Our reservation was for 545p and we arrived on time. There was a long line, supposedly all for 545p. We were warned that the kitchen was slow, so we immediately gave our order when the waitress arrived. By 7pm, our food had not arrived. The waitress was extremely apologetic, tables all around were leaving after more than an hour with no food. Our food arrived at 7:15pm, and we shoved it down and were half hour late for our event in the same hotel. It's understandable that they would be busy, with 2 conferences going on. It is inexcusable that they were understaffed and did not plan how they accepted reservations.