Topolobampo

Topolobampo reviews from people who’ve dined at this restaurant. Based on recent rating.

1. S

   Sama

   Chicago6 reviews

   1.0

   Reviewed on May 12, 2019

   1. Overall 1

   HORRIBLE EXPERIENCE! Husband made reservations for 4 in March for two special birthdays, he made them directly on the restaurant's website. We arrived at our designated time and were told that we had no reservations! Then when we showed them our confirmation emails, the women at the front desk told us that "someone" had "moved" them to the following week at 8 pm. How stupid did they think we were? They told us they would not have a table until 8 pm (no surprise! matches their line about the "new time") and we refused to budge. So they brought us downstairs to their new space where they comped our appetizers and drinks, as they should, however, we did not order much considering we were waiting for what we thought would be great meals. The manager came down at 8 pm to take us to our table. The food on the tasting menus was good, however, the SERVICE LEFT MUCH TO BE DESIRED and the time between the very small portions was too long. In the two hours that we sat the server asked us ONCE if we wanted drinks. My husband brought a drink up from downstairs and the glass sat on the table for two hours. Why should we have to remind a server in a 5 star restaurant to remove a dirty glass? At the end, which was already after 10 pm, we complained to the manager and I can not believe how useless he was. All he said was "thanks for your comments." We spent over $500 (only had a margarita and a beer at dinner) and that's what we get? A worthless comment? The manager, knowing what happened to us, should have AT LEAST comped our two measly drinks. RICK BAYLESS SHOULD BE ASHAMED. Never again, save your money! For a 5 star restaurant the service and the way we were treated was totally unacceptable.
   

   3 people found this helpful

2. OT

   OpenTable Diner

   Chicago1 review

   5.0

   Dined on June 13, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was for a birthday dinner. What a great experience.
   

   Is this helpful?

3. L

   Ljack VIP

   Los Angeles7 reviews

   5.0

   Dined on June 12, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place never disappoints! Ever changing menu and oh so delicious!! Yummy!
   

   Is this helpful?

4. c

   coleenh VIP

   New York City19 reviews

   5.0

   Dined on May 17, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the tasting menu with wine pairing ... best Mexican meal I ever had - service was excellent! I love this place!!!
   

   Is this helpful?

5. a

   alwaysgreatfood

   Chicago15 reviews

   3.0

   Dined on May 5, 2018

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Two shockingly bad experiences. Dining had person with noted severe allergies being served the wrong (allergy prone) dish. Many mistakes in plating and plate delivery. Very bad wait for valet to take car— 10 mins waiting on street. Uneducated hostesses kept saying just to wait. I asked them to take my key and give it to valet whenever he finally came...they wouldn’t do that. Then I wrote long email to management about complaints. Got a call and was told hey we’re sorry and would send some coupons or gift cards or something. Never got them. They didn’t even care enough about us to follow through. Outrageous and sad.
   

   2 people found this helpful

6. f

   freckledm

   Washington DC5 reviews

   5.0

   Dined on April 22, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was, by far, the best meal I've had in a restaurant in my life. Bayless' knowledge of Mexican food is palpable and he respects the traditions where the flavors and dishes come from, while at the same time creating and innovating.
   

   Is this helpful?

7. JH

   JamesH VIP

   Chicago14 reviews

   3.0

   Dined on April 21, 2018

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our first time here and we were very excited to finally be trying this fantastic place. I will get the good out of the way first - service was outstanding. Our waiter Christian was very attentive and we never had to worry about anything. Second, the food was really good. You could taste the quality. Words can’t describe the depth of the mole sauce. Each course was unique and different. I know further research could have given me more info about the specifics, when I found out the only real options were pre-set multi-course options, I was not excited. I don’t mind that and will often pay the premium. What I was not expecting was the reality of the “tiny food” experience...example - 3 very small pieces of beef with the fantastic mole sauce as a course was just underwhelming. Each of the courses were of similar size. I honestly felt like going out to eat after we went out to dinner just to feel satisfied. And spending $340 to feel that way was disappointing. Although great food and service, just too expensive for what you get. Would rather go to Frontera, and save a couple hundred bucks.
   

   1 person found this helpful

8. OT

   OpenTable Diner

   Chicago6 reviews

   5.0

   Dined on April 14, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   When you want to splurge in Chicago, this is the place to do it. The staff knows every detail of what they're serving. Every course was an incredible experience. Wine pairings are totally worth it. It's expensive, but you can see why when you indulge here.
   

   Is this helpful?

9. OT

   OpenTable Diner

   Chicago1 review

   5.0

   Dined on April 10, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best restaurant in Chicago!
   

   Is this helpful?

10. P

    Pete

    Chicago37 reviews

    5.0

    Dined on April 8, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A dining “Event” not just a meal. Outstanding food, service, attention. A great special occasion restaurant.
    

    Is this helpful?