Waldhaus Restaurant - Fairmont Banff Springs Hotel

4.7
555 Reviews
CAN$51 and over
German
Enjoy our Fondue experience set menu this winter 2021. Discover your inner foodie, or as our German friends like to say your inner feinschmecker, at our "house in the woods;" The Waldhaus. This hidden Alpine delight is nestled in the woods above the Bow and Spray Rivers, and has everything you could want from a Bavarian haven.

German-inspired alpine cuisine waiting to be devoured in an atmosphere reminiscent of a rustic hunting cottage. With a large fireplace and a wine cabinet, we promise to set the tone for a memorable dining experience at our "House in the Forest."

Experiences

  • Waldhaus Fondue Experience

    CA$89.00 per person

    Multiple dates available

    Enjoy our Fondue experience set menu this winter 2021. We are offering a 3 course menu with choice of entree. Enjoy Cheese fondue appetizer and chocolate fondue for dessert. Endulge your inner feinschmecker (foodie), at our "house in the woods;" The Waldhaus. This hidden Alpine delight is nestled in the woods above the Bow and Spray Rivers, and has everything you could want from a Bavarian haven.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Diner temperature check required
  • Contact tracing information collected
What 555 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.8
service
4.7
ambience
4.1
value
Noise · Moderate
100% of people would recommend it to a friend
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OT
OpenTable Diner
Edmonton
2 reviews
Dined on April 3, 2021
Overall5food5service5ambience5

Easter family dinner

OT
OpenTable Diner
Edmonton
1 review
Dined on March 27, 2021
Overall5food5service5ambience4

Great experience.

C
Care
1 review
Dined on March 26, 2021
Overall5food5service5ambience4

Main course was delicious. First course came with mostly bread, not enough variety for a starter. Dessert was fabulous.

BB
BooBear007700
Calgary
9 reviews
Dined on March 26, 2021
Overall5food5service5ambience5

Just a fantastic place with outstanding views, great service, wonderful food, was a fun place, would definitely come back!
Thank you

OT
OpenTable Diner
Calgary
7 reviews
Dined on March 19, 2021
Overall5food5service5ambience5

I loved the fondue. I hadn't tried such a nice food in a while. I also ordered the recommended wines with the fondue and they were very well chosen.

SD
StephanieD
1 review
Dined on March 13, 2021
Overall5food5service5ambience5

Waldhaus has THE BEST cheese fondue! Hands down. Excellent schnitzel and spatzle as well. Top tier drinks. Wonderful servers. We stop in every time we’re in Banff!

OT
OpenTable Diner
Calgary
5 reviews
Dined on March 12, 2021
Overall5food5service5ambience5

Just as we remembered it. Having the experience as the only option is by far the way to go! Everything perfect as usual. Will be back in December, or maybe sooner if possible!

EY
vipEmYYC
Calgary
3 reviews
Dined on February 27, 2021
Overall5food5service5ambience5

The fondue experience was delicious and as always the schnitzel was a favourite! It was an expensive meal, but was well worth the splurge.

OT
vipOpenTable Diner
Edmonton
8 reviews
Dined on February 26, 2021
Overall3food3service3ambience4

The premium wine pairing is definitely not worth the price being charged. Not only were the wines not of premium quality but were also mismatched to our meals.

Restaurant is a considerable distance from the hotel and the hotel has cancelled their shuttle. The walk down/up in winter is rather treacherous and requires traversing long, steep staircases. People with mobility issues should avoid booking until the hotel runs it's shuttle.

CT
CrystalT
Calgary
1 review
Dined on February 19, 2021
Overall5food1service4ambience3

I have ate at the Pub many times and always had a great experience. This time we stayed at the hotel and made a reservation for dinner in the restaurant. It was a set menu and the fondue was fantastic but the mains were horrible. The schnitzel was as thin as a piece of baloney and the veal was nit much better. It was super overpriced and we left felling ripped off.
If you are going I recommend the pub as we had better experiences there.

S
Scott
Calgary
2 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Really great spot. Awesome food and fantastic service

CG
CityGal
Calgary
5 reviews
Dined on October 23, 2020
Overall4food4service4ambience4

Right now, there is only their 3-course “fondue experience” menu available. Fair portions, each course was delicious. We were slightly disappointed with lacklustre plating, and wish of additional vegetables and sauce with the schnitzel. Service was great, and overall, we left satisfied.

F
vipFoodie
47 reviews
Dined on October 23, 2020
Overall5food5service5ambience5

This restaurant is a hidden gem at the Banff Springs Hotel. The fondue dinner is incredible. Friendly, professional service. Wood burning fireplace in restaurant adds greatly to the experience.

