Webster's Prime

Good for business meal

We come to Webster's quite often but this time our prime rib eyes were medium and not medium rare, somewhat dry and not as good as usual.Our lobster bisque,, Cesar salad, brussel sprouts and of course the pretzel bread were excellent as was Nicole our server.

I brought my boyfriend to Webster's for his birthday. The staff, service, ambiance and overall experience was very good. I was disappointed with my steak, as it had zero flavor, which surprised me based on the ratings I read. I would come back based on our very enjoyable overall experience but would not order another steak from Websters.

NYE dinner was Fantasic. Such and amazing place but not cheap. Money is worth it though

We were pleasantly surprised by our great dinner and even happier to experience the $99 weekend special. Our only negative comment would be the fabric on the seat of the booth made it difficult to "slide" over to make room for others.

We'll definitely be back.

They couldn’t cook a steak to the proper temperature, this is a steakhouse. Restaurant was dead, not hard to see why. Spent $200 and that was way higher than the value provided.

Our visit was very pleasant - the steaks were excellent - the sides were OK. We were concerned, though, as there were only three parties in a rather large dining room.

Very nice place, great food, higher end prices, but it's hard to find a great place with consistent quality.
My wife & I both had the ribeye, would try a different one next time. We are only here twice a year, ( Kalamazoo Toy Show ), so hard to remember what we had from time to time. I tend to like more jazz or ambient type background music, but a quite atmosphere adds to the higher end feel of better restaurants.

We went to see the live entertainment in the bar and had great food, drinks and service.

First visit to Websters...we caught them on a slow night--which was great! We got a chance to talk at length with some of the great wait staff and the chef prepared for us a special appetizer (Waygu steak w/ ice cream and cherry balsamic vinegar), brought it out and chatted with us a bit too. Everything was flavorful and had a unique presentation. Great combination of flavors, textures, colors, etc.
Best meal I have had in a very long time.

One of the best, if not the best steak I ever had in Kalamazoo!!!! I will definitely return... OFTEN!!!

The food was outstanding and service was exceptional. We will be definitely back next month.

I had steak and scallops, my wife had the duck. Very well prepared. Dana was a terrific server, paced the meal nicely and never felt rushed at all.

Our first visit to Webster's Prime was beyond our expectations. From the moment we approached the hostess stand until we left, everything was exceptional. Our server was friendly and helpful. The food was out of this world. The young man playing the keyboard and singing was very talented. It was truly a special night. Our experience was on par with what we've enjoyed in Chicago and Detroit, and we were very impressed. We'll definitely be back!

It’s in the hotel. It’s a hotel restaurant. Food was good, but not a top restaurant. Think dressy version of Outback Steakhouse.

We thoroughly enjoyed the visit but it's quite pricey.

Service was average at best. For the prices of the this restaurant, would have expected a much higher level of service. Disappointed, probably won't go back again.

The service was excellent. Food was very good. Great selection. All around comfortable setting. Would recommend to anyone looking for an upscale dining experience.

Went to Webster's for our Anniversary. Very quiet comfortable atmosphere in the dining room. The server was very nice and well trained. It seemed like the waitstaff was very busy even though there were only maybe 4 table seated the entire time we were there. He was rushing around the whole time, as were the other team members. It was a Wednesday and they have music in the bar and a wine special, along with 2 large parties in the private dining rooms, so maybe that was it. It took a very long time to receive our dessert after ordering. The main course was perfect. Salad was good. All in all a very good experience.

Excellent food and service!

The service was great! We were welcomed by the hostess and taken to our table right away. Our server was very attentive and made great recommendations for food and custom drinks. The food was delicious, perfectly cooked and presentation was spot on! We will come back again!

Excellent food as I had the mussels and my friend had the salmon. Wine list was great and wait staff are extremely friendly and helpful!

Celebrating anniversary, should have patrons who want a quiet evening away from families with crying children. This was the only negative part of the dining experience

Went for our Anniversary, we had great service, wonderful food and great service. We did the Steak for two menu, which in my opinion is an amazing value. Nice to have a local Steakhouse that competes with big city chains.

Live music, incredible bartender and outstanding food. Highly recommended place for a great mean and night out.

Webster's was worth every penny. Best meal I have had in a very long time and the service was excellent as well. All 4 of us received our steaks cooked exactly as ordered and the pace was just right, neither rushed nor too slow. Would highly recommend for a special occasion!

Absolutely loved the experience! Expensive but worth the money for a special occasion!

My husband and I went for our 2nd Anniversary and the food and apmoshere was great! We had a great meal and good service as well.

My husband and I went for our anniversary. They treated us like we were the only people in the restaurant and multiple employees came around to wish us a happy anniversary. The $99 menu on Friday and Saturday night is so worth it!

Everything was exceptional, pricing of product was quite high for portions served.

Had a great time. Meal was very good and staff was very attentive. Will be back.

It had been awhile since we visited Webster's and decided to take advantage of Restaurant Week, so glad we did. We loved the selection of food offered for Restaurant Week . Both the food and ambiance were excellent. This is a great place especially for a special occasion. Planning to come back for our next anniversary.

We eat here because of restaurant week. Unfortunately for every day dining it would be too pricey for our budget. Might come for a special occasion.

Wonderful dinner, food is excellent. We all enjoyed a delicious, melt in your mouth steak. Enjoyed a nice sweet Riesling. Service is great. Noise level got louder as evening went on. I do have a hearing problem and conversation became challenging. Would recommend a meal here for special occasions.

Restaurant week menu wasn't as good as in the past

Waygu steak was excellent and the polenta "steak" was delicious.

I went to Webster’s for restaurant week with a group of friends. The selections were great, portion sizes generous, and the quality was superb. This is my favorite restaurant to visit for restaurant week!

First time here and reality did not live up to the hype of its reputation. Prices were appalling and food did not seem to warrant them, but we all stuck to the fairer Restaurant Week specials. Large wine list, mostly by the bottle. Free warm pretzel bread was delicious. Some unique food offerings. Decor and ambiance were nice enough (kind of boring with a few awkward spatial relations) but not terribly impressive (especially the restrooms). Not sure why they opted for the view-through kitchen as it was not nice to look at and added noise, though the faux stove front was interesting. Awkwardly large elongated booths made conversation difficult. Oversized chairs at the tables too. Still lots of open floor space somehow--they use carts to bring food to the tables sometimes! Might be good for special occasions when spending a lot feels fitting but otherwise no great desire to return.

By far the best meal I have had in this city. All too often when I request medium rare, it comes back medium. Not here, cooked to perfection. Great portion sized and perfect flavors. The staff is on point.

Excellent service and amazing food creations. Will be back again and again.