Versailles - Chateau Elan

3.2
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380 Reviews
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$31 to $50
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American
The Versailles restaurant is under renovations until late November. We are currently located in the Elan Ballroom. For more information on days and times available please call.
678-425-0900 ex 6181
What 380 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.2based on recent ratings
3.2
food
3.4
service
3.5
ambience
2.8
value
Noise · Moderate
38% of people would recommend it to a friend
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EJ
Atlanta
1 review
Dined 5 days ago
Overall2food3service1ambience1

Understaffed, unorganized and slow. Which is a shame in such a beautiful building

JV
Atlanta
1 review
Dined 6 days ago
Overall2food2service1ambience2

The service was not adequate for a restaurant in the price range. The bottle of wine we ordered did not come until well after we started our meal and only after reminding the waiter. We ordered the buffet and used plates were never removed from the table until after paying our bill. Also, the food variety ad quality of the buffet was not what we expected for the cost.

MH
1 review
Dined 6 days ago
Overall1food4service1ambience3

Horrible service. Had reservations, but still took over 30 minutes to get seated. Waitress was overwhelmed. Buffet was fine, but definitely not worth the money or the wait. I honestly never leave reviews, but had to on this one.

OT
Atlanta
10 reviews
Dined 6 days ago
Overall4food3service4ambience5

We chose the buffet because the a la carte menu at Versailles was VERY limited. Buffet food was ok but not equivalent to the price. When returning in the future, probably will try one of the other restaurants at Elan. I do have to comment that the recent renovations to the atrium is gorgeous.

TV
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great service, excellent wine variety and beautiful scenery.

AC
1 review
Dined 7 days ago
Overall4food4service3ambience5

very elegant love the service at the restaurant. food was very good.

JB
Atlanta
4 reviews
Dined 7 days ago
Overall3food3service1ambience4

Since our last visit, which was prior to the remodeling, Versailles seems to have lost interest in serving customers. The food assortment on the buffet was lacking - fewer options including deserts and sides. The seating was set up so that I felt I was dining with my neighbors as opposed to having a romantic anniversary dinner. Also our server paid very little attention to our table (any tables in our area actually) and let plates stack up on our very small table. I was extremely disappointed - it was not worth the $100+ we paid for what should have been a romantic dinner. And yes, they were aware it was our anniversary but that clearly means nothing to them.

OT
1 review
Dined on January 14, 2020
Overall1food1service2ambience4

Este restaurante me encanta pero
Esta ves no se que paso se demoraron demasiado en traer la comida y los aperitivos los tuve que cancelar por q prometo llego la comida y la sopa
Fría en fin no me avía tocado este mal servicio las veces anteriores así q definitivamente si vamos a volver es uno de mis lugares favoritos

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MS
Columbus
4 reviews
Dined on January 11, 2020
Overall4food4service5ambience4

Buffer was improved from visit last week

OT
Atlanta
3 reviews
Dined on January 4, 2020
Overall4food2service5ambience5

I absolutely loved the ambiance and the service at Versailles. This was my first visit and I was a bit underwhelmed at the food choices for such a beautiful place. The food was pricey for what was received. Im not sure if it's always like this but I was a bit disappointed because I was looking for gourmet food since the prices were gourmet. I ate dinner and breakfast there and had the same experience. I would be open to trying it again in hopes of improvement.

MS
Columbus
4 reviews
Dined on January 3, 2020
Overall4food4service5ambience3

The new weekend buffet is a disappointment.

l
1 review
Dined on December 31, 2019
Overall1food1service5ambience5

We went to Versailles for a New Years Eve dinner. The menu was a flat $85 per person and we assumed for that we would be offered quality cuts of meat such as lobster or prime rib. Instead there was trout and beef tips--very low quality and not prepared well. We were extremely disappointed and will not be back.

LP
1 review
Dined on December 28, 2019
Overall1food1service2ambience3

It’s used to be one of our favorite places to take guests to have great dinner after wine tasting. But no more after our recent visit. Will not go back.
Menu was completely changed for the worst dinner buffet ever. No more crab legs or any seafood at all, no display of breads and cheeses, no fruits. I mean everything there was awful except for the decoration. I was so embarrassed after bragging about this place to our out of town guests and then when we got there, we realized the buffet was not worth $10.00 per person. We paid almost $900 for 14 people. The buffet dinner menu on the website is misleading. There was no chilled seafood ice display, no meat and cheese display, no southern crawfish boil. Whatever they had there was just bad. Hostess was unfriendly. Only had 2 servers. They were nice and it’s difficult to communicate with one of them. They need to improve their food selections and their service to bring customers back.

