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Wednesday, February 14, 2018
I go to Vin Room relatively regularly: girls nights, get togethers and date nights with my husband. I always love the food and overall ambiance, however two of the last four times, service wasn’t to the standards I’ve experienced there.
Usually, our server is always SUPER knowledgeable on the wines. I enjoy wines but am not overly knowledgeable on them. So, when I asked a question on a particular Merlot on the flight, the server told me she didn’t know about it and had never even tasted it. She then had to go and ask about it. She wasn’t able to answer my question as to how it compares to other Merlots, since I usually prefer one that isn’t to “tanniny”. Her answer was “It’s not an entry-level prices Merlot, so it should be good.” But price has nothing to do with the tannin levels. I decided to try the flight and I did enjoy the Merlot, so I now have one I can add to my repertoire.
We then decided to order food so I ordered a flight of bubbly with some oysters. Normally, the glasses are positioned in the order they should be drunk, from left to right. I didn’t pay attention as I picked up the second glass, and as soon as I took a sip, realized I was drinking a Muscato. It was unfortunate because it completely ruined my last glass, which was much drier and it ruined the taste. I let our waitress know of my recommendation and she said she didn’t realize what order they were in.
I usually love going to Vin room because I get to try new wines and learn from the servers, who I expect to be much more knowledgeable than me since my knowledge is quite limited.
I will give it another try and hope that these were unusual circumstances and that servers learn about the wines they are selling.
The wine, food, and atmosphere were all great. Really enjoyed our night here.
Service was incredibly slow, took about an hour for cheese, crackers, and oysters..wine selection was mediocre but the place was really warm and inviting..probably wouldn't recommend this place though.
Fantastic food. Fantastic service. Fantastic wine list.
Very good service and yummy tapas
The wine list has endless possibilities
Thanks to phoebe, loved all your personalized flights and found some new favourite wines. Always fun to be at vin room with friends.
It was great at 1st but when it came to dessert and getting the bill it seemed like we were forgotten.
I would go again but that was not impressive. Otherwise it was great.
We had a great time. Enjoyed the wine selections and the food
The service was exceptional. The staff was very knowledgable on wines and fine dining. The charcuterie was tasty and well-presented, the meat and cheese was perfectly paired, and the quantity of food was suitable for two. We really enjoyed the evening and will return. Thanks!
I took my dad here to treat him to a nice night out. He really likes share plates and good wine. We were however disappointed in the share plates. They were out of the meat platter at 7pm which was discouraging but it happens. The food was good, nothing to really write home about however. The wine and the service were great though.