Great food, but terrible service. We ordered the steak tartare, escargot, bouillabaisse, and special seafood risotto. All dishes were excellent. Wines were very good. The service couldn't have been less attentive. We were left for excruciatingly long stretches of time without anyone checking on us, including at least 10 minutes with an empty wine glass. Not sure if the staff were inexperienced the night we went or if sitting in the window just generally leads to the customer being ignored. The ambiance was very romantic. For what you get, I'd recommend going elsewhere.
Once again, 311 was excellent. Even on a busy Valentines night! Service was outstanding with our waitress taking the time to describe various dishes, wines, even the history of the building. We also saw her giving this special attention to every other table she had. Outstanding! The food was all fantastic. Not a single complaint. We had Arugula Salad and Tuna Carpaccio for appetizers, Filet Mignon and Duck for entres, and the special parfait dessert that was delicious. The champagne was also very nice and complemented our meal. While not cheap, this restaurant is worth every penny. It’s not many places you’ll see the owner of 18 years taking drink orders, chatting with guests, and bussing tables! You can really feel how proud the staff is to work here at 311. Do yourself a favor, get dressed up one night and go have a fabulous meal at Trois Cent Onze!
We found this unexpected treat on a cruise to the Eastern Caribbean. The owner, Silma, and our waiter, Juan Carlos, were as pleasant as the food was exceptional. This meal is the highlight of our shore-side experience and I cannot recommend it highly enough!
Excellent service; great French-style food and charming ambiance at the old city
Delicious food, great ambience, close to the waterfront. Nice to find a little piece of France in beautiful Old San Juan.
When we winter in Puerto Rico we always make sure to dine here at least once during our stay. We couldn't make it down to Puerto Rico last year but when we ate our outstanding meal last week, we were greeted by a staff member who not only remembered us but also knew we were from the northeast. The duck was cooked perfectly with a sear that was outstanding. The prix fixe was a find. Service was complete and not intrusive. If you like fine dining, this is the place to go in Viejo San Juan!
The ambiance is unique. These people have been able to create that turn of the previous century feeling within the restaurant. The meal is delicious, high quality food and great pairing wines too. U must visit, when you are in Old San Juan, Puerto Rico.
Great food and ambiance. The only flaw was the tuna carpaccio that didn’t have much taste. Everything else was flawless.
Romantic, cozy place with extraordinary French food in the heart of one of the most beautuful colonial cities in the Caribbean. The food is unbelievably delicious and the quality is as good as anything you will find in France. Excellent for a date.
Food and service was excellent.Ambiance was very good and the place was excellent for a fine french dinner
Trois Cent Onze is amazing. Don't ask questions, just book reservations or walk in for a wonderful experience.
Great meal and service. I would recommend expanding the wine selection.
Really charming locale and friendly staff. Consistently good over the years. Wine list not very extensive but expertly chosen. Good for a romantic dinner but also for clients. I went with clients (lawyers from NYC), who were impressed and very pleased.
The food was outstanding. The service was excellent. Worth finding in Old San Juan.
Food was awesome. Lamb chops are the best.
Fantastic ,beautiful and very goof service.I recommend whit insurance.
Es la tercera vez que lo visitamos. Nos parece un restaurante acogedor y romántico. Mi único reparo fue el aperitivo de pulpo. La cantidad no cualifica como aperitivo y no tuvo nada de espectacular. La ensalada de melón original y sabrosa igual que el pato y el "pork belly". El postre de manzana regular. Debo decir que la vez anterior ordené las vieras de aperitivo y estuvieron muy bien cocinadas. Las porciones son bastante pequeñas. Salí con un poco de hambre. Aún así regresaremos y lo recomendamos.
Great service and wine list. Very flavorful and perfectly prepared food. Charming atmosphere
Wonderful anniversary dinner. The complimentary amuse bouche at the beginning of the meal was a wonderful touch.
Who would have thought at tucked away in a littler hole in the wall is a gastronomic wonder. French cuisine at it's most demanding best. Flavourable, affordable and outstanding in every way. One note - forget the attractive looking round table for 4 in the middle of the back of the restaurant. Nearly froze to death. Fabulous food!!
Trois Cent Onze was amazing! The food was delicious - we went with a large group and everyone tasted all the meals, it was hard to pick a favorite! The service was impeccable. Highly recommend.
Very nice evening in a typical French style cafe.
This was our second time at the restaurant and it was just as delicious with perfect service!
This was a repeat trip for us - this restauarent is fantastic. Highly recommend, friendly and attentive service, and food is heavenly. Party of four we had a variety of entrees, including duck, shrimp and red pepper risotto, code and quiche. All were plated well and delicious. Do not miss the creme brulee - ours was cinnamon and it was heavenly.
We learned (too late) that the regular chef, who has earned a good reputation, was out due to an injury or prolonged illness. The substitute chef was tasked with imitating the good chef's food, but it did not go well. For people like us, who went there based on a reputation earned by the good chef, we felt cheated. The restaurant would have kept us as customers if we were informed, in advance, of the issue. In the New York theatre, when a star is not performing, a notice is given in advance concerning the understudy. Very sad. The service gets a good mark because of Victor, the fine waiter.
Exquisite French cuisine...love the chicken stew...great pasta...we need to return to try the rack of lamb...
We had a marvelous meal from beginning to end. Classical French cooking with emphasis on details. Order the soufflé for dessert!
Portions too small .When we asked for olive oil, for only one bread, the butter was removed
The atmosphere, service and food was exceptional. George, our server, was both knowledgeable and very friendly. Altogether an excellent experience
Amazing service and absolutely wonderful food!! Yes-- you must go!!
Trois Cent Onze is the best French restaurant in Puerto Rico! Can't go wrong with this elegant, historic Old San Juan gem.
Been here several times
It never diappoints
A nice touch of Paris in Old San Juan
This was probably our 7th time dining here and this was a special occasion as our daughter and her new husband were enjoying their first married trip to Old San Juan. We loved the ambiance and the exceptional service but the food and wine were stellar! There is nothing on the menu that doesn't exceed expectations.
Excellent French food in Puerto Rico,everything was truely authentic,the chaucherie plater was outstanding,we took half home for lunch the next day ,and were reminded of how good it was all our entrees were superb and the staff was on their game,wish we could go back and will on our next trip to the island!
This is an excellent French restaurant. The merger between an old-school French with Latin hospitality and ambience is excellent. The owner, working the front of the house, is charming and very attentive, as all all of the staff. The food is excellent.
Great Food. Great service.
We ate here twice because we enjoyed the first meal so much.
I have eaten at other French restaurants and the food here, although not bad, failed in comparison to real French cuisine.
The service was some of the best we have ever experienced. This is what made us stay.
This is a welcoming restaurant with great service and fantastic food. It was my husband's birthday and we felt like we were visiting a friend. The food was creative and delicious with a menu that would satisfy everyone.