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Husband made reservations for 4 in March for two special birthdays, he made them directly on the restaurant's website. We arrived at our designated time and were told that we had no reservations! Then when we showed them our confirmation emails, the women at the front desk told us that "someone" had "moved" them to the following week at 8 pm. How stupid did they think we were? They told us they would not have a table until 8 pm (no surprise! matches their line about the "new time") and we refused to budge. So they brought us downstairs to their new space where they comped our appetizers and drinks, as they should, however, we did not order much considering we were waiting for what we thought would be great meals. The manager came down at 8 pm to take us to our table. The food on the tasting menus was good, however, the SERVICE LEFT MUCH TO BE DESIRED and the time between the very small portions was too long. In the two hours that we sat the server asked us ONCE if we wanted drinks. My husband brought a drink up from downstairs and the glass sat on the table for two hours. Why should we have to remind a server in a 5 star restaurant to remove a dirty glass? At the end, which was already after 10 pm, we complained to the manager and I can not believe how useless he was. All he said was "thanks for your comments." We spent over $500 (only had a margarita and a beer at dinner) and that's what we get? A worthless comment? The manager, knowing what happened to us, should have AT LEAST comped our two measly drinks. RICK BAYLESS SHOULD BE ASHAMED. Never again, save your money! For a 5 star restaurant the service and the way we were treated was totally unacceptable.
This was for a birthday dinner. What a great experience.
This place never disappoints! Ever changing menu and oh so delicious!! Yummy!
Had the tasting menu with wine pairing ... best Mexican meal I ever had - service was excellent! I love this place!!!
Two shockingly bad experiences. Dining had person with noted severe allergies being served the wrong (allergy prone) dish. Many mistakes in plating and plate delivery. Very bad wait for valet to take car— 10 mins waiting on street. Uneducated hostesses kept saying just to wait. I asked them to take my key and give it to valet whenever he finally came...they wouldn’t do that.
Then I wrote long email to management about complaints. Got a call and was told hey we’re sorry and would send some coupons or gift cards or something. Never got them. They didn’t even care enough about us to follow through. Outrageous and sad.
This was, by far, the best meal I've had in a restaurant in my life. Bayless' knowledge of Mexican food is palpable and he respects the traditions where the flavors and dishes come from, while at the same time creating and innovating.
This was our first time here and we were very excited to finally be trying this fantastic place. I will get the good out of the way first - service was outstanding. Our waiter Christian was very attentive and we never had to worry about anything. Second, the food was really good. You could taste the quality. Words can’t describe the depth of the mole sauce. Each course was unique and different.
I know further research could have given me more info about the specifics, when I found out the only real options were pre-set multi-course options, I was not excited. I don’t mind that and will often pay the premium. What I was not expecting was the reality of the “tiny food” experience...example - 3 very small pieces of beef with the fantastic mole sauce as a course was just underwhelming. Each of the courses were of similar size. I honestly felt like going out to eat after we went out to dinner just to feel satisfied. And spending $340 to feel that way was disappointing.
Although great food and service, just too expensive for what you get. Would rather go to Frontera, and save a couple hundred bucks.
When you want to splurge in Chicago, this is the place to do it. The staff knows every detail of what they're serving. Every course was an incredible experience. Wine pairings are totally worth it. It's expensive, but you can see why when you indulge here.
The best restaurant in Chicago!
A dining “Event” not just a meal. Outstanding food, service, attention. A great special occasion restaurant.
Superb evening from beginning to end
Terrible service. Not just inattentive but the server chatted with other servers in the kitchen throughout the night and had a glass of wine at the bar. Simply horrible.
The food was amazing! Nothing like any other Mexican restaurant that we had ever visited.
The Mexican wines also very interesting. We loved it.
Incredible dining experience, I returned the following day for lunch at Frontera.
Overall I was very disappointed. I booked the table several months in advance because it is very difficult to get a reservation. I had previously gone for lunch during restaurant week and was excited to go and get the full experience. My wife and I both ordered the winter beach vacation menu. The taco course was good but not phenomenal. The lobster course was delicious and definitely the highlight. The lobster was cooked perfectly and had great flavor. Everything else was disappointingly mediocre on flavor. One of the courses was octopus which I was anxiously awaiting. The chef attempted to char the octopus for flavor but just ended up severely burning it. For the other courses given the reputation of the restaurant, I expected an explosion of flavor; I didn’t get that. For nearly $400 for the total meal, I was really expecting much more. The price certainly is not what scares me because I have been to many restaurants of comparable pricing and certainly have not left this disappointed. Perhaps it was an off night for the kitchen but for the money there are many other options that will draw me away from Topo.
