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1. CV

   CarolineV

   Seattle

   6 reviews

   5.0

   6 reviews

   Dined on February 29, 2020

   overall5food5service5ambience5

   Our server Vee, as always, was amazing. She was attentive and remembered each of our preferences. She’s the best!!

   TraceResponded on March 3, 2020Thank you again for a great review, CarolineV! We will pass along your nice comments about Vee and hope to see you again soon!

   Report
2. CV

   CarolineV

   Seattle

   6 reviews

   5.0

   6 reviews

   Dined on February 22, 2020

   overall5food5service5ambience5

   As always, Trace was so enjoyable. Happy hour till 8PM on Fridays is the best way to end a long work week.

   TraceResponded on February 24, 2020Thank you for the great review, CarolineV! We are so glad you enjoy your time dining with us and definitely agree Friday happy hour is the perfect ending to a long work week. We hope to see you again soon!

   Report
3. CV

   CarolineV

   Seattle

   6 reviews

   5.0

   6 reviews

   Dined on February 1, 2020

   overall5food5service5ambience5

   The food and service was excellent! The music level was acceptable this time around..

   TraceResponded on February 4, 2020Thank you for the review, CarolineV! We are so excited to hear you enjoyed your experience dining with us and that the service was great. We will pass along your comments to our team and hope to see you again soon!

   Report
4. CV

   CarolineV

   Seattle

   6 reviews

   4.0

   6 reviews

   Dined on January 25, 2020

   overall4food5service5ambience3

   The atmosphere was great. The happy hour selection and price were great as well. My only issue was having to yell at my friend with me because that band playing there was too loud.

   TraceResponded on January 27, 2020Thank you for the review, CarolineV! We apologize for the noise level and will pass along your comments to our team. We are glad you enjoyed the atmosphere and happy hour and hope to see you again soon!

   Report
5. PM

   PatrickM

   Portland

   1 review

   5.0

   1 review

   Dined on January 3, 2020

   overall5food5service5ambience3

   Quick service and not too crowded at 7:45 on a Thursday. Great steak dinner, good value at $37.00. Awesome charcuterie board. Not super cozy, it's more trendy and energetic than romantic, but great food and service was on point.

   TraceResponded on January 6, 2020Thank you for the great review, PatrickM! We appreciate your feedback and hope to see you again soon!

   Report
6. CG

   CynthiaG

   1 review

   5.0

   1 review

   Dined on December 29, 2019

   overall5food5service5ambience5

   As a 5th Avenue Theater ticket holder, I am always looking for a different place to entertain friends and/or family that I attend with. Many long time "go to" spots have now left Seattle so I did some homework to find Trace. It is easily walkable from the 5th Ave. Our party of 4 shared the outstanding brussel sprout appetizer with two choices of creative dipping sauces. So impressed! We then chose a variety of types of entrees and everyone was pleased with their choices. The servings were adequate, well displayed on the plate, and added a flare that was satisfying. The music was upbeat but didn't ruin our dining experience. After al, it was Saturday Night in the city!!

   TraceResponded on January 6, 2020We appreciate your great review, CynthiaG! We are so glad to hear you enjoyed your dinner with us before the theater and hope to see you and your friends again soon!

   Report
7. OT

   OpenTable Diner

   Milwaukee

   5 reviews

   4.0

   5 reviews

   Dined on December 15, 2019

   overall4food5service4ambience5

   I had the poke tuna which was amazingly fresh and melt-in-your-mouth tender. The brussel sprouts were about the best I’ve ever had. Both dishes had just the right amount of zippy spice. Portions were very generous, especially for just one person. They could easily serve two or three. Acoustics were ok - not a lot of sound buffered from the bar but it was fine. Pretty atmosphere but towards the stark and cold side. I had one waitperson to start out and she was efficient, but not overly friendly. The waitstaff who took my dishes, offered me another drink (the specialty cocktails are very good!) and brought my check was super friendly, fast, and efficient! I’d definitely go back to repeat what I had and explore the menu even more.

   TraceResponded on December 17, 2019Thank you for the great review! We appreciate your feedback and will pass along your nice comments to our team. We hope to see you again soon and next time recommend the kalbi beef skewer!

   Report
8. BC

   BarbC

   Seattle

   2 reviews

   4.0

   2 reviews

   Dined on December 12, 2019

   overall4food4service3ambience2

   The food and service was okay but they seemed a bit understaffed. No a huge fan of the starkness of the place but was not as noisy as I would have thought

   TraceResponded on December 16, 2019We appreciate your review and feedback, BarbC!

   Report
9. PO

   PatriceO

   Seattle

   1 review

   2.0

   1 review

   Dined on December 12, 2019

   overall2food2service2ambience2

   There weren’t enough servers working the tables. It took us 20 minutes to flag someone down to order more food. We were told we would get it in time to eat it and get to our show but after a half hour we had to cancel the order so we could leave. We left hungry and dissatisfied.

   TraceResponded on December 16, 2019We appreciate your review, PatriceO, and are disappointed to hear about your experience dining with us. We apologize for the service you experienced and will pass along your comments to our team. Thank you for the review.

   Report
10. HD

    HappyDiner

    Seattle

    8 reviews

    vip
    5.0

    8 reviews

    Dined on December 9, 2019

    overall5food5service5ambience5

    First time and what a treat! perfect place for a business lunch as the place is less crowded than others. Food was delicious! Salmon ceasar was incredible! Can't wait to go back!

    TraceResponded on December 11, 2019Thank you for the excellent review, HappyDiner! It is great to hear you enjoyed dining with us and we hope to see you again soon!

    Report
11. RK

    RobertK

    1 review

    5.0

    1 review

    Dined on December 5, 2019

    overall5food5service5ambience5

    Good atmosphere, there is a part with a bar and a few tables, you are among people but not too crowded, and a restaurant part (with the same menu), which is spacious, high class. The ambience is modern, cool.

    TraceResponded on December 10, 2019We appreciate the review, RobertK! It is great to hear you enjoyed your visit and we hope to see you again soon!

    Report
12. E

    Ericka

    Minneapolis

    6 reviews

    vip
    1.0

    6 reviews

    Dined on November 29, 2019

    overall1food5service2ambience3

    Reservation for Thanksgiving dinner at 730. At 750 we were told they were breaking down the buffet at 8PM. It was completely cleaned up by 830. When I complained about it, the manager gave me attitude.

    TraceResponded on December 2, 2019We appreciate your feedback, Ericka. We apologize for your experience dining with us and will address your comments with our team. Thank you for the review!

    Report
13. k

    kudzu

    San Francisco

    13 reviews

    vip
    3.0

    13 reviews

    Dined on November 29, 2019

    overall3food2service2ambience2

    Thanksgiving dinner some years ago was not a buffet, and this buffet was no bargain, and the ambience was really cold and weird. Not sure I should trash the place because of what they chose to do for Thanksgiving, but it was they did for Thanksgiving. And not adequate.

    TraceResponded on December 2, 2019We appreciate the honest feedback, kudzu. We apologize for your experience dining with us on Thanksgiving and are disappointed to hear you didn't enjoy your time. We will be addressing your comments with our team. Thank you for the review!

    Report
14. T

    Trebla10

    Los Angeles

    150 reviews

    vip
    3.0

    150 reviews

    Dined on November 11, 2019

    overall3food3service2ambience3

    A nice convenient venue for breakfast, lunch or dinner.

    TraceResponded on November 19, 2019We appreciate the review, Trebla10, and hope to see you again soon!

    Report
15. D

    David

    Seattle

    21 reviews

    vip
    3.0

    21 reviews

    Dined on October 20, 2019

    overall3food4service2ambience4

    We arrived at Trace, hopeful for a great meal...after being told 3x by our valet that we had a 2-hour limit or would be charged, we hurried to the dining room and made our way to the maitre'd stand. And waited. We watched a bartender (who walked by us twice) drag a stool from the dining room into the bar--it was so loud and rude and disruptive. We waited 15 minutes to be noted...that's not okay. We were shown to a four top...there were going to be 5 adults. When asked, I replied "No, this won't work." We returned to the entry area and waited--our server quickly wiped two tables down and seated us...it wasn't going to be our night at Trace. Our server was a bit overwhelmed: she was expediting, running food, busing, serving, wiping, and more. A manager (?) was on hand helping reset the dining room, but there was more than ample help in the kitchen and bar--why didn't our server have the same support. The charcuterie was dropped, and nothing explained...we still have no idea what was in the ramekin? My beef skewer was dry; the steaks were dropped to the wrong guest--the one who wanted medium rare got medium well and vice-versa...both thought the steaks were cooked wrong until it was too late. The shrimp/crab bisque was excellent. We were given some delectable treats for the birthday guest--that was a nice gesture. Again, some wonderful flavors--the drinks were delicious--and there were ups, but with a keen eye on the 2-hour limit, we had to leave...nothing would have merited an additional $16.00 of mediocrity. Lots of choices in Seattle--we won't include Trace on that list.

    TraceResponded on October 21, 2019Thank you for the review, David. We always appreciate feedback and apologize for your poor experience dining with us. We definitely understand your frustration and are very disappointed to hear about the service you received. We will address these issues directly with our team. Please feel free to reach out anytime in the future and we would love to provide an improved experience. Thank you again for your feedback and time.

    Report
16. 1

    1234

    Los Angeles

    15 reviews

    vip
    1.0

    15 reviews

    Dined on October 19, 2019

    overall1food1service2ambience2

    Food was cold, service was slow and noise level way too loud

    TraceResponded on October 21, 2019We appreciate your feedback, CraigH! We will pass these comments along to our team and address these issues directly.

    Report
17. s

    slvnthecreative

    1 review

    5.0

    1 review

    Dined on August 11, 2019

    overall5food5service5ambience5

    I planned this dinner for my wife's Bday Staycation celebration. I reserved a table for two using the Open Table app shortly after booking our stay at the W. With such a comfy room, our dinner reservation gave us the motivation to leave it. We wanted to experience their restaurant and not leave it to the room service version. We had some drinks in "the living room" at Trace, where we also shared great conversation. The atmosphere was energetic without being overly obnoxious. Imagine a night club where you can actually talk. I didn't get a chance to catch their live music so I think I will come back for on a night out one of these days. When our table was ready, we moved to the actual dining area. I treated my wife to their well-seasoned 16-ounce steak with a soy crimini reduction. I got this creative version of the Loco Moco, using a cheese risotto for the rice instead of steamed rice. I want to say that it tasted like a cheeseburger if it were made into a Loco Moco. We were impressed by how excellently the food was made but since we didn't have enough room for dessert, we returned to the bar the next day to try out the chef's take on Turon. He calls it "Banana spring roll" but if you are where I from, you know that it is a decked out Turon. Though it is much pricier than the street food version, I indulged in this fancy version with ice cream and rum caramel sauce. We left Trace wanting to try more of their menu.

    TraceResponded on August 20, 2019Thank you for the great review, slvnthecreative! We are thrilled to hear you enjoyed your time at both Trace and the W and that you enjoyed chef's food as well as the Living Room scene. We hope to see you again soon and hope your wife had a great birthday staycation!

    Report
18. u

    ustreat

    Seattle

    1 review

    5.0

    1 review

    Dined on August 7, 2019

    overall5food5service5ambience5

    W Hotel never disappoint! Veggie burger = perfect, banana caramel = on point; total bill with tip was just right because we didn't have to order drinks.

    TraceResponded on August 12, 2019Thanks for the great review, ustreat! We are thrilled to hear you enjoyed the veggie burger and banana caramel. We hope to see you again soon!

    Report
19. LC

    LisaC

    1 review

    3.0

    1 review

    Dined on July 13, 2019

    overall3food3service4ambience3

    Nice wait staff. Mediocre food. Tots just frozen food - nothing fancy. Music was a little loud and gloomy.

    Report
20. OT

    OpenTable Diner

    Salt Lake City

    2 reviews

    5.0

    2 reviews

    Dined on July 6, 2019

    overall5food5service4ambience5

    The restaurant was very nice. Fun atmosphere but it was very loud. We made it for happy hour so they had cheap drink and starters. Overall was great.

    TraceResponded on July 9, 2019We appreciate your review and are glad to hear you enjoyed happy hour!

    Report
21. E

    Eat4living

    Phoenix

    19 reviews

    vip
    5.0

    19 reviews

    Dined on June 27, 2019

    overall5food5service5ambience5

    Tasty dishes.

    TraceResponded on June 28, 2019We appreciate your review and business, Eat4living, and are so glad you enjoyed our food!

    Report
22. b

    bnp4food

    New York Area

    119 reviews

    vip
    5.0

    119 reviews

    Dined on June 21, 2019

    overall5food5service4ambience4

    Great salads for lunch.

    TraceResponded on June 24, 2019Thank you for your review and business! We are so glad you enjoyed our salads and hope to see you again soon! Next time we recommend the crispy fried brussel sprouts!

    Report
23. CL

    ChrisL

    Seattle

    3 reviews

    2.0

    3 reviews

    Dined on June 15, 2019

    overall2food3service1ambience2

    The service left a lot to be desired, and I’m being generous.

    TraceResponded on June 17, 2019Thank you for the review and your business, ChrisL. We appreciate the honest feedback and apologize for your poor experience. We will be working with our team to address this issue.

    Report
24. OT

    OpenTable Diner

    Seattle

    4 reviews

    3.0

    4 reviews

    Dined on June 8, 2019

    overall3food3service2ambience2

    It was loud, service was slow and food was mediocre. I will not be back

    TraceResponded on June 11, 2019Thank you for the review. We always appreciate feedback and are saddened to hear that your experience wasn't great. This will be passed along to our team for improvement.

    Report
25. IB

    IdaB

    Seattle

    35 reviews

    vip
    3.0

    35 reviews

    Dined on May 5, 2019

    overall3food3service3ambience5

    Cinco d Mayo Brunch

    Report
26. V

    Vicki

    1 review

    3.0

    1 review

    Dined on April 28, 2019

    overall3food3service3ambience5

    Overpriced food for less than average taste. Service was okay.

    TraceResponded on April 30, 2019We appreciate your honest review, Vicki, and are disappointed to hear your experience wasn't great. We will be following up on the issues you noted and hope to make some improvements.

    Report
27. OT

    OpenTable Diner

    Chicago

    26 reviews

    vip
    5.0

    26 reviews

    Dined on April 21, 2019

    overall5food5service5ambience5

    Came here for Easter brunch and was not disappointed. The food was very good but the service was exceptional. Will definitely be back.

    TraceResponded on July 17, 2019Thanks so much for the great review and your business! We look forward to seeing you again soon.

    Report
28. D

    Did3

    Seattle

    4 reviews

    2.0

    4 reviews

    Dined on April 14, 2019

    overall2food2service2ambience2

    Okay but certainly nothing special.

    TraceResponded on April 23, 2019Thank you for the review Did3. We always appreciate honest feedback and hope we get to see you again for an improved experience.

    Report
29. M

    Mellissa

    Seattle

    14 reviews

    vip
    1.0

    14 reviews

    Dined on March 24, 2019

    overall1food2service1ambience1

    What a huge disappointment. When I walked in to meet a friend, the host/server sat me at a different table, even though my friend had beat me there and was already seated. We came for brunch and when we went to use the waffle irons, they were unplugged even though brunch was still scheduled for another hour. I won't be returning to this location, unless it's drinks only. The highlight was watching the server, move furniture around the diners to set up for the dinner hour. Really classy...

    TraceResponded on March 28, 2019Thank you for taking the time to review us, Mellissa. We really appreciate your feedback and apologize for the experience you received at our Whiskey and Waffles event. We are connecting with our team to figure out how we can constantly be improving and hope you give us another opportunity. Thank you again for your feedback.

    Report
30. CP

    ChelseaP

    Dallas

    1 review

    3.0

    1 review

    Dined on March 24, 2019

    overall3food3service4ambience5

    I went for the Whiskey and Waffles brunch, which was promotional for Woodinville bourbon. The brunch and the cocktails were all really overpriced, especially considering that we had to make the waffles ourselves. It felt like a continental breakfast buffet at any generic hotel, maybe only slightly better quality, and was definitely not worth $20 per person just for the food. As far as the cocktails went, I had the Bourbon & Bubbly, which was very small (didn't even fill 3/4 of the champagne flute) and honestly not very good. My boyfriend had an Old Fashioned, which wasn't bad but also wasn't anything special. I think we were just expecting more since it was a promotional event that had been really hyped up, and we both left feeling disappointed.

    TraceResponded on March 27, 2019Hi ChelseaP! Thank you for taking the time to review us and for attending our brunch. We are saddened to hear that you felt our Whiskey and Waffles brunch wasn't what you were expecting and we apologize for this. As a luxury hotel restaurant, we want our food and beverage to be exceptional for all our guests so we greatly value your feedback for this event. We will definitely take into account your comments about pricing, food and drink for our upcoming events.

    Report
31. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on March 23, 2019

    overall1food1service3ambience1

    We were hopeful this would be a great dining experience based on recommendations from the W hotel. We walked into an empty restaurant with cafeteria style seating. The food was absolutely terrible. I cannot emphasize how underwhelming this establishment is.

    TraceResponded on March 26, 2019Thank you for taking the time to review us, we greatly value your feedback. I am disappointed to hear that your dining experience at TRACE was unpleasant and apologize that the food and overall ambience were lacking. We are addressing these issues and hope to improve future experiences for all our diners.

    Report
32. SS

    ShannonS

    Seattle

    1 review

    2.0

    1 review

    Dined on March 14, 2019

    overall2food2service2ambience2

    They are definitely not geared for lunch service. I made a reservation thinking it would be hopping, and there was literally no one there - not even to greet us. Menu was not inspired, and the food was disappointing. Dark and quiet - not at all what I expected from a W property restaurant! Waitress completely disappeared and I had to holler out to find her so we could pay - after we'd been there more than an hour and needed to get on to our other meetings. I was embarrassed to have chosen this over so many other options close by!

    TraceResponded on March 19, 2019Thank you for taking the time to review us ShannonS! I would like to offer my sincerest apologizes for your poor experience dining with us. At Trace and W Seattle we strive to ensure the food and drink along with service is kept to a high standard. Following your comments I will make sure to address these issues with the restaurant and bar team to ensure we provide a 5 star experience next time.

    Report
33. TG

    TimothyG

    1 review

    4.0

    1 review

    Dined on March 10, 2019

    overall4food3service3ambience5

    Great place for a drink, wouldn’t recommend for dinner. the crab dip was disappointing, the cheese plate was decent, the food wasn’t on par with other $$$ restaurants, but the drinks were good.

    Report
34. C

    Carm

    1 review

    5.0

    1 review

    Dined on February 26, 2019

    overall5food5service5ambience4

    Even though I work downtown, I've never been there before. I wanted to try some place different. I was pleasantly surprised at the ambience of the place, the lighted bar counter and modern looking décor. The waitress was helpful, kind and very responsive to our needs, (recommendations, prompt service, coffee refills). The Trace Burger was scrumptious and the warm chocolate cake was to die for!

    Report
35. B

    Beth

    Seattle

    1 review

    3.0

    1 review

    Dined on February 23, 2019

    overall3food5service1ambience4

    We were a group of four ladies headed to the theatre after dinner. Unfortunately, after we got seated it took over 30 minutes to have a server come to our table. No drinks, no water refills, nothing. They were not friendly and not helpful, full of excuses. Disappointing for a lovely restaurant with great food in the W Hotel.

    Report
36. WB

    WokinitBC

    Las Vegas

    6 reviews

    2.0

    6 reviews

    Dined on February 23, 2019

    overall2food2service1ambience1

    Good location. Noisy and very poor service! Food tasted was ok but we ordered off the happy hour menu and were charged for the regular menu prices.

    Report
37. JP

    JamesP

    Seattle

    24 reviews

    vip
    3.0

    24 reviews

    Dined on February 21, 2019

    overall3food3service3ambience2

    Cocktails, dinner, and dessert were all good, but not amazing. Every item we ordered seemed about $2-4 more expensive than I would have guessed for a restaurant like this in Seattle.

    Report
38. m

    madison1223

    Nashville

    211 reviews

    vip
    1.0

    211 reviews

    Dined on February 1, 2019

    overall1food1service3ambience3

    Got sick from salmon- very random plate- won’t be back

    Report
39. s

    susanp

    Phoenix

    5 reviews

    3.0

    5 reviews

    Dined on December 30, 2018

    overall3food2service3ambience3

    Stopped by here as it was close to our hotel and know the W is generally a "happening" place - Trace probably is later at night after the DJ arrives although the music in the bar area with accompanying back drop added a fun vibe. As for the food - the menu selections are basic and the actual food itself rather bland. The onion soup was a bowl of broth and onions in which a few croutons were placed along with a slice of mozzarella floating around. I could do better than that with a can of Campbell's soup. The chick pea humus was more chick pea that hummus - the most dense humus I've ever had. The macaroons saved the meal - a different spin on the theme with a rather toasty exterior but made for a delightful taste sensation. My overall suggestion: Come to the bar area for drinks, coffee and/or dessert and to listen to some good music.

    Report
40. JB

    JoeB

    1 review

    4.0

    1 review

    Dined on December 29, 2018

    overall4food4service4ambience3

    We went there before going to the 5th Avenue Theater on Friday night. It was the first time there. The sign out doors clearly marked the establishment but when you walk in you walk right into the bar. There was live music in the bar. It was about 6:00 PM. There was a sign that said Check in up the stairs. We had reservations so up we went. When we got up there, that was not the right place. It was the check-in for the W-hotel. They pointed out where to go and off we went. We were surprised to find no one else in the restaurant. It is very modern looking place with multicolored lights and a concrete and steel look. We were seated and the service was prompt. The menu is somewhat limited but we all found something we liked. My wife and I had the crab sandwich with garlic fries. They were both very good. Our grandson had one of the hamburgers and it was also very good. Our granddaughter had the chicken caesar salad which was also good. For dessert we shared the macaroons, creme brulee, and the cinnamon and sugar donuts. The food was great all the way around. Since we had to be at the 5th Avenue at a set time, the service was fast enough to get us out of there on time but we did not feel rushed. Of course, we were the only people in the restaurant so it is hard to tell if the service would be as fast in a busy night. We would go again and it is convenient to the 5th Avenue theater.

    Report