Not a very good experience. The restaurant wasn’t very busy at all, but we waited for an hour for our food. The dish that my friend ordered was missing some of its ingredients and when she told our server he argued with her about it until he looked at the menu and realized that she was right. I had the ahi tuna salad and the lettuce was wilted and soggy and the tuna tasted off so I didn’t eat most of it. I might be willing to give it a second chance at some point, but overall I would not recommend.
We ate dinner st Triangle Grille before attending the regional semi finals of the NCAA women’s basketball tournament at Rupp Arena. The food was good but the wait staff was excellent. We were greeted with smiles and waited on with smiles and kindness. I will definitely go there to eat again when I’m in the area
The waitress never asked us if we wanted drinks. We were the only people there, and we're told it would be at least 25 minutes for our food (we order a grilled cheese and waffles). The food was bland, and the waitress took 15 minutes to pick up our payment. The staff was standing around the restaurant dining area playing in their phone.
I would not recommend anyone to eat at this establishment! There's a reason nobody was eating there in a Saturday night.
The food was excellent but at the price for the entrée a salad should be included. $6 was a little steep for a small house salad. Appetizer was tasty and the service was really good. I'm not sure why so few people were dining when it was after a ballgame.
Nice place but the meal seemed rushed by our waitress. Entrees came out while we were still eating the appetizer and our waitress just seemed rushed when dealing with our table the entire time. Menu was a bit limited. Seems this place knows it has a good location right across from the events at Rupp Arena and that is all they need to keep customers.
Food was great. The shrimp and grits were the best I have had! Service was friendly.
My wife and I were celebrating our joint birthdays with dinner out and a play at the Opera House. We found Triangle Grill for dinner. I had the steak which was done to perfection. She had the chicken club sandwich which she fully enjoyed. Everyone was very nice. I could not say enough about how friendly and attentive our server Sandy was. She is the best.
UK basketball game at Rupp Arena
We were quickly greeted and seated before a U.K. Basketball game. Our waitress Sandy did an excellent job of making sure we were on schedule and took our order. We added another person halfway through our meal and she was able to handle the change flawlessly.
The brisket sandwiches were tender and had a wonderful flavor.
We will definitely return for another pregame meal.
Everything was fine, not great but not bad. Didn’t realize it was a hotel restaurant.
The food was excellent and priced appropriately. Alcohol was extremely over-priced, especially bourbon. The orders we placed were 100% correct; but service was fair, at best. The dining room was clean and beautifully decorated and the view of Triangle Park was nice. No reservation was needed, as there was only one other table being serviced at the time we were there. Overall, we had a nice, quiet meal but there was not much special about it.
Typical mid-level hotel restaurant
Interesting part was that I had made reservations thru Open Table and was told by Hostess that Open Table reservations didn’t show up on their computer system – so we had no reservations. Not a problem – they were not busy and able to accommodate our party of 8 within a couple of minutes. Overall the food was decent and the service was good.
Don't bother. Look for another spot. Just a hotel cafe. The advertising oversold the place.
Very nice for Easter dinner. Not crowded. Great waitress.
We went here before a UK basketball game. The food was excellent and the price was good also. It wasn't too crowded or noisy. They offer a pre-game buffet for $20, but we ordered off of the menu because we knew that we were going to have a large dinner out that evening. I would definitely eat here before a game another time. The location if perfect.
It had note scored very well in previous reviews, and frankly, when you are trying to find a table for 10 at 9pm, you go with what you can find. We had a really nice meal. Our servers was witty, the service was fast and the food was good. We had a really nice evening.
My steak order was overcooked the first time around but after re-cooking, it was great. The others in the party were fairly pleased with their orders except for the wait time. The kitchen initially made all the orders "to go" but only one of the party had requested that service. After correcting that error, the orders were plated all except the steak order which took an extremely long time and then came out well done when the original request was medium rare. The chef and manager corrected the mistake in a gracious manner and the rest of the evening was very nice.
This is a restaurant inside a hotel. This is conveniently located inside the Hilton- but that's about it. 1 server, as there was one other group eating in the restaurant. Didn't stick around for the food. (sign of good food....PEOPLE eating there)
The dining room was less than half full when we arrived, yet it took 20 minutes for someone to take our drink order. The food arrived 40 minutes into our visit, and it was wonderful. We had to ask to have our water refilled. Truly service is the only down side.
We have been to Triangle Grill many times. It is a great spot to watch the Lexington Christmas Tree lighting. However, the service this time was awful. Initially our waiter was at our table several times while we were deciding and ordering drinks. Then he was no where to be found for at least 15 minutes. It took 30 minutes to get the two drinks that were ordered. The food came out pretty quickly once we were able to place our order. However, they gave my sister the wrong food. They fixed it quickly and did comp her for her meal, which she appreciated. My husband and I liked our food, fish sandwich and fried green tomato sandwich and both had the French Onion soup which is always very good.
