waitress was helpful with suggestions and she was lovely to us. My crab legs were some of the best I have ever eaten. Definitely, they were a five star meal but the price tag was $78.00 and anyone would expect that they should be that good. The Caesar salad was a disappointment, however. It is hard to explain how a chef could ruin a Caesar salad but, unfortunately, he did. My husband's dinner was fine, he said, but nothing to rave about. He had the French onion soup first and then the pork chop as an entree. All in all, it was a mixed package of great, average and disappointing. I gave Willows a 4 star rating because of great service and the improvements that they made with some of the foods on the menu.
We had a wonderful meal and the service and atmosphere great! Always enjoyable to make the drive for fun and a beautiful meal, totally recommend Willows
Great food, good wine, ok corkage fee,$20 per brought bottle.
Overall great evening.
Everything was fantastic!
Excellent just a very good place to have dinner and a friendly server which is important to me
Next time would do it again!
A lovely romantic place to celebrate our 28th wedding anniversary. Food presentation was great and so was the flavor. My husband had the rib eye and I had the halibut. Will definitely come back again.
Chris, our server was great! Two comments. The salt and pepper shakers were empty and the steak knives were dull. Good thing the steaks were so tender.
Perfect anniversary dinner ❤️ Great waiter and food. Our favorite Santa Ynez spot
We've dined several times at the Willows, have been very impressed, and would have rated the experience 'outstanding' ... until this visit. Our dinner on Mother's Day, at 8pm, found the restaurant crowded and the staff under pressure. Once seated, we waited 15 minutes before a server stopped by to take an order for cocktails, and didn't get our dinners served until 45 minutes later. My steak, ordered 'very rare', was delivered 'medium', and had to be sent back.
Overall, the waiter was pleasant, the food was good, but there was no 'gratis' offer of coffee or dessert over the inconvenience of long waits and returned food.
We will return to the Willows - it's a fine restaurant - but we will pick a non-holiday date in the future when the atmosphere is less pressured.
So perv dining experience
We enjoyed the food and the service. We celebrate my wife's birthday the waiter brought a nice simple ice cream desert.
I ordered Lobster well done (have had it for years like this at the Hitching Post with no issues) this was tasteless and was not delivered to the table the way I ordered it (I specifically stated I like it crispy) therefore while my husband's filet and our mushrooms were very good my lobster which mind you I got to eat my dinner after my husband completed his was tasteless. This is not an inexpensive restaurant while I don't mind paying for a good meal I will not return as this was very disappointing a romantic dinner it should of been!! Back to the Hitching Post! Always consistent!! I did tip the waiter the usual 20% as I didn't feel it was his fault and the 2 star on the service had no reflection on the waiter this was directed at the chef.
Service was excellent! We were asked if we were there for a special occasion and we said we were, for our anniversary. When we ordered desert they were sure to write Happy Anniversary in chocolate on the plate. Our steaks were perfectly cooked and very tasty with the perfect amount of seasoning. My husband had the ribeye and I had the New York, mushroom risotto was very good, lobster bisque was just so so.
The off the menu items were very good, however my vegetarian wife, who ordered a number of "sides" told me that "the kitchen doesn't know how to do vegetables." Not sure exactly what she meant.
Perfect. Every aspect 100%