Top of the Rock Restaurant at the Marriott Buttes Resort

Commentaires sur le restaurant Top of the Rock Restaurant at the Marriott Buttes Resort de personnes qui y ont mangé. Selon des cotes récentes.

1. P

   Patti

   Phoenix 2 commentaires

   4.0

   Y est allé il y a 3 jours

   1. Cote globale 4
   2. Nourriture 3
   3. Service 5
   4. Ambiance 5

   Top of the Rock is soft meets all expectations of a beautiful restaurant with amazing views. It’s a sweet date experience. Our food server, Nicole, was attentive and friendly. The only thing that did not meet our expectations of a higher end restaurant, was sadly the main entrees. Although it was beautifully presented, the New York strip steak had a great flavor and was tender, the meat itself was not the best quality. It was very fatty with a lot of gristle. This was more like a choice cut than what we’d expect with a high end restaurant. The Chilean sea bass also had a good flavor and prepared well, but it also tasted a bit fishy, what you taste when it’s not fresh. We were left disappointed because we’ve had better steak and fish at lower end, far less expensive restaurants. We did not complain only because we don’t waste food, and we did enjoy a complimentary dessert.
   

   Top of the Rock Restaurant at the Marriott Buttes ResortA répondu il y a 2 jours

   Patti, thank you for sharing your thoughtful review. We’re delighted to hear you enjoyed the ambiance, views, and attentive service from Nicole—creating memorable experiences is our priority. However, we sincerely apologize that the main entrees did not meet your expectations. We strive to offer the highest quality dishes, and your feedback about the New York strip steak and Chilean sea bass is invaluable. It will be shared with our culinary team to ensure improvements. We appreciate your honesty and hope to have the chance to provide a more satisfying dining experience in the future.
   

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2. E

   Erica

   Unspecified1 commentaire

   3.0

   Y est allé il y a 4 jours

   1. Cote globale 3
   2. Nourriture 5
   3. Service 2
   4. Ambiance 5

   I had booked a 9pm reservation for my birthday dinner. Half of my guests got there by 9:05pm and the host/ manager was very rude saying they would lock me out if I wasn’t there by 9:15pm and when I arrived at 9:18pm we had to convince them to seat us after I had put a deposit on this reservation. Almost ruined my birthday dinner and definitely started the night off with bad energy. The server was extremely nice and accommodating. The restaurant is beautiful. Food was bomb! Just very unhappy with how me and my guests were treated upon arrival.
   

   Top of the Rock Restaurant at the Marriott Buttes ResortA répondu il y a 3 jours

   Erica, thank you for your feedback. We’re truly sorry that your experience started off on the wrong note, as this is not the impression we aim to leave. To clarify, we do not charge a deposit for reservations, and we offer a 15-minute grace period to accommodate delays. We regret any miscommunication about these policies and will address this with our team. We’re glad you enjoyed the food, ambiance, and service, and we hope to provide you with a flawless experience in the future.
   

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3. S

   Sergio

   Phoenix 1 commentaire

   1.0

   Y est allé il y a 4 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   The atmosphere was amazing just that the food took so long to come to the table the service was awful once the food arrived I ordered the cowboy steak for two the steak was bland didn’t have no seasoning the sides were cold I ordered mashed potatoes and Mac and cheese my experience was not good at all wouldn’t recommend it.
   

   Top of the Rock Restaurant at the Marriott Buttes ResortA répondu il y a 3 jours

   Sergio, thank you for sharing your experience. We're glad you enjoyed the atmosphere, but we’re deeply sorry to hear that the service and food did not meet your expectations. Your feedback about the steak and sides is concerning, and we’ll address this with our team to ensure improvements are made. We appreciate your honesty and hope to have the chance to provide a much better experience in the future.
   

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4. M

   Meghan

   Anchorage8 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Our server Nicole was wonderful, loved our sunset view and dessert cocktails!! We’ll be back for sure!!
   

   Top of the Rock Restaurant at the Marriott Buttes ResortA répondu il y a 3 jours

   Thank you for your kind words! We’re thrilled to hear that Nicole took great care of you and that you enjoyed the sunset view and dessert cocktails. We can’t wait to welcome you back again soon!
   

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5. N

   Nicole

   Phoenix 1 commentaire

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great spot—everything was nice, from the food to the service. Would come back!
   

   Top of the Rock Restaurant at the Marriott Buttes ResortA répondu il y a 3 jours

   Thank you for the kind words! We're so glad you enjoyed everything, from the food to the service. We look forward to welcoming you back soon!
   

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6. C

   Carolyn

   Phoenix 5 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   My family had a delicious Easter buffet at the the Top of the Rock! The service was great and the buffet food very good. It was a bit "tired" by the time we had our 3PM reservation and the $175 per person a bit steep but we had a very nice time.
   

   Top of the Rock Restaurant at the Marriott Buttes ResortA répondu il y a 3 jours

   Carolyn, thank you for sharing your experience! We’re thrilled to hear that your family enjoyed the Easter buffet and received great service. We appreciate your feedback about the food later in the day and the pricing, and we’re glad to know you still had a very nice time overall. We hope to welcome you back again!
   

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7. B

   Barbara VIP

   Cleveland 15 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   The Easter buffet was nice. Plenty of choices on the buffet and everything was fresh and served at the appropriate temperature. Our waitress was great!
   

   Top of the Rock Restaurant at the Marriott Buttes ResortA répondu il y a 3 jours

   Barbara, thank you for your kind feedback! We’re delighted to hear that you enjoyed the Easter buffet, the variety of options, and the attentive service from your waitress. We hope to welcome you back again soon!
   

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8. GC

   GeraldC

   Phoenix 6 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   We were delighted to see that the diners on Easter were beautifully dressed, with no ball caps in sight! Wonderful surprise.
   

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9. R

   Rachel VIP

   Phoenix 26 commentaires

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 4
   4. Ambiance 4

   All of our food came out cold and had to be sent back. It had already taken a while to get to us because of a large party ahead of our four top. Our waitress tried to do a nice job by rushing everything, but she should have comped at least one of the entrées.
   

   Top of the Rock Restaurant at the Marriott Buttes ResortA répondu il y a 3 jours

   Rachel, thank you for your feedback. We’re very sorry to hear about the delays and the temperature of your food—it’s not the experience we strive to provide. We appreciate your acknowledgment of your waitress’s efforts, and we’ll review your concerns with our team to ensure we do better. Thank you for bringing this to our attention.
   

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10. L

    Leticia

    Des Moines1 commentaire

    5.0

    Y est allé le 19 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Worth every penny. The best experience and food I've had.
    

    Top of the Rock Restaurant at the Marriott Buttes ResortA répondu il y a 3 jours

    Thank you for your wonderful review! We’re thrilled to hear that you had such an exceptional experience and enjoyed the food. We can’t wait to welcome you back for more memorable moments!
    

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