OT
1 review
Dined on December 27, 2019
Overall1food3service1ambience1

Was very disappointed to arrive in the “conference room” replacement from the normal and beautifully redesigned main room. No explanation was given, just signage pointing us to a drab, crowded replacement room. We came primarily for the beautiful experience and immediately knew we had made a mistake. There was about half of the normal choices for food on the amended buffet, and our server was inattentive and had to be reminded multiple times for refills or drinks and lemons for the tea. I paid the same price as I usually do for none of the normal ambience and half of the food. We have been patrons of Versailles for years. You owe it to your guests to cut the costs when you are only offering a drastically inferior experience.

OT
1 review
Dined on December 22, 2019
Overall1food2service3ambience1

The experience was not good. I drove 1 hour in the rain in hopes of showing my friend an awesome dining experience. I did not know about the renovations and how they would impact the ambiance of NOT dining in the Versaille. The food options were poorly displayed with few choices. I was embarrassed because I bragged about Chateau Elan often, with heavy emphasis on dining in the Versaille. If you must do renovations, close completely unless you have an equal option. What was available was truly a downgrade and not worth $30+. What happened?

JR
Atlanta
1 review
Dined on December 21, 2019
Overall2food3service2ambience1

They called to confirm our reservation but failed to mention the new dining room that was scheduled to be opened by the time we dined with them had been delayed in opening. We only found out when we arrived and got pointed towards an old partitioned room for dinner

CL
1 review
Dined on December 15, 2019
Overall1food1service3ambience4

The brunch didnt start till noon.....Wouldn't you call that lunch? I ended up paying $60 for scrambled eggs, burn bacon, and greasy sausage. They didn't even have ham for the omelete...Very disappointed, to say the least.

BZ
Atlanta
15 reviews
Dined on December 15, 2019
Overall4food4service3ambience3

We first went to the restaurant on Wednesday and had such a great experience that we couldn’t wait to return on Sunday. Well the food was all good but a few things we’re disappointing. First point the closest parking lot was all roped off for valet parking. Not a major issue but seemed to far exceed their needs. So we parked a little further out and walked in. I’m not sure why the valet Parker’s couldn’t do the walking?? When seated on this visit we waited several minutes for the waitress to take our beverages order. Not excessive but a little longer than expected. While waiting for her I had time to unfold my napkin - which was neatly folded but has noticeable stains in it. Surely it was clean but the stains were a bit offsetting. The good news is that Our food was all very good - tasty, hot and plentiful. When my coffee was gone and I waited for the waitress to offer a refill, I quietly wondered if I could get away with serving ourselves, but I deferred to my wife’s direction to wait. She was right as in another 5 minutes or so we were offered eventually refills. We love having a restaurant of this caliber nearby and fully expect management to resolve these trivial points that kept us from assigning the best available scores.

LA
1 review
Dined on November 23, 2019
Overall3food3service5ambience1

When we reserved our table at the Chateau Elan Versailles Restaurant we were not prepared for the massive amount of construction this venue is currently undergoing. The Versailles Restaurant is "temporarily" relocated to a dark, dingy, windowless room which the Chateau Elan calls their "ballroom". This depressing location was not the sort of place we envisioned celebrating our 40th wedding anniversary. We were beyond disappointed and the only reason our evening wasn't completely ruined can be attributed to the friendly waitstaff. If not for them, we would have immediately turned around and walked out in search of a more appropriate restaurant to celebrate our anniversary. As a matter of fact, I still become very upset each and every time I think about how we chose to go to the Versailles Room instead of Nikolai's Roof. The Chateau Elan should really shut down this "temporary" Versailles Restaurant until the renovations of the actual restaurant are completed. At the very least, warn unsuspecting patrons on their website what to expect when they arrive. I'd hate to see anyone else's special celebrations ruined by the horrible condition of this venue.

f
Baltimore
29 reviews
Dined on November 17, 2019
Overall1food1service3ambience1

Terrible and overpriced food at the Sunday evening buffet, the only choice available, in a dark dining room with consignment store outdoor furniture. They are renovating the real restaurant. However, there is no excuse for the food that appeared left over from lunch. The wait person from Eritrea was very nice and friendly.

