Food was good and the ambience is nice!
Don't get any drink, my husband ordered a cocktail and wasn't tasting as it should have been, he returned after the first sip but they charged for it anyway...
I love Tortilla Coast. I will definitely recommend this restaurant to others. The ONLY issue I have is how NASTY the bathrooms are. Nasty Bathroom = Nasty Kitchen to me. Please work on keeping the bathrooms clean. It was really disgusting. I loved the food. I loved our waiter Steve. But I got a bit nauseated when I had to use the bathroom. Seriously.
We haven't been here in a while but the food wasn't as good as we've experienced in the past. We'll still come back though.
No wonder they are closed one of the worst experiences we have had in the service area of food..... waited 1/2hr to be seated not becuase was busy... no patrons...workers were fighting and not paying attention to people waiting to be seated. Once seated it was 45 min before a waiter came over ...left to get drinks 1/2 hr later another waiter came over to take drink order again as it seems our original waiter..LEFT?? Fighting still going on between staff and finally after hour and a half manager came over with our drinks and apologized and gave us a free aptzr for our trouble and took our orders. Whole process was crazy and good thing we were amazed by staff antics to get upset....we actually thought we were on candid camera as it was way to bizarre to really be happening.
I decided to eat here solely based on location and I regret it.
The service was slow to non-existant. The manager didn't seem to care as he was more interested in checking his phone. It was not very busy on a beautiful Sunday afternoon which was a cause for concern in a city where finding a place to eat outside can be hard to do.
The food was average and the pitchers we were talked into ordering for "their value" were $47.00 of 90% ice. Very disappointing experience. I have and will continue to tell anyone that asks that they should avoid that place.
Service could've been better (slow), bathrooms were awful, and drinks were weak. Best Mexican option in the area.
Terrible service. Was charged $3 for iced tea and never once received a refill. Same for my friend who ordered coffee. The server never came back to refill our drinks. Terrible food. The soup was cold. The nachos had almost nothing on them. There was a small dollop of beans, a few veggies, very little cheese, and watery sour cream. Then my friend's credit card was charged twice.
Awful service: slow and no follow up. Extremely loud. Atmosphere was like a frat party.
Only reason I would go back is for the queso - it is heavenly. And, when you receive the correct drink you ordered, it is also delicious, but be prepared to send it back a few times until you get the correct order. Also - don't go starving. It will take a very long time for them to notice you, provide you with menus and water, and even longer to eventually take your order. Doesn't seem like this place can handle large groups, it could be better for a date night just 2 ppl.
I showed up and was told despite my reservation that there would be an hour wait. My friends and I went to a different restaurant.