First off the waitress should have asked us if we had ever eaten at Vito’s before and she did not. Then we were asked what kind of water we preferred still, sparkling or tap. I said still and my husband said sparkling. The waitress should’ve advised us that the bottles of water were giant and could’ve been shared, but instead she brought them out and needless to say they cost $4.75 each. Literally around 40oz of water in each bottle! Then we ordered the Captains cut Porterhouse for two, 5 minutes later the waitress returned to say that they were sold out of it and I was not happy. However the manager did come over and offered to cut a fresh piece for us which was nice. We ordered the steak medium and when it came the manager cut it in front of us and it looked good at first but as he cut more and more we realized it was raw. He should’ve noticed it but gave it to us anyways and when I went to start eating it was so raw and chewy. Another waiter came by and asked if all was well and I told him that the steak was underdone and he said oh I’m sorry was it supposed to be rare or medium rare? That is how raw it was! So they had to take it back and reheat it, mixing all the pieces together so at that point I had no idea what was the filet and what was the strip. For $138 I would’ve expected way better and we will not be returning. Our experiences at Charlie’s have been way better.
Wait staff was the most aggressive salespeople we have ever experienced. We felt we were being sold Vs. Serviced. Ht was actually offensive.
Impeccable and detailed service. The food and recommendations were extraordinary. A not-to-miss dining experience.
My husband and I came here for the first time and could not have been impressed more. I literally googled Orlando restaurants that serve tomahawk steaks and this was one. The atmosphere is wonderfully cozy but not musty or stifling. Our server, Jimmy, was friendly, knowledgeable, and quick-witted. He was able to pinpoint a perfect wine pairing for our meal that we would never have chosen alone. While it was the most expensive meal we’ve ever had, it was also the most delicious and we raved about it for days afterwards. We can’t wait for our next special occasion so we may go again!
This is our "Go To" place in Orlando. Many other places are over-the-top fancy or fake. Vito's is the real-deal. A steak house on par with any in the world, and better than most. Prices are a little high, but you always get what you pay for here. You MUST save room for dessert. This steak house features a really great dessert selection.
Excellent service, which we’ve had every time we’ve been there. Brandon who said he was new to serving there was excellent and took very good care of us
It had been almost 13 years since i first recall having eaten at this locations. Have always wondered if my return trip would be the same as the first. You met and continued to exceed my expectations. Great job by your staff
We came here on Valentine's night. We've heard so many amazing things about this place. I am a foodie from New York so I know how to pick them. We were seated and sat down wonderfully. It's $9:15.Our waitress took 15 min to greet us. My date ordered a $9 glass wine. Waitress made a unprofessional remark about how my date should've ordered a higher quality wine ($) because it was a higher end restaurant and requested a glass that was triple the amount. I told our waitress that I appreciated her request but let's just go with what she ordered. I ordered a water. Our waitress huffed and puffed walking away mumbling words we couldn't understand. We waited maybe 15 min for it to be served. As she came back I politely asked her for bread. She said they were out but if she had any she would bring it out. Some time went by as me and my date were talking about how we wanted to try the bread. Another waiter over heard us as he we so nice to ask if he wanted him to bring over bread, so I said if you still have some left that would be wonderful. He replied of course we have bread. We proceeded just to wait for the bread she came out with 16 min later. She came out and apologized for not knowing if they had bread. I smiled and said it's ok, you are probably overwhelmed a busy. So it's 46 min later and we have bread. She took outer order as I asked "which pasta would you recommend, what is popular?" She looked at me with big eyes as she responded " this is a chop house, my tables don't order pasta And pushed to order me steak. I said I'll just get the rigatoni but with pink sauce. My date ordered the chicken parm. She looked at me and said "you got a cheap date tonight". Me and my date looked at each other kind of embarrassed not understanding why we couldn't order pasta. Not to mention we ordered appetizers and both ceasar salads. Our waitress walked passed our table many times without hesitation to ask if we wanted more bread or refills. Food comes out. My pasta was wrong.
A beautiful place, very nicely decorated and comfortable. Cathy gave us an excellent service. It was really nice to celebrate Valentine's Day there.
We have highly recommended Vitos too all of our friends that appreciate gourmet cuisine.
The waiter was awesome! Only complaint was the salad, it was warm? for some reason and the bread was not flavorful. Aside from that the steak was cooked perfectly!
Awesome king crab beautiful steak and lobster great service kudos to Michael great tableside waiter
A great experience and great staff
We have loved dining at Vito's for 17 years and have not been disappointed. We go there for the steaks, aged Prime steaks, seasoned to perfection and cooked at very high temperatures. Just wonderful!!
Excellent meal with very good service for Valentine's Day.
Jazz is an amazing server and took very good care of us!
Really disappointed in the service. :(
Waiter asked us what kind of salad did we want with our entree......inferring it came with dinner....he gave us three choices.....when the bill came we were charged $11 a piece....very deceptive
I go here every year for my Birthday, food is excellent, service is great. It’s always and enjoyable experience here, Love Vito’s.
Great place to eat and the customer service was awesome!! Food was delicious !!