Had a wonderful dinning experience at Topolobampo. We had the 5 course dinner. I was very happy that they had a vegetarian option, and it was a very well thought out vegetarian menu. Everything was delicious and beautiful. The noise coming from Frontera Grill can be a little distracting when the door opens but the noise level was fine overall. It was pricy but the value was good for a dinning experience like this. I appreciate the approach and respect to Mexican cuisine. Thank you.
A truly amazing dining experience.
I was disappointed by the fixed menu. When I previewed the menu online, there was a note that said if you wanted something lighter (than the 3 pre-determined options of 5 or 7 courses) your server would work with you. That wasn't true; they made me choose from the pre-determined options that were listed. This was also problematic because we had a 5:45 reservation and a 7:30 play to get to. They rushed to get us through the courses, and I was literally shoveling dessert into my mouth as I got up from the table. I realize it was the kind of meal meant to be enjoyed over a longer period of time, but that's exactly why I wanted fewer courses. I ended up feeling like I wasted $120, rather than having had a nice evening.
This restaurant is amazing. The best food I have ever had. The dishes are beautiful and delicious and I will be back many times.
Fabulous and interesting food. I have eaten at top Mexican fine dining restaurants in Mexico city, and this was comparable. I was blown away by the flavors and will be back.
Great service and unique food. The staff was wonderful. Great drinks and great ambiance. However the food left something to be desired for the value. There was a large lag time between courses, and some dishes were under seasoned or a bit bland. Unique menu though and interesting dishes, but its less expensive brother restaurant Frontera gives you a similar taste.
The menu was too confusing and did not lend to our Friday during Lent dietary needs. However after explaining this to our waiter he found us a table at their el fresco restaurant next door. It was perfect for what we were looking for
We had the “Lunch in 60” and it could not have been more perfect. The food was exceptional. The service was outstanding.
Great experience all around.
I made this reservation about a month and a half before coming to Chicago, and I must say I don’t regret it. The food was spectacular, the service was absolutely impeccable. Alejandra was amazing and the busboys we’re excellent. I work in the industry so I would say I’m a bit ocd about service, but this was perfect. The cocktails were perfectly crafted, the guacamole, trio de ceviche and carne asada we’re spectacular. I will do a layover in Chicago just to stop by Topolobampo. My companions and I were truly impressed. Thank you so much.
Superb and not pretentious. Highly recommend.
The menu and diversity of the wine list is always intriguing. The staff is professional and attentive. The overall experience is vibrant, elegant, and personalized, whether it is for lunch or dinner. Highly recommend the seasonal tasting menu with the wine pairing. Elevated, yet approachable. One of the BEST.
Food was outstanding, service was excellent. Great birthday celebration
Loved it! Every dish was made to perfection and had unique flare. The area is closed off and quieter than Frontera but still pretty busy. Definitely a smaller space with less seating, but it makes the experience that much more exclusive. Be sure to try the prized mole!
I didn’t realize we had to have a 7course meal and I only eat fish (otherwise vegan, and i couldn’t even get a salad because i would’ve had to choose the other menu with lots of meat)and my sister is allergic to Serrano Chile’s and my father doesn’t like shellfish of any kind. The desserts were overpoweringly sweet. The coffee took forever. Would have much rather been on the other side for a meal we could choose and for much less $. It was a huge bill for food (over $700 not including tip)we couldn’t even eat much of. I am so bummed out.
Perfect preparation and presentation of a classic Mexican tasting menu. Flavors were authentic, rich and creative. Have wanted to dine here for ages and on a whim got a late reservation. The food did not disappoint. Only negative was service....which was curt and a bit surly.
Excellent food and service. Seating is a little crowded.
Amazing! Thanks to Linda and Rich
Awesome meal! Glad I went. It’s one and done for me as it was very expensive but no regrets.
We felt a bit rushed and talked into all ordering the same tasting menu. Loved all of our servers, just medium on our head waiter.
Food was unique and I didn't feel the need to eat afterwards as i have in the past with other tasting menu restaurants. Came for a bday celebration and she enjoyed it so that's all I really wanted out of the night. Waiters were very informative and attentive. Didn't know they were charging for sparkling water till we got the bill. (Bummer) Overall, we had a very nice dinner
Great service and everything you would expect from Chef Bayless. My third trip to this trio of restaurants. Well worth the price!
The food was amazing. The 5 courses was plenty. I’m not normally a dessert person but the Frontera Tabasco might be the best dessert I’ve ever had in my life. Our server Eric was very knowledgeable and gave great direction. Amazing experience.
Won't be back for another 10 yrs. Not impressed.