JA
vipJustinA
Calgary
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

We enjoyed the fondue dinner with wine pairing. Would recommend.

SF
SheilaF
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

If you like to eat well, this is the perfect place. Very well served and the food is very tasty! My desire was to eat everything, but I couldn't. 😅

OT
OpenTable Diner
Miami
1 review
Dined on October 11, 2020
Overall1food1service5ambience1

Vraiment TRÈS dispendieux pour la qualité de la nourriture.
Nous sommes arrivés et nous avions aucun choix de menu à part un FONDUE EXPÉRIENCE a 89$ par personne.
Préparer vous aussi à accéder au restaurant à pieds.
Carte de vin très ordinaire également
Par contre nous avons eu un bon service ! Une chance !

Report
S
vipSteve
Vancouver
22 reviews
Dined on October 9, 2020
Overall5food5service5ambience5

An amazing experience. We were initially blocked from entering the restaurant as two elk were grazing on the front lawn so we went around the back way and discovered the pub downstairs for a quick beer before dinner. When we made it upstairs, we were seated in their genuine-feeling dining room. Anywhere else, this dining room would have felt kitcshy, but here, the german-swiss hunting lodge vibe was bang-on. We ordered the set menu of fondue, schnitzel, and chocolate fondue which while simple, was perfectly on-point. Instead of going with the wine pairing option, we spotted a Mosel wine we were familiar with and went with that which turned out to be an excellent pairing here. It should also be said that the service throughout was truely outstanding from the banter with the bartenders downstairs, the attentiveness of the maitre d, and finally what I would describe as a 100% perfect service from our waitress. Outstanding all around. A fabulous experience including the walk back up the stairs through the woods back to the hotel with our full bellies.

OT
vipOpenTable Diner
Calgary
7 reviews
Dined on October 9, 2020
Overall5food5service5ambience5

Watch out for the elk

OT
OpenTable Diner
Calgary
10 reviews
Dined on September 12, 2020
Overall5food5service5ambience5

Totally enjoyed

EW
vipEdwardW
Vancouver
31 reviews
Dined on September 12, 2020
Overall5food5service5ambience3

Fixed menu because of COVID
Cheese fondue ,schnitzel and then chocolate fondue
Suggest splitting meal unless very hungry

MP
MikeP
1 review
Dined on September 6, 2020
Overall4food5service5ambience5

It was very good overall. Good cheese and dessert fondue.

T
Toddw
Edmonton
1 review
Dined on September 4, 2020
Overall5food5service5ambience5

First day back open after Covid closure.
Food and staff didn’t miss a beat.

A
vipAmber
Calgary
19 reviews
Dined on March 7, 2020
Overall5food5service5ambience4

This is our third experience at the Waldhaus and as always we had an excellent time and enjoyed the incredible food (salad, cheese fondue, chicken schnitzel) that is offered at this establishment. We were pleased to have Mark as our waiter again; his kind demeanour and spot on wine recommendation always add to the enjoyment of the evening. If you can visit just one restaurant during a trip to Banff, I highly recommend an evening at the Waldhaus Restaurant.

MC
vipMissyC
Dallas
17 reviews
Dined on February 27, 2020
Overall3food3service5ambience3

Our first Waldhaus experience was 15 years ago. We absolutely loved it. This time we were disappointed. Although our server was indeed most pleasant and attentive, and the fire was lovely, when we checked in - an hour before the reservation apparently (Texas time versus Banff time) - I felt chastised and dismissed. But we did sit by the fire! Food was okay - lot of confusion about the relationship between the Fairmont and the Waldhaus - billed on the hotel website and one of their restaurants - but we could not transfer (or take with us) our favorite Scotch highballs from the hotel down to the restaurant and the Waldhaus does not have a wide selection of cocktails. Anyway - sadly it wasn't the same experience and we won't go there again.

KD
KarlaD
New York Area
5 reviews
Dined on February 27, 2020
Overall4food5service5ambience5

The Waldhaus had excellent atmosphere, pictures on the walls were great. Food was very good but pricey. It is a limited menu. The menu had only one vegetarian selection and it contained mushrooms- which the vegetarian in our party didn’t like but ordered it anyway-said it was good. Overall, we had a really nice time and would recommend this restaurant.

