Food was amazing! Very good service. Environment not that great. The music over head was WAY TOO LOUD and we were in the back area kind of away from everyone. The ambience wasn’t great because of it.
Excellent food and service. Will be back soon!
good time had by all second time we have met here
Friendly staff. Table was ready. Food was delivered to the table in a timely manner and was hot.
Excellent service and great wings!!! Our server was attentive and accurate with our order! KUDO's
Love grabbing apps here! My coworkers and I went for lunch to get out of the office. The server was very accommodating in getting us our bill before we got our food so we wouldn’t have to wait since our time was limited. We all enjoyed our food - Bing Bang Shrimp is the best menu item!
The food taste good and the service is excellent. We'll sure to come back.
I was hoping that you could pass on our utmost gratitude for the outstanding hospitality that was shown to our party of 8. We were at Turtle Jack's to celebrate a co-workers retirement from the Region of Peel. Our waitress was amazing!! Lunch service can be rushed, but we didn’t feel hurried at all; she was warm, attentive, efficient and courteous .. just everything rolled up in one .. ultimate professional What an incredible employee - she went above and beyond to make the day memorable. I wish I knew her name – as she deserves a huge kudos/praise!! The humor, enthusiasm and energy levels she showed was welcomed surprise. Please pass on our thanks to her and we hope you will be able to offer some kind of accolade for her tremendous work. We hope to return again in the not too distant future.
Sou was a perfect host and all the staff helped make my birthday so special and fun! Great food and great place to take friends and family!
Service was good as well as the food. Loved their tomato/basil soup and their chicken avocado tacos.
While I enjoy going to Turtle Jacks...this is the first time that I have experienced a long wait time to receive my food.
As always the food was great, just don't enjoy having to rush to finish food and split.
We did receive discounts on the meals as well.
TJ's always takes care if their guests!
Good service, friendly atmosphere. Food was great - arrived hot. Would recommend for any occasion
Great server, never felt rushed to finish (it was busy), just really cold draft at our table.
Restaurant was great, especially for a get-together of staff for the holidays. Right atmosphere, drink and food options, and service.
OpenTable app has issues with their maps though - be careful. It has this Turtle Jacks location in a completely different spot. Use a regular MAPS app to find it - not the link in OpenTable.
As we were visiting from out of town we booked on line based on a recommendation from one of the locals so we were First time visitors We booked reservation on line arrived to find a table waiting as the restaurant was full
Sevice and food was first rate. Ambiance and surrondings were comfortable and warm
We will absolutely visit again
Hey TJ time to open a restaurant in Ottawa!!
Nice options. Food was very good. Nice place for lunch but tables are crowded.
Had a full slab of ribs. Very tasty and they offered about five different sauces. The sides were equally as good too. Need a better beer selection.
Great wait staff very friendly and made us feel welcome. Excellent dining experience. Food was very good and portions were reasonable. Overall great value for the money.
Pleasantly surprised!! I had never been to Turtle Jack's before-food was great. Will definitely go again.
overall the food was good and no delays. the waitress was on par with all the suggestions and was prefessional. the music was a little louder than most places, but good value for a business dinner.
Good food and service. Prices are a bit high for what we had (salads). Convenient location to meet friends.
I ordered the large wings and I wanted them baked but the server told me they deep fry all wings but finish some off in the oven. I am not sure if my wings were even put in the over for a minute because they were hard on the outside like they were just fried. The food was okay in my opinion however our server was great!! I liked her attitude and she was able to make recommendations for my friends.
Had a yummy salad and topped it with blackened salmon. Very good! Excellent service as well:)
Fair food gue the price. Service just okay. Not so friendly or helpful or informative or accommodating about allergies.
Server was outstanding. Appetizer very good. Main meal salad was not good. It had been sitting for a while and the lettuce was wilted and some of the garnish was missing (tortilla strips). I've had the same salad before and this time it couldn't compare.
All 5 of us enjoyed our meals - Avocado Chicken was the most popular. I personally can't get enough of the Big Bang shrimp! I wish we weren't sitting so close to the door because we all got a chill every time someone walked in or out. Overall a great experience. We were there during our lunch break and our food was delivered in good time.
Would recommend. Our server was great. Would recommend for groups.
My wife and I wanted to go try something new that we both have not tried and saw Turtle Jack's. We were greeted at the front with adequate timing and placed at our table. Menu items were great. Very well cooked and delicious. Prices were as expected. Overall great time spent. Would definitely go back. I recommend it to anyone.
My friend and I were looking forward to indulging in our favourite dessert, the Fire & Ice deep-fried ice cream, only to find it was gone! The scant dessert menu left unappetizing choices, so I just waited for my friend to have lunch. When her burger arrived, I noticed that they had changed the fries from fresh-cut steak fries to fries similar to what you get at Costco food courts. We ended up going to Demetre's for dessert afterwards. Very disappointing...won't go back until the Fire & Ice is back, too!
Had a great meal but even better service. The only "downer" was that we had a reservation for a group of 6 for a Thursday night. Even though it wasn't busy, we were still put right by the kitchen. Why??
roasters, dusted, medium or hot + a side of fries = awesome
Had another group outing here and no issues. We all got different food selections and they were all delicious. My friend was quite happy to see they had a gluten free menu too!
Had dinner here Saturday night and the food was fantastic, ordered 2 of the same appetizers on Tuesday night and they weren't that hot, temperature wise? The service on both occasions however was impeccable. Its the Best Turtle Jacks in the GTA! Love their menu, lots of unique items to chose from.
Although it was just a casual event, it was very memorable because of the great food and excellent, attentive service.
We went to celebrate father's day. There was six of us. The restaurant wasn't full, however, where we were seated was in a 'high traffic' area - people coming back and forth from the washrooms. The food was okay. The waitress seemed to be rushing and my spouse (the father we were celebrating), had to call her back a few times to complete his order. We felt really rushed. Most likely will not frequent this restaurant again.
Enjoyed Mother's Day dinner with the family. We enjoyed the food!!
Decent food with nice & chunky guacamole to start, I had the shrimp & scallop pasta and they happily substituted the type of pasta for me. Colleagues had a pot roast sandwich and a HUGE burger - both liked their entrees, too.
I reserved a table for six, but turned into an intimate dinner for three. Server was very accommodating and gave us a booth. It's a great place to meet up with friend, large or small groups.
we went to this location to celebrate my brothers birthday who had just arrived from bc. The service was very slow 20 minutes fro the server to even take our order and never checked to see if we needed anything and she never brought anything for his birthday after we told her when we arrived so we paid and left
I loved this place. The atmosphere was casual and relaxed. Our Three Cheese Dip appetizer was delicious, as was my blackened basa. I requested the chimichurri sauce on the side and that was accommodated. My husband's steak was done to perfection. Our server was a nice, friendly guy and we didn't feel rushed at all. The Valentine's Day special was a great deal for the money. Overall we had a great experience here.