OT
Atlanta
1 review
Dined on October 5, 2019
Overall1food1service1ambience2

I figured I should have just showed up to a cheap holiday inn breakfast for free for that crap. And you tried to offer me soda water instead of pellegrino!

OT
Atlanta
2 reviews
Dined on September 1, 2019
Overall3food4service2ambience1

Elan Ballroom is dark and horrible for a temp setup. It is really a catered event, not like a restaurant.

OT
Detroit
1 review
Dined on August 31, 2019
Overall3food3service5ambience2

Didn’t like it was buffet style

HM
Atlanta
1 review
Dined on July 14, 2019
Overall5food5service5ambience5

Servers were excellent! Everyone was very nice and accommodating. Breakfast was delicious. Smoked salmon and made to order veggie omelet was amazing!
Glad to see renovations are being made on decor. It will be beautiful.

SR
Atlanta
2 reviews
Dined on July 13, 2019
Overall5food5service5ambience4

Loved the live piano.
Hasan is one of the best waiters I have ever had. Extremely professional, courteous, attentive.

I wish the restaurant would enforce the dress code. I am out for an elegant dinner with my wife and saw men in shorts, flip flops, baseball caps on backwards in the restaurant.

MM
1 review
Dined on June 30, 2019
Overall3food4service4ambience1

We had a big problem with flies. We kept having to swat them away while we were trying to eat. The food was incredible but the flies nagging us and the ambiance did not allow us the romantic feel that we were desiring while celebrating out anniversary.

j
Atlanta
4 reviews
Dined on June 30, 2019
Overall5food5service5ambience5

Great food, pleasant surroundings, service was excellent and very relaxing atmosphere!

DW
1 review
Dined on June 29, 2019
Overall3food2service5ambience3

We had the buffet. Too expensive- for the food choices.

SP
1 review
Dined on June 29, 2019
Overall5food5service5ambience5

The pork belly sliders were DIVINE! Brad was great. Will definitely be back.

A
1 review
Dined on June 28, 2019
Overall3food2service5ambience5

A wonderful place to sit and visit. Great - really great - service. The Food was ok. But just that. It was buffer night, so maybe it would be better a la carte.

I would give it another try, for sure.

OT
Charlotte
3 reviews
Dined on June 27, 2019
Overall5food5service5ambience5

The food was excellent! My husband and I enjoyed everything about the experience.

JP
1 review
Dined on June 14, 2019
Overall5food5service5ambience5

We chose the buffet, which had excellent choices with a great salad bar, outstanding shrimp and mussel appetizers, wonderful beef, lamp and trout entrees and dessert offerings. We were not rushed at all, were able to enjoy beautiful piano, so it was a wonderful evening!

JL
1 review
Dined on June 13, 2019
Overall5food5service5ambience5

Tres elegant! I look forward to bringing other friends to dine with you soon!

U
1 review
Dined on June 9, 2019
Overall3food2service3ambience4

The atmosphere and service were nice but the food was not up to the par. We had the steak which was dry, over cooked.

CW
1 review
Dined on June 8, 2019
Overall5food5service5ambience5

Great food, service and atmosphere. I would highly recommend it

b
1 review
Dined on June 5, 2019
Overall2food1service4ambience2

ravioli was unrecognizable and not the taste advertised, not great salad, the meat was overcooked and even the wine was just OK

CM
Atlanta
7 reviews
Dined on June 3, 2019
Overall5food5service5ambience4

Staff was extremely accommodating to all our requests for an anniversary surprise.

JM
Savannah
2 reviews
Dined on May 29, 2019
Overall5food5service5ambience5

Everyone was so nice and accommodating. The inn and restaurant are so beautiful. It’s really quiet and serene!

J
1 review
Dined on May 26, 2019
Overall5food5service5ambience5

The food was great, was my first time. The ambience is out of this world. I will go again and again and again. :)

OT
1 review
Dined on May 25, 2019
Overall2food2service4ambience2

No vegetables

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