Venison/Boar meatloaf over cook but flavorful (green beans over cooked as well) - Luke warm, hamburger well done came out medium at best. Appetizer of chicken lollipops were described as being on skewers- not on bone. Bacon on both burgers undercooked. Service woman was nice but unseasoned at waiting tables.
On a good note - enjoyed the music we could hear coming from the bar. The hotel is beautiful. Manager and staff were friendly.
For $20/pp for brunch, I would’ve expected better. I’ve had much better for $20 or less elsewhere. The Bloody Mary was terrible. The biscuits were overdone, and the sausage was bland. Everything else was just okay. Nothing special or memorable. Definitely not worth the price.
We went for Vday and had a great time. Order off the special menu and we were impressed by how well everything was cooked. We'll definitely be back for a date night.
Valentine’s Day. Our server was wonderful, food was delicious,
Service was excellent! Live easy jazz music was a nice touch to the quiet relaxing evening atmosphere. Dessert was amazing!
Roses and chocolates for the ladies were definitely pluses on Valentine’s Day! Thank you!
We ate around 8 pm and there were few other patrons at this time. Service and food were what you expect from a nice hotel restaurant. The food was flavorful and well prepared. The wait staff was cheerful and attentive that made for a pleasant dining experience.
Wonderful staff and Christmas dinner experience. Thank you for serving dinner to our family during a holiday!
The food was delicious and the ambiance was nice. the wine selection good as well
We came to Urban for a birthday lunch and we and our teens all enjoyed our food. I've been dreaming of the brussel sprouts appetizer ever since....
Food wasn't what we were expecting. Filet tasted good and was done to order but lacked the sauce it supposedly came with. "Blistered" heirloom tomatoes were cold fresh slices of not so ripe tomatoes. Server tried too hard and didn't know the difference between a le and a lemon. Too many great options in Austin to waste our time going back here.
They have a fantastic breakfast buffet. They make your eggs to order. Everything was delicious. $20 includes coffee/juice drinks. A bit pricey but not bad unless you get alcohol, then way too pricey. Two people 3 drinks $75 plus tip.
The hostess did not speak English well. Not a big deal, we got a table just fine. Our waiter did not speak English well. This proves more difficult if you want to ask questions about the food or express an issue of some kind. My meal was bad. The server did not offer to fix it until it was time to sign my check, at which point we were running late and I didn't feel like dealing with the hassle. I won't return.
Excellent service good food, all
Lovely restaurant with a nice menu. Great service from changing the temperature when we found it too cold, to accommodating our request for separate checks to laughing when we switched seats. Good food and a pleasant dining experience.
This is a FANTASTIC spot for Celiacs. Great attention and care is given to providing a GF experience. I am Celiac and not even a trace of gluten is ok for me. I have been here multiple times and never had an issue. Waitstaff is exceptional (thank you Diego!!) + chef and all support staff exceptional as well. It has never been busy/overwhelmed with people when I've been here which I find surprising--I selfishly am pleased that this spot is my hidden gem but will totally understand if the rest of Austin discovers it and swarms on over. I hesitate to even talk about how fantastic it is since I'd love to keep it all to myself. Had the Meat/Cheese Board+Bacon Gruyere Dip+Steak(Filet&NewYorkStrip)....Prepared & delivered as ordered, excellent quality and phenomenal flavors, preparation. Surprisingly, the value was A+. $30 steak here is equivalent to $60+ steak at top rated steakhouses in Austin (I've been to them all so yes,I know what I'm talking about!). Give them a try, I cannot imagine a scenario where you won't be thrilled.
Restaurant was surprisingly completely empty on a Saturdat night, but the food was delicious!
Mother's Day brunch was amazing. Fresh shrimp, amazing crab claws, desserts galore, rib eye, ham, prime rib, eggs, and tons more. Probably one of the best brunches I've had in Austin.
While we were a large party (9 people), we were one of only 3 occupied tables in the entire restaurant. The service was INCREDIBLY slow during the entire meal. It took upwards of 15 minutes for someone to bring our drink order to the table, for example. No one came to check on how our food was tasting after it was delivered. Well after we had all finished our meal, the waiter finally came back to see if we wanted dessert - which we did. It took over half an hour to get the 3 desserts brought to the table - supposedly because one of them included waffles and they had turned the waffle iron off earlier and needed to wait for it to reheat. I don't know about anyone else, but I don't buy that it takes 30 minutes to get a waffle iron hot enough to cook on. Likely because of sitting under a heat lamp forever, the brownie dessert we received was incredibly burned. In general, the food is just OK - definitely not worth the price.
