True Food Kitchen - Atlanta
Great food as always. Even the smaller menu had great choices. Service was safe.
Friday night was our first time eating out in months. Previously, we would visit True Food on a monthly basis, if not more frequently, as we really like the food. This visit was not ideal. After showing up for our 7:15 reservation we were seated outside. Promptly order our usual entrees (a salad and the salmon) and drinks. At 8 we decided to leave. Our feed had not yet arrived and our server informed us that the kitchen was really backed up. I would normally believe this, but on this evening all of the tables around us that had arrived after we were seated, had already been served their food.
We left cash for our drinks and headed out.
Sub par experience at a good place.
Jason, I am so sorry to hear of your experience with us. It truly is our mission to provide the best and most memorable experience to all of our guests. We clearly dropped the ball during your recent visit with us and I accept full responsibility for this. I would love the opportunity to have you come back and dine with us to show you what a True Food experience should really be like. Please feel free to contact me at your convenience at (561)809-7522. I look forward to hearing from you soon.
While I appreciate the restaurant decided to re-open, it was odd that that patio was completely enclosed. Time to get some air moving in there. Also, the staff acted as though we were an inconvenience to them. If the restaurant was not quite ready to re-open they should have waited. Usually we love our True Food experience but today was a disappointment.
I am so sorry to hear of your experience with us. You should never feel unwelcome at any given point. We strive to ensure that every guest receives an amazing experience every time they visit with us. Upon your next visit with us, please ask for Stephen as I would like to ensure your experience with us as my personal guest.
Great service and food! Excellent value
And healthy choices!
Thanks for the rating Garrett!!!!!!!
Great food and service
Harold, thank you so much for the 5 star rating!!!!
Food wasnt that good, but the setting and service was excellent. My waitress was so amazing. IF we ever returned, it will be because of her
Thank you for taking the time to post a review. I apologize you did not enjoy your experience. Upon your next visit, please ask for Stephen as I would love the opportunity to guide you through our menu and ensure a TRUE experience.
I want so badly for this place to be awesome but it always falls short. For the high prices and secret up charges they don’t warn you about... it’s not worth trying again.
I apologize that you did not receive the experience you were looking for. I would love to hear more about your experience and the secret up charges so that I may help my staff to be more accommodating and transparent for every service. I can be reached at (561)809-7522
The manager Marcus & my server render excellent customer service. They are super friendly & caring.
With managers and server like them, you always want to return to the restaurant.
Thank you so much for posting this rating! We are all thrilled to have you as a guest!
Another great meal at True Food Kitchen!
Thank you for the 5 STARS!!!
Amazing experience! The Ancient Grains bowl and Brussel sprouts were out of this world. Really enjoyed the offerings of tasty non-alcoholic beverages. Stephen, the manager, stopped by to say hello. All around friendly staff! I’m already looking forward to my next visit.
Thank you so much for sharing your story. We are all very pleased to have had you as a guest!
It was my birthday. The experience was great as always, food came quick and fresh, had impeccable service, and the ambiance is so unique and enjoyable. I’ll definitely be back again.
Thank you so much for taking the time to post this review! We truly appreciate your loyalty. Happy belated birthday!!!!
Our server Wolf was fantastic and the food was terrific. Will definitely go back soon!
Thank you so much for taking the time to post this review. I will be sure to share with him your feedback. We truly appreciate you!
Great as always - worried about crime at Lenox Mall
Thank you for posting the 5 Stars! I can assure you that we take the safety of all our guests very seriously and we are enforcing every measure we have at our disposable to deliver a positive and safe environment.
AMAZING Food....as always! If you don’t love vegetables and healthy eating, they will make you LOVE this!
Wonderful service. They seated us at the round table which was wonderful for our group of 6.
thank you so much for the 5 Star posting!
