Vivo - Hartford

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1. J

   Jani

   New York Area

   16 reviews

   vip
   2.0

   16 reviews

   Dined on February 29, 2020

   overall2food2service3ambience4

   For breakfast I ordered a corn flakes coated French Toast. It was disappointing because the cornflakes did not make it delightfully crunchy as it has been in the past and my French Toast was barely warm.
   

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2. JF

   JFHolmes

   New York Area

   1 review

   5.0

   1 review

   Dined on February 21, 2020

   overall5food5service5ambience3

   Excellent food and the service was very goof. Servers were polite and accomodating.
   

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3. JB

   JohnB

   1 review

   1.0

   1 review

   Dined on February 15, 2020

   overall1food1service1ambience1

   We had a reservation for a Valentine's Day dinner at Vivo. When we arrived, there was one couple ahead of us waiting, but it took the hostess about five minutes to seat this one couple--unclear why. When the hostess finally took us to our table, the lights above us were flickering like a strobe light which made us feel like we were going to go catatonic before the appetizer. It took us five minutes to track down the hostess and then she finally moved us. We then waited another 20 minutes with no waitperson coming to our table to even give us water, much less take a drink order. We grabbed a manager and let him know we were waiting for a very long time with no service, he then went to our waitress to tell her we were waiting, and then she went straight to _another table_ to take their order (they sat down after us). At that point we just left. AWFUL SERVICE. Do not go to Vivo.
   

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4. I

   Isaac

   New York Area

   1 review

   3.0

   1 review

   Dined on February 15, 2020

   overall3food4service2ambience3

   Considering how full the place was (about 30%) the service was EXTREMELY slow
   

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5. OT

   OpenTable Diner

   New England

   9 reviews

   2.0

   9 reviews

   Dined on February 14, 2020

   overall2food5service1ambience4

   My girlfriend and I went for Valentines Day. They had a 5-course prix fixe menu with wine pairings. The food was excellent the service could not have been worse. Of the 5 courses only once was the wine brought at the right time. Food would come out, 15-minutes later the wine would come. At one point we waited 10-minutes after the course came just to get silverware. The food was fantastic but the awful service left a damper on the evening
   

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6. D

   Disappointed

   1 review

   2.0

   1 review

   Dined on November 15, 2019

   overall2food2service2ambience3

   Service was poor and very slow, for a Friday evening of a convention at 6-7:30pm. The restaurant, in my opinion, was severely understaffed. Soup order was wrong when delivered & soup was cold. Had to ask waiter 3 times for rolls, which weren't delivered to our table until well after meals were served. (I saw our waiter placing frozen breads in oven.) I ordered beet salad with salmon. The salmon was undercooked/partially raw inside (perhaps also frozen?). The staff was aware of poor quality & waiter apologized. Without asking, we were not charged for our alcoholic drinks and a discount was applied to our bill. This overall experience was unexpected and disappointing for a high-end restaurant in such a reputable hotel like The Marriott.
   

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7. AB

   AbbyB

   1 review

   5.0

   1 review

   Dined on November 8, 2019

   overall5food4service5ambience4

   A wonderful place with very attentive staff. They knew who we were before we even sat down, and made the celebration of a birthday very special. I highly recommend the food too! Can't go wrong with the scallops.
   

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8. B

   Bobbbn

   New England

   55 reviews

   3.0

   55 reviews

   Dined on November 2, 2019

   overall3food3service1ambience1

   Arrived only to find host telling us he’d be right with us and then tending bar for 20 minutes. Finally walked out and went to another restaurant.
   

   Vivo - HartfordResponded on November 8, 2019Dear Bobbbn, We are delighted to have been your chosen Vivo during your recent visit to Hartford. We were excited to have the opportunity to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the restaurant team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. I hope we have the opportunity to serve you in the future.
   

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9. L

   Lindsey

   New York Area

   1 review

   2.0

   1 review

   Dined on November 2, 2019

   overall2food3service2ambience4

   They were severely understaffed... they had one waitress for the whole restaurant and she was doing her very best to stay on top of every table. They appeared to have 2 cooks in the back (open concept so you can see into the kitchen) and there was also a manager running around like a chicken with his head cut off. One bus man was also walking around but looked overwhelmed and confused. We asked the waitress if they were just understaffed that day and she didn't really give an answer and said she just got there and wasn't sure what the issue was. Tables were getting up and leaving, angry at the waitress when it really wasn't her fault. This was clearly an management issue and not having enough staff on a night when a sold out concert was happening at the XL center (every other restaurant was booked solid), they had multiple events at the hotel happening as well, so they should have been better prepared. They waitress took the brunt of everything and removed her 18% gratuity that is automatically added to the check, which wasn't right... she shouldn't have to pay the price because of poor management.She had tears in her eyes as she dropped off the check. We left her a nice cash tip. The food wasn't bad and drinks were good, but based on this experience, I wouldn't go back.
   

