Webster's Prime

4.7
599 Reviews
$31 to $50
Steakhouse
The Webster’s Prime team takes great pride in honoring the tradition and refinement of an upscale steakhouse, all while celebrating the area’s local ingredients and live music*.

Relax in the Tasting Room & Bar with a glass of wine from the award-winning list, or enjoy the ambiance and premium steak selections of the wood-decked main dining room.

Webster’s Prime is located on the 2nd level of the Radisson Plaza Hotel at Kalamazoo Center and offers multiple dining areas that can accommodate a variety of events and special occasions. Interested in booking a private event? Call our F&B Sales Manager for details at 269.492.6864.

We know you have choices in your downtown dining & live music experience, and we truly appreciate your time and choice of Webster’s Prime.

*Live music is temporarily on pause due to Covid-19 restaurant requirements.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 599 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.7
ambience
4.4
value
Noise · Moderate
95% of people would recommend it to a friend
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MM
MiguelM
1 review
Dined 4 days ago
Overall3food4service2ambience1

Value vs Price terrible. Not good service at all.

JY
JohnY
Chicago
1 review
Dined on April 30, 2021
Overall5food5service5ambience5

My wife and I were looking for a date night dinner destination. Made a reservation last minute and were pleasantly surprised. We experienced a delicious meal, fabulous ambiance and very attentive and friendly waiter. We’re looking forward to returning in the near future for another terrific dining experience.

JM
JamesandMichele
Grand Rapids
1 review
Dined on April 30, 2021
Overall5food5service5ambience5

The food (and wine!) at Webster's Prime has always been exceptional throughout the years, and this time was no different. Our waitress was knowledgeable and very helpful; she knew we wanted to take our time and did not rush our dinner. We had a lovely dinner.

CB
ChristinaB
New York Area
2 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Our meal was absolutely outstanding! We started with the crab cakes, which are the best in Kalamazoo. We ordered salad as well. The bread that came with the meal was so delicious! I ordered the lobster ravioli, which I am still dreaming about. Boyfriend had a steak cooked to perfection with the addition of one of the sauces. We also shared a side of the brussels sprouts. These were amazing- crispy with thick chunks of bacon and the sweet glaze... omg. We ended with the crème brulee which was creamy and delicious. Service was excellent. Can't wait to go back!

TK
TheKalamazooHouse
Grand Rapids
2 reviews
Dined on April 24, 2021
Overall5food5service5ambience4

Steak and Frites was delicious and the lobster ravioli was divine. Drinks from the bar were perfect and the service was excellent.

T
Tiffany
Detroit
1 review
Dined on April 24, 2021
Overall5food5service5ambience5

First timer here at Webster’s prime and it was amazing. Definitely will be coming back. Server and food was outstanding.

JS
JimS
Detroit
1 review
Dined on April 24, 2021
Overall5food5service5ambience5

Mid-way between Detroit and Chicago. Great service and food. Delightful evening with brothers!

OT
vipOpenTable Diner
Grand Rapids
3 reviews
Dined on April 23, 2021
Overall5food5service5ambience5

Fabulous food & service!!

MW
vipManouWine
Chicago
27 reviews
Dined on April 20, 2021
Overall5food5service5ambience5

Service was very attentive and knowledgeable. Food was perfectly done.

KH
KathleenH
Grand Rapids
4 reviews
Dined on April 9, 2021
Overall5food5service5ambience5

Great food, great service, great ambiance. Thank you!

RD
RoxanneD
New York Area
1 review
Dined on April 4, 2021
Overall5food5service5ambience5

The atmosphere was lovely, quiet and private. The food was excellent. The waiter professional.

VI
VICKY
Richmond
1 review
Dined on April 3, 2021
Overall5food5service5ambience5

Amazing food and amazing service. We had five little girls so they accommodate us with a private room. It was the best dinner we had. Thanks, Websters for taking care of us.

LM
LisaM
Grand Rapids
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

We’re pleased every time we dine with you guys. A little pricey but very delicious.

BD
BillandDeb
Chicago
10 reviews
Dined on March 20, 2021
Overall5food5service5ambience5

Excellent food. Really exceptional in every way.

AC
AshleyC
6 reviews
Dined on March 19, 2021
Overall5food5service5ambience5

Very yummy food!! Service was wonderful !

OT
OpenTable Diner
Richmond
1 review
Dined on March 14, 2021
Overall5food5service5ambience5

Great service and food

OT
OpenTable Diner
Chicago
1 review
Dined on March 11, 2021
Overall5food4service5ambience4

It was restaurant week and I was trying it out for the first time

SS
ShawnS
Grand Rapids
1 review
Dined on March 9, 2021
Overall4food4service5ambience5

The hanger steak, french onion soup and Mac & cheese were outstanding.

MM
MichelleM
San Francisco
3 reviews
Dined on March 9, 2021
Overall5food5service5ambience5

Food outstanding and Steven is a fabulous server. Restaurant week they offer a great menu option

MD
MaddyD
Seattle
3 reviews
Dined on March 7, 2021
Overall5food5service5ambience5

Everything about Webster’s is fabulous! I am still dreaming about my meal! I highly suggest you come hungry and do not skip the dessert!

KW
KathleenW
Grand Rapids
2 reviews
Dined on March 6, 2021
Overall5food5service5ambience5

Great food and service! Love visiting! Thank you! The specials for Restaurant Week are excellent!

