Upstream - Charlotte

4.4
2037 reviews
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$31 to $50
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Seafood
Executive Chef/Partner Gene Kato and his team take the freshest catch from fishermen across the country and forge remarkable, Asian-inspired dishes each day. They also source the very best in American beef, lamb, pork, and fowl to create exciting riffs on Pacific Rim traditions. The restaurant’s full sushi bar features a variety of artful rolls, as well as sashimi and nigiri, all prepared with the freshest fish on the market. Grab a seat in Upstream’s comfortably chic lounge to indulge in local craft beers, inventive cocktails or fine wines while noshing on shareable small plates. With a passion for fresh seafood and local ingredients, interesting wines and spirits, and exceptional hospitality, Upstream is a must-visit in Charlotte.
Dining Style
Fine Dining
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Cuisines
Seafood, Fusion / Eclectic, Asian
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Hours of operation
Lunch: Monday - Saturday: 11:30am - 3:00pm; Dinner: Sunday - Thursday: 5:30pm - 10:00pm, Friday - Saturday: 5:30 - 11:00pm; Sunday Brunch: 10:30am - 2:30pm
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Phone number
(704) 556-7730
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Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
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Dress code
Business Casual
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Executive chef
Gene Kato
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Private party facilities
Our private dining rooms offer the ultimate Upstream experience. Our two private rooms can accommodate any occasion, large or small. Work hand in hand with our expert Private Dining Managers for the perfect event tailored to your budget and personal tastes.
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Private party contact
Lauran Thorndyke: (704) 556-7730
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Catering
For information on Upstream catering, please contact Lauran Thorndyke at lthorndyke@harpersgroup.com or phone: 704-556-7730
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Neighborhood
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Cross street
Fairview Road
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Parking details
Complimentary valet parking is available directly outside the restaurant, at the front door. Complimentary self-parking is available throughout Phillips Place.
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Special events & promotions
Upstream also offers monthly cooking classes on Saturday starting at 10am. Visit the website for additional information.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Non-Smoking, Outdoor dining, Outdoor Smoking Area, Private Room, Weekend Brunch, Wheelchair Access, Wine
What 2037 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.4
ambience
4.0
value
Noise · Moderate
86% of people would recommend it to a friend
5
4
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UM
Charlotte
20 reviews
Dined on October 13, 2018
Overall 5food 5service 5ambience 5

We haven’t been here in years and had a great time. The food and service was wonderful. We will be back soon,

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TG
Atlanta
3 reviews
Dined on October 13, 2018
Overall 5food 5service 5ambience 5

Awesome meal and great customer service! Waitress recommendations were fantastic! We loved the sushi!

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OT
1 review
Dined on October 4, 2018
Overall 4food 4service 5ambience 4

Good food. Smaller portions. Sea bass was good. Actually everything was very tasty. No real complaints. Just smaller portions than expected.

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OT
Charlotte
2 reviews
Dined on September 11, 2018
Overall 5food 5service 5ambience 4

Food was excellent and Service was delightful and top notch.

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MG
1 review
Dined on September 9, 2018
Overall 5food 5service 5ambience 5

A party of eight with all enjoying our meals. We were served by Jenn who did an excellent job.

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DD
Charlotte
94 reviews
Dined on September 8, 2018
Overall 5food 4service 5ambience 4

Very good visit after several years not having me come here. They have a new executive Chef that has introduced a lot of Asian flair to the menu for the better. Service was outstanding – wish I could remember the name of the waitress to mention here. Food was fantastic as well. Only thing is the place is starting to show a bit of its age. A bit concerned there’s some stuff peeling off parts of the ceiling that will at some point fall on somebody’s plate :-). Other than that great visit and will come back again.

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OT
Naples
1 review
Dined on September 8, 2018
Overall 2food 2service 2ambience 2

did not like meal served in a bowl -- Haddock laying on unedible leeks surrounded by a soupy like potato concoction -- too pricey for this presentation

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OT
Charlotte
2 reviews
Dined on September 8, 2018
Overall 3food 3service 2ambience 3

Meal was fair. Brussel sprouts were the highlight. Not very accommodating for allergies. Very limited menu. I expected somewhat broader menu with scallops or something of that nature. King crab risotto was tasty but missing the seafood meal that I was looking for. I just expected a whole lot more. Service was fair.

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L
Charlotte
22 reviews
Dined on September 6, 2018
Overall 5food 5service 5ambience 3

Upstream is one of our favorite restaurants. The service was excellent. The calamari and sushi are some of the best in the Carolinas. The salmon was pleasing to the palette. It made for a beautiful birthday dinner! Oh and don’t forget to try the peach kakigori! It’s to live for.

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HM
Charlotte
9 reviews
Dined on September 3, 2018
Overall 3food 4service 4ambience 3

We made a reservation for dinner on Labor Day, but OpenTable did not inform us that the dining room was closed, so we ate in the bar. Only the bar menu was available. The food was very good - small plates and sushi.

