Urbana Dining & Drinks

Two tables from us, a man was passed out from being intoxicated and over served. I ordered a pesto pasta dish and I found a plastic cap in my food. Overall, extremely disappointed. I felt bad that the manager had to deal with so much.

Recently went for brunch on Saturday with a group of 8 friends. Wasn’t concerned since I have been many times for brunch and service and food has always been outstanding.

The restaurant never got busy from our arrival at 1230 to our departure at 1500. Sandra was super nice however, for the restaurant to have been so slow we expected her to check in a bit more. Everyone stated the same regarding the food, unseasoned and not flavor-able, cold. The only item that was enjoyed was a salad and a burger.

The bottomless bottles for brunch is a great steal! But they were never cold and to track Sandra down for another bottle once one was finished as another pain.

Super disappointed with service and food cause everyone was looking forward to the experience.

Quality doesn’t match the price. The poached eggs on the Benedict were over boiled, not runny. The Calzone Americano was mostly air, barely stuffed, and with excessive amount of crust on the edge. Like you ordered two extra breadsticks. The fried chicken was $18 and did not have a side. The sausage and peppers was good but too small for how expensive it was. All of it was overpriced for was it was. The only thing on point was the bottomless Bellinis that were delicious. It was good but we won’t come back and can’t recommend it to our friends.

Awful, we never really had an experience as our reservation was for 10:15, they serve breakfast till 10:30, and yet when we walked in at 10 o’clock they told us they stopped serving breakfast, even though we had a reservation and they decided to close early. We will never go back again.

Booked hotel room for a night followed by surprise bday party for my wife. Food was amazing and service was kind, attentive and warm.

Went to Urbana for Sunday Brunch. It was OK, but not memorable. The best thing was the authentic "spaghetti" carbonara. I put "spaghetti" in quotes because when we ordered it from the menu we were told at first that it wasn't available because they had run out of spaghetti! Almost unbelievable for an Italian restaurant... However, when we expressed disappointment, the chef found some spaghettini - and the dish turned out to be excellent. Service and ambience could only be described as all right, but could do better. I won't put this on a list of restaurants to visit again.

The pasta dishes are very expensive!

Really nice place. Food tastes so good.

Food was delicious (although overpriced) but we had the worst service. There were only two other parties in the whole restaurant when we arrived but it took at least three minutes before we were greeted. Our waiter knew nothing about the menu and completely forgot about a cocktail we ordered, even though we watched him write down a note about the spirit. He seemed genuinely perplexed by the steps of service. We never received water refills. When we finally were able to wave him down to get the check, he managed to mess up splitting the check between two couples. We received a check for one person, and a check for the other three. Thankfully the forgotten cocktail wasn't on either.

Service good better.

Nice atmosphere but service was inattentive.

Not happy with our experience. We made a reservation and when we got there they said all tables were taken for a private party, so they put us at a cramped table in the noisy bar area near the kitchen door.

Food was delicious. But service was slow and inattentive. Needed to ask for water to be filled several times. If you charge this much for dinner, your waitstaff ought to be attentive. Especially when it wasn’t that busy.

We have eaten here in the past and when we met friend’s suggested it even though we were not staying at the hotel. We were all pleased with the very well prepared food and generous portions. Our waiter was excellent on a very busy day.

The pizza is not good. Go for the pastas instead!

The food was okay but not much better than that. The service was pleasant and timely. The bathrooms were filthy and this makes me queasy about the restaurant. Even though it is attached to a hotel and shares bathrooms with it, there is no excuse for a place which serves food to the public to have dirty bathrooms.

I was having an early birthday dinner with my mom and it was delicious!

We had a great experience here, the service was quick and friendly.

Stayed at the Hotel Palomar (sat-sun). On Sunday before checking out we had breakfast at Urbana since it was connected. It was very low key, but was very good. My mom had the 2 eggs your way, and I had the omelette. Both came we with potatoes and toast. Personally, I would have liked a larger portion of the potatoes but the omelette was delish! The server was super friendly, and efficient. He was super slammed but it didnt let it effect his service.

Seated upon entry. Excellent decor of dark wood walls accented by unique lamps and glass artwork. I enjoyed the bruschetta, diver scallops and for dessert warm peach pie with mixed berries and ginger ice cream. Everything exceeded my expectations. In fact, the farro served with the scallops was the highlight of the evening. It could have been a meal of it's own. The service was acceptable although lacking near the end when I had to ask for the check. Overall I would return if the opportunity is presented and would not hesitate to recommend a visit by friends or colleagues.