We made a reservation for 6 ppl. We got there on time and told our table wasn't ready. I asked for a high chair, as noted on the open table notes, when i checked in. For some ridiculous reason, they decided to downgrade the table to a small 5 top with a floor to ceiling column in the way, blocking about 1/4 of the table. UNACCEPTABLE. There was a 6 top available the entire time we were waiting. If we were just there as a couple, things might have been different, but we had 2 squirmy kids, standing at the front of the restaurant for 30 minutes. They also DO NOT READ THE OPENTABLE REQUESTS. I said not to have a table near the kitchen or bathroom, the noise hurts my ears for medical reasons...they sat us exactly in that place. Of course I complained, and we were moved to a 6 top on the side of the restaurant.
We were meeting new friends for the first time. When dinner was ready, plates came one by one, about 5 minutes apart. When the last in our group got his burger, he was ready to take a bite, but the server actually came to our table, didn't say anything, and just took his burger...this is EXACTLY what happened, We were all in shock. "Maybe they put avocado on the burger because he said no avocado"? But no, that wasn't the case. The server took food from the wrong table! The manager told the server the wrong table! A gentleman at the next table was sending back his food. So, we finished our meal and the last adult in the party finally got his food when we were all done.
I'm not going to boycott this place, but i'll give them a last try sometime later in the year. They've been open for a long time, and we've been there at LEAST 10-12 times. I hope they can get their act together. We were not impressed that evening.
Thank you for taking the time to bring this to our attention. It is and always has been our mission to provide excellence to every guest, every time. I truly apologize that we felt short on this visit. I will discuss this with my team and make every effort to ensure this kind of experience never happens again. Please ask for Stephen upon making your next reservation so that I may ensure your experience in the future. We truly appreciate your patronage and I look forward to serving you again!
Absolutely, Love it here. Fresh, Good food and Beautiful fresh faces.
Thank you for taking the time to rate us and give us 5 Stars!
Excellent food. The server went out of her way to please us,
Thank you so much for taking the time to reply and posting the 5 Stars!
Server was awol
Thank you so much for this review!
I am grateful with Marcus (obe of the managers) that he makes sure my food is gluten free. I have celiac so I feel safe to eat here
Monica, thank you so much for taking the time to post this rating. We all here at True Food Kitchen care about every one of our guests and their dietary restrictions. I am so warmed to know that you feel confident in dining with us.
Delicious healthy food. Presented in an appealing manner.
Thank you so much for the 5 Star posting!
I ordered a vegan dish with tofu and there were several small pieces of meat in it! Definitely not the first time from this establishment. To those who are vegan, be wary! I won’t be returning unfortunately. The manager was very kind about it all and waived our meal. It’s a shame because I love their teriyaki quinoa bowl!
I am so soy to hear about your experience. We have been working with the chefs to ensure that each and every experience created within our building is conducted with the highest care and concern. I do hope that you will give us another opportunity to show you that this will not be an issue. please ask for Stephen upon your visit and I will ensure an amazing experience.
Last two times I’ve been here have been less than stellar experiences. Tonight it took an hour to get our appetizers and the entire meal took two hours. The restroom was in disarray. It looked like they had plenty of servers but the kitchen was overwhelmed with to-go orders.
I am truly saddened to hear of your experience. We take the utmost pride in delivering exceptional service all around. I would love to hear more about your individual experience, You can call me at the restaurant whenever is convenient for you. I look forward to hearing from you!
Great tasting food!
Thank you for the 5 Stars!
The gluten free options were amazing. Wish there was a location in Minnesota!
Robin, thank you for the 5 stars!!!
Very consistent service as well as food. The staff always takes the time to ensure everything is perfect. I truly appreciate the attention to detail.
Thank you so much for this powerful rating!
A friend wanted to celebrate my birthday which is actually in Jan. When asked where I wanted to go, I selected True Food. It’s one of my favorite lunch spots.
Thank you for sharing your birthday with us!
Food was fantastic. Our server Porsha was super attentive and delightful to work with. She has a smile that won’t quit!
Thank you for taking the time to post this. I will be sure to share with our team the experience you had with Portia. Please feel free to ask for her upon your next visit.
The food was fresh, delicious, and memorable!!! The service courteous, efficient and attentive. I'd forgotten how noisy it is in the restaurant. Also, we were seated at a table close to the restrooms which was unpleasant. I look forward to returning soon but I'll definitely make sure to be seated far from the restrooms.