   Vivo - HartfordResponded on November 8, 2019Dear Lindsey, Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent visit did not meet your expectations. For this, I sincerely apologize. Providing honest feedback is appreciated and will help to ensure this problem has been resolved in the future. Again I apologize sincerely for your experience and hope you will dine with us in the future. Sincerely, Matthew
   

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10. A

    Annie

    London

    7 reviews

    vip
    1.0

    7 reviews

    Dined on November 2, 2019

    overall1food3service1ambience1

    The service was terrible. We sat down at 5pm and told the server we had to have the check by 6:50pm to make our evening plans (was told no problem). It took over 20min to take our drink orders. We were served our main dishes at 7:05pm. Over 2hrs after we got to the restaurant and 15min past our exit deadline. Additionally our check was incorrect and contained a few over charges. The salmon and beef dishes were tasty so the service was beyond disappointing.
    

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11. OT

    OpenTable Diner

    New York Area

    8 reviews

    4.0

    8 reviews

    Dined on September 7, 2019

    overall4food5service4ambience5

    You really can't go wrong here. Not crazy expensive, menu is not extensive but everything we ordered was executed very well and was delicious. One drawback was the dessert menu was not to my taste. Overall this place is really good.
    

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12. J

    Joey

    New York Area

    22 reviews

    vip
    3.0

    22 reviews

    Dined on September 7, 2019

    overall3food3service4ambience4

    My halibut was very dry... worst I have ever eaten. Menu was limited.
    

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13. J

    Jani

    New York Area

    16 reviews

    vip
    4.0

    16 reviews

    Dined on August 25, 2019

    overall4food4service3ambience4

    We had a delicious breakfast!
    

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14. R

    Rxpalscoal

    New England

    28 reviews

    vip
    4.0

    28 reviews

    Dined on August 2, 2019

    overall4food4service4ambience4

    Enjoyable dining experience
    

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15. PG

    PamelaG

    New York Area

    13 reviews

    4.0

    13 reviews

    Dined on July 27, 2019

    overall4food4service5ambience5

    Food very good. Much better than The Capitol Grill where I had eaten a few days before.
    

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16. RP

    RosannP

    1 review

    5.0

    1 review

    Dined on July 24, 2019

    overall5food5service5ambience4

    What a pleasant surprise. At the last moment we decided to go out for dinner. The food and service was outstanding. We will be back.
    

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17. SI

    SamehI

    Philadelphia

    10 reviews

    4.0

    10 reviews

    Dined on July 2, 2019

    overall4food4service5ambience4

    Food was good and it’s very quiet. It’s great restaurant for business meetings.
    

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18. R

    Rich

    New England

    13 reviews

    4.0

    13 reviews

    Dined on June 24, 2019

    overall4food4service4ambience4

    Good food, decent wine selection and friendly staff.
    

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19. OT

    OpenTable Diner

    New England

    3 reviews

    3.0

    3 reviews

    Dined on June 23, 2019

    overall3food5service2ambience4

    It took us over 2 hours to have a buffet breakfast. The pancakes and French toast we ordered came out over an hour after we ordered them. The waitress forgot to give us our waters and brought the wrong juice out. The food was excellent but the poor service really soured our experience. Especially when a member of our party had a bus to catch to the airport
    

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20. EJ

    EddieJ

    1 review

    4.0

    1 review

    Dined on June 22, 2019

    overall4food4service4ambience4

    The only complaint we had was that we made our reservation online. When we arrived there was no reservation for us. I showed my confirmation email and was informed that the hostesses do not receive the online reservation. The owner does. Better communication and or system would solve this. The hostess found us a table and we enjoyed our dining experience. Jenn was our waitress and served us well.
    

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21. HP

    HillaryP

    New England

    2 reviews

    4.0

    2 reviews

    Dined on May 18, 2019

    overall4food4service5ambience5

    We had an absolutely wonderful time at Vivo! The atmosphere, the service and food were all amazing. A highlight was the shared cheese plater. If you are a cheese lover it is not to be missed. Would highly recommend Vivo!
    

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22. TC

    TotfromCT

    New York Area

    1 review

    5.0

    1 review

    Dined on May 12, 2019

    overall5food5service5ambience5

    3rd year for the Mother’s Day Brunch. Started with 3ppl and up to 8 and counting!’
    

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23. PB

    PatB

    New England

    7 reviews

    5.0

    7 reviews

    Dined on April 24, 2019

    overall5food5service5ambience5

    Located in the Marriott right next to the Connecticut Science Center and in the pretty riverfront area. Our meal was delicious, and they have a very reasonably priced children’s menu. Staff was knowledgeable and attentive. Perfect spot after a long afternoon at the museum with children, but equally nice if you’re in the area on business.
    

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24. AP

    AnnP

    New York Area

    7 reviews

    4.0

    7 reviews

    Dined on March 28, 2019

    overall4food4service4ambience4

    We enjoyed our food, our table, and the fact that bottles of wine are 1/2 off on Thursdays--tho we probably had a bit too much.
    

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25. BF

    BillF

    New England

    5 reviews

    5.0

    5 reviews

    Dined on March 15, 2019

    overall5food5service5ambience5

    The food and service were very good. The beet and Arugula salad was very nice and the scallops were great. Others had the Veal meatballs and liked them and the Halibut was said to be really good. Wine list is not very extensive and a bit over priced. Overall it was a very good meal.
    

