Toula Restaurant

3.4
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1972 Reviews
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CAN$51 and over
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Italian
Toula is located in Toronto's Westin Harbour Castle Hotel. Its location, on the edge of Lake Ontario, presents a stunning view of the city and it's surroundings. The rich Italian fabrics, mirrored in the gold leaf ceiling, provide guests with the perfect setting to compliment any occasion. Toula has a well established reputation for using only the finest of ingredients. Of course, no menu would be complete without a wonderful selection of wines. General Manager Adriano Vicentini has been acquiring a substantial collection to compliment any dish. The main focus of our list has naturally fallen on Italian Reds, from the regions of Piedmonte and Tuscany. With a cellar consisting of over three hundreds labels, however, our ababundant range of flavours, from both Old and New World regions, will surely yield the perfect bottle to satisfy even the most discerning of palates.

Specials

Christmas Eve Special Menus & Offers

Join us for Christmas EVE- Day and boxing day for three course pre-fixe dinner.

Tuesday, December 24, 2019

New Year's Eve Special Menus & Offers

Join us for Christmas EVE-Day and boxing day for three course pre fixe dinner.

Tuesday, December 31, 2019

What 1972 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.4
food
3.5
service
3.8
ambience
3.1
value
Noise · Quiet
47% of people would recommend it to a friend
5
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m
Toronto
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Great Thanksgiving Brunch. Great table with view.. will be back next holiday.

OT
Hawaii
1 review
Dined on October 4, 2019
Overall 3food 4service 2ambience 5

The greeter was a bit rude which was disappointing being that me and family looked forward to tonight’s meal. Waitress was excellent and so was the view. Manager and other servers were also kind. I would recommend them finding a new greeter.

OT
Toronto
4 reviews
Dined on September 28, 2019
Overall 4food 5service 5ambience 3

Toula had a magnificent view yet the section with the downtown view seemed to be closed.
Restaurant is out dated in serious need of renovations.

Food was very good yet a little overpriced.

I had reserved with Toula 10 days before the actual date
Stipulating that my partner has a severe nut allergy and requesting a table with a view.
Understandably everyone would want a table with a view.
We arrived and we had to wait for a table with a view when an entire section with the best night time view was vacant.

Waitress was great very personable and polite which put to ease my hesitation on returning.

Overall great restaurant vis a vis food quality and preparation.
Ambience can certainly be improved.

One suggestion open city line view at night it’s gorgeous and much better than the dime harbour front view with no lights

MW
1 review
Dined on September 27, 2019
Overall 1food 1service 1ambience 2

Worse dining experience I have ever had. Least tentative wait staff. Terrible management. Bad food.

OT
Toronto
1 review
Dined on September 25, 2019
Overall 4food 5service 4ambience 5

Very friendly service. Very slow but the view was great. I’ll go back for sure. The steak was perfectly cooked and outstanding.

R
Toronto
3 reviews
Dined on September 19, 2019
Overall 5food 5service 5ambience 5

My wife and I had a fantastic time. We went to Toula for my birthday and they treated us very well. The new menu is great!

FL
1 review
Dined on September 13, 2019
Overall 1food 1service 3ambience 4

Very expensive and really bad food. Service is also not great. The only positive is view. But, if you want view, go to CN360 for way better view and somewhat better food.

OT
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 4

La comida y el servicio excelente, las alfombras viejas y sucias

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OT
1 review
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

It was our 35 wedding anniversary. We went to the restaurant a lot when we were dating and on our first anniversary and then life happened. So happy it was as great this time as it was 35 years ago. ( it just doesn’t revolve now) what a lovely experience and brought back very nice memories

OT
Hawaii
3 reviews
Dined on August 29, 2019
Overall 4food 4service 5ambience 3

Ate early so was very quiet, was starting to liven up towards dusk.

m
Manchester
1 review
Dined on August 27, 2019
Overall 4food 4service 5ambience 5

Need a little more range for children

TM
1 review
Dined on August 24, 2019
Overall 1food 1service 1ambience 1

Waited 15 minutes to get served and just left. Nobody came to our table. As we were leaving at the elevators somebody finally asked us to come back. Restaurant was outdated and the ambiance was not nice either. Would not give it a second chance.

OT
Toronto
9 reviews
Dined on August 22, 2019
Overall 3food 4service 2ambience 3

The service was really slow. The food was decent and the view was great. Overall I would give this a 7/10

TG
Dallas
20 reviews
Dined on August 21, 2019
Overall 3food 3service 2ambience 4

Beautiful views of lake and city! Service a bit spotty, seemed under-staffed. Good food and wine! Experience disrupted by patrons at next table starting up a jet plane video on speaker phone as entrees served, some people at just . . .