Thank you so much for taking the time to share this feedback and posting the 5 Stars!
We selected this restaurant specifically for a Birthday dinner for my boyfriend who is on a keto diet. I called ahead and asked about their keto options and they assured me they had a separate keto menu. I put in my reservation birthday, told the hostess birthday and no mention of a birthday by the waiter. The keto selection was disappointing. More disappointed than those 2 things, I ordered the seabass and it was so bland and fishy tasting that I didn’t even enjoy it. The mushrooms were the only flavorful part of the dish. Birthday fail!
Melissa, I am so sorry that we did not deliver on this birthday celebration. Although we do serve Keto options, I can understand how the options we have fell short of your expectations.I would love the opportunity to personally guide you through the menu and ensure that you receive a TRUE experience. Please ask for Stephen upon your next reservation or dining experience. I would love the opportunity to show you what we are truly about!
The food was delicious, it’s so hard to find quality vegan food in Kennesaw.
Thank you so much for the 5 stars!
The food was great as always, but the service was meh. Overall a good experience, would revisit
Jaye, thank you for taking the time to post this review. I can assure you that we take every guest experience very seriously. I would love to hear more about your experience and what we could do to improve our service moving forward. I can be reached at (561)809-7522, feel free to text or call me at your convenience. I look forward to hearing from you.
We had a great experience. Our server gave great food recommendations.
Dawny, thank you for sharing your experience with us and the 5 stars!
Got the chopped salad correct today!!
Thank you for the rating!!
I’ve been to this restaurant several times in the past two weeks, on lunch/ dinner in that I love the taste of fresh, organic food. But for some reason they can never seem to get the chopped salad quite right. Either I’ve had to send it back because it was missing ingredients or they served the salad to me knowing that they didn’t have all the ingredients in the restaurant.
I am so sorry to hear of your experience with us. We strive to always create an amazing experience for all our guests and I appreciate you bringing this to our attention so that we may better the experiences for all our guests in the future.
Service without a smile - I love the menu and the food. Other than the Manager who checks on all the guests. It seems as if the servers and yes hostess too, doing us a favor. Seems to be a consistent level of this. Hard to beat the good food and location. Just hope for better attitudes.
Sharon, I am so sorry to hear that this is your experience with us. Please ask for Stephen on your next visit as I would love to hear more about this. I will be using this review to coach my staff moving forward as every guest should receive a warm and welcoming experience with True Food Kitchen.
Love it always
Thank you for our loyalty!!
Inviting ambiance and excellent service and food. I will be dining at True Food Kitchen again.
Thank you so much for your review!!
Don’t order takeout or soup! Our table was close to the kitchen so I could easily see the staff preparing food. I witnessed a worker in the kitchen make a soup or smoothie or green sauce of some kind in a machine. She put it in a to go container and proceeded to drink several drinks from the to go container. She added a little bit more and put the lid on the container. She looked up and saw me watching her and quickly looked away as she handed the to go container to another person packing up the order in bags.
After our lunch, I told the manager what I witnessed who did not seem at all concerned. Don’t think I’ll be eating there again!
I humbly apologize for your experience. We always strive to provide the best service and experience in the industry and deliver the finest of ingredients. We consistently work with our staff to improve every aspect daily. Please allow me the opportunity to change your view. Feel free to ask for Stephen upon your next visit or contact me personally at (561)809-7522
Always on our list to visit when in Atlanta and it never disappoints.
Thank you for the 5 stars!!!!!
Always nice-thank you!
No, Thank You!!!
True Food Kitchen - Atlanta offers takeout which you can order by calling the restaurant at (404) 481-2980.
True Food Kitchen - Atlanta is rated 4.7 stars by 1493 OpenTable diners.
True Food Kitchen - Atlanta does offer gift cards which you can purchase here https://truefoodkitchen.cashstar.com/store/recipient?locale=en-us.
You can book this restaurant by choosing the date, time and party size.