Thanksgiving weekend

Due to only 2 servers, service was slow.
Only because of shortage of workers.
Server very nice and accommodating!

We thoroughly enjoyed the entire dining experience. The food was excellent and served hot (that’s important to us). The service was excellent. We’ve eaten there several times and will continue to eat there when we are in the area.

This restaurant has lost its appeal. It was bright, very loud and had a diner ambiance - not what I expected of the elegant Hotel Hershey on a Sunday evening.

Service and food were very good. We asked to split our salad and entree and the staff did without any issue, very accommodating. Would recommend.

Good Food! Thought is would be a quiet, Italian Restaurant. It is more like pizza spot with too many kids running around!

We stayed at the hotel last year during covid. We went back last night for the chocolate martinis and the food. Everything we had was delicious. I would just say they seemed to be a little light on menu items. Also, we distinctly remember the chocolate martini glass being drizzled with chocolate syrup and a skewer in the kiss. They were still very good, but to me, it didn’t take that much effort to do those things and provide a consistent experience.
Also, my wife ordered a pumpkin martini after her chocolate one and they poured it in the same glass. Deduct points.
Still a very nice time, but they’ve done better and should strive for that.

As always, an excellent experience. Service is outstanding. Our steaks were cooked perfectly. An enjoyable experience every visit.

Overall good but entrees came out too quickly. We were still eating our salads.

Excellent food and excellent wait staff! Overall GREAT experience!

Excellent as usual. Food and service were outstanding

Everything was amazeballs. Drinks food and jovial atmosphere. Kid friendly too!

The appetizers were really good
and the desert was excellent.
Wish there were a few more choices in entrees but what we had was fine, not special tho.
The service was ok but I had feeling they are understaffed as there was not much attention to our table.

Had a great dinner at Trevi 5. Enjoyed the ambience. Even with a good amount of people there it wasn’t loud enough to hinder conversation. My wife had the spaghetti and meatballs and I had the bolognese tagliatelle and both were excellent. Not sure if they were $24 per plate good though. Overall, had a very good experience and would go again.

Great Service, could change menu more often. Please more vegetarian options

The staff and ambiance was very nice but the food was disappointing. This is the third time we’ve tried it here over the past several years and unfortunately, was not impressed with the food.

Delicious tomato and sausage soup followed by refreshing apple, cranberry, walnut salad. Superb service, as always.

The food wasn't as up to standard as in the past. I'm sure it is due to lack of staff, product shortages and COVID. I've ate at this restaurant the last several years and it has been a 5 out of 5 but this year, it was just subpar.

Danielle was excellent as my server!

Wonderful experience. The food and service were really good.

Excellent food although choices are limited. Service was excellent as well.

Wonderful location and excellent food. Booked the room and meal package for our 24th anniversary. Staff was friendly and the service was very good.

Excellent food, excellent service! Absolutely recommend this restaurant!

Great pizza, salad and pasta! Drinks were yummy too!

Very nice place, we sat outside and took in the scenery.

Had the salmon. Had the chicken. It’s all good. Chocolate Cream pie for dessert.

We had a fabulous dinner! The food was excellent and so was the service. Thank you!

Amazing food and experience

Food and service very good , if a little slow, noise level elevated but not bothersome

Service team was outstanding. Knowledgeable as well as gracious and attentive. Appreciate the option for gluten-free pasta for our two guests with gluten allergies.

My wife and I enjoy our times at The Hershey Hotel.
the service and food are always excellent although a little pricy
It is obvious that all staff enjoy there jobs and making customer
Happy!

The best meal I have had in along time. Food was amazing. Service was amazing. Hotel is beautiful.

Thus is where we eat when we’re in Hershey. Always a pleasure. Good food, atmosphere, and service.

The food and service were both outstanding. They were very accommodating and made sure to note our anniversary.

Birthday

Doug Smart the manager assisted in arranging a cake. Very nice and helpful. The cake was beautiful and tasted great!

Eating outside on a beautiful fall day with a great view of Hershey. Food was great as was the wine.

The food was not fresh and the service was lackluster. The resturant decor was that of a cafeteria vs restaurant.

Service and ambience was outstanding. I don't have anything else more to say and do not like that it is a minimum of 50 characters for the servey

The food at Trevi 5 was outstanding. We had the salmon with risotto and the Chicken Francaise and both were excellently prepared and presented. It was a lovely evening and we had hoped to sit outdoors on their lovely terrace but it was not open. This was a big disappointment as we have enjoyed many wonderful dinners in the outdoor venue. I hope that staff shortages can be resolved so that we can once again enjoy al fresco dining.

Superb setting, perfect wait staff that kept to our slow pace, and excellent food. The caprese salad and chicken/pesto pizza were scrumptious, and our friends loved the tagliatelle Bolognese. We’ll be back . . .