JB
JohnB
Detroit
1 review
Dined on March 6, 2021
Overall5food5service5ambience5

Great service! Great Food! We will recommend to everyone!

RW
RestaurantWeek
Grand Rapids
4 reviews
Dined on March 6, 2021
Overall5food5service4ambience5

Absolutely love going to Webster's anytime, but Restaurant Week is a special treat. Had a reservation in the Tasting Room and had a great time!

NS
NamS
Grand Rapids
1 review
Dined on March 5, 2021
Overall5food5service5ambience5

Fabulous dinner. The food and the cocktails were wonderful and the staff were great. I highly recommend this for fine dining. Wonderful and inventive menu.

OT
vipOpenTable Diner
Grand Rapids
4 reviews
Dined on March 3, 2021
Overall5food5service5ambience5

Great night!

OT
OpenTable Diner
1 review
Dined on February 20, 2021
Overall3food1service4ambience4

The quality of the steaks was poor. Webster’s usually has the best steak in town, but this time it was a major miss. I’m not sure if the inventory was old, but we had to saw through the steaks and in the end, I could not eat mine.

SC
ScottC
Grand Rapids
1 review
Dined on February 20, 2021
Overall4food4service5ambience4

After reading a slew of reviews we decided we would go for an anniversary dinner.
The food was good but not 5 star worthy, the environment was nice, we were sat in the main dining room.
Our server Steven was spot on and very attentive, helpful and patient.
More than likely will not return, the value for what we received was not worth the money.

P.S
The French onion soup was the best I've experienced.

DP
DanielP
1 review
Dined on February 20, 2021
Overall5food5service5ambience5

Meal was perfect all the way from drinks to dessert. We had the filet and it was perfect.

CM
CoMerica
1 review
Dined on February 17, 2021
Overall5food5service5ambience5

This is always a great place to dine. Best service and the food is outstanding!

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall5food5service5ambience4

Great experience for Valentine’s Day dinner. Only complaint is I would have liked to be seated in the main dining area. Hearing the live music on the piano as we left we were jealous of those getting that atmosphere.

DS
DesiresS
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

The food and service was absolutely amazing! I will definitely be returning.

GA
GreggA
Grand Rapids
5 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

Excellent Valentine's Day experience! Staff was amazing at usual, food was phenomenal and we really enjoyed the live piano player. Webster's is always a favorite.

BD
BillandDeb
Chicago
10 reviews
Dined on February 13, 2021
Overall5food5service5ambience4

Food was amazingly good. The way we remember dining out should/could be. Choice filet thick cut, perfectly prepared. Scallops lovely. Service higly attentive, unrushed, and as always focused on making sure our experience was perfect.

DH
DebraH
Grand Rapids
15 reviews
Dined on February 13, 2021
Overall4food4service4ambience5

Went on Valentine’s Day and got their valentines package. An appetizer, two salads, two entrées, two sides, and two desserts. It also included a toast of champagne and a bottle of champagne that we were going to take home. $150. The crab cake appetizer was one of the best I had ever had. The salads were very good. My husband enjoyed his ribeye but mine was a little over cooked. I specifically voiced that I did not want it over cooked and I was going to order rare so it wasn’t over cooked but said she had a rare plus so I ordered that. It was still over cooked to me. I didn’t care much for the yellow potatoes. Not much flavor. Hubby loved asparagus. Dessert was awesome. The waitress never brought our champagne toast so we had to ask for it and I told her I wanted to take my champagne bottle to go. She brought our toast and thought that she had put the bottle in our bag of leftovers but it wasn’t there when we got home so we missed out on getting the bottle that came with the package. Such a bummer

OT
OpenTable Diner
Detroit
4 reviews
Dined on February 12, 2021
Overall2food2service5ambience2

Decided to get the Valentine dinner for 150$. The beef tips were great as an appetizer. The steak was on the colder side receiving it and the potatoes and asparagus were not even Luke warm. The service was great. The ambiance was odd due to being seated in the auxiliary/bar area so the romantic atmosphere was odd.

P
katieP
1 review
Dined on February 12, 2021
Overall4food4service3ambience5

Server was inattentive, drinks empty and dishes waiting. Food was good and value was good.

AM
AbbyM
Atlantic City
1 review
Dined on February 9, 2021
Overall5food5service5ambience5

Webster's never disappoints. Great food, fabulous service.

OT
OpenTable Diner
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

One of the best meals of my life!

OT
OpenTable Diner
Grand Rapids
3 reviews
Dined on February 5, 2021
Overall3food3service2ambience3

We have been dining at Webster’s for years for our Anniversary. This was disappointing from the service, food, and overall experience. Drinks and food took an exceptionally long time and were not prepared as ordered (undercooked steak). They had the bartender waiting on us in the dining room, so service was definitely slower than acceptable. I’m years past we’ve been offered complimentary champagne and/or dessert for our Anniversary but not this year. I’m hopeful it can be attributed to COVID and restaurants slowly opening back up, but I wasn’t impressed with this experience.

OT
OpenTable Diner
Grand Rapids
6 reviews
Dined on February 5, 2021
Overall5food5service5ambience5

We always enjoy a visit to the Webster’s Lounge. The food is great and we love the ambiance!

FAQs

Webster's Prime offers takeout which you can order by calling the restaurant at (269) 343-4444.

Webster's Prime is rated 4.7 stars by 599 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.