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f
San Francisco
10 reviews
Dined on September 2, 2018
Overall 5food 5service 4ambience 5

Very tasty food - we were really pleased with all of the choices. The calamari was great, the ham and biscuit and the chicken and dumplings delicious!

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HD
San Francisco
1 review
Dined on September 2, 2018
Overall 5food 5service 5ambience 5

We enjoyed the Sunday brunch. Different types of small plates that are well prepared.

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J
Charlotte
1 review
Dined on September 1, 2018
Overall 5food 5service 5ambience 4

Our favorite Asian fusion restaurant in Charlotte. The food is always delicious and creative, and the service is excellent.

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2
Charlotte
31 reviews
Dined on September 1, 2018
Overall 5food 5service 5ambience 5

The food was delicious as always and the service made it an enjoyable experience.
Their sea bass and lobster dumplings is always my favorite.

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BF
1 review
Dined on September 1, 2018
Overall 5food 5service 5ambience 5

Everything was delicious. Great food, Great atmosphere. A perfect evening.

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h
Greensboro
15 reviews
Dined on August 31, 2018
Overall 3food 4service 2ambience 4

A good upscale restaurant with well prepared food, but service was a little uneven. Management quickly covered the bumps. Nice vibe.

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LW
Charlotte
1 review
Dined on August 26, 2018
Overall 5food 5service 5ambience 5

Brunch was amazing!! The options were endless...was fun to try so many different dishes! Quail was our favorite!!

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MR
Charlotte
1 review
Dined on August 25, 2018
Overall 4food 3service 4ambience 5

Upstream did not have our open table reservation notification when we arrived even though I had a confirmation email with number, date and time. Luckily they had a table available.
Food portions were very small and bland for the price. Mixed drinks were small pours for the price. The old menu was better. Need more variety, better food choice and portions to justify pricing to return. Sushi appetizer was better then the entrees.

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OF
Charlotte
16 reviews
Dined on August 24, 2018
Overall 5food 5service 5ambience 5

Came here for an anniversary dinner and we were not disappointed. The Sake Marinated Seabass and the King Crab Risotto were outstanding. Highly recommended!

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BW
Western NC
2 reviews
Dined on August 24, 2018
Overall 5food 5service 5ambience 5

This is a great spot to eat and talk.
Great bar area.
Delicious food!!

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JB
1 review
Dined on August 19, 2018
Overall 4food 4service 4ambience 4

Great food and service. It’s a little expensive but I’d say worth it for a special occasion.

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CV
Charlotte
2 reviews
Dined on August 14, 2018
Overall 5food 5service 5ambience 5

Great food, excellent atmosphere, the very attentive service at all times

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A
Charlotte
22 reviews
Dined on August 14, 2018
Overall 5food 5service 5ambience 5

Everything from beginning to end was perfect and impressive.

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OT
Charlotte
5 reviews
Dined on August 11, 2018
Overall 5food 5service 5ambience 5

Lovely experience. Food was delicious!

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OT
1 review
Dined on August 4, 2018
Overall 5food 5service 5ambience 5

The food was incredible, interactive dishes were a lot of fun. Great new taste on some classics, curry potatoes changed my perspective on the southern cuisine. Wait staff was exceptional which made for a very special experience.

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JW
1 review
Dined on July 31, 2018
Overall 5food 5service 5ambience 4

I hadn't been in several years so I was reintroduced to the restaurant and menu. Great service. The menu was more upscale than I recall.

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OT
Charlotte
1 review
Dined on July 29, 2018
Overall 5food 5service 5ambience 5

Always excellent food.

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V
Miami
1 review
Dined on July 29, 2018
Overall 3food 2service 3ambience 3

Overall, I have always loved restaurant week at upstream. This time was different. We’ve been to upstream several times for the queens feast and expected them to have the whole lemongrass broiled lobster, they didn’t. So, disappointed we ordered steak and mussels. The steak was very dry. The filet was okay. The mussels were undercooked and afterwards, gave me an upset stomach for the rest of the night. Desert was boring. The service before was outstanding, but we didn’t received bread until we asked.

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SM
Charlotte
24 reviews
Dined on July 28, 2018
Overall 4food 4service 3ambience 4

Dinner was very tasty as everything was very good. Appetizer portion of oyster ceviche was miniscule. 2 very tiny pieces of oysters with delicious sauce. Service was okay as waiter forgot to put in order for glass of wine and took 15 minutes to get drink. Very nice restaurant with smaller portions.

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DM
Charlotte
2 reviews
Dined on July 28, 2018
Overall 4food 5service 4ambience 3

Fantastic food! Only disappointment was my Manhattan which was not well made.

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JG
Charlotte
14 reviews
Dined on July 28, 2018
Overall 3food 4service 3ambience 4

We had not been to Upstream in a number of years, and were happy to get a reservation during Queen's Feast. We fouund the menu to be trending to the Asian-influenced and thought the food was good in each instance.