NG
vipNathanG
New York Area
10 reviews
Dined on February 17, 2020
Overall5food5service5ambience5

Great food. Grew up in Germany and love the schnitzel

KW
KatherineW
Calgary
1 review
Dined on February 16, 2020
Overall4food4service5ambience5

Great views, amazing ambience, quality service. The food is very flavourful, however, the portions were a bit on the small side, especially considering the amount that you pay. Overall an great meal.

b
bradenw
1 review
Dined on February 16, 2020
Overall4food5service5ambience4

hostess and waiter were all very helpful food was amazing will come back again

RW
vipRobertW
Calgary
5 reviews
Dined on February 15, 2020
Overall3food3service4ambience2

We understand that the Waldhaus restaurant recently underwent a renovation.
I ordered the Schitzel which was dry and not very tasty. Thought the food was overpriced for what you get.
Being at a Fairmont property, you have certain expectations. There were cobwebs in the overhead light fixtures and the carpets were in desperate need of vacuuming.
As well, thought the Waldhaus was a German restaurant, but pretty sure the back of the dining chairs had the Swiss emblem on them.
Overall, a very average experience.

DS
vipDianneS
Hawaii
32 reviews
Dined on February 13, 2020
Overall3food3service5ambience4

Did not like the menu changes from last year. Missed the trout and bradwurst.

F
Foodie
Cheshire
1 review
Dined on February 10, 2020
Overall5food5service5ambience5

Excellent food. Service was brilliant. Room and atmosphere was spot on. Food quite pricey but worth it as a nice treat. The restaurant is on the fairmont grounds so we expected it to be a little bit more pricey than the average restaurant. We had fondu and there was plenty of it and plenty of food choices to dip into the cheese.

JH
JaredH
1 review
Dined on February 9, 2020
Overall5food5service5ambience5

Our Server, Julie, was phenomenal. She made the dining experience so much more amazing. Thank you Julie!!

MB
MoiraB
Calgary
3 reviews
Dined on February 6, 2020
Overall5food4service5ambience5

Great food but it’s the atmosphere and service that really stand out! A bit pricey but worth it.

G
vipGillygal
Calgary
43 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

We truly enjoyed a wonderful evening - fondue always lends itself to good dinner conversation! A warm, cozy and upscale atmosphere and great service. We love coming here.

BG
BrianG
Washington DC
11 reviews
Dined on January 27, 2020
Overall3food2service4ambience5

It's rare that I find a German-style restaurant to be a disappointment. The new and now limited menu was a disappointment, especially after viewing the website which still listed the older menu - you know, the one that actually offers wursts at a German restaurant. The ambiance and the waitstaff were great. The menu was lacking and the food we did order was not particularly good. The Wienerschnitzel was dry and lifeless. The fondue appetizer was good although heavy on the bread when we hoped for more pickled veggies. If it not been for the good beverage selection, ambiance, warmth of what sadly is the only real working wood fireplace in all of Banff Hot Springs, I would not recommend this restaurant. You can get a similar meal at the Walliser Stube in Lake Louise which we did and it was much better.

OT
OpenTable Diner
Calgary
1 review
Dined on January 26, 2020
Overall5food5service5ambience5

Great food and fantastic service!

JP
JosephP
Minneapolis
6 reviews
Dined on January 23, 2020
Overall5food5service5ambience5

A great experience all around. Looking forward to a return visit!

AH
AudraH
Houston
1 review
Dined on January 5, 2020
Overall5food5service5ambience5

Service, food and atmosphere were great. We loved the fondue and wienerschnitzel! Even the walk from the main part of the hotel to the restaurant was gorgeously alpine (shuttle available also).

E
Eduardo
New England
6 reviews
Dined on January 3, 2020
Overall5food5service5ambience5

Very much enjoyed the authentic Swiss dining experience.

OT
vipOpenTable Diner
Edmonton
2 reviews
Dined on December 31, 2019
Overall4food5service1ambience5

I took my boyfriend here for his birthday. Finding parking was horrible. Make sure to arrive extra early to figure out the whole parking situation as the parking described on the app was not valid due to the ice on the stairs. Once at the restaurant, it was a lovely venue, the food was fantastic however the only help our waiter offered us was choosing a wine and cheese selection. He was very talkative towards myself however didn’t seem to give my boyfriend the time of day. He barely visited our table and when finished our wine, we were not offered more. In fact, the glass was removed from the table and as he took it, we had to stop him to ask for more. Upon leaving the restaurant, we were graciously helped by another staff member with calling a shuttle which helped turn our sour experience around. If you go to this restaurant, and your waiter is Gary, I definitely recommend switching tables.

FAQs

Waldhaus Restaurant - Fairmont Banff Springs Hotel is rated 4.7 stars by 555 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.