We came at 5:15pm - almost no one in the place
Seating is only in high rise bar stool kind of chairs, so uncomfortable for shorter folks like the wife who prefers her feet on the ground.
Menu looked good and we tried the meatball appetizer, burger sliders, and mushroom truffle pizza.
The description of the meatballs sounded great (mixture of beef, pork, and veal) but they proved lackluster - seemed perhaps frozen and then nuked - instead of being tender and juicy, they were tough and dry - sauce was tasty but it, the meatballs, and the "toasted" bread were all room temperature or cooler.
The burger sliders similarly sounded great - a blend of beef, short ribs, etc. - indeed the burgers themselves had great taste, but like the meatballs seemed like they may have been frozen and then reheated in a microwave. The burgers themselves had good flavor, but were cold and the slice of cheese on each had no melt at all and actually looked like had taken it out of the fridge, took a slice, and plopped it on the cool burger. The pretzel buns were toasted but similarly cold. Can't tell if the slow server had allowed the food to sit so long everything cooled off before we got it, but the lack of melt on the cheese suggests a bigger kitchen problem.
Finally the mushroom truffle pizza - existentially the pizza had all the hallmarks of a potentially excellent pie - the crust had good taste and texture, there were plenty of mushrooms and cheese, and the truffle flavor was well pronounced - BUT, the darn thing was also room temperature when we got it.
We ended up taking a couple sliders and most of the pizza home - at least we could reheat it properly there and it proved to be a good lunch the next day. But this is completely unacceptable performance for a restaurant .
The waitress did manage to keep my soda glass refilled, but wish she had either been faster with food delivery or the kitchen had done its job better - whichever the reason for cold food.