The filet was cooked exactly how I wanted it. The maple bacon brussel sprouts are a must have.
I love the place very quite I recommend everyone should try it there food is excellent!!
They recently changed the menu for the worse. There was no indication of the changes until the food arrived. Items present the same on the menu. The calamari is no longer served w the roasted ketchup. The wedge salad is no longer even a wedge. There are no cheese balls and essentially no bacon. Not sure why they elected to fix what was not broken.
I've eaten at the TS Steakhouse about a dozen times, this was the first night (05/18) when just about everything was wrong. It was a birthday dinner for my daughter. Food was undercooked and not prepared correctly, stark was fine, NY Strip, but the asparagus was not cut properly, too many food issues to put down in this small space. Service was very inattentive, I watched out table drinks siting on a counter three feet from us for about 8 1/2 minutes while the waitress carried on a conversation with some friends of hers and the next table. Unusually loud, although we were asked if we wanted the door to the bar behind us, with some guy playing banjo or something, closed. Subsequently found out the kitchen was severely understaffed that night. Paid a large fee for two small scallops (about the size of a quarter) as an extra to the steak. Total fee was over $300.00, after getting dessert taken off of the bill. Very negative experience.
Every thing was great, BUT, did not like the balcony seating, could not see any panoramic view. Must admit, I wanted the steak house, for the most reasons , the 21 st floor view.
Very disappointed in the food...couldn't get what I really wanted cooked the way I prefer. Waiter, John, tried but to no avail..Pino food much better. Sea bass extraordinary.
Will only go again if I'm made to...
Mother’s Day very busy but outstanding service provided by John.
Food is always exceptional and always delicious
The TS Steakhouse excels with great food and wonderful service. The view is one of the best in all of Upstate NY and the bar offers a great gathering place with evening live music.
I have never had a bad meal. Be prepared to spend close to $100 per a person but it’s well worth it. Very classy restaurant. Everything tastes great eve the bread. I would highly recommend. Great for a special occasion.
Always a wonderful experience, especially because of our server Kriston! She personally makes us return because of her politeness & friendly demeanor!!
The Gotham cocktail was fantastic; a treat we'd never experienced before! We were a bit shocked when we got our bill for the surf-n-turf special (always a reminder to ask how much a special costs before ordering) but we agreed it was worth the price. Another extraordinary night of dining!
From the moment we stepped out of the elevator we were taken care of every step of the way.
Table service is outstanding.
Waiter was beyond our expectations.
Our waiter Ken was great very personable knew all the answers to questions we had and made great suggestions will ask for him when we go back again
Renee was our server and she was a delight! My husband and I were there celebrating his birthday and everything was perfect. The amuse-bouche was delicious, the bread and butter with red wine sea salt and we both had the filet mignon which was simply superb! We were able to watch a beautiful sunset as well. A++ in our books!
The dining room is very comfortable and having dinner watching the sunset is pleasant. They were very accommodating with special requirements with regard to the food. The food itself was okay. The service was rushed to the point of us feeling hovered over. We were asked if we wanted our plates removed 15 minutes after receiving them. We were brought the check without asking for it. They all (the bus, waiter and manager) were polite with smiles, but kept interrupting our conversation to see "how we are doing."
I have dined here multiple times and have always loved it. This last time, when the server explained specials and I asked questions, the meal was misrepresented. When it was delivered, I addressed the issue with her and management. They offered to pay for dessert since we were celebrating a birthday, which was gracious. However, I spent $170 on two pieces of steak, which I would not have minded, if it was what the server had originally implied it was when she answered my questions prior to ordering. Unfortunately, it was not what was explained to me and wasn't even tasteful. You should not have to drown filet in steak sauce. My daughter and I were both extremely disappointed.
I am terribly saddened by this experience. I have always raved about this place and it is my go to for all occasions. I hate to have look elsewhere.
We went there before a show on 4/14/18. The service was amazing. Our waiter John was awesome! The food was spectacular as was the wine list
Cocktails at the bar prior to being seated - Delish! Try the Lemon Drop Martini!
Good was good, plenty & waitress Robin, was wonderful!!!! Great personality & very informative.
NEED NEW CHAIRS to low!
I love this restaurant but it can never quite live up to the first time I dined. Just a few disappointments from my visit: My 46 oz. bone-in rib-eye came already sliced from the kitchen. Who does this other than for a little kid? It resulted in being cooler at the table and was sliced very thick. Also, the steak tartare came with a fried egg? I've never seen this before. Lastly, I was very interested in taking the bones home to my family pet which I requested. When I returned home, the bones had been discarded and nothing for FIDO! Very Disappointed.
The food was outstanding as it always is, we try to take the trip at least once a year. Our waitress was exceptional, she was very attentive and friendly.
Waiter Ken was outstanding enjoyed as always. We request him each time we come.
The food was amazing! The staff was great and attentive.
We ordered the Cowboy strip steak for two.....the steak -- what beef there was ---was tasty...the meat was mostly grisel and fat. We asked the server who told us " Yes" fat normal. We agree some fat is acceptable.....This was 50% fat. I took pictures of the steak of which I plan to send to the restaurant. $150.00 with 1 drink--no desert...VERY memorable
Dinner was amazing, it was my husband's 40th bday, we sat in the balcony area, JOHN was awesome...We ordered surf & turf the LOBSTER was 1 of the best we've ever had...Overall exceptional experience...Will definitely be dining there again!!!!!!!!
Outstanding staff, can't think of anything they could have done better!!! If I could give more than 5 stars I would.
Thank you for a wonderful evening.
Delicious food and outstanding service.
Everything was amazing!
TS steakhouse is the best steakhouse in Central NY. The staff is very friendly and our server Kirsten is the best! We’ve only eaten here a few times in the last couple years and she remembered everything about our family, including the wine that we like. I would recommend trying this restaurant. You’ll fall in love!
we have dined here before and had one positive and one fair experience. On this particular occasion we ordered the porterhouse for 2 and it was mediocre. The steak was grey in color and dry. The highlights were the appetizers - escargot and lobster bisque. And the service provided by Robin was exceptional, as usual.
Never disappoints! Great view. Have dined there several times and the service is always excellent. Definitively on the expensive end of the spectrum but perfect for the once in a while treat. Unfortunately does NOT have a dress code - may have to tolerate sloppy neighbors that seem to also lack refined social skills. Super opportunity to escape the pace and noise if also enjoying the other activities offered at the casino or conference center etc
Excellent meal and excellent service
Outstanding food and atmosphere. Kenneth, our server, is one of a kind. Great guy!
Great service and food!
Wonderful food, attentive service and great atmosphere.
A great place with great food. The Mac and cheese was surprisingly delicious the Rib eye steak eye was one of the best I’ve ever tasted. Our waiter (Kenneth) was exceptional. I will definitely be back again.
The food, ambience, and service are all just outstanding — we will definitely return to this restaurant!!
It was a lovely evening, excellent food...all around a great experience! The best steakhouse in upstate NY
Great meal, great service
But be prepared to drop 200 on this terrific meal