They just launched a new menu. Our food didn't come out timely. Service and taste were disappointing. We had a party of 8 and one person's food sat under the warmers for about 10 minutes before the rest of the food was ready. Once the plates got to us, over half of them were wrong in some manner or another. The food was greasy and lacked flavor. The restaurant only had about 4 other tables occupied, so not sure why it was so hard to get the orders correct and in a timely manner.
My boyfriend and I came here for Valentine's Day dinner and we're seated promptly. That was the only good thing about our experience. The restaurant wasn't busy and our waitress had 2 tables and she wasn't attentive. Had to ask for refills and it took her over 15 min to grab sugar for my tea. She finally bought bread over 2 minutes before our food arrived. Our meal came out after waiting over an hour and my steak was ice cold. After sending it back, no manager or even our waitress apologized. It took over 2 hours in total. Definately not worth it.
This was a very bad experience. Waited 35 minutes for entrees, had to practically flag down waiter whenever we needed something, my salmon was undercooked, and I won't be back again.
Took an hour and 45 minutes to get our food after ordering
The service here was awesome. The staff was very accommodating to my toddler and very patient with us.
The scallops were excellent. The kitchen was sensitive to allergies and adjusted as needed. At lunch the dining room was uncomfortably cold.
Greasy under cooked scallops, twice!!
Tasteless guacamole and salsa, thoughtless presentation.
Chewy calamari that the breading fell off of.
The service and The Brussels sprouts were the highlight of our Christmas Day dinner.
This was strike 2 for this restaurant, they won't get a third attempt.
Great brunch ! Made the day start perfectly. The pancakes are to die for !
I was really surprised to find this was part of the Westin Hotel. None the less, food was good the Brussels were excellent and the pizza crust on the margarita pizza was great
The place was very quiet and almost empty, but
Maybe that was because it was a rainy night!
Went for the Christmas buffet last year and for Thanksgiving this year and was very happy both times.
Breakfast Saturday and brunch Sunday. Good food, good value for hotel. Kitchen had difficulty keeping up both days with "rush"
This restaurant is a lovely place that is generally pretty quiet. The service is excellent and the food is on the higher quality end for grills.
We went to urban for Mother's Day Brunch and thoroughly enjoyed it! There was something for everyone in our party - my mom (the picky eater), my fiance (who is low-carb'ing it) our 14 year old (carnivore!) and me (I'll eat pretty much anything). The service was fantastic, and there were chefs constantly patrolling the buffet to ensure everything was up to standards and stocked for the crowd. We'll definitely be back!
Could have sworn the menu said ask for gluten free options. There was next to nothing gluten free, and I had 3 grandchildren who are all GF and dairy free. Asked the waiter who asked the chef. French toast was "made from scratch". Unfortunately, no one told us that would be in addition to the brunch cost. Three French toasts cost us $42, and the kids had to wait forever. But our waiter was the best. I'm only sorry I was so busy with hungry grandkids that I failed to get his name.
We went to Urban for brunch. The food was great and our waitress was amazing!
My wife's meatloaf was clearly several days old and really gross-tasting. To the server's credit, she took it off the bill.
Salmon and quinoa meal was amazing!
They did an amazing job accommodating my large (and very loud!) birthday party on a Saturday night! Thanks for the excellent service and for making my birthday extra fun!
Food was very bland no contrast. Was surprised that there is a fixed price menu and that was all for Valentine's Day.
Wonderful Sunday Brunch with appropriately mellow live guitar and vocal.
This restaurant had great service and great drinks - but the menu is limited and the food is a little weird to me.
We (wife and I) went for New Year's Eve with a friend. There was a fixed menu and some seasonal cocktails. Ambience in the restaurant is nice. Low light and music, comfortable seating. It took a little while for us to get a server, the manager came by to get our drinks though. If you're not from Austin, beer menu would be good: just a few local staples on tap and a few more in bottles. They had a couple seasonal cocktails which my wife had and said were great. The server was a little flustered and had trouble with some of the menu items when he arrived. There were some foods someone asked to explain and he didn't know either. Other than these more "professional" things he was a nice guy and attentive. Main and appetizer courses were just ok. I had the roast chicken which was ok but nothing is write home about; overpriced I think for 30$. The others said the same about their main courses. Dessert was good, my wife enjoyed the cake slice we got. Appetizers were small and kind of expensive. Again nothing I'd write home about.
In summary service was a good effort. Drink list left something to be desired. Food was just okay and expensive. Would go back for happy hour maybe, not a meal.