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26. OT

    OpenTable Diner

    New England

    5 reviews

    2.0

    5 reviews

    Dined on February 23, 2019

    overall2food2service3ambience3

    We went for a dinner birthday. We had made reservations on a Friday night at 6pm. We were practically the only people in the restaurant for our entire dining time. Service was good overall. The menu is VERY limited, only one pasta dish offered and it was not favorable, ordered but not eaten. Caesar salad blan. Flat breads were ok. Would not return.
    

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27. E

    Elaine

    San Francisco

    5 reviews

    4.0

    5 reviews

    Dined on February 17, 2019

    overall4food4service3ambience4

    We enjoyed our meal at Vivo, the staff was all friendly, and the dining room was pretty. However they were very understaffed for a Saturday night which meant that the service was slow. They did comp us a drink, which we appreciated. If it had not been for the delay I would have rated the service higher because they were all helpful and nice.
    

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28. NC

    NateC

    1 review

    5.0

    1 review

    Dined on February 15, 2019

    overall5food5service5ambience4

    Great service all around. Food was great and had a great time. Would recommend.
    

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29. GR

    GinaRN

    New York Area

    14 reviews

    vip
    3.0

    14 reviews

    Dined on February 14, 2019

    overall3food3service3ambience4

    Went for Valentine’s Dinner. Unfortunately my pasta dish was over cooked. We have been a few other times and it just didn’t meet our expectations as it has in the past. Felt way overpriced.
    

    Vivo - HartfordResponded on February 17, 2019We appreciate your loyal patronage here at Vivo. I am sorry we missed the mark at your last visit to Vivo. We strive to not only meet your expectations but surpass them! We appreciate the valuable feedback you provided to us and we have taken steps to ensure this never happens again. Sincerely, Matthew
    

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30. BW

    BozenaW

    New York Area

    1 review

    5.0

    1 review

    Dined on February 14, 2019

    overall5food5service5ambience5

    Great food presentation, all was fresh, but on an expensive side.
    

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31. LL

    LaLa

    1 review

    3.0

    1 review

    Dined on February 10, 2019

    overall3food4service3ambience4

    The server was very nice but she just seemed new at the job and the food was worth the price.
    

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32. RA

    RicardoA

    New England

    1 review

    5.0

    1 review

    Dined on February 9, 2019

    overall5food5service5ambience5

    Awesome place. I bring the family for breakfast and dinner here.
    

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33. AB

    AmyB

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on December 31, 2018

    overall5food5service5ambience5

    Great food and great service. A great place to have New Year's Eve dinner.
    

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34. OT

    OpenTable Diner

    Philadelphia

    3 reviews

    vip
    3.0

    3 reviews

    Dined on December 28, 2018

    overall3food2service3ambience5

    Food was less than desirable. Small portion of hash browns were cold. Waitress seemed busy and forgot one of our drinks for quite some time. Stopped here on my way to Portland for vacation, was hoping to get the vacation started at this spot and definitely was disappointed! Wish we had chosen another location
    

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35. M

    Matthew

    New York Area

    12 reviews

    vip
    4.0

    12 reviews

    Dined on December 8, 2018

    overall4food4service3ambience3

    Service was a bit slow and there wasn’t anyone there.
    

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36. CE

    CEre

    1 review

    2.0

    1 review

    Dined on December 1, 2018

    overall2food3service1ambience4

    Food tasted good and the people were nice. Not suggested for lunch if attending meetings or a conference. Even with a reservation and pre-noted time constraint for the conference we were attending, most of our group had to leave without food after 55 minutes (orders weren’t started so they were able to cancel them). Table wasn’t ready when we came in despite only a few diners. Some of us waited and had our food brought out in boxes to take up with us, but missed the meeting. Food yummy, but not a good option if you only have an hour for lunch.
    

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37. M

    Marko

    San Francisco

    33 reviews

    vip
    4.0

    33 reviews

    Dined on October 30, 2018

    overall4food4service3ambience4

    The food was very good , the service was good but patronizing at times. I think if you’re staying at the hotel nearby or at the convention center for an event it’s a good convenient choice, but I would not make the effort to drive a distance for the experience.
    

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38. J

    Julesres

    New York Area

    87 reviews

    vip
    4.0

    87 reviews

    Dined on October 13, 2018

    overall4food4service4ambience3

    The food is good, the services they try really hard with. Not everything came correct, but they quickly corrected things. My favorites are the Lamb meat balls and the Bolognese.
    

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39. L

    Ladybug

    New York Area

    8 reviews

    3.0

    8 reviews

    Dined on October 13, 2018

    overall3food2service3ambience2

    From the food to service to ambiance Vivo is an all around ok restaurant. I would recommend it for a quick bite if you’re at the convention center and don’t want to go too far for a meal.
    

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40. A

    Arnold

    West Palm Beach

    754 reviews

    vip
    3.0

    754 reviews

    Dined on October 12, 2018

    overall3food3service5ambience3

    Convenient. Food was over cooked and Luke warm. Cocktails were excellent. Servers Abby and Vanessa were great. Matt the mgr was very good. Kitchen needs work
    

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