Excellent food, wait staff very attentive and knowledgeable

Food was excellent! It always is. One of our favorite places to go in NY.
Service was very slow. Our server was not very attentive.

The customer service was outstanding. Even though they had a full dinning room, the staff was both very kind and accommodating. Once seated we, never felt rushed nor pressured. Both the veal and calamari was delicious. From the Maître'd to the bartender, to the servers, all of them couldn't have been any more kind or helpful. We didn't want to leave. A great dinning experience.

We had a 7pm reservation in the outdoor tent - hostess told me there were many tables sitting around for 3-5 hours and there was nothing they could do. We weren't seated until around 7:45 PM
After that food and service were excellent!

Really didn’t enjoy our meal. It was terribly overpriced and not an enjoyable experience.

Service was horrible. Waited 45 minutes for bread. Never came back to take our appetizers order. Was there over two hours. When our food finally came they left it in the aisle and not served hot over five minutes.

As usual, very delicious and authentic Italian cuisine.

Umberto’s never disappoints, with the best pizza and wine selections! LOVE the outdoor garden dining area!

Service was horrible. Gave me the completely wrong item when I stated the order 3 times. Best for takeout, avoid otherwise.

A diner brought a dog into the restaurant. Very unfortunate.

This is a "must-go" place to eat. I saw it on OpenTable and after reading the reviews decided to give it a try. There were four in our party and all of us were still talking about the food, service and overall desire to go back for days after. If you're going to be in the area, you should take the time to visit this Umberto's.

Lovely dinner outdoors. Food was fresh and tasty. A good choice for outdoor dining

Birthday dinner

Only a good rating because our up martinis were not cold enough. We sent them back once to make colder and they still were not cold enough. Other than that service and food was excellent! I ordered the fresh cavatelli pasta dish and i swapped out the sausage for grilled chicken! it was fantastic and they were very accommodating in regard to the switch. Everyone else enjoyed their dishes as well, cauliflower pizza, grandma pie, chicken marsala [sauce was a bit watery].

Our experience was great!! We had a an amazing server who was so funny and attentive to our group. We even got a tiramisu on the house. Thank you so much!!!

Best food, best service. Always the best time. Our waitress was awesome!

Waiter Pasquale was very good. Food was excellent. The only negative comment I have is an extra charge for using a credit card.

I ordered the shrimp Divalo with fettucine on the side, the SALT was too much and it was in the sauce, I give that an F. My next visit I will stick with the pizza.

It took an hour and a half to get our food and it was obvious that it had been sitting in the back for a long time before it was served. the cheese was congealed on the parmesan dishes and others was cold. the only good dish was the one they forgot originally so it came out fresh.
we barely got an apology from the waiter or the manager and he took off two meals from our bill when only 2 of 9 meals were edible.
I would definitely never go back or recommend this restaurant to anyone.
on a side note the bus staff was great.

Hands down best grandma's pizza! Good classic Italian dishes

I go the twice a month. I order the same appetizer every time. The portion was half the size at the same price. The waiter apologized and blamed the owners. When we were finished with our dinner. The waiter brought us a Tiramisu in a glass. We didn’t order it. I figured he was being nice because of the half size appetizer portion. When the bill came I noticed I was being charged for the Tiramisu. I paid the bill and complained to the waiter. He claimed the manager charged me not him and was willing to remove the tiramisu from the bill. I told him to keep it and the manager was a creep.

very enjoyable evening with coworkers. Food was delicious.

Food was very good and plentiful a bit noisy under the tent.

Cousins Dinner

Waiters, waitresses and staff were very friendly and I would recommend this restaurant to other guests

The food was excellent! Our service was outstanding. We had a wonderful experience and we will be back for sure.

Service was slow and the waiter rarely visable. The decor is upscale cafeteria and the noise level high, On the positive side, the food was good - say 7 of 10.

Arrived for 6 pm reservation and there were no tables. They then told me to wait near a table that was being cleaned then gave the table to someone on waiting list.

Waited about 20-25 minutes for a table. Nothing was offered to us. Not a drink or maybe a free dessert. No apology. Just a mess

Service once we sat down was great. Food was great

I'm vegan and ordered the cauliflower personal pizza with roasted peppers, onions and mushrooms. I specifically told the waiter "no cheese." My pizza was served to me with fresh mozarella. I had to send it back and because my sisters orders were already on the table I asked for just some pasta with sauce, since that would be the quickest order. I again specified "no cheese." My pasta and sauce came and it had grated cheese on it. I had to send back my order again. Finally my pasta and sauce came without any cheese. But as I began eating two woman at the next table had a dog with them who began to yelp, jump and bark. They picked the dog up and let it eat from the plates on the table. This totally turned me and my sisters off. The barking and yelping was annoying. I don't understand how restaurants think letting dogs into restaurants is okay. It's dirty and unsanitary. Will never go back to this restaurants.

Our server Miguel was sensational, just as always. The whole staff is great!!

Wife’s chicken scap. Came out burnt. Tasking terrible and even the waiter said wrong sauce.
Also, I had shrimp Over pasta. Was okay.
By the time my wife could not eat I was halfway thru my meal. Finally got a waiter who brought over the manager.

We could get you something else. Was to late.
What was I to do watch her eat.

He took her meal off the bill of course.

Look things happen but, that chicken should have not come out of the kitchen.

We have gone to Umbertos. Many times. Very sad

Yes things happen, however, must raise the standards and was the restaurant sold during the pandemic and yes lots of money put into refurbishment.

Hey, put in into the food And sync your servers with the waiters to deliver food to the right tables. LOL

Good food, attentive service great waiter. Just what you want when you dine out.

Graduation luncheon

Waiter wasn’t attentive

The food was sadly nothing to talk about, whereas in the past, it was outstanding. Not a huge fan of the new renovation. No character or personality. New chairs extremely uncomfortable. Disappointing.

Newly renovated dining room. Always top notch service. Wonderful Father’s Day meal.

Great place for classic Italian American favorites pizza is a must try

Great food. Great service

Very enjoyable

Popular local spot heavy with pizza options but also offers pasta dishes, salads, Italian specialty entrees, etc. We had mozz sticks (standard) and fresh homemade mozz with tomatoes and peppers app which was very good (would have liked balsamic vin with it...guess I should have asked...still very good). Rigatoni and Tomato sauce was one of our entrees with no complaints from picky pasta loving daughter. We had the grandma pizza which is just a square thinner crust pizza cooked in a Sicilian pizza pan. The pizza was perfectly cooked the pizza sauce AMAZING, the cheese and roni yummy. The crust was perfectly cooked but thought the flavor of the pizza dough was kind of on the bland side. Still the exceptional sauce and cheese made the pizza still very solid!