The bar is impeccable as proven by our Grey Goose gimlets ($13.30) and the Joseph Drouhin Chablis ($28/glass). Good, but pricey.

Appetizers were kimchi cucumbers (lite and spicey, but not overly spiced) and Upstream sushi roll.
We had sea bass two different ways for our entrees ($15 upcharge for each). One was wrapped in banana leaves and the other marinated in sake and served with two fresh dumplings. Both were delicious, but (perhaps I should say BUT), for an upcharge item we would have expected something larger than what seemed to be 3 oz. of fish on each plate. Garnishes were well executed, but sparse.

For desserts we had a profiterole with passionfruit cream (fresh, tasty, but where was the passion fruit?), and the signature chocolate dessert (like a wedge of pot du creme). Both were well done.

Valet parking was good. Service okay (someone teach our waiter about cocktails--a gimlet is a pretty standard martini!).

So, for $175 (including tip), we got home and snacked.

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DC
Charlotte
1 review
Dined on July 28, 2018
Overall 2food 2service 2ambience 4

Went to Upstream for the first time during Queens Feast - Charlotte Restaurant Week. Our reservation was at 5:45 and we were immediately seated. With our wine, we were served bread with infused olive oil which was fabulous! As my appetizer, I had the sweet & sour calamari which was hot and delicious. For dinner, I had the salmon which was a thin slice of a filet along with a small serving of pureed parsnips. The salmon was room temperature and had absolutely no flavor. I would have mentioned this to our waitress but she was no where to be found. It was ten minutes after we were served that the waitress came by our table. For desert I had the profiterole with passion fruit mousse. The pastry was rather crispy and I could have used a knife to cut but one was not brought out with the plate. Portion sizes were small and I thought the meal was over priced. My husband has eaten at Upstream a few other times and always talked about how good it is. That's why I decided to try. We both walked away disappointed.

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MB
Charlotte
1 review
Dined on July 28, 2018
Overall 5food 5service 5ambience 5

I’ve never been disappointed eating here! The waitress was wonderful and very accommodating! Will definitely be back.

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AG
Charlotte
1 review
Dined on July 28, 2018
Overall 2food 3service 2ambience 4

Margarita was all sour mix, portions were very small, server had to take our drink and food order twice, offered bread with mussels and never delivered, left and went to shake shack to get “full”

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JW
Houston
2 reviews
Dined on July 28, 2018
Overall 5food 5service 5ambience 5

This restaurant was awesome. We had a great date night. One of the chef's I work with daily told me that one of his culinary school professors was the executive chef here. It was worth every penny.

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MB
Charlotte
2 reviews
Dined on July 28, 2018
Overall 2food 3service 4ambience 1

We were excited to visit Upstream to celebrate my husband's birthday. We went during Charlotte Restaurant Week, or Queen's Feast, and this may have been a mistake. We were seated in a noisy room off to the side that had zero ambiance. We felt like maybe this is where the restaurant sat the CRW visitors. The appetizers were good (sushi and calimari), but the entrees were very bland. Overall, the experience was not very disappointing for our $160 + tip.

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MH
Charlotte
5 reviews
Dined on July 27, 2018
Overall 2food 3service 2ambience 5

Waiter forgot our drinks. Food came out cold. (For the price we should not have to send food back because it’s cold.) the waiter forgot to place our order for an additional side item. I have eaten here multiple times and at this point I would not recommend dinning at upstream until a serious turnaround in the wait staff or it’s management.

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OT
Charlotte
2 reviews
Dined on July 27, 2018
Overall 5food 5service 5ambience 5

As always an awesome time out with my Bookclub sisters. We were short in numbers but we had a blast. Good food, convo, and fellowship. Had a nice corner table. We had 2 to order the salmon, two ordered the filet and my bestie ordered the lobster. Lobster was a little over cooked per my bestie but everyone loved the crab croquettes. Calamari and the slaw that came with it was great. We participated in the restaurant week deal, wonderful Jennifer our waitress let 4 of us substitute our desserts for two appetizers. Most had the calamari and crab croquettes. Everything was great, love the location relaxed atmosphere and fast service. Reservations was at 6. Seated 3 of us a little early. Prompt service, no waiting, and complimentary valet no worries on parking.

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KD
Charlotte
11 reviews
Dined on July 27, 2018
Overall 2food 4service 3ambience 5

Bad value for the portion size. There on Restaurant Week. My salmon was maybe 3 oz at best. Granted, perfectly cooked but ridiculously small. We got 3 entrees of sea bass for the $15 supplement - delicious but small portions. We were all eating after dinner and we aren’t that family.

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KL
Charleston
2 reviews
Dined on July 25, 2018
Overall 2food 3service 3ambience 4

We attended for Queen’s feast last night. Overall it was a fun experience. The restaurant was very busy and you can tell the servers were frustrated. We heard plates break in the kitchen at least 3 times. The food was good but over cooked. I had read lots of reviews that this was the best seafood restaurant so our expectations were set high and not met.

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