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About Wasabi of Summerville
Consistently voted "Best Sushi" and "Best Japanese" by Charleston City Paper and "Best Asian" and "Best Sushi" by Summerville Journal. Sushi, Steaks, and a time of your life. Wasabi offers the best Japanese dining experience in the heart of the historic Summerville, SC. Our Teppan “Hibachi” dining room features teppan grills at which our masterful chef cooks and performs for the entire table. The chef’s skills are in display while you enjoy the best Japanese food in town. We maintain close relationships with local farmers and purchase the freshest seafood available. Welcome to Wasabi. We look forward to serve you.
Summerville, SC 29483
Japanese, Sushi, Steakhouse
Hours of Operation:
Daily: 11:30am - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Full Bar, Happy Hour, Non-Smoking, Takeout, Wine
Wasabi of Summerville Ratings and Reviews
Excellent service. There was no waiting when all of our party arrived. The chef was funny and very entertaining. Waitress was always hovering to see what we needed. Very clean and comfortable. Party seated at our table of having a birthday and the chef was very attentive. We have been before and enjoyed it. We will be back soon!
I have made reservation through Open Table. I reminded that we are celebrating my daughter's 10th BIRTHDAY and no one remembered. She is very young and it was her request to go to WASABI to celebrate her birthday. Unfortunately, seeing her tears will prevent us from going back. It was quite disappointing.
Wasabi has delicious food. Normally when I dine here there are not any problems but on this particular evening there were plenty. The hostess was rude when I explained to her that I used “open table” for a long reservation. She immediately and rudely explained to me that it was not a reservation but a “call ahead” in the which the website clearly stated that it was a reservation. She also explained that I could not be seated unless all members of the party were present but the others were literally 5 minutes away. I made a “reservation” for 4:45p and was not seated until after 5:15p and the rest of my party arrived no later than 4:55. When we were seated the chef mixed up our orders and did not serve one of my party members any rice, therefore I had to share my own. Then the waitress over charged me for my order and instead of fixing it within the computer, brought me back cash. Maybe next time I should go during the week or earlier during the day on the weekend.
Overall my experience was good, our cook was great and the food was great. However the website makes you believe you have made a reservation when in fact you have not. I had a party of 9 and a reservation for 7:45, we all arrived on time yet still had to wait over an hour for our table. I feel in a restaurant if you have what appears to be a reservation it should be honored or you should not make people believe that they have a reservation. When I arrived I was told there was a 25 minute wait but it turned out to be a much longer wait. I would NOT have waited an hour for a table under any circumstances. I am not sure that I will ever go back, especially not with a large party and I certainly will never make what appears to be a reservation.
Used open table only to arrive and be told they don't actually take reservations. Would not seat us unless all were there, despite our knowing folks were en route. Then promised we would be seated within 20 minutes once all present. It was one hour. Service as then rushed and despite people clearly still eating, someone came in and started taking plates and putting food in to go boxes. It was quite comical.
Delicious food at a snails pace. Made a reservation on open table and upon arrival, received a nice surprise from the hostess- they don’t honor the open table reservations which are made ON THE WASABI WEBSITE. 40 mins past the reservation time, and we’re finally seated. We were seated with a large party which was split up by a rude little waitress who fought another waitress for 3 people who were part of a large party on the other side of the table- greedy. After our waitress got done arguing, she took 20 mins to get our drinks. We waited another 15 mins and watched the other side of the table get their food, while we waited for our soup. After 20 mins of waiting for soup, we left. Enough. Get it together wasabi and fix you friggin website!
We made reservations and arrived on time. After waiting 30 minutes I went to the hostess stand to see why we still hadn’t been seated and was told by the rude little girl working the hostess stand that they didn’t accept reservations and that all we had done by reserving on Open Table was a call ahead for seating.
I was not pleased with the food at all. The service was mediocre and the chef was not entertaining nor was the food good. I ordered the sumarai. The shrimp was salty and tough from being over cooked. I ordered my filet medium and it was well done and salty. I had to ask him to be lite on the salt and soy sauce. I told him not to even give me the chicken. (Yes, our food was cooked one at a time. All items were not on my plate at the same time.)As this was my children's first experience, he was not entertaining. I will probably not go back. It's unfortunate because I remember always having a good meal here.
I booked a reservation 2 weeks and advance on Open Table's website for 6:30 pm. We arrived at the restaurant on time and checked in. We were told we would be seated as soon as possible. My group had been seated and gave up those seats in anticipation of being taken to our table. After a 20-minute wait and two very large parties of 16 to 18 people being sat, we inquired what was our wait time because we had reservations. We were at this time informed that they do not take reservations from OpenTable. They stated that they do not guarantee seating and we needed to continue to wait to be seated because the wait time was at an hour. We asked for manager, and then the owner, neither were helpful in resolving the issue... Both continued to say they don't take reservations.. If this is so, they should remove the restaurant from the website...
When upon arriving the hostess gave us a quizzical look about us even booking a reservation, as if she didn’t know how to monitor incoming reservations. She argued with me when I presented my open table gift card and saying that I needed a check when in fact the website told me different. The cook didn’t put on any kind of show and even cooked his own dinner with ours! I understand everyone needs a break and to eat, but cooking your food while you’re suppose to be entertaining your customers is inappropriate. The reason why we wanted to sit at the hibachi table is to be entertained, not just to be cooked for. Management really needs to step it up and make sure they’re providing quality service for all of their patrons.
we made reservations online for 6:30. When we got there they started to seat us at a table but then said oh no wait and put us back in the waiting area until 6:50. Our waitress took over 15 minutes to bring back a drink menu. We had already had our soup and we're bringing our salad before we ever got our appetizers. It was at least a 15 minutes wait for a refill on a beer.
All in all service was terrible but the food was good
They do not do reservations, so I have no idea why they are on open table. We sat ourselves after waiting 1 hour and 15 minutes past our open table time. Then we waited about 15 minutes before we were noticed. After that, everything was great. Very nice waiter and the food was great!
Very loud, energetic, performance based dining. Service was quick and efficient for a party of eight. The volume of food was quite large and was very tasty. Hibachi chefs are entertaining. We had a couple of small children and our chef was very aware of how young and kept his antics to a minimum. Was very appreciative. It is hard to talk to everyone with being spread out but was still quite enjoyable. We brought in cupcakes for a birthday guest and waitress was very helpful in serving those. Very good overall experience.
We made reservation for 7:00 on a Sunday for a party of six ( it was for a Birthday dinner). We arrived 15 minutes early and checked in with the hostess. I was told it would only be a few minutes before we would be seated. At 7:30 I went back to the hostess and asked how much longer ( We had plans to go to a 9:00 movie). She was very short with me and said we were next and it would only be a few more minutes. We waited another 15 minutes at which time they had already called 2 other parties ahead of us with roughly the same number of people. After waiting 45 minutes (with reservations) I walked up very politely and told her to cancel our reservation we would go some place else. She was extremely short with me and asked my name so she could cancel our reservation. Wow, this was only our second time going here, but it most certainly will be our last. We took our business elsewhere and spend $200 some place else that wanted our business .
I made a reservation online for dinner. When I checked in I was told "We will seat you as soon as possible." I heard the hostess telling other people without reservations that there was a 45 minute wait. After my wife and I waited 30 minutes I asked what was going on and was told that there reservations are not actually a reservation but like call ahead seating. Well, I made the reservation at noon for a 6:45 dinner, that should be plenty of time to be at the top of the "call ahead seating" but over all if you are going to take reservations then honor them. Even with reservations we waited more than 45 minutes before being seated. The food was excellent but that is no excuse for poor service.
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