Ward's House of Prime Milwaukee
First time ever that I showed up for an Open Table reservation and the table wasn't ready. Were told it would be 15 to 20 minutes which it was. Our waiter, RJ, was great but the rest of the staff didn't really seem up to par. Just doesn't come across as a true steak house even though they do have great steaks.
As always, we strive to give the best service possible to our guests. Thank you for the feedback!
Great salmon & prime rib, also had shrimp cocktail, all great. Never had a bad meal there & service always great.
Julie - Thank you for taking the time to let us know you enjoyed your experience at Ward's!
Our server was VERY new.
Tracy - Thank you taking the time to let us know how your experience at Ward's was. We are sad to hear that you did not enjoy your service. We would love to make it up to you if you decide to give us another try. julie@wardshouseofprime
We were very pleased with Ward's overall. We celebrated a special birthday and were given a private room, which I didn't know they had. So it was an excellent evening and definitely more quiet than the regular dining rooms. We really enjoyed our evening.
GerryH - Thank you for letting us know you enjoyed your experience at Ward's. We look forward to seeing you again.
Y husband ordered prime rib medium rare. It came out uncooked. He asked to have it slightly done a little more. They were back in one minute with one that was well done. For a place that specializes in Prime Rib, how can you not know how to cook it. I ordered medium well. It came out well done but I was able to eat it. I ordered grilled Brussels sprouts. They came out black. They were so burned I could not eat them. The server never asked if there was a problem with them as they weren’t touched. Not good on his part. We have enjoyed dinners there before and have always enjoyed our food. Change of cooks? Management?
Momsshopping - We are sad to hear you did not enjoy your experience at Ward's. We strive to offer the best to our guests and appreciate your feedback. If you decide to give us another try, please contact me. julie@wardshouseofprime
Food and service were perfect.
It is unfortunate that the restaurant was so empty.
Larry - Thank you for letting us know how much you enjoyed your experience at Ward's! We look forward to seeing you in the future.
Outstanding service and the food was terrific! Can’t wait to down the 360 ounce prime rib
Brian - We are so happy to hear you enjoyed your experience at Ward's! Please come visit us again soon.
Had a wonderful Saturday night meal! Derrick was our server who was very pleasant and attentive as well as the support staff. The salmon was amazing as usual. We were visited by Itza the Restaurant Manager who ensures everything is to your satisfaction. Well done Wards team!
Jeff - It was a pleasure to finally meet you! Thank you so much for your continual support! It's always a pleasure having your wife and you. We look forward to seeing you again soon!
One of the best cuts of prime rib ive ever had. Cant wait to go again
Nick - Thank you for the review! We look forward to seeing you again soon, as well!
Our server never put in our order for our appetizer so my party of 7 didn’t get the appetizer.
Julie - We are sad to hear that you did not have the experience we strive to offer here at Ward's. If you ever decide to give us another try, please contact me. julie@wardshouseofprime
Thank you for the experience! This was my first time at the establishment. The food was excellent, as were the cocktails. Our waiter, RJ, could have been a bit louder - I needed him to speak up almost every time he was at our table. Ward's House of Prime is a great destination restaurant.
WaltzMaker - Thank you for the review and we are happy to hear you enjoyed your experience at Ward's! We look forward to seeing you again soon.
We had wonderful salmon that was delicious, cooked to perfection and piping hot. Matthew was our server and he was very attentive and prompt with all our needs. This is a great place for a dinner - you will absolutely enjoy it!
Jeff - From all the staff here at Ward's, thank you, thank you!! We appreciate your continual support and enjoy having you as a frequent guest. Take care and we will see you again soon.
We had a nice group dinner. Great service and wine! Apps were hit or miss. Same for steaks. All were great except one which was promptly replaced with a different cut
Karin - Thank you for taking the time to let us know how your experience at Ward's was! We hope to see you again soon.
Had another great experience! Sat at a high top and watched a football playoff game while enjoying a great piece of salmon and salad. The fish is fresh, piping hot and delicious. Service was good and a pleasant evening.
