The restaurant was freezing as all heck
We went thinking it was a nice romantic place for hubby's birthday.
The restaurant and servers are sore thumbs compared to the customers who go.
This is on our no go again list
Was seated then watched 3 tables get seated and had drinks before even my pregnant was asked if she wanted a water. Had to get up and ask the bartender to get my wife some water.
Everything was fantastic! My girlfriend quite enjoyed the food, and the beer selection was excellent, as well. My favourite ribeye steak. However, I will say that $14 for only 4 coconut shrimp is definitely steeper than it used to be. I remember portions being a lot larger, although they were extremely delicious as usual.
Food was delicious, great service. Too costly to be ble to afford it more frequently.
Those potato puffs were fantastic.
Heard lots of good things. Wine / cocktail list was great! Server was very attentive and positive. We were sat in a very high traffic area which was disappointing since the restaurant was fairly empty for a Friday night. First red flag. My wife and I ordered mussels , which came out in record time. Even before the drinks, and without bread... Oh and stone cold and dehydrated... I guess a previous misfire can be sold if done quickly , but at least take the time and consideration that you're serving something of a higher standard for the price you charge. The food was remade and the second attempt was delicious! Some of the best mussels, I would suggest changing suppliers though, as the Size indicated they were harvested before maturity. But I digress.... Main courses my wife ordered a 10 oz cowboy ribeye and I ordered 10 oz Oscar fillet. The ribeye was great! Presentation, flavor, cooked just as my wife ordered. Bravo! The fillet... What can I say. When you order 10 oz and get something barely weighing 4 or 5 it's disappointing. My wife and I shared the cowboy steak as the other was prepared. The new 10oz arrived shortly after . My medium rare was blue rare, still chilled in the center. I still ate it. The flavor was great. I get it, both my wife and I cooked in steakhouses for over a decade of our lives and from an executive chefs perspective I have lived the stress and pressure to perform during service. to be honest you'll have a hard time sourcing quality talent in a city like Edmonton, its trying but not quite a food city yet. For dessert we shared a key lime tart which was incredibly eggy and gummy in texture. All in all for $250 it's far from the worst experience I've had in Edmonton, but they have a long way to go to provide a consistent experience dish to dish. Digital thermometers save you the headache working in a steakhouse. remember you're only as good as the last dish you served and strive every day to give every guest a mouthgasm. Cheers
It was a really nice environment that felt relaxed and the service was great
We had the seafood dinner for two. The presentation on the platter was subpar but the seafood was well prepared. The last 30 minutes of our meal we seemed to have been abandoned by our waitress. We sat for over 15 minutes with our dirty dishes and empty glasses.
Way over priced and left hungry and cost 200.00 not impressed at all will never go back
I was extremely pleased with my meal. I am very critical of dining out and walked away satisfied and will definitely be returning to try more of the menu!
Friendly knowledgeable staff....delicious food!!
Meal came a little on the cool side. The wine I thought was way over priced. Overall the meal tasted good. Will I go back, I will try a new place.
Was fantastic! Great seafood selection and very reasonable pricing! Very impressed and my meal was excellent!
The service was average, the waiter forgot to bring one person their soup and items were mixed up on our bills, Plus we had an 18% gratuity fee added to our bill. The food was average but nothing special for the prices.
Very nice steak, quite expensive menu though.
Unfortunate table seating as we were next to wine wall and had to move often for servers to access wines.
Well, i had heard good things about Von's so i decided to try it for V-Day 2018. We reviewed the menu together and thought it might be nice. Well, three days before V-Day i recieved a call telling me that the menu we reviewed was not being served and that there was a V-Day menu only available. It being three days before the occasion, i knew that there was no way to get reservations anywhere else so I reluctantly agreed.
Service sat us at a table that was clearly broken and wobbled to the point where it was actually -likely- something would tip over, and under an air conditioning unit, hoping we wouldn't complain. We did, and they moved us. without much complaint but we observed them pull the same shenanigans with patrons after us. Just fix your table, for God's sake.
Went on Valentine's Day 2018. Food was rather lackluster and the portions were -very- small. Now i'm certainly not new to fine dining and portion sizing, but for a four course meal it was rather disappointing and I actually left hungry. Was told that all beef options were served medium, and we couldn't choose. My girlfriend won't eat anything that isn't cooked well and while that isn't necessarily in my opinion the best way to eat a steak, she should still have the option of deciding how cooked her meat is. So she pretty much hated her meal. She liked the mashed potatoes but that was about it. Also, they didn't serve her the yorkshire pudding that was advertised on the menu even at all. No explanation, nothing. Just hoped we wouldn't notice.
For myself, The mushroom soup served was rather bland and lackluster ( I've eaten better mushroom soup at Joey's, which can hardly be called fine dining.) and the swordfish was tough, dry, and chewy. Desert wasn't good at all and tasted like it was prepackaged. Some kind of cheescake style thing that didn't taste like anything but cheap fondant.
Oh, and my server helped herself to a 22% gratuity, above the agreed upon 18% listed on the menu.