Overall, the food was good, but the service was so bad that we questioned whether we would bother to go there again for the tree lighting or any other time.
We've been to triangle grill many times. The service is usually good, the menu is good and the dining room has a good view of triangle park. Great for before or after a game.
Good food. Service was good. Menu choices were varied and creative. Better than many hotel restaurants.
This was a very nice restaurant but located in the Hilton hotel-which I didn't discover on the Open Table reservation site. Would definitely go back but think it's very important to disclose that it's part of the hotel!!
The salmon was incredible. The service was just so poor. Hopefully this was a fluke?
Had a reservation at 5pm on a Friday. Arrived at 4:57pm. Hostess wouldn't seat me until 5pm. The server was very attentive. Almost too attentive. I assume it was because the restaurant was empty. I had soup and a sandwich. It was all just blah.....
I loved the atmosphere and service at triangle grille! It really was such a great way to spend time with family celebrating one of our favorite holidays over fabulous food!
My husband and I were looking for some light fare after indulging in a very large brunch. We ordered salads, seared tuna for me and Caesar with salmon for him. Both salads were excellent with the right proportion of fish.
Triangle Grill is the Hilton's coffee shop and we had some trouble figuring out where it was from Google maps. Apparently others did too since there were only two tables in use on a Saturday night. Granted we did dine during the UK and Indiana basketball game...mostly everyone was in the bar...so that probably explains the lack of people in this really good restaurant.
Food was excellent, but the slow and undependable service made it a not worth the time experience. We sat and waited for over 30 minutes before being asked if we would like a drink. The restaurant wasn't even a third of the way full either.
Great server, Michael. Very attentive and helpful.
For a dinner on Christmas Eve it was nice. The food was good; it was brought to us in a timely manner. Our server was very nice and she did a good job with taking our order and then checking to see if we needed anything else. I would eat here again.
Arrived at 6:15... Ordered our wine and salads. 40 min later we received our salads. We cancelled our wine, paid and left.
Waited what seemed like forever for soup (which was below average onion soup). Then one hour and ten minutes we still had two tables in front of us to get food, we canceled our order which gave us only twenty minutes to make the concert across the street. I say this was poor management because kitchen obviously understaffed. Yes, there was a large crowd as would be expected for a "sold out" concert at Rupp. But management must plan for that. NEVER AGAIN.
Server did a good job and worked hard to please. Food was fair but view and ambiance are good. At least you can have a conversation over dinner in this restaurant. Hard to find in the restaurant world these days.
We were seated right away and everyone was so friendly. The food came out quickly and was great! Our server was very friendly and her service was excellent!
No manager in dining room. Very bright lighting at dinner. Two staff members working very hard and two not doing very much. My wife had the strangest dish ever, it did not match the menu description. Cheese ravioli, a sweet sauce, and a pound of short ribs on top. No server/manager checked to see how our food was. Order wine that they did not have. Staff needs menu knowledge training and service training. Manager needs to be touching tables.
I've lived in Lexington over 15 years and have never stopped by this restaurant...it is very convenient to Rupp and the downtown area. We tried it out before a concert...should have planned more time. While the service was very good, the food was slow from the kitchen. Great choices and the food was delicious. Definitely will be back...could have been faster, but worth the wait.
Service was exceptional; food was tasty; filling brunch choice and also a breakfast buffet. Large window seating next to a busy street so either you can watch people go by or if you want privacy ask for a different seating location. Would recommend to try it.
We arrived there for one of our two reservations. The first one we arrived at 8:45pm, we sat, the restaurant was maybe 30% full and we waited for over 30 minutes for small meals...one soup and two salads. The place was quiet because all diners were waiting for meals for long periods of time The second res. we cancelled as timing was questionable about our arrival back from Louisville and the Derby with our bus tour group...just as well as no sooner did we arrive (9:20pm), we were about to be seated and were told that it would be 30 minutes before our food would arrive, after the order would be taken. 40% full maybe. We walked away. Servers were complaining about being slammed...really? Maybe earlier but at 9:20? Didn't see it.
Nice restaurant, however I was not happy with my experience this time. I came to eat before a concert with my kid and my friend and her kid. We arrived at 615 and ordered our food in a timely manner. However our food did not arrive until 710 then to make matters worse our children's food didnt arrive when the other food did. After 15 min and speaking to the manager we all finally got our food delivered. We ended up missing part of our concert because of this. Also we didnt get refills even though we asked for them. The food wasn't bad but the situation just kinda put a damper on our night.
We came for brunch and just missed the cutoff. My wife wanted to leave when the waiter was stern that breakfast items can no longer be ordered. The director of food services was much more flexible and willing to make pancakes & an omelet for her. He really turned things around. The food was delicious! Thanks!