Jeff - It is always a pleasure having your wife and you in for dinner! Thank you, again, for letting us know how much you enjoyed your dinner! We look forward to seeing you again soon.
The Resturant has a great ambiance to it. The waitress was friendly and nice. The appetizers was tasty, but my entree was not! Also it was a Friday evening and there wasn’t many people there. That was surprising to me. Overall my mother enjoyed her birthday dinner! Thanks a lot!
Valecia - We are sad to hear you did not enjoy your entree but your mother enjoyed her birthday dinner. We appreciate all feedback and thank you for letting us know how your experience at Ward's was! Please feel free to contact me next time you join us. julie@wardshouseofprime
Our server, Sandy, was delightfully attentive to our every need! She is a true asset to this restaurant! Food was fabulous as always!
JandK - Thank you for reviewing Ward's! Sandy is truly an asset to the restaurant! Hope to see you again soon.
We made last last minute New Year’s reservations and were able to get a table set up in the bar area. It was loud but the service food and company were well worth the bit of noise. I have read reviews about the knives not being sharp enough to cut their prime rib. Seriously prime rib is cut with a butter knife when ordered correctly at medium rare. They probably ordered well or well done. Such a sin. The prime rib was to die for it was so tender and flavorful. But again I ordered MEDIUM RARE.
Happy New year Wards we will be back again.
Thank you for all the kind words, Debra! We look forward to seeing you again soon. Happy New Year to you and your family!
Ward’s has an amazing staff. The service is always impeccable and friendly. The food is outstanding. Portions are wonderful. The 9oz filet is always made to perfect temperature.
Dan - Thank you for taking the time to let us know how much you enjoyed your NYE dinner at Ward's! We hope to see you again soon.
First time we were ever there. Wanted to try a new place. New Year's Eve is our anniversary. The service was fantastic. All wait staff seemed to pitch in to help. The onion rings, baked potato, and coffee were not as hot as they should be, but what the heck, it's New Year's and they're very, very busy. You just cannot complain about that. Would definitely come back. Happy New Year!
We had a booth, just loved it for an anniversary. Sad to see that folks do not care about dress codes anymore. The restaurant has dress codes, but customers seem to ignore them.
Gary - It was a pleasure having your wife and you join us for your NYE and anniversary celebration! Thank you for all the kind words. We greatly appreciate it and look forward to seeing you again soon.
It was busy for New Year’s Eve.Only one complaint would be when they brought our food each of us cut into our filets and we all had the wrong one and had to figure out which was rare , medium and well done.
Most places that serve steak have them marked or know which person gets each.
Sandra - We appreciate all feedback and thank you for letting us know of the error at your table. Have a happy New Year and we look forward to seeing you again!
The food tasted very good however the service was a little slow
Staff were friendly and welcoming from start to finish. Service was excellent, and so was the food and cocktails.
We went there for NYE dinner and it was very festive in there and the food was great. We’d be happy. To return again.
Thank you for taking the time to let us know how your experience at Ward's was! We wish you and your family a very Happy New Year and we look forward to seeing you again soon.
It was nicely set up for NYE. Server was outstanding. Food was great. Banana cake is amazing.
Thank you for taking the time to review Ward's and let us know you enjoyed your NYE dinner! We hope to see you again soon.
We have eaten at Ward’s a few times before and always receive excellent service and food
Regina - Thank you for taking the time to review Ward's! We look forward to seeing you again soon.
Very disappointed and unexpectedly so. New York strip ordered as medium was barely rare in the center (after eating a good portion of one end). Manager and server seemed very indifferent and did nothing about it. General sense is the whole staff just wanted everyone out. If you’re going to be open Christmas Eve, you can’t just check out early. Would not recommend with several other very good steakhouse options.
Diners876 - We are sad to hear your dining experience at Ward's was not up to your expectations. We appreciate all feedback and will address your concerns. We hope you will give us another try. If you decide to do so please let me know. julie@wardshouseofprime
Sea Bass was excellent according to my wife who can’t stand anything but the best Sea Bass.