S
Chicago
25 reviews
Dined on August 18, 2019
Overall 3food 3service 2ambience 5

This restaurant exists for the view . . . and what an amazing view it is! Even though it looks like one of those rotating high rise restaurants, this restaurant does not rotate. Cuisine-wise, there are some decent options (and much better than similar tourist type restaurants around the world). I would try their cheese plate and Cornish hen . . . but the rest of the menu is fairly generic. The restaurant, overall, has an identity problem . . . where the menu doesn't reflect what I saw were the customers. I would suggest going more casual, but elevated (pun intended).

SK
Surrey
1 review
Dined on August 18, 2019
Overall 1food 1service 3ambience 2

This was the worst meal I had in Toronto during a 2 month stay and the most expensive! The risotto was inedible due to too much salt and we asked for the lamb to be cooked so it wasn't pink and had to send it back twice since it was still raw. The decor looked like it hadn't been changed since 1980 - the carpet and walls were filthy. There was hardly anyone in the restaurant (no surprise). We came for the view and we certainly got the view but what was supposed to be a celebratory meal was a disaster.

OT
Las Vegas
7 reviews
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

We went to Toula before our Pink Concert as it was close to the venue. It had an amazing view of the harbour and the decor was very nice. The service was great!!! Our server was informative and very honest with recommendations about the food. I took his opinion when choosing my dish which was the mushroom risotto. The flavour profile was amazing. It was very flavourful. My friend had the gnocchi and I am not a huge fan of pesto like she is but this was actually very tasty as well. The prices were higher than we would usually pay but I would say this was average for downtown Toronto. We always expect to pay more when dining in Toronto. The only thing that was a “problem “ but not even really a problem was finding the restaurant. We didn’t realize it was in the building on the left hand side, especially since it was one harbour square and the building to the right of the path is 33. Once inside we also didn’t realize that there were North and south elevators and only the south ones had the 38th floor. Once we found all this out, all was good. All and all this was a very nice restaurant. It would be a really nice date spot or place for a celebration. I highly recommend it!!!!

IC
Vancouver
8 reviews
Dined on August 17, 2019
Overall 1food 1service 1ambience 2

Overpriced, by the glass wines were inferior, but charged at full price.presentation below par for fine dining restaurant and quality noting to write home about!

GD
Miami
5 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 4

Beautiful view of the city and lake. Perfect for date night

OT
Toronto
2 reviews
Dined on August 7, 2019
Overall 2food 1service 1ambience 1

The only thing that is good is the view.
Tables and chairs are very very poor. Plastic chairs, as if they were bought from ikea.
Service and presentation unprofessional for a 5 star hotel restaurant. As if its a 1 or 2 star hotel restaurant.
Food was bland and tasted average, would not pay that much for such a meal. The only thing that tasted good was the scallops but thats because scallops already taste good.

OT
Montreal
2 reviews
Dined on August 4, 2019
Overall 3food 2service 3ambience 3

Nourriture correct mais définitivement trop chère pour la valeur.

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OT
Toronto
4 reviews
Dined on July 29, 2019
Overall 5food 5service 5ambience 5

Had a great time at Toula tonight celebrating an out-of-town friend's last day in town. Service was courteous and knowledgeable, vies outstanding and food delicious. My friend had the scallop risotto, I had the mushroom one. All was great, were happy with our decision to eat here.

RF
1 review
Dined on July 27, 2019
Overall 1food 1service 1ambience 2

Excellent view of lake Ontario. The food was not worth the high prices. The wait staff was indifferent and not friendly. Made it seem like every request was a monumental amount of work. It close to 20 minutes to get coffee. The only thing that was good was the dessert.

KC
1 review
Dined on July 21, 2019
Overall 5food 5service 5ambience 5

Food was amazing, the view was beautiful and our server was helpful & knowledgeable. Have already recommended to many!

OT
1 review
Dined on July 21, 2019
Overall 2food 2service 4ambience 5

Didn’t think the restaurant reflected the actual hotel. Overpriced and the food was just ok

EB
Toronto
2 reviews
Dined on July 21, 2019
Overall 4food 4service 5ambience 5

The view is spectacular. The food has improved, but it can be brought a little higher in quality and value. The service was superb, friendly and not overly at your face. no wheelchair accessible washroom is an issue. Keep up the good work.

JG
1 review
Dined on July 21, 2019
Overall 4food 3service 5ambience 5

For the summerlicious meal, overall the menu was great, however the chef had burned the chicken on the grill. In any case I would recommend Toula, great service, relaxed ambiance, spectacular views.