Excellent contemporary Italian

The food was really good. Service was not acceptable. Long waits, had to ask for almost everything, bread, napkins, knife. The one waiter who served us was friendly and pleasant, but completely overwhelmed. Tables at our left and right had similar experiences. There were lots of people running around, but perhaps they ought to review how they deploy the staff. A creative chef who needs better back up out front.

Overall underwhelming italian-esque food. would not recommend.

I dined during restaurant week. I was not offered their promo menu so I ordered from their normal menu. When it arrived, the calamari appetizer was cold. I ordered their pasta with lamb sausage entree. I love lamb but, this dish was way too salty. I took two bites and had to stop. A young girl was seated beside me and talked loudly on her cell phone the entire time I was there. The service was second rate. It seemed as though no one there knew how to operate a restaurant. My experience was totally unsatisfactory. I can’t recommend Urbana nor will I return.

Love this place and always enjoyed the cuisine. Enjoyed my birthday here 😊

The service was terrible!! The dessert tart still had plastic on it when it arrived. Food was good.

I loved this restaurant my first time there and I wasnt a guest at the hotel Palomar, I was a guest of Embassay Row and I couldnt stop telling people to come check them out. Cocktails and food was so delicious. Easy to make a reservation the wait for the food was minimal,came out hot and ready to eat. The manager also made it a point to check on us through out the meal and even recieved a piece of complimentary cheescake which was the bomb also. Will defiantly be back.

Great service, friendly staff
Will come back again

Service was slow and the water server brought over straws in a bare hand! No napkin covering, just use these straws with my hand sweat all on it! Uhh

The manager of this restaurant went WAY out of his way to give us great wine service. I would highly recommend Urbana based solely on this individual's commitment to his customers.

Service was slow and lackluster but friendly. Food was decent.

Sunday Brunch

Single server was taking care of our party of 11 (made reservation 10 days in advance...they knew we were coming) and tending bar at the same time. She was getting no help from anyone else, so we waited for our initial drinks, for refills, a meal was forgotten. We got our food and had no silverware or condiments (and waited about 5 minutes for them to be delivered.) A manager walked by our tables at least five times and never once stopped by to check on us or assist the server.

My friend group has been going to Urbana for almost three years now usually with groups of at least eight and we’ve seen such a decline in the quality of the food and the level of service.

Sadly, we won’t be back.

Simply, put the service needs improvement. Increments of 45 minutes to get drinks ordered, then another 45 minutes to have them delivered. This pace would be acceptable if the place was busy. However, that wasnt the case. Constantly, reminding staff the table needed attention was annoying. Perfect place for groups of 2 or 4. If the party is bigger than that the service takes a nose dive towards horrible.

All the food was really delicious, even the salads and the kids’ meals!

Amazing! Truly recommend it for any special but casual occasions

Food was very good. Waitress had a great personality and efficient. After having cocktails we tried to order wine during dinner. They didn't have what we ordered and then made a big procedure of replacing our selection, with the result being that the wine didn't appear until we were taking our last bite of food at which time we sent it back.

This place was awesome! We were celebrating my nephews college graduation. We had our own room. Our Waitress was extremely patient with our party of 12. We were never made to feel rushed. The food was fantastic. Everyone enjoyed everything so much that I can’t even single out one dish. Thank you Urbana for giving my nephew the celebration he so deserved!

We were in DC for Georgetown graduation and gather at Urbana for our first evening. Nice spot, good food, but was understaffed to handle a full house.
If you want to have a quiet conversation, it’s not your spot due a very high noise level. If you are up for an energized time, with having to speak fairly loudly across a table, it’s fine.

We came in with a group of 6 for Mother’s Day. We had a reservation but they still took us to a dirty table and we stood there as the host wiped it off with a napkin. The food was delicious, but it took almost an hour to come out, and we didn’t have any special orders due to modifications or allergies—just ordered normal brunch items. Our appetizer also never even came. The unlimited drinks were great and our server kept the champagne bottle full, but it was often hard to get her attention if we wanted one of the other drinks.

The food was very good and the service was pleasant. Pasta and Pizzas were delicious and truly handmade.