All steaks were cooked perfectly which seems to be hard to find at even the highest rated steakhouses.
Cocktails were delish and service was great. Chef/Owner made rounds to check on things at the tables.
All around a great dinner! I highly recommend Wards.
Thank you for all the kind words! We appreciate you taking the time to let us know that you thoroughly enjoyed your experience at Ward's! Happy New Year to you and your loved ones. We look forward to seeing you again soon!
While we were happy that Ward ‘s House of Prime could accommodate us on Christmas Eve at the last minute, the food was not outstanding. It was good, but given other choices, I would have chosen a different restaurant had it been open on Christmas Eve. My husband’s New York Strip, while flavorful, was a bit tough. I guess he should have chosen the Aged New York strip, even though our waiter claimed that both the “regular” strip and the “aged” strip were equally tender. The salads were very good, and very fresh, with enough salad-fixing variety. The ambiance is romantic. This was our first visit to the restaurant, and, again, while it was good, it was not outstanding.
Gbabe - We appreciate all feedback and thank you for taking the time to review Ward's. We hope that you will give us another try in the future. If you decide to do so, please contact me. julie@wardshouseofprime
As always Wards delivers exceptional food with wonderful service!
Thank you for the stars, AmyB! We look forward to seeing you again soon.
Christmas Eve. Once you eat prime rib at Ward’s, you can’t eat it anywhere else.
Thank you for the kind words! We love hearing how much our guests enjoy our signature Prime Rib! Hope to see you again soon!
Great prime rib. Excellent wait staff as well as a wonderful valet worker and bar staff.
Great food. Service was friendly and helpful. Overall great experience
Wonderful Birthday celebration. Our server, Tim, was outstanding.
Our waitress was outstanding and overall the food was excellent. My only issue was with my prime rib. I ordered the 24 oz prime rib and the meat was loaded with grissle. My girlfriend ordered steak and scallops which were excellent and the sides mushrooms and steamed spinach were excellent also. The bread, drinks and booth we had were great. I would come back because the prime rib was not a deal breaker but I would not order the larger prime rib again.
Only criticism was the pricing, a bit too high. Everything else was outstanding.
We appreciate you letting us know how much you enjoyed your experience at Ward's! Thank you and we look forward to seeing you again soon.
Went for a retirement lunch. My go to place for consistently great food and friendly faces. Ward’s never disappoints.
Thank you for the review! With our delicious signature sandwiches and famous Prime Rib, you can't go wrong coming to Ward's for lunch! Hope to see you again soon!
Ward's house of prime is always a great meal with great service.
Thank you for the kind words, Julie! We appreciate you letting us know how much you enjoyed your meal and the service at Ward's!
Always the best prime rib in the Milwaukee area! You will not be disappointed!
Thanse - We greatly appreciate you taking the time to let us know how much you enjoyed your experience at Ward's! Please come see us again soon!
Amazing Every Time!!! Everything on the menu is amazing! The prime rib is mouth watering and the salmon is tasty as well. Love this place and service is perfect every time.
Jeff - Thank you so much for the review!! All your kind words are greatly appreciated! We look forward to seeing you again soon!
The ambiance was great and an excellent salad and innovative cocktails. The prime rib was very flavorful but tough and the knives given to cut it had to be used as saws(thankful for the serrated knife).
Our waiter was attentive without being overbearing. When we got ready to leave I paid partially
with a gift card whose validity was questioned. Our waiter said that if it was from a former partner it could not be honored and he(the waiter)would be responsible. What I know is that there is no circumstance where anyone should intimate that I am responsible.
If there are some issues with gift cards they should be addressed at the beginning of the meal. It was a stressful end to a great day in Milwaukee even though my gift card was honored. So, I won’t be back but I have an interesting story to share.
Lester - We appreciate all feedback and thank you for taking the time to let us know how your experience at Ward's was. We apologize for the confusion with the gift card. If you ever do decide to give us another try please contact me. julie@wardshouseofprime