TL
1 review
Dined on July 21, 2019
Overall 1food 1service 1ambience 3

They took over 40 minutes to serve our entrees only to have the chicken be burnt on the outside and RAW on the inside. Once this was brought to the attention of the staff, they offered to fire up another plate of the same dish. The result was the exact same.. RAW CHICKEN again while it being burnt on the exterior. Their only suggestion was to re-fire up the same dish a third time at which point I could no longer stomach any more raw chicken.

Did not offer to cancel the order at all.

Terrible place for food. Only thing going for it is the view.

AW
1 review
Dined on July 20, 2019
Overall 3food 1service 3ambience 5

The Summerlicious dinner was very poor - the octopus appetizer had barely any octopus in it, the steak was not your usual premium cut as we would expect from a steak dinner and the tiramisu dessert was average at the best. We’ve been to Toula before and the food was decent - this year summerlicious was really disappointing, we would strongly NOT recommend it!

OT
Toronto
1 review
Dined on July 20, 2019
Overall 2food 2service 2ambience 5

My boyfriend's steak was well done even though our server insisted that the chef recommends medium rare and my chicken was still raw inside. Our server was rushing us through our Summerlicious dinner. The appetizers were delicious and so were the drinks. We were seated with a view of the water, that made up for everything.

S
1 review
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Good food and excellent view and windows seat. Good service and good coffee. I give overall 5 stars.

N
Toronto
16 reviews
Dined on July 19, 2019
Overall 2food 4service 1ambience 3

Lovely view but the experience could have been better. I was in the middle of my main course and the waiter brought out my dessert when usually restaurants wait for you to finish prior to do so. I was highly disappointed at that so I asked him why he brought it out when I wasnt ready for it and his response was that I should take my time and walked away. Sorbet melts so I just got upset and called him back and asked that he bag my main so I can just eat the sorbet or else it will melt. I did not tip and I am someone who tips. I don't feel I'll ever go back based on that experience.

OT
Toronto
1 review
Dined on July 19, 2019
Overall 3food 3service 4ambience 2

Overall experience 3/10

OM
1 review
Dined on July 19, 2019
Overall 2food 1service 2ambience 3

Ambience was nice but place was overly hot. Service was too fast and felt rushed. Romesco chicken and side were bland. The cod and mussels app was good. Overall wouldn't recommend

AT
New York Area
1 review
Dined on July 19, 2019
Overall 3food 2service 3ambience 3

Came for summerlicious. Very disappointed with the food, and service was just so so. The view of the lake and central island was good, and a good atmosphere for a date night. But i don’t think I’ll go back for a second time.

OT
Toronto
3 reviews
Dined on July 18, 2019
Overall 3food 3service 3ambience 4

Came here during summerlicious. Service and food was average. The views of the lake are beautiful. Overall, wouldn’t recommend as it wasn’t anything special and wouldn’t return here.

MR
1 review
Dined on July 18, 2019
Overall 4food 4service 4ambience 3

Beautiful views of the Harbour and Toronto Islands. Food was OK...not spectacular but well prepared and tasty. Service was very good although tables are cramped and it was difficult for waiters to move around although that did not affect service which was excellent. Very attentive and full marks to those who looked after our table. We had the Summerlicious menu which was good. Cost around $160 for the two of us including gratuity. Not the best meal I have had but the venue and atmoshere of being on the 38th floor looking down on the Harbour was hard to beat. I had thought this was a revolving restaurant but it is not. Still for a nice meal before watching Jeff Lynnes ELO band at the Scotiabank Arena it was great and would go again. Enjoyed the meal and the show with my lovely wife...what could be a better day than that!!

WS
New York Area
70 reviews
Dined on July 17, 2019
Overall 3food 4service 3ambience 3

The food was very good, but not worth the price. The service was just okay. The decor was shabby and in real need of a face lift. The view is nice, but it's not the most picturesque view. Overall, it was over priced and shabby.

G
Toronto
6 reviews
Dined on July 15, 2019
Overall 4food 4service 5ambience 5

Went for summerlicious dinner, lots of selections. Portion sizes were good, taste was alright. Service was attentive.

CS
1 review
Dined on July 15, 2019
Overall 2food 3service 1ambience 5

The view from the restaurant is absolutely gorgeous, but that we received awful service. It took forever for our mains and desserts to arrive - had to follow up both times. One hour into our meal, we were still waiting for our mains. The waitress who served us was extremely rude and didn't serve us any bread until we asked when we were finishing our mains. The food wasn't bad but I would say it was average at best. I wouldn't come back here.

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