Very nice atmosphere. Very good service. Took my gf there for Valentine's day. It was a romantic dinner. Highly recommended
Usually I would rave about von's but the Valentine's day menu wasn't good. Mine and my wife's steak were severely undercooked. I eat medium-rare but the first set of steaks were rare bordering on Pittsburg. They replaced the steaks but they still came back rare. The lobster was disappointing and the desserts were just alright. I have spend significantly less for a lot better meal there.... for a meal that was 100% better. I would go back but not on a day where they don't have the regular menu. My wife won't go back... She has fallen out of love with von's.
The restaurant was cold! there was a draft blowing through the place, most of the women had their jackets on, there seemed to be no heat coming out of the ceiling vents next to the windows. The menu was limited with only 3 choices....we made reservations and they ran out of prime rib! How do you run out of a reserved set menu ?? Manager cane over and comped us our drinks and they ended up being on our bill at the end of the night. The food was okay, not worth the price which was paid! This was a special night for us and it’s been our restaurant for years and we were let down. Will be going somewhere new next time
Vons never disappoints! Valentine dinner was incredible and very filling. The service was spectacular as usual. 10/10, will dine again.
I brought my out of town business colleagues to Vons for a team dinner. We were sat at the nearest table to the door and we were cold due to the proximity. We were offered a set Valentine’s Day menu. The food cane out too quickly, like it was pre prepared, the portions were small, not hot, the prime rib was tough, and overdone. We were over sold on the Yorkshire pudding that came after we were served dinner, and it was like eating a sponge, actually referred to as a “loofa”. The share plate desserts were store bought and really not good. I apologized numerous times for my choice of restaurant. My colleagues were surprised as they had heard that Vons was an iconic Edmonton steakhouse. Thoroughly disappointing.
Super expensive! It was Valentines Day. Dessert was disappointing. Great atmosphere. Server was great but she was too busy to give great service. For the cost it would have been nice to be looked after better.
Excellent food. We got sat in a room which was quiet, but outside the room it was a bit noisy. The service was excellent. Would go back again.
Food was awesome, absolutely nothong bad to say. Right portions, right sides, excellent mix of flavors. Super fast and accomodating service but it was a little over price.
Best prime rib in Edmonton, great sea food as well, great wine selection, friendly staff, free parking, quiet , quick service but not rushed complete your meal. Over-all a fantastic place for fine dining.
Just was not impressed at all from our previous evening out !!
Were there with friends last time and was great , this time was the opposite for some reason !!
By 9:00 there was no customers even in the establishment , that had to mean something??
Would really appreciate if a manager would get back to me ,780-632-9394 !
Best regards Terry.
We had the seafood platter for two and it was all amazing with oysters to start !
Vons never fails. Had always been a great dining experience.
As always the food was exceptional and the atmosphere was perfect. However the server was distracted, she was not incredibly attentive not the service I normally see at Vons. BUT still love this place, definitely one of my top five in Edmonton.
BIrthday. Service was fantastic. Food on point.
We wanted steak for our birthday celebrations. I had the rib eye, my son had the prime rib and my wife had the bison short ribs. All three of us were very happy with our meals. The service was great and we enjoyed taking our time over relaxed conversation.
The PEI oysters were to die for mmmmmmmmmmmmmmm. Alan, Our server was excellent Enjoyed the wine and the selection suited our needs/wants very well. Other than adding a $2.50 charge for the change from one type of potato to another, kinda petty I thought... Overall very good it is a definite repeat...
Business dinner in a quiet corner with table service by the ever reliable Diane. Food, wine and service were excellent.
The dinner and staff were excellent as always. Love going there.
We booked a private room for a bday celebration. Our first glitch was a call to note they didn’t actually have a private room available as they had double booked them. We were assured our large group with several young children would be well placed in the dining room. When we arrived the hostess seemed to have lost our reservation all together & when they found it had no notes of our discussion when we learned the private room couldn’t be accommodated. We were seated in the lounge at a high top table so my sister in law had to watch her 2 year old carefully so she didn’t slip out if the booster seat (all they had although we had requested & been assured they had a high chair) for the night.
Half the tables appies arrived cold & although were quickly replaced they noted they would be complimentary but we had to remind the server to take them off the bill. The lounge is loud & not great for a large group celebration. We were disappointed in the organization & accommodation for our group. We have booked larger groups there often without issue so don’t know what’s changed at Vons but hope it’s a short term glitch.
Great prime rib! The cocktails were great too. Staff are friendly and able to help you with how to eat the oysters lol
The waitress and staff were not very welcoming it felt as they were not willing to serve us. We had no plates and had to ask for everything. We also felt rushed and not welcomed. Also we got a parking ticket even though they told us we get free parking as guests there and I provided my license plate number to them.
Loved the oysters !! Staff was amazing !! We also ordered the burger and fries and it was super goood !!
Went last night - it was our third time. Our steaks (NYS) were tough. Mine was over cooked, husbands was cooked perfect. As I was cutting my last piece of steak I found a hair underneath it. My baked potato was huge but very dry as they were very cheap with the toppings. When ordering a second bacon Caesar I had to wait close to 15 minutes as “they” were changing the Clamato..... definitely not what we are used to quality or service wise. Very disappointed!!!
This was a disappointing experience. We went specifically for the prime rib, which we had remembered as very good. But this evening it was not tasty at all.
Food was and service were both on point. Have a great time whenever we visit.