Join us for Mothers Day.
Sunday, May 13, 2018
See availability for bonus point tables
Sun 12:00PM - 2:00PM 2:15PM - 3:00PM 5:00PM - 6:30PM
Mon - Thu 12:00PM - 1:00PM 1:15PM - 3:00PM 5:00PM - 6:30PM
Fri 12:00PM - 1:00PM 1:15PM - 3:00PM
Sat 12:00PM - 2:00PM 2:15PM - 3:00PM
Food was flavourful, service was good to Great and the view was awesome. There are some items on the menu which are unnecessarily over priced (salads). Overall a very good experience.
Bad service, lack of customer attention-asked for water 5 times
Huge delay in getting main course
Mashed potatoes with lumps!!!
Apart from the minestrone soup the food was good especially the risotto. Service was attentive. The heaters around the edge made it a little uncomfortable but overall it was a pleasant lunch and you can’t beat the amazing view once the clouds lifted!
Great place for a romantic evening. Food is about average for a pricey restaurant but I still would visit again.
Clean environment, friendly atmosphere, delicious and big enough food, amazing view at daylight and night.
Extremely expensive for a mediocre dinner sitting on PLASTIC chairs! Never again.
Toula has all the makings to be a great restaurant, hearty Italian food, bar, and amazing views. BUT it was extremely disappointing. The pasta and steak had no flavor, not only was it under seasoned, but just didn’t resemble those Italian flavors you would expect. The staff seemed inexperienced, the waiter didn’t know the name of one of the cocktails we ordered and it was served in the wrong glass. We then ordered a martini that also was made incorrectly...with chunks of ice floating in the glass. Overall, Toula has a great view but I wouldn’t suggest eating or drinking here for the high price.
I will most likely never ever return to this restaurant again. The food was awful. The service was very poor...they didn't even ask if we'd like any tea or coffee near the end of our meal.
(Huh? Where's the upsell? lol)
This place is good for a view, maybe but not good as a restaurant.
Over priced garbage.
Don't waste your money!!
Underwhelming to be honest. Just go for the view. Food is way overpriced for what you're getting. It was incredibly average quality food for the price. Didn't even know who our actual server was. Attention to our table needed serious improvement.
Nothing compares to the view. Took a little while for the server to greet us. Also didn’t have the bottle of wine I was hoping for. My meal was fantastic. Ambiance was great. Really was a beautiful restaurant and convienient to be located in our hotel.
Food was really not great. Gnocchi was super salty. Shrimp fishy. View is beautiful.
The food was very good except the swordfish that was too cooked
The bartender should learn how to do old fashioned.
Service was fair but definitely not what we can except from a high end restaurant hotel.
The fire alarm went off and for 20mn was ringing with the security screaming on the mic every minute to give useless information.
Overall we were disappointed
food was really bad and not worth the money, place is really nice and service is great
Went here for a birthday dinner, everything from the service, to the food, to the view was top notch. Could not have hoped for any better.
Great atmosphere, service and ambience. Found food quality wasn't what I expected from a fancy place. Portions were very small, especially for appetizers and desserts.
The food was okay, service was good as well. A little bit cold inside and the space between tables is too small. Tablecloth had some stains on it. Overall, it was a good experience
The food was pretty good. Our issue was with the place itself. For what you are paying, expectation is above average decor and above average ambience.
It was embarassing to us that we where served water in Ikea like glasses that came from a plastic pitcher you can find at you local diner. Secondly the decor is so outdated. For your location and food you have, you can easily combine it with an refreshed look to have a stellar restaurant.
We really had high hopes for this place, we left so disappointed.
Being Italian , my boyfriend and I had a horrible experience- if you want to call it Italian Fine Dining I suggest not using canned sauce and using proper parmigiana not Kraft , the atmosphere / view was impeccable but the food was disgusting we tasted our meals and ended up leaving and told them there was no way were paying.
Exceptional service, exceptional view, exceptional food. Valentine’s Day was understandably quite pricey but well worth it. Thanks for a great night!
Intimate setting with spectacular view of the Toronto Island. Food was well presented and prepared perfectly. We visited for Valentine's day, and we were NOT disappointed.
I would highly recommend and will visit again.
We’re always weary if an establishment does not specify it is welcoming to all. But other than the immediate first impression of the hosts’ face, we felt at home at Toula. Magalie (hope spelling is correct) is an exceptional server. Friendly, kind, proficient and spoke to us like we had been coming there for years, but new at the same time.
Thank you Magalie, your professional and congenial service was greatly appreciated.
The $70 of Sauvignon Blanc was not great(far too tart). The fish special $50 was even worse(far to bony for ' deboned fish'). We waited close to an hour for our main course. Not our servers fault... But.....
It would have been helpful if we were told at the time of reserving that the elevator wouldn't be available till 5 minutes before our noon reservation. The server (Riley or Ryan...can't remember his name and he didn't have a name tag) was respectful of not interrupting our conversations, answered our questions to clarify ingredients, and made us feel welcome.
Amazing food and great view of the city. Pleasant and friendly staff. Would definitely come back.
Nice views from the 38th floor. Service was polite and attentive. Noise level was not too high. We had selections from the Winterlicious menu, which had a good number of choices, and more than at some other restaurants. The crab cake appetizer was just ok. My friend liked the lobster bisque. The lamb shank, recommended by the server, was quite tender. The zuccotto semifreddo, also recommended at our request, was tasty and a relatively light dessert finish, although somehow a little different from what I expected, in size and appearance. This meal left me thinking that it is a good idea to go with the staff's choices. I would go again and try some other menu items.
We were a party of 8 for a work anniversary.
we all enjoyed the food and ambience.
Would recommend it to others
Also an excellent place for a date night
I was very disappointed. It was our 3rd time there, and the only thing that we really enjoyed it's the view. The food was ok, except desert, it's looked horrible and taste the same. The service wasn't professional, as you would expect. When the waiter offered us some water, the chose was spring water or sparkle , but we said plain water, he brought us spring water in a bottle and he charged for it, out of 2 bottles by the end we paid for 1. We didn't really like the service in general but they charge you for the service 18% , the service that they provide does not cost that much. For me the food was as I would cook at home, nothing special really. We not gonna be back there anymore. Honestly nothing good except the view.
Food was delicious. Dessert on the sweet side. They gave us a table facing the buildings while almost all tables facing the waterfront were vacant so we asked for a switch to a table with a better view. We got moved to a table a little closer to the waterfront view (like, we got an angle of it). We were told those better tables were “booked”, but at the end of our 1.5-hour meal, those tables were not filled at all. So we were a bit upset about it.
Very outdated, no charm whatsoever, not a nice atmosphere to be in, the only good thing is the view. We went for winterlicious because it had many vegetarian options, but it turned out that it was the worst ravioli I have ever had anywhere...they were dried, with no sauce, sprinkled with poppy seeds (really?), undercooked some sections, overcooked other sections and guess what: there were THREE only...you would guess that for one of the restaurants of the Westin downtown Toronto they would have great food, or at least decent...and that for an "Italian" restaurant they would serve a proper tiramisu right, but nope, Metro's supermarket tiramisu is way better, and thanks for the ice cream that you insisted in calling gelato somehow...
Service was poor but food was delicious. Will not go back.
the food is no good and only the view is great. Waiter charges tip in the bill but they did not do good job
During our reservation we made it clear that we were celebrating our wedding Anniversary and looking for a table with a great view. Upon our arrival at the restaurant, we noticed that the table didnt had the view we expected and our waiter didn't even congratulated us. Food was rushed to our table and cocktails didn't meet our expectations. We been to Toula on many occasions and this was the worst experiences thus far.
I really like the Angus Beef sirlion, thats amazing.
Our server Sabbir was not good, basically attitude from the beginning already no smile on his face and he didn’t give us any bread at all while other table’s server has. The view was great however we are really unhappy with the service provided during the winterlicious dinner. I will not recommend this restaurant to any friend. My friend’s sirloin steak wasn’t even one piece and was cut into 2 slices combined together.
We had a great time at Winterlicious here on Feb 3, 2018. We tried the cheese plate, crab cakes, hen, gnocci, ricotta cheesecase and tiramisu. The view is phenomenal and the service is amazing. Riley McGee was our server and besides from being very friendly, he made great recommendations on what to try. We look forward to coming back again :-)
We booked an evening out for Winterlicious. The service at Toula is outstanding. The view is amazing. But we will not return. The portions were ridiculously small / reduced. I am not sure if this is due to the Winterlicious menu and if this is the case it is not a way to encourage repeat business. We started our Winterlicious experience with a salad. The salad portion seemed reasonable. The dinner portion and dessert portion was sad. I had a flattened cornish hen and my boyfriend had a steak. There was a smear of potato under my cornish hen with 3 green beans, a few chucks of red pepper & 2 strips of carrot. My boyfriend had the exact same smear of potato under his steak with the same non-existent vegetables. I asked if my dessert could be fruit and this substitution was made. I am thankful for this. My boyfriend's dessert was 2" square of Cheesecake. I shared some of my berries with him. Our bill with 2 glasses of wine and tip was $161.14. We do not mind paying for a great night out but this was an over priced evening with small portions!
Did not expect such a fabulous view! We were celebrating our anniversary and enjoyed their Winterlicous menu. Our waiter (Riley M.) was fantastic : he was knowledgeable, friendly and attentive. Could not have asked for better service on our special occasion. Would definitely come back.
The Food was delicious! Nice table with a beautiful view of the lake! The Service was top notch!
And Valet parking with the discount! So glad we book our lunch here with Winterlicious!!
The experience did not start well. The woman that was supposed to seat us was not at her station and showed up with a mouthful of food. Seemed confused where to seat us. Once seated everything was better. Our server was amazing. The Cornish hen was a bit dry.
I took advantage of winterlicious and went to Toula, but I was very disappointed with the food. My husband ordered the lobster bisque for an appetizer and it tasted like something out a can, did not taste like bisque. I ordered the crab cake and it was horrible, dry, tasteless and cold.
Then the main course I ordered the beef tenderloin medium rare, and I got it almost medium well. Server didn't come by to check up on us so I could tell her. I ate the food. The desserts were really good.
Overall I think the food is overrated..
Did not enjoy the food at all.
But the view was beautiful!!