We have had many great meals here. This weekend they were super busy, and very obviously understaffed. Service was not the usual. Will give it another try, hopefully this was just a one time thing.
Always good food and especially pleased with a handful of vegan options!
Healthy Happy Eating,
Good & service was excellent.
Fantastic Italian fare! Fantastic Italian fare!
Great food and service!!!
Food was good . Service was slow. Pleasant atmosphere
Excellent experience from start to finish. our waitress was friendly and attentive, even as the restaurant got busy on a Sunday evening. Portions are huge and were delicious ! Pasta was fresh and we will definitely return on our next trip to San Diego.
In Carmel valley food has always been good. Hidden gem in strip center. You can’t go wrong here. Excellent specials great pasta.
Small intimate experience. Solid wait staff and very good meal. Needed olive oil for bread.
We have been coming to Villa Capri for many years and we really like it. Unfortunately last nights experience was disappointing. Food was good as always BUT service was very bad. Our plates came an hour after we ordered. Patrons around us who came way later than us were served before us. When we complained, the waitress excuse was that our plates were "more complicated", which was totally untrue, we ate the like of simple pasta dishes, grilled veggies etc. We later found out, through another server, that a new chef was hired who wasn't getting the dishes in proper order. No real apology was offered. We will come back, but Villa Capri better get their kitchen in order.
We had a confirmed reservation for 6 people. We all arrived on time and the place was closed!! Wish the restaurant and Open Table communicated with one another.
I’d recommend it if you actually get someone on the phone to confirm a reservation.
We were celebrating Christmas Eve with our family and enjoyed Villa Capri in the past but unfortunately, our dining experience on this evening was very chaotic. Our wine was served in non-stem wine glasses which is fine but then some water was served in water goblets while other family members received their water in stemmed wine glasses. Our salads were served with no flatware and we had to ask several times to finally receive it. We then did not have any napkins as the flatware was finally brought to the tables without napkins. The noise level was incredibly high and very difficult to hear each other. We realize it was a Christmas Eve and would expect an energetic crowd but the poor service, so-so food and repeated attempts to request the items that should have already been at the table made the evening a little frustrating. I am not one to ever write a bad review but felt this one was necessary. We have eaten at the restaurant a lot in the past and hope they can improve on the items listed.
We waited 25 minutes for the table. We waited another 25 minutes for someone to take the order. We left the restaurant before they took the order. There where 3 peolole attending the whole packed restaurant.
Great food always and awesome service! Lots of great menu options.
Very good food and great service. The people are very gracious and fun!! Love this place and close to my condo here. Dk