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Troll's at Horseshoe Bay, West Vancouver, BC

Troll's at Horseshoe Bay

4.0
4
84 Reviews
CAN$30 and under
Canadian
  • Neighborhood gem
  • Great for scenic views
  • Kid-friendly
Family owned and operated, world famous fish and chip restaurant in beautiful Horseshoe Bay, West Vancouver.

Make a reservation

2 people

7:00 PM


Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$30 and under
  • Cuisines
    Canadian, Seafood, Breakfast
  • Hours of operation
    Daily 8:00 am–6:30 pm
  • Phone number
    (604) 921-7755
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighborhood
    West Vancouver
  • Cross street
    Royal Ave
  • Parking details
    Street Parking
  • Additional
    Beer, Gluten-free Options, Patio/Outdoor Dining, View, Wheelchair Access, Wine

What 84 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on all time ratings
  • 4Food
  • 4.2Service
  • 3.9Ambience
  • 4Value

NoiseModerate

84 Reviews
  1. JanM

    Palm Springs

    16 reviews

    vip
    3.0

    16 reviews

    Dined on June 17, 2024

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 4
    Service was unacceptable. I had made a reservation for 7 people because one never knows how busy the restaurant will be. We arrived right on time and informed the girl at the desk who then proceeded to ignore us as she took orders from people at the order window outside. No one else came to seat us, even thought there was plenty of space. After 5 minutes I again reminded the girl that we had a reservation, which she acknowledged and then continued to serve the people outside placing orders. Another 5 minutes and I became more insistent. After taking yet another order she proceeded to seat us. After that service was "adequate". The food - mediocre. The clam chowder definitely resembled wall paper paste. The soup of the day had a curious taste. I have been coming to Trolls for 40 years (though I hadn't been here recently). I had told my out-of-town guests that this was an iconic restaurant that they would love. They did not love it. I am so saddened to have had my good memories of Trolls replaced with this very unhappy experience.

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  2. TinaD

    Vancouver

    1 review

    5.0

    1 review

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went for Mother's Day brunch. We had wonderful service from the moment we walked in the door until we left. I've never felt more valued as a customer than I did that day. The staff was so attentive and friendly. The kindness and conversation was very genuine. You can tell these people enjoy their job!! Will return again.

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  3. moiraB

    Alabama

    1 review

    4.0

    1 review

    Dined on December 21, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Great fish and chips with a wonderful view of Horseshoe Bay and the ferries!

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  4. Andrew

    Vancouver

    1 review

    5.0

    1 review

    Dined on December 17, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was nice Sunday lunch, place full of its history, festive atmosphere.

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  5. SusanneF

    Vancouver

    13 reviews

    5.0

    13 reviews

    Dined on November 10, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Of course the fish and chips are amazing. That's why we go there. But the other menu items are great too. Try the cauliflower appetizer. We had it with the honey garlic sauce. Perfect to share.

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  6. WilmaJ

    Vancouver

    1 review

    4.0

    1 review

    Dined on November 5, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Trolls food and service are good. Sunday lunch is a busy period so as a party of 8 would definitely need to book. The sticker shock was the addition of a tip included in the bill of $32 did not see the opportunity of putting our own number in. However this is the go to place in Horseshoe Bay because of Ferry travelling and allows families that maybe be scattered to have a central meeting point. Thank you Trolls for being there so many years.

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  7. VictoriaG

    Vancouver

    29 reviews

    2.0

    29 reviews

    Dined on August 16, 2023

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2
    We live in West Vancouver and have tried Troll's previously and was disappointed then and disappointed again. All the fish and chips dishes were mediocre (we ordered, halibut / cod / haddock and all with a side of oysters. The oysters were overfried - almost burnt. All the dishes came out lukewarm which is an indication they were sitting there for a while. Someone's fish was not cooked thoroughly and had the batter raw inside even though it was almost burnt looking on the outside. The prawn linguine was poorly made and my son-in-law barely ate much of the dish. We have been going to C Lovers for fish and chips but thought we'd give Troll's one more attempt to deliver but unfortunately they fell flat. In addition, the young man who greeted us at the front said - there is no reservation for seven under your name and was not interested in seeing the email confirmation from Open Table and refused to acknowledge that just 5 minutes prior I had called to let and spoke with them to let them know that I was just parking and would be there in a couple of minutes. Too bad I didn't get his name as he definitely should not be greeting customers in such a negative way.

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  8. JasonD

    Vancouver

    10 reviews

    4.0

    10 reviews

    Dined on May 22, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    A few mistakes in the order; it was quite busy and we were in the back corner, so less than normal follow up with our group.

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  9. CaroleM

    Vancouver

    1 review

    5.0

    1 review

    Dined on April 24, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Everything about our reservation and meal was handled very well and with care . Our wait person was excellent . The appetizers were delicious . The entrees not so much . They were a bit of a disappointment . For instance the chowder tasted more of its thickener than the items in it .Dessert was delicious . We plan to go back and just have appetizers. Thanks for asking .

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  10. MattS

    New York City

    2 reviews

    4.0

    2 reviews

    Dined on December 29, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Nice, cozy restaurant near the ferry. Easy drive from West Vancouver. Food was solid. Service was excellent and friendly. Would definitely return next time we are in the area.

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FAQs

Troll's at Horseshoe Bay is rated 4 stars by 84 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Google Map for Troll's at Horseshoe Bay

6408 Bay St, West Vancouver, BC V7W 2H1

Additional information

  • Cross street
    Royal Ave
  • Neighborhood
    West Vancouver
  • Hours of operation
    Daily 8:00 am–6:30 pm
  • Price
    CAN$30 and under
  • Cuisines
    Canadian, Seafood, Breakfast
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Gluten-free Options, Patio/Outdoor Dining, View, Wheelchair Access, Wine
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