While my mom was visiting Chicago, she and two of my friends made a reservation for Unite on their recommendation. We arrived to a short wait, which was no big deal. The bartender was incredibly nice, and we were seated in great moods.
From the beginning of our experience, it seemed like our waitress was pretty stressed. Three out of the four of us have worked in service, and we assumed that something was going on with another table while we waited a while to be asked about drinks. About a half hour after we were seated, we finally received our bottle of wine.
The food we ordered was excellent, my only complaint there was that when my steak arrived cold (I had ordered it rare, but it was quite cold), I mentioned this to the man who asked how our food was, and he took it away without asking if I wanted to send it back, including the sides I had put on my plate. The steak returned to me without sides, and I had to ask the man for them back, which he eventually brought in a little side bowl. Throughout our meal, our waitress checked on us once in passing.
I should mention here that we didn't have a bad time. Having worked in service, we all understand that off nights happen, and that there was probably something happening behind the scenes to stress the staff out. But for a meal where you're spending about $40 per person (we would have spent more had our drinks been checked on), a modicum of service is expected. I'd love to return sometime to get a second impression, but until then, I would only recommend this place on a weeknight.