True Food Kitchen - El Segundo

Commentaires sur le restaurant True Food Kitchen - El Segundo de personnes qui y ont mangé. Selon des cotes récentes.

1. T

   Tara

   Los Angeles17 commentaires

   2.0

   Y est allé le 20 avril 2025

   1. Cote globale 2
   2. Nourriture 4
   3. Service 1
   4. Ambiance 3

   This has always been my go-to place. Service has been slipping lately but today was the worst. I made a reservation for 4 people. 2 of us got our food 15 min before the others. We had to find the manager because our server was MIA. When my food finally came, it was missing key ingredients like cheese and seasonings. The manager offered to give me salt & pepper. We also had to get up and ask for iced tea and coffee refills 2 times. The whole experience was disappointing. I won’t be rushing back anytime soon.
   

   True Food Kitchen - El SegundoA répondu le 21 avril 2025

   We apologize for the disappointing experience, Tara. Thank you for your feedback; we will work on improving our service and food consistency. Allow us to extend a personal apology and regain your trust. May we contact you directly?
   

   Ce commentaire est-il utile?

2. H

   Helty

   Los Angeles3 commentaires

   4.0

   Y est allé le 13 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 4

   The food was excellent and our server was very nice, but the food took way too long to be ready. They did offer us with a complimentary appetizer, but still not enough for a hungry family with 2 small kids and 2 seniors. This happened the other 2 times we came here, too. Just don’t come too hungry because you will wait a while for your food.
   

   True Food Kitchen - El SegundoA répondu le 21 avril 2025

   Thank you for your feedback, Helty. We're glad you enjoyed the food and service, but we're sorry about the wait times and will work on improving our efficiency.
   

   Ce commentaire est-il utile?

3. M

   Mary VIP

   San Francisco22 commentaires

   2.0

   Y est allé le 30 mars 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 3
   4. Ambiance 3

   Gluten free pancakes were meh, 7 year old wouldnt eat them. My egg sweet potato red pepper scramble upset my stomach so much I had worse than indigestion for several hours after. My daughter in law said her salad was just okay. Indeed they quit dining at TK some time ago because for the pricd they felt the food was less than average. I have to agree.
   

   True Food Kitchen - El SegundoA répondu le 31 mars 2025

   We apologize for the disappointing experience, Mary. Thank you for your feedback; we will work on improving our dishes to provide better value and quality. May we contact you directly to extend a personal apology?
   

   Ce commentaire est-il utile?

4. S

   Susan

   Los Angeles2 commentaires

   1.0

   Y est allé le 30 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   The restaurant did not honor our reservation even though it was confirmed. They said they were too busy.
   

   True Food Kitchen - El SegundoA répondu le 31 mars 2025

   We apologize for your recent experience Susan. May we contact you directly to extend a personal apology?
   

   Ce commentaire est-il utile?

5. H

   Heather

   Los Angeles66 commentaires

   5.0

   Y est allé le 27 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Oh my goodness, I want almost half the menu and that’s the challenge! How to choose?! Everything is so delicious! And then, on top of that, our server, Dean, was the absolute the best! He’s genuinely warm, charming, gracious and multiplied the pleasure our dining experience! He is professional and personal and his timing is perfect with how much he checks in and converses. He is a stand-out! We will be coming back soon! Favorite restaurant!
   

   True Food Kitchen - El SegundoA répondu le 28 mars 2025

   Thank you for your review, Heather! We are thrilled to hear you enjoyed the delicious menu options and had a wonderful experience with Dean's exceptional service. We look forward to welcoming you back soon!
   

   Ce commentaire est-il utile?

6. K

   Ken VIP

   Los Angeles15 commentaires

   4.0

   Y est allé le 20 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 3

   Good value. Menu slight revisions on a seasonal basis. Could do well to add a soup option as well as wider variety of pizza and toppings. Pricing continues to be adjusted upward quarterly Overall - will continue to support approx. 1/wk.
   

   True Food Kitchen - El SegundoA répondu le 26 mars 2025

   Thank you for your feedback, Ken. We appreciate your continuing support and will consider your suggestions for expanding our menu options.
   

   Ce commentaire est-il utile?

7. T

   Tasha

   Unspecified1 commentaire

   5.0

   Y est allé le 17 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We are very pleased with the service. Entering to leaving, we appreciate the hostesses, all were nice, especially the one wearing the military jacket. We also loved our server and I am sad I do not remember her name. She was great, including the servers who brought the food to the table and some drinks. The food was delicious. Please stay consistent. Thank you.
   

   True Food Kitchen - El SegundoA répondu le 20 mars 2025

   Thank you for your review, Tasha! We're happy to hear you enjoyed the service and delicious food, and we appreciate your kind words about our team. We look forward to providing you with a consistent experience on your next visit!
   

   Ce commentaire est-il utile?

8. j

   jamie VIP

   Comté d’Orange7 commentaires

   5.0

   Y est allé le 16 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food, taste delicious and you leave feeling great. Service was superb!! Can’t wait to return.
   

   True Food Kitchen - El SegundoA répondu le 17 mars 2025

   Thank you for your review, Jamie! We are happy to hear you enjoyed the delicious food and superb service, and we look forward to your return.
   

   Ce commentaire est-il utile?

9. J

   Jerry VIP

   Los Angeles133 commentaires

   4.0

   Y est allé le 16 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 2
   4. Ambiance 4

   Seated earlier than our scheduled reservation time while awaiting arrival of our three quests. The noise level is low enough for pleasant conversation despite the restaurant being packed at 6:30 PM on a Saturday evening. While our appetizer and bar drinks were served within a reasonable time of the server taking our order while awaiting for our guests to arrive, our guests didn’t receive their drinks or food for well over thirty minutes after arrival. Also, a “medium well” burger requested was delivered “medium rare”. Without requesting, the manager did provide us with a free dessert as he must have known about long wait times for drinks and food. Based on prior visits, this experience was a “one off” and won’t keep us from returning.
   

   True Food Kitchen - El SegundoA répondu le 17 mars 2025

   Thank you for your feedback, Jerry. We're glad you enjoyed the atmosphere and appreciate your understanding regarding the wait times and burger issue; we'll work on improving these aspects for future visits.
   

   Ce commentaire est-il utile?

10. OT

    Client d'OpenTable

    Los Angeles1 commentaire

    3.0

    Y est allé le 15 mars 2025

    1. Cote globale 3
    2. Nourriture 5
    3. Service 3
    4. Ambiance 5

    Seated promptly with a reservation, good food and ambience
    

    True Food Kitchen - El SegundoA répondu le 17 mars 2025

    Thank you for your feedback. We are glad you enjoyed the food and ambiance, and we greatly appreciate your visit. Was there anything we could have done better to earn a better scoring?
    

    Ce commentaire est-il utile?