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URBO Kitchens - Permanently Closed

3.8 (190)
$31 to $50
Contemporary American
11 TIMES SQUARE, New York, NY 10036

About this restaurant

  • Innovative
  • Hot spot
Permanently Closed - URBO Kitchens is a one-of-a kind 26,000 square foot culinary destination that is a celebration of New York City in look, feel and food.

URBO Kitchens is our ground floor restaurant that features an open kitchen, enabling you to watch our skilled chef's prepare each dish. Open for lunch, brunch, and dinner, URBO Kitchens' serves seasonally-focused, locally sourced fare.

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Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

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Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Sushi
  • Hours of operation
    Monday- Friday: 12:00pm - 11:00pm Saturday: 11:00am-11:00pm Sunday: 11:00am- 10:00pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting a corporate outing, URBO Kitchens can accommodate all your special event needs.
  • Neighborhood
    Hell's Kitchen
  • Cross street
    On the corner of 42nd Steet and 8th Avenue
  • Parking details
    Public Lot
  • Public transit
    A, C, E, 1, 2, 3, N, Q, R, F, M, 7
  • Additional
    Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Entertainment, Farm to Table, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

What 190 people are saying

URBO Kitchens - Permanently Closed reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

3.8
3.8 based on all time ratings
  • 3.8Food
  • 3.7Service
  • 3.9Ambience
  • 2.1Value

NoiseModerate

190 Reviews
  1. Samben VIP

    New York City65 reviews

    2.0

    Dined on March 12, 2016

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    This was a HUGE disappointment! We had high hopes and were let down in every respect! The good wasn't terrible but the entire experience was so unpleasant. The place was far from full but our waitress kept disappearing, our food took forever to get to us despite that we saw it sitting on the counter under the heat lamp waiting for us.... and anything we asked for took forever or never came! We wouldn't waste our time or money to go back!

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  2. DavidC VIP

    Los Angeles57 reviews

    1.0

    Dined on March 12, 2016

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Terrible, terrible service and the place was virtually empty for a Saturday brunch. All that and the food was bland. Just don't go.

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  3. Madylady

    New York City47 reviews

    3.0

    Dined on March 11, 2016

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    In the Times Square / Port Authority neighborhood there are not many restaurants that offer a similar dining experience as URBO Kitchens. Most of the other options are chain based restaurants catering to families. URBO Kitchen provides a more sophisticated dining atmosphere with a menu that has something for everyone, be it salads, burgers, sushi, pasta or a full dinner, all served in a beautifully created space full of wood, a curved staircase and an open kitchen.

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  4. PatrickP VIP

    London24 reviews

    4.0

    Dined on March 9, 2016

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great place to get a quick bite either before or after the theater. Staff couldn't have been more helpful.

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  5. Reynoldsan VIP

    Washington, D.C. Area78 reviews

    3.0

    Dined on March 6, 2016

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 3
    I was in Dowtown Manhattan and Urbo was located a block from my hotel. They a have great location on the corner across from the bus terminal at the top of Times Square. This was a weekend so I thought the foot traffic would be high as well as having a sufficient service staff. Unfortunately this wasn't the case. Although I made my reservations through OT, we had to wait (party of 3) another 20 minutes after our time. This might be understandable if there were tons of people in front of us, but there were actually no large parties standing. Our greeter was overwhelmed (more lack of experience) and the manager tried to help where she could. Our server was also either really distracted or had just started that morning. Wasn't familiar with the menu, little customer service and forgot to return for items he started off retrieving (butter for a muffin took twenty minutes). When you are paying $9.00 for chicken soup, service had better be on point. I won't go into a tirade and list everything that went wrong because I really admire restaurant owners and I know the work is hard, but Urbo really needs rethink the business operations if they want to stay competitive. Great ambiance will not overcome cold food and poor service. I appreciate that the manager came later to apologize for the obvious lack of responsiveness, but by that time we were ready to leave.

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  6. dcook

    New York City43 reviews

    3.0

    Dined on March 6, 2016

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 4
    I found Urbo online, since we needed a restaurant close to the Nederlander theater. It looked amazing as did the menues. The hostess was sweet and sat us near the window, fabulous. Our waiter, a snobby unlikable person. Someone who should not be in the food business. Didn't know what the drinks were. Dont know why he was so mad, all he did was take the order everyone else did the work. But thanks to the woman manager, didn't get her nane, she was fantastic stepoed up and took over all his tables that were totally disgusted with him.

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  7. Sully38 VIP

    New York City246 reviews

    1.0

    Dined on March 4, 2016

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    I have given this place 4 tries and it seems to be getting worse rather than better. It takes about 20 minutes to get a single drink and if you order a bottle of wine, it seems as if someone takes a subway to get it, then returns to tell you they don't have but wants you to buy something that is more expensive. While the food is fine, it took forever to order and then they whisk out the apps and entrees at the same time. The man who seems to be the manger walks around the floor but has NO people skills. The hot dog stand on the corner is a better option.

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  8. UWSider

    New York City43 reviews

    4.0

    Dined on March 1, 2016

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    If we weren't pressed for time (we had a show on W42nd and had less than an hour to eat), we wouldn't have considered this restaurant. However, it was a pretty good option all things considered. The restaurant is large and attractive. The service was very attentive. The food, overpriced but good enough. I'd go back if I was in a similar situation but wouldn't go out of my way to eat there.

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  9. OpenTable Diner

    New York City2 reviews

    5.0

    Dined on February 26, 2016

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Food and service were excellent. The Oven roasted salmon and sushi were excellent. Would highly recommend.

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  10. FrequentEater VIP

    New York State35 reviews

    2.0

    Dined on February 26, 2016

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    A good place for a pricey hamburger. Regular dinners are mediocre and pricey. The service is amateurish. Every table has a warm bottle of Panna on display however there is none in the fridge.

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FAQs

URBO Kitchens - Permanently Closed is rated 3.8 stars by 190 OpenTable diners.

  1. Home
  2. United States
  3. New York City
  4. Manhattan
  5. Hell's Kitchen

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing
Google Map for URBO Kitchens - Permanently Closed

11 TIMES SQUARE, New York, NY 10036

Additional information

  • Cross street
    On the corner of 42nd Steet and 8th Avenue
  • Neighborhood
    Hell's Kitchen
  • Hours of operation
    Monday- Friday: 12:00pm - 11:00pm Saturday: 11:00am-11:00pm Sunday: 11:00am- 10:00pm
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Sushi
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Public transit
    A, C, E, 1, 2, 3, N, Q, R, F, M, 7
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Entertainment, Farm to Table, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting a corporate outing, URBO Kitchens can